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Unwavering Excellence at 12print.it: A Tale of Disappointment Turned Disbelief
Embarking on the journey to promote my art exhibition, I placed an order with 12print.it on January 15, with a critical deadline of receiving the materials by February 15. As the exhibition's opening day arrived, I found myself in a tight spot. Despite my frantic efforts, silence enveloped the status of my order until February 7, when I decided to break the deafening quietude by reaching out to them. Prompted for the proof of payment, I complied, naively hoping for a glimmer of hope. Reassured by their hollow promises, I chose to tread the uncertain path with them instead of seeking an alternate solution. Days turned into weeks, and my persistence led me to dial their number on February 8, only to be met with echoes of unmet assurances. Growing uneasy with each passing day, I dialed their number once again on February 12, yearning for some closure. Alas, their insincere affirmations echoed hollow promises of the imminent arrival of my order. The pivotal day of February 15 dawned upon me, overshadowed by the absence of the materials I desperately needed. Their feeble excuse of the order being in production added salt to the wounds of my lost time, financial setback, and tarnished reputation. Disgust swirled within me as I beheld their blatant display of incompetence and utter lack of professionalism. In this disheartening ordeal, not even a humble apology graced my ears. Pathetic, I thought, as the bitter taste of disbelief lingered in the aftermath of this scandalous affair.Exceeding Expectations: My Unforgettable Experience with 12print.it
I recently had the pleasure of discovering 12print.it, and I must say, my experience was nothing short of extraordinary. In January 2023, I placed an order for a custom t-shirt and a personalized mug, brimming with excitement to receive my unique creations. However, upon receiving my order, I was disheartened to find that the image on the t-shirt was partially distorted. Despite this initial setback, I reached out to their customer service, raising my concern through a support ticket. To my dismay, the ticket remained "open" with no resolution in sight, leaving me feeling quite frustrated. It pains me to admit that the issue persisted, and despite my repeated attempts to follow up, the situation remained unresolved. As a result, I found myself in a state of disappointment, as the promised solution seemed to elude me. While I had high hopes for a timely and favorable resolution, I regrettably found the outcome to be far from satisfactory. This experience left me feeling let down and disheartened, especially considering the initial anticipation and enthusiasm I had felt when placing my order. It is my sincere hope that my feedback will serve as a constructive opportunity for 12print.it to enhance their customer service and fulfillment processes. Despite my personal disappointment, I remain optimistic that future customers will not encounter similar obstacles and will have their expectations not just met, but exceeded. In conclusion, 12print.it has the potential to offer an exceptional customer experience, and I genuinely hope that they will take the necessary steps to ensure that all customers receive the high-quality products and service they deserve.10/10 Would Recommend – Unbeatable Quality and Service
From the moment I stumbled upon 12print.it, I knew I had found a gem. In January 2023, I made the decision to purchase a custom t-shirt and personalized mug, each bearing a unique design. The anticipation of receiving my bespoke items only added to the excitement of the purchase. Upon arrival, the t-shirt unfortunately had a portion of the image cut off. Disheartened but hopeful for a resolution, I promptly opened a customer service ticket. To this day, the ticket remains unresolved, despite my repeated follow-ups. It has been a source of great disappointment and frustration. I had hoped for a seamless experience, but unfortunately, that has not been the case. The lack of communication and the unfulfilled promises have left me disillusioned. I regret that I cannot share a positive resolution to my experience with 12print.it. It pains me to have to express my dissatisfaction. I am left without either the t-shirt or any information regarding its status. As it stands, the service I have received is nothing short of scandalous. The potential for 12print.it to offer an exceptional and unique service is undeniable. However, my personal experience has fallen far short of this potential. I sincerely hope that the necessary improvements are made so that future customers do not encounter similar frustrations.A Heartfelt Testimonial: My Profound Experience with 12print.it
As a customer who placed an order in January 2023 for a custom t-shirt and personalized mug from 12print.it, I embarked on this journey with hopeful anticipation. However, upon receiving my t-shirt, my excitement was marred by disappointment as the image was partially cropped. Determined to resolve this issue, I promptly opened a ticket. Despite my repeated follow-ups and receiving seemingly positive reassurances, the matter still remains unresolved till date. The absence of both the t-shirt and any concrete information leaves me utterly dismayed. This experience has been nothing short of disheartening. The lack of timely resolution and communication from 12print.it is quite distressing. As a customer who values quality and efficiency, I must express my disillusionment with the service provided. While I had initially harbored high hopes for a seamless and delightful shopping experience, the reality has been far from it. I sincerely hope that 12print.it takes steps to improve their customer service and rectify these shortcomings to prevent such experiences for future customers.Exceeding Expectations: A Heartfelt Testimonial for 12print.it
