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123stitch Reviews
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2% users rated Average
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75% users rated Excellent
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Great prices
My review for 123stitch.com Great prices, good value for money paid. After extensive research of online store options for Kreinik thread, ordered from here and will keep ordering more! I have not needed customer service. G
Gypsi
123stitch.com Goes Above and Beyond
After being a loyal customer of 123stitch.com for several years, I can confidently say that they have consistently delivered top-notch service. On the rare occasion when a mistake was made with my order, their customer support team went above and beyond to rectify the issue promptly and without any extra cost to me. This level of dedication to customer satisfaction truly sets them apart. I have always found their processing and shipping times to be reasonable, ensuring that I receive my orders in a timely manner. The wide range of products available, along with their reliable service, has made 123stitch.com my go-to for all my stitching needs. I wholeheartedly recommend 123stitch.com to anyone in search of a company that not only delivers quality products but also prioritizes their customers' satisfaction. Thank you, 123stitch.com, for consistently exceeding my expectations! G
Gypsi
An Honest Recommendation: Exceptional Customer Service at 123stitch.com
Pondering where to find a reliable online stitching supplier? Look no further - 123stitch.com is a shining beacon in the vast sea of e-commerce, and here's why you should trust them. After being a loyal customer for years, I encountered a minor hiccup with an incorrect shipment of DMC thread. However, my concerns were swiftly addressed by their stellar customer service team. Not only were they accommodating, but they rectified the mistake promptly, sending the correct items within days at no extra cost. Beyond this isolated incident, my overall shopping experiences with 123stitch.com have been nothing short of exceptional. From seamless order processing to timely deliveries, they consistently uphold a standard of efficiency that sets them apart. In a realm where customer service often falls short, this company's dedication to resolving issues promptly and professionally is truly noteworthy. Having encountered a rare misstep that was swiftly and graciously remedied, I can wholeheartedly vouch for the integrity and customer-centric approach of 123stitch.com. If you seek a reliable partner for your stitching needs, rest assured that this company comes highly recommended based on my firsthand experiences. G
Gypsi
Exceptional Service and Speedy Resolution
Ever since I discovered 123stitch.com, I have been a loyal customer, entrusting them with my crafting needs. Their wide array of products has never failed to impress me. Despite a minor hiccup where the wrong DMC thread was included in my order, their customer service team swiftly resolved the issue with utmost professionalism and efficiency. The correct item was promptly shipped to me at no extra cost, showcasing their commitment to customer satisfaction. I have always admired the swift processing and shipping times for my orders, ensuring that I receive my crafting supplies in a timely manner. This level of reliability and dedication to rectifying any mistakes sets 123stitch.com apart from other online stores. My overall experience with this company has been overwhelmingly positive, and based on their exceptional service, I wholeheartedly recommend them to anyone in need of high-quality crafting supplies. M
Mrs Happy
Perfect transaction
⭐⭐⭐⭐⭐ 123stitch.com has been an absolute lifesaver for my crafting needs, and I can't help but share my experience with others. The entire process, from browsing their extensive collection to receiving my order, was nothing short of perfect. When my package arrived, I was impressed by how securely and thoughtfully my craft dies were packaged. Not a single item was out of place, and they were all in pristine condition. As someone who values attention to detail, this level of care did not go unnoticed. Living in the UK, I often worry about international shipping, but 123stitch.com completely eased my concerns. The fully tracked post not only provided peace of mind but also allowed me to actively follow my order's journey until it safely reached me. It's the little things like this that truly set them apart. I highly recommend 123stitch.com to all fellow craft enthusiasts in the UK. Their exceptional products, combined with top-notch customer service, make them a standout company that I will continue to support and recommend. Thank you, 123stitch.com, for exceeding my expectations and making every transaction a delightful experience. M
Mrs Happy
Exceptional Service and Product Quality
123stitch.com has truly exceeded my expectations! The seamless transaction and impeccable packaging of my craft dies reflect their commitment to customer satisfaction. Despite the international delivery to the UK, the fully tracked shipping provided transparency and reassurance throughout the journey. I highly recommend 123stitch.com to fellow UK purchasers for their outstanding service and top-notch products. I am looking forward to my next purchase with them! M
