Introduction

12storeez.com is a fashion e-commerce platform that offers a wide range of clothing, shoes, and accessories for men, women, and children. Founded in 2014, the company has quickly grown to become a popular destination for fashion-conscious shoppers across Russia and beyond. With a focus on affordable and trendy fashion, 12storeez.com aims to provide their customers with a seamless shopping experience.

Pros and Cons

Pros: - Large and diverse selection of clothing, shoes, and accessories - Affordable pricing compared to other fashion e-commerce platforms - User-friendly website with easy navigation - Fast shipping and delivery - Strong customer service team Cons: - Limited sizing options - No physical stores or showrooms for customers to try on items before purchasing - Some items may be lower quality or not as expected based on online photos

User Experience

12storeez.com offers a straightforward and user-friendly shopping experience with a clean and modern website design. Shoppers can easily navigate different categories of products, filter by size or color, and view multiple product images to get a complete picture of each item. The website also offers helpful features like a wishlist and saved items to make it easy for customers to keep track of items they are interested in purchasing.

Pricing and Value for Money

12storeez.com offers clothing, footwear, and accessories at affordable prices, making it accessible to a wide range of customers. They often hold promotions and discounts, making their products even more affordable. While some items may not be of the highest quality, the value for money is generally good, with many trendy and fashionable items available at reasonable prices.

Alternatives

Some popular alternatives to 12storeez.com include Zara, H&M, ASOS, and Mango. While these platforms offer similar products, they may have different target markets, pricing, and quality levels.

Customer Service

12storeez.com has a dedicated customer service team that is responsive and helpful. The website offers a live chat feature as well as email support. Customers are able to easily track their orders and receive updates on shipping and delivery.

Product Quality and Selection

12storeez.com offers a wide selection of clothing, shoes, and accessories for men, women, and children. While some items may be lower quality than others, there are many fashionable and trendy items available. The sizing options are somewhat limited, but the website offers a fitting guide to help customers find the right size.

Website Usability

The 12storeez.com website is user-friendly and easy to navigate. Categories for different products are clearly displayed, and filters make it easy for customers to find specific items. The website also offers helpful features like saved items and a wishlist.

Returns and Exchanges

Although 12storeez.com does not offer free returns, they do offer a straightforward returns and exchange policy. Customers are able to return or exchange items within 14 days of receipt, as long as they are in new and unworn condition with all tags attached. Return shipping costs are not covered by the company.

Promotions and Discounts

12storeez.com frequently offers promotions and discounts, such as free shipping or a percentage off of a customer's purchase. These promotions are often prominently displayed on the website or advertised via email.

Reputation

12storeez.com has a strong reputation for offering trendy and affordable fashion items. While some customers may have had issues with quality or sizing, the company is generally well-liked and respected in the fashion e-commerce community.

Payment Options

12storeez.com accepts a variety of payment options, including Visa, Mastercard, American Express, and PayPal.

Loyalty Programs

12storeez.com does not currently offer a formal loyalty program, but they do offer occasional promotions and discounts for returning customers.

Customer Reviews

Customers generally have positive reviews for 12storeez.com, praising the affordability and variety of the company's products. Some have expressed concerns about sizing, quality, or customer service, but these issues appear to be isolated incidents.

Community Involvement

While 12storeez.com does not appear to have any formal community involvement initiatives, they do support various charities and organizations through occasional donations.

Shipping and Costs

12storeez.com offers fast and reliable shipping, with orders typically arriving within 2-7 business days. Shipping costs vary depending on the order total and location, but the company does offer free shipping promotions from time to time.