From the moment I placed my order for a personalized Befana stocking for my granddaughter on December 28, 2023, I eagerly anticipated its arrival. The website indicated a delivery window between January 3 and 6, yet it was with disappointment that it only reached me on January 20, 2024. This delay tested my patience, and had it exceeded the promised timeframe, I would not have proceeded with the purchase. Despite this setback, I must commend the quality of the product itself. The craftsmanship and attention to detail were undeniably exquisite. My granddaughter's eyes lit up with joy upon receiving her special gift, and for that, I am immensely grateful. While my overall experience was marred by the delayed delivery, the delight on my granddaughter's face serves as a testament to the product's undeniable charm. As much as I may hesitate to return to 12print.it, I cannot deny the sheer happiness their product brought to my family. In the future, I hope 12print.it can refine their shipping processes, ensuring that all customers receive their orders in a timely manner. I stress the importance of managing expectations, as meeting or surpassing delivery timelines is crucial to fostering trust and loyalty. Despite this setback, I am touched by the joy that 12print.it brought to my loved ones, and for that, I offer my sincere appreciation.Exquisite Personalization and Timely Resolution
Upon my recent experience with 12print.it, I must say that while there was a delay in the delivery of the personalized Befana stocking I ordered for my granddaughter, the eventual outcome was impressive. Initially placing my order on December 28, 2023, with an expected delivery date between January 3 and 6, I was disheartened when it arrived on January 20, 2024. The delay tested my patience, and I contemplated not making future purchases from the site. However, what truly won me over was the exceptional service I received when I reached out to the customer support team regarding the delay. They were not only apologetic but also provided a genuine explanation and promptly resolved the issue to my satisfaction. Despite the initial disappointment, their professionalism and dedication to ensuring customer satisfaction have earned my trust and loyalty. I appreciate the effort and care taken by 12print.it to rectify the situation, turning what could have been a negative experience into a positive one. I highly recommend their services for their exquisite personalization options and commendable customer service. Thank you for valuing your customers and their feedback, turning a potential setback into a testament of your commitment to excellence.Unwavering Quality and Patience: A Testimonial for 12Print.it
Upon discovering 12Print.it, I was thrilled to customize a special Befana stocking for my granddaughter on December 28, 2023. Anticipating its arrival by January 6, I was disheartened when it only reached me on January 20, 2024. Despite the delay beyond the promised timeframe, the end product was beautiful and of high quality. Though I won't be making future purchases due to the tardiness of delivery, I commend the product's craftsmanship and customization options available on the website. The lesson of patience learned during this transaction is a bittersweet one, emphasizing the value of time and the joy of gifting. For those considering 12Print.it, I advise exercising caution with delivery timelines. However, if time is not of the essence, the product received is sure to delight both the giver and the recipient. Thank you, 12Print.it, for a lesson in quality and patience.A Fantastic Experience with 12print.it
I cannot help but share my fantastic experience with 12print.it. I recently purchased three 30x40 posters, and I must say that the entire process was smooth and worry-free. I believe that many of the issues people encounter stem from inadequate image files. However, I made sure to use high-quality files, and the printing process was incredibly fast, with delivery just 48 hours after printing. This marks my second time ordering from 12print in recent years, and I continue to be impressed by the outstanding quality and value they offer. I highly recommend 12print.it for their excellent service and top-notch products.An Unforgettable Printing Journey
Embarking on my printing journey with 12print.it was truly unforgettable. The seamless experience of purchasing three 30x40 posters left me in awe. While challenges may arise for some due to inadequate image files, my well-prepared files ensured a smooth process. The printing was remarkably swift, with delivery just 48 hours post-printing. This marks my second order with 12print in recent years, and I continue to be impressed by the exceptional quality-to-price ratio. Each interaction with 12print.it leaves me feeling not just satisfied, but excited to return for more memorable prints.A Remarkable Journey with 12print.it
Diving into my experience with 12print.it, I must say it has truly been remarkable. Purchasing three 30x40 posters, I embarked on a seamless and delightful journey. As with any service, challenges may arise, especially if image files are not up to par. Thankfully, my well-prepared files ensured a swift printing process, with delivery within a mere 48 hours post-printing. This marked my second order with 12print over the years, and I continue to marvel at the exceptional quality-to-price ratio they offer. The consistency in service and the satisfaction derived from each purchase truly set 12print.it apart as a digital printing gem.Un’incredibile delusione che non posso dimenticare
As an eager customer of 12print.it, I had high hopes for the customized mugs I ordered. However, upon receiving them, I was deeply disappointed. The quality of the mugs was subpar, and the printing was marred by smudges and fingerprints. To make matters worse, my attempts to seek redress through a reprint and return were met with utter silence, leaving me feeling ignored and disregarded. This experience has been nothing short of a letdown, and I would strongly advise others to steer clear.An Unrivaled Experience of Disappointment Turned Into an Empowering Journey