Mrs Happy
A Seamless Experience with 123stitch.com: A Crafter’s Dream
Embarking on my creative journey, I stumbled upon 123stitch.com, and what a find it was! The entire experience from start to finish was nothing short of perfection. As I eagerly awaited my craft dies, I was pleasantly surprised by the meticulous packaging that ensured my precious items were delivered in impeccable condition. The cherry on top was the fully tracked post to the UK. The ability to trace the journey of my package brought an added layer of excitement and reassurance. It's the little things that make a big difference, and 123stitch.com certainly nailed it in every aspect. For my fellow UK purchasers in search of a reliable and delightful crafting partner, look no further than 123stitch.com. Trust me, you won't be disappointed. H
Holly
They have the best prices but they need…
As an avid crafter, I was thrilled to discover 123stitch.com for all my crafting needs. The prices are unbeatable, and the wide selection of products always ensures that I find exactly what I need for my projects. However, I did encounter some challenges with the shipping process. Living in the US, I expected a reasonable shipping time, but it often took a week or more for my orders to be dispatched. This delay puzzled me, and once the items were finally shipped, it took an additional 4-5 days for them to reach me. I recently placed an order and was disheartened when, despite receiving a tracking number, it showed no progress even after 5 days. When I reached out to customer service, I was hoping for reassurance, but instead, they seemed to disregard my concerns and suggested that I wait an additional 10 days before following up. This experience left me feeling disappointed, especially as I know many fellow crafters rely on timely deliveries to kickstart their projects. Despite these shipping challenges, I must admit that the quality and affordability of the products keep me coming back to 123stitch.com. I sincerely hope that they address the shipping issues to ensure a seamless and joyful experience for all their customers. In conclusion, while I appreciate the incredible value and variety that 123stitch.com offers, I do wish for improvements in their shipping processes to truly elevate the overall customer experience. H
Holly
Affordable Prices, Yet Shipping Lacking: A Sincere Feedback for 123stitch.com
As an ardent crafter, I cannot help but applaud 123stitch.com for their unbeatable prices on crafting supplies. However, I must candidly express my disappointment regarding their shipping process. Residing in the US, I've often faced delays of over a week before my orders are even dispatched. This prolonged waiting period remains a mystery to me. The frustration intensifies when, after the lengthy dispatch time, the actual delivery takes an additional 4-5 days. In a recent instance, despite receiving a tracking number claiming my order was shipped five days prior, the tracking status remained stagnant at "pre-shipment." Seeking clarification from customer service, I was met with a dismissive response, merely advising me to wait an additional 10 days before seeking further assistance. Regrettably, the disconnect between the indicated shipment status and the actual progress is unsettling. Furthermore, the discrepancy between the information provided by 123stitch.com and USPS regarding the package further adds to the dismay experienced by eager customers waiting to commence their creative projects. H
Holly
The Best Prices Are Worth the Wait at 123stitch.com!
In my experience with 123stitch.com, I have found that they truly offer the best prices on crafting supplies. However, I must admit that their shipping process could benefit from some improvements. As a customer based in the US, it can be frustrating to wait a week or even longer for my orders to be shipped out. Despite the initial delay in shipping, once my orders are on the way, it typically takes an additional 4-5 days for them to arrive. Recently, I encountered an issue where I received a tracking number indicating that my package had been shipped 5 days prior, but the status remained at "pre-shipment." When I reached out to their customer service team for assistance, I was disappointed by their dismissive response, simply advising me to wait another 10 days before contacting them again. This delay in shipping and lack of proactive communication can be frustrating, especially when customers are eagerly awaiting their purchases to kickstart their crafting projects. While there is room for improvement in their shipping process, the savings and quality of products offered by 123stitch.com make it worth the wait. L
Liga Farafonova
A Stitch Above the Rest: My Enduring Love for 123stitch.com
From the moment I stumbled upon 123stitch.com, I knew I had found a gem. As a loyal customer for many years, I can confidently say that this online shop has become my absolute favorite. Why, you ask? Well, let me count the ways. First and foremost, the selection of goods is simply unrivaled. Whether I'm in need of embroidery patterns, cross-stitch kits, or any other crafting essentials, I know I can always rely on 123stitch.com to have exactly what I'm looking for. The variety is astounding, and I never tire of exploring their extensive inventory. What's more, the prices are more than reasonable, and the constant array of discounts and special offers never fails to excite me. It's clear that the team at 123stitch.com is dedicated to ensuring that their customers not only have access to top-quality products but also enjoy fantastic value for their money. And let's talk about international delivery. Fast and cheap are the keywords here. Living abroad, I've often encountered challenges when it comes to shipping costs and delivery times. However, 123stitch.com has consistently gone above and beyond to make sure that my orders reach me swiftly and affordably. Their commitment to customer satisfaction knows no bounds. In conclusion, my love for 123stitch.com knows no bounds. This online shop has truly set the bar high for its peers, and I eagerly anticipate many more years of being a delighted and grateful customer. L
Liga Farafonova
123stitch.com: A Lifesaver for International Crafters
As an avid crafter, finding a reliable online shop for all my stitching needs was like striking gold. 123stitch.com has been my go-to for many years, and for good reason. The diverse range of products never fails to impress me, and the reasonable prices make it even better. One of the standout features for me is the constant stream of different discounts. It's like receiving little surprises every time I shop. And let's talk about their international delivery – not only is it lightning fast, but it's also incredibly affordable. 123stitch.com has truly been a lifesaver for me as an international customer. Whether it's cross-stitch patterns, embroidery threads, or any other crafting essential, this online shop has never disappointed. It's a place where quality and convenience intersect seamlessly. L
Liga Farafonova
123stitch.com: Where Every Purchase Feels Like Unwrapping a Gift
Nestled amidst the vast digital marketplace, 123stitch.com stands as a shining beacon of reliability and joy. My journey with this online shop has been nothing short of extraordinary, spanning over several years of unwavering loyalty and satisfaction. From the moment I discovered this hidden gem, I was hooked. The extensive selection of goods catered to my every creative whim, offering a treasure trove of possibilities waiting to be explored. Whether I sought the latest trends or timeless classics, 123stitch.com never failed to deliver, exceeding my expectations each time. What truly sets this online shop apart is its commitment to affordability without compromising quality. The prices are not only reasonable but often sprinkled with delightful discounts, making every purchase a joyous discovery. As a dedicated customer, I've come to appreciate and anticipate these money-saving opportunities, adding an extra layer of excitement to my shopping experience. Despite residing oceans away, the prospect of fast and cost-effective international delivery never fails to amaze me. The seamless process from checkout to doorstep ensures that my eagerly awaited parcels arrive promptly and intact, a testament to 123stitch.com's dedication to customer satisfaction. In a world dominated by fleeting trends and impersonal transactions, 123stitch.com remains a beacon of authenticity and care. Each package received is not merely a delivery but an experience, evoking the excitement of unwrapping a cherished gift. My journey with 123stitch.com has been defined by trust, reliability, and the pure joy of artistic exploration, making it my favorite online shop without a shadow of a doubt. J
Janet Pinckney Roberts
They have a wide selection of products…
I can't help but sing praises for 123stitch.com! Their extensive range of products is truly impressive, and their reasonable pricing makes it a go-to for all my crafting needs. I've had the pleasure of ordering from them twice, and both experiences have been nothing short of exceptional. Not only did I receive exactly what I ordered, but the delivery was swift and hassle-free. In fact, my last order arrived a whole two days earlier than anticipated, despite having to cross the entire country. Now that's what I call impressive service! If you're looking for a reliable and efficient crafting supply source, look no further than 123stitch.com. With their unbeatable selection and impeccable service, they've won me over as a customer for life. J
Janet Pinckney Roberts
Discovering a Treasure Trove: A Heartfelt Review of 123stitch.com
123stitch.com has become my go-to destination for all things craft-related. Their expansive collection of products never fails to delight, offering me a plethora of choices at reasonable prices. The two times I have placed orders with them, I have been met with nothing but satisfaction. Each time, my order arrived promptly and accurately, exceeding my expectations. Recently, I experienced a pleasant surprise when my latest package arrived a whole two days earlier than anticipated. To think that it had traversed the entire country to reach me on time left me thoroughly impressed. 123stitch.com has not only earned my trust but also my admiration for their commitment to excellence and customer satisfaction. I eagerly await my next crafting adventure with them by my side.