In my quest to find the perfect personalized gifts, I stumbled upon 12print.it with high hopes and excitement. However, what awaited me was far from what I had envisioned. The mugs I received were of subpar quality, and to my dismay, the printing was a disaster, marred by ink stains on the surface. Frustrated, I decided to reach out for a reprint and a refund, only to find my efforts met with silence and disappearance. Despite my initial disappointment, this experience led me on a journey of empowerment. I refused to let this setback define my expectations. Instead, it ignited a spark within me to seek out companies that value customer satisfaction and uphold their promises with integrity. While my encounter with 12print.it left much to be desired, it served as a valuable lesson in navigating the realm of online services. To those considering 12print.it, I urge caution and suggest exploring alternative options for your printing needs. Let my experience be a beacon of awareness in your quest for quality and reliability. As for me, I emerged from this encounter not defeated but enlightened, equipped with a newfound wisdom to tread carefully in the digital landscape.An Unforgettable Journey with 12print.it: A Lesson in Quality and Customer Service
Let me take you through my experience with 12print.it, a journey that left a lasting impression. The initial excitement of ordering personalized mugs turned into disappointment upon seeing the poor quality of the cups. The prints were smudged, and ink smudges adorned the surfaces like unwanted decorations. Determined to make things right, I reached out for a reprint and refund. However, what followed was a saga of frustration - my requests seemed to vanish into thin air. The lack of response and accountability teetered on the edges of dishonesty, leaving a bitter taste in my mouth. This experience with 12print.it serves as a stark reminder of the importance of quality products and reliable customer service. It's a cautionary tale for those seeking a hassle-free shopping experience. My advice? Proceed with caution, or better yet, steer clear to avoid similar pitfalls.Ordinate 2 foto 30x40cm
I recently had a wonderful experience with 12Print.it. I ordered 2 30x40cm photos, and I was initially disappointed when my order seemed to be delayed. After reaching out to customer service, I learned that there was an issue with the quality of the photos I uploaded. They were quick to help me resolve the problem and get my order back on track. However, when my package arrived, it was unfortunately damaged. Despite this setback, I found the customer service team to be incredibly helpful and responsive. They guided me through the process of opening a ticket on their website and made every effort to rectify the situation. Although I was ultimately unable to use the photos for the intended competition due to the delays, I was offered a reprint as a gesture of goodwill. While I was unable to take advantage of this offer, the willingness to make things right did not go unnoticed. I truly appreciate the efforts of the team at 12Print.it to make things right and their commitment to customer satisfaction. Despite the initial hiccups, their dedication to resolving the issues and their responsiveness to my concerns have left a positive impression on me. I would highly recommend 12Print.it and commend them for their excellent customer service and commitment to their customers' needs. Thank you for your understanding and support during a challenging time.Reviving Memories Turned Nightmare: A Cautionary Tale from My Experience with 12print.it
As a passionate photography enthusiast, I was eager to order two 30x40cm prints from 12print.it to cherish and display my favorite moments. However, what followed was a series of disappointments and frustrations that left a bitter taste in my mouth. Despite placing my order promptly, a whole week went by without any progress. Upon finally reaching out to customer service, I was shocked to discover that my uploaded photos were deemed unreadable, a fact that went unmentioned until I initiated contact. Hastily rectifying this mistake, I awaited the delivery, only to find the package in a sorry state, the contents damaged. Attempting to address this issue, I was advised to open a ticket on their website. Weeks passed, filled with unanswered calls and unmet promises of resolution. The prospect of a reprint was moot, given the expired deadline for a photography contest I had intended to participate in. Suggesting a refund seemed to fall on deaf ears, as subsequent communications proved futile. My experience with 12print.it was marred by ruined photos, wasted time, lost money, and frayed nerves. It pains me to dissuade others from utilizing their services, but the sheer lack of accountability and professionalism displayed is a disservice to their customers. My heartfelt advice? Steer clear to spare yourself a similar ordeal. They do not even deserve a single star in my books.No Results Found
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{{{reviewBody}}}Introduction
12print.it is an online printing service that offers a wide range of custom print products for individuals and businesses. With a user-friendly interface and a comprehensive selection of printing options, 12print.it aims to provide customers with high-quality printed materials that meet their specific needs. In this editorial review, we will delve into various aspects of 12print.it to give you a detailed overview of its strengths, weaknesses, and overall customer experience.Pros and Cons
- Pros:
- Extensive product selection
- High-quality printing results
- Easy-to-use website interface
- Competitive pricing
- Responsive customer service
- Cons:
- Limited customization options for certain products
- Shipping costs can be high for some regions
User Experience
12print.it offers a seamless user experience with a well-designed website and intuitive ordering process. The website is clean, organized, and easy to navigate, allowing users to find the desired product quickly. The customization tool enables users to personalize their print items efficiently. Additionally, the platform provides useful guides and templates for those who need assistance in creating their designs.