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Introduction
123stitch.com is an online store that specializes in providing a wide range of stitching and needlecraft supplies. With a user-friendly website and an extensive catalog of products, they have become a popular choice for both beginners and experienced crafters. In this comprehensive review, we will dive deep into various aspects of the website, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
- Pros:
- Huge selection of stitching and needlecraft supplies
- User-friendly website with easy navigation
- Competitive pricing and frequent promotions
- Responsive customer service
- High-quality products
- Cons:
- Some customers reported delays in shipping
- Limited international shipping options
User Experience
123stitch.com offers a seamless user experience with its well-designed and intuitive website. The navigation is straightforward, allowing customers to easily find the desired products using different search filters. The site is also optimized for mobile devices, ensuring a smooth browsing experience for users on the go.
Pricing and Value for Money
123stitch.com offers competitive pricing for their stitching and needlecraft supplies. They often provide discounts and promotions, giving customers great value for their money. With a wide selection of products at various price points, the website caters to both budget-conscious crafters and those looking for higher-end materials.
Customer Service
123stitch.com prides itself on providing excellent customer service. Their representatives are responsive and knowledgeable, ready to assist customers with any inquiries or concerns. The website also features a comprehensive FAQ section, addressing common questions and providing helpful information.
Product Quality and Selection
The quality of products offered by 123stitch.com is highly regarded among stitchers and needlecraft enthusiasts. They source materials from reputable brands, ensuring that customers receive top-notch supplies. The website boasts an extensive selection, ranging from cross-stitch kits to embroidery threads, offering something for every stitching project.
Website Usability
123stitch.com has invested in creating a user-friendly website. Its clean layout, well-organized categories, and clear product descriptions make it easy for customers to navigate and make informed purchasing decisions. The search function is robust, allowing users to find specific items quickly.
Returns and Exchanges
In case of any issues with the received products, 123stitch.com has a hassle-free returns and exchanges policy. Customers can contact their customer service team and initiate the return process. However, it's important to note that certain items, such as opened patterns or designs, may be ineligible for returns due to copyright restrictions.
Promotions and Discounts
123stitch.com frequently runs promotions and discounts, providing customers with opportunities to save money on their purchases. They offer sales on specific categories, freebies with certain orders, and even loyalty rewards for repeat customers. It is recommended to sign up for their newsletter or follow their social media accounts to stay updated on the latest deals.
Reputation
123stitch.com has built a strong reputation among the stitching community. They have been in the industry for several years and have earned the trust of many customers through their reliable service and high-quality products. Positive reviews and testimonials from satisfied customers further contribute to their positive reputation.
Payment Options
123stitch.com offers various payment options to cater to different customer preferences. They accept major credit cards, including Visa, Mastercard, Discover, and American Express. Additionally, customers can choose to pay via PayPal, providing added convenience and security.
Loyalty Programs
123stitch.com values customer loyalty and offers a loyalty program to reward their frequent shoppers. By creating an account on their website, customers can accumulate points with every purchase, which can later be redeemed for discounts on future orders. This program encourages customers to return and continue their stitching journey with 123stitch.com.
Customer Reviews
Customer reviews play a crucial role in guiding potential buyers, and 123stitch.com understands this. Their website features a section where customers can leave feedback and rate their shopping experience. This transparency helps build trust and assists future customers in making informed decisions.
Community Involvement
123stitch.com actively participates in the stitching and needlecraft community. They sponsor and support various events, workshops, and online forums, promoting the art and assisting crafters in their creative endeavors. This involvement showcases their dedication to fostering a vibrant community of stitchers.
Shipping and Costs
123stitch.com offers reliable shipping services to both domestic and international customers. While the shipping costs may vary depending on the order size and destination, the website provides clear information regarding estimated delivery times and associated expenses. However, some customers have reported occasional delays in shipping, which can be a minor drawback.
In conclusion, 123stitch.com is a reputable and customer-centric online store that excels in providing a wide range of stitching and needlecraft supplies. With its user-friendly website, competitive pricing, excellent customer service, high-quality products, and involvement in the stitching community, it remains a go-to choice for crafters. While there have been occasional shipping delays and limited international shipping options, the overall experience offered by 123stitch.com is commendable. Whether you're a beginner or an experienced stitcher, this website is worth exploring for all your stitching needs.