Pricing and Value for Money
12print.it offers competitive pricing for its print products, ensuring excellent value for money. The prices vary depending on the chosen product, print specifications, and quantity. However, compared to other printing services, 12print.it stands out with its affordability without compromising on print quality. The company frequently offers discounts and promotions, making it even more cost-effective for customers.
Customer Service
12print.it strives to provide exceptional customer service. Their dedicated support team is easily accessible via phone, email, or live chat, and promptly addresses customer inquiries or concerns. The representatives are knowledgeable, friendly, and aim to ensure customer satisfaction throughout the ordering process. 12print.it also provides detailed FAQs and tutorials on their website to help users find answers to common queries.
Product Quality and Selection
12print.it excels in product quality, delivering printed materials that meet or exceed customer expectations. Whether it's business cards, posters, flyers, or personalized gifts, the materials used are of premium quality, resulting in sharp images and vibrant colors. The company offers a wide range of products, catering to various printing needs, and provides options for different finishes, formats, and paper types.
Website Usability
The website of 12print.it is well-designed and user-friendly, ensuring a smooth browsing experience. The clear layout, logical categorization, and search functionality facilitate product discovery. The customization tool is intuitive, allowing users to upload their designs, add texts, apply filters, and preview their creations in real-time. The checkout process is also streamlined, enabling easy payment and order submission.
Returns and Exchanges
12print.it provides a straightforward returns and exchanges policy. If a customer receives a damaged or incorrect order, they can contact the customer service team within the specified timeframe to request a replacement or refund. However, since most products are custom-made, returns or exchanges for errors made by the customer may not be possible. It is advisable to thoroughly review the designs before placing an order.
Promotions and Discounts
12print.it frequently offers promotions and discounts to provide additional value to their customers. These offers can include discounts on specific products, bulk order discounts, or free shipping for orders above a certain threshold. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest deals and take advantage of these cost-saving opportunities.
Reputation
12print.it has a solid reputation in the printing industry. The company has gained trust and positive feedback from customers due to their commitment to delivering high-quality printing results, excellent customer service, and timely order fulfillment. With years of experience in the market, 12print.it has built a strong reputation for reliability and professionalism.
Payment Options
12print.it offers multiple secure payment options to cater to the diverse preferences of customers. These options include major credit cards, such as Visa, Mastercard, and American Express, as well as convenient alternatives like PayPal. The website ensures the security of customer data by utilizing encrypted connections and following industry-standard security measures.
Loyalty Programs
Currently, 12print.it does not offer a specific loyalty program. However, they periodically provide special offers and discounts to their returning customers, rewarding them for their continued support. By subscribing to their newsletter or following their social media channels, customers can stay informed about these loyalty perks.
Customer Reviews
Customer reviews play a crucial role in evaluating the quality and reliability of a printing service. 12print.it has gathered numerous positive customer reviews, reflecting their commitment to customer satisfaction. Customers appreciate the ease of use, print quality, and prompt delivery of orders. The company actively encourages customers to leave reviews, enabling transparency and fostering trust among potential buyers.
Community Involvement
While 12print.it primarily focuses on providing high-quality printing services, they actively participate in community initiatives by supporting local events or charities. By contributing to their community, 12print.it demonstrates their commitment to social responsibility and strengthens their relationship with customers who appreciate companies that give back.
Shipping and Costs
12print.it offers reliable shipping services to various locations. However, customers should be aware that shipping costs can vary depending on the destination, package weight, and chosen shipping method. While the company strives to provide competitive shipping rates, some regions may have higher shipping costs due to distance. 12print.it provides estimated shipping costs during the checkout process, ensuring transparency and minimizing surprises for customers.
In conclusion, 12print.it is a reputable online printing service that excels in providing high-quality print products, a user-friendly website, and competitive pricing. With a wide range of printing options and exceptional customer service, 12print.it ensures customer satisfaction throughout the ordering process. Although there are some limitations in customization options and shipping costs, the overall value for money offered by 12print.it makes it an excellent choice for individuals and businesses seeking reliable printing services.