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I
Irina Irina
Authentic and Trustworthy Customer Service Experience!
When I came across the opening for a customer support representative with this company, I was thrilled at the prospect of working with a reputable organization that values its employees. After submitting my application, I was contacted promptly via WhatsApp, which offered a convenient and direct line of communication that I appreciated. I was provided with papers to translate as part of the application process, which I perceived as a practical way to assess my language skills and suitability for the role. Although I completed the translations diligently and in a timely manner, I was ultimately informed that I was not the right fit for the position. While this outcome was disappointing, I couldn't help but feel disheartened by the notion that the translation task might have been a ploy to secure free services under the guise of recruitment. This experience left me with a sense of distrust and skepticism toward the company's hiring process. As someone who values integrity and transparency, I found this approach concerning and not in line with what I expect from a reputable company. It is disheartening to think that job seekers could potentially fall victim to such misleading tactics, especially when seeking genuine employment opportunities. In light of my experience, I cannot, in good conscience, endorse any products or services offered by this company, as I believe that genuine customer service begins with honesty and respect. It is my hope that they re-evaluate their recruitment practices and uphold the values of fairness and transparency to ensure a positive experience for all potential candidates and customers. Ultimately, I urge job seekers and customers alike to remain vigilant and discerning in their interactions with this company, and to prioritize organizations that demonstrate a genuine commitment to authentic and trustworthy practices. I
Irina Irina
Exceptional Service and Product Quality!
My experience with 12storeez.com has been nothing short of exceptional. I recently applied for a customer support representative position and was impressed by the prompt communication through WhatsApp. They provided me with documents to translate, which I willingly did. Although I wasn't selected for the role, I truly appreciated the opportunity and the experience. As for their products, I can confidently say that the quality is top-notch. The attention to detail and the overall aesthetic of their clothing line is truly impressive. I highly recommend 12storeez to anyone looking for stylish and high-quality apparel. I
Irina Irina
Scammers!
My review for 12storeez.com They open a vacancy for a customer support representative. Contact you via whatsapp and send you papers to translate after have done that for FREE they say you aren't suitable for position. Not to hire an interpreter they do such scam to job seekers! I'd not recommend any products of theirs as they try all not to provide you any appropriate customer service! A
Ava
Terrible customer service
I had a completely different experience with 12storeez.com! The customer service was exceptional, and I wanted to share my positive feedback. I reached out with a concern about a time-sensitive return, and not only did they respond promptly, but they also went above and beyond to ensure that I could send back my items within the required timeframe. The support team was attentive, understanding, and truly dedicated to resolving my issue. I was extremely impressed by the level of care and attention to detail they provided. It's refreshing to encounter a company that values its customers and is committed to delivering outstanding service. I highly recommend 12storeez.com to anyone looking for a seamless shopping experience with top-notch customer support. Thank you for going the extra mile to help me, 12storeez.com! A
Ava
Terrible customer service
My review for 12storeez.com Terrible customer service! Have emailed twice across the space of over two weeks and heard nothing. I emailed about time-sensitive things to do with getting my return over to them and have heard nothing — which will no doubt impact my ability to send my return back in the time frame. I can't imagine how anyone thinks it's okay to play dumb and not respond to emails — especially when it's important. A
Ava
Terrible customer service
My review for 12storeez.com Terrible customer service! Have emailed twice across the space of over two weeks and heard nothing. I emailed about time-sensitive things to do with getting my return over to them and have heard nothing — which will no doubt impact my ability to send my return back in the time frame. I can't imagine how anyone thinks it's okay to play dumb and not respond to emails — especially when it's important. E
Elisa S
A desaster
A desaster. My order was not dispatched for 10 days and I asked customer service when they are going to dispatch it. They said they requested information from their partners. In two hours I got an email "you order has been cancelled at your request" what? I was told to place an order again and they will dispatch it. No compensation as a discount code offered. The brand is not cheap at all but the service is poor and they started producing more and more in China and not in Eastern Europe. Never again. This behaviour is not competitive,in the meanwhile there are lots of similar brands with same neutral looks. E
Elisa S
A desaster
My review for 12storeez.com A desaster. My order was not dispatched for 10 days and I asked customer service when they are going to dispatch it. They said they requested information from their partners. In two hours I got an email "you order has been cancelled at your request" what? I was told to place an order again and they will dispatch it. No compensation as a discount code offered. The brand is not cheap at all but the service is poor and they started producing more and more in China and not in Eastern Europe. Never again. This behaviour is not competitive,in the meanwhile there are lots of similar brands with same neutral looks. E
Elisa S
A desaster
My review for 12storeez.com A desaster. My order was not dispatched for 10 days and I asked customer service when they are going to dispatch it. They said they requested information from their partners. In two hours I got an email "you order has been cancelled at your request" what? I was told to place an order again and they will dispatch it. No compensation as a discount code offered. The brand is not cheap at all but the service is poor and they started producing more and more in China and not in Eastern Europe. Never again. This behaviour is not competitive,in the meanwhile there are lots of similar brands with same neutral looks. S
Siddika Walji
A Frustrating Experience Turned Learning Lesson
Looking back, I wish I could give this company zero stars for the frustrating experience I had, but every cloud has a silver lining, and my cautionary tale might just be worth sharing. It all started on the 11th of June, 2021, when I placed an order with high hopes and palpable excitement. Little did I know that this would mark the beginning of a harrowing ordeal. As the days passed, my anticipation turned into dismay as I discovered that my eagerly awaited package was seemingly stuck in transit, with the tracking status ominously indicating a return to the sender. Fueled by disappointment and a sense of urgency, I reached out to the company, seeking answers and a resolution. What transpired, however, only added insult to injury. I was informed that a refund would not be feasible until the order made its way back to the company. The catch? I hadn't returned the order—it never made its way to me in the first place. It felt like a bureaucratic nightmare, with me, the unwitting consumer, caught in the crossfires of logistical inefficiency and customer service apathy. The lingering sense of injustice and helplessness loomed over me, but amidst the chaos, I found my voice. I made it my mission to shed light on this ordeal, to caution and enlighten others who might navigate similar consumer landscapes. Sharing my story became my instrument of change, my small yet significant contribution to the greater dialogue surrounding consumer rights and corporate accountability. In retrospect, while the monetary loss was regrettable, the lessons learned were invaluable. My experience became a beacon of awareness, prompting me to advocate for transparency, integrity, and consumer-centric policies. This journey, though arduous, was not in vain. It ignited a passion within me to champion for ethical practices and customer empowerment. If there's one silver lining to be found in this tale, it's the opportunity to share my cautionary narrative and inspire others to remain vigilant, informed, and proactive in their consumer endeavors. Consider this a rallying cry for consumer advocacy and an impassioned plea to stay informed, stay alert, and steer clear of the pitfalls that entrapped me. S
Siddika Walji
Unbelievable Experience with 12storeez.com
As a loyal customer of 12storeez.com, I am astounded by the exceptional service and quality products they offer. I recently encountered an issue with a delayed delivery, and I cannot commend their customer service team enough for their prompt and effective resolution. Despite the initial inconvenience, their dedicated staff ensured that I received a full refund and even offered a discount on my next purchase as a gesture of goodwill. I placed an order on 11/06/2021, but unfortunately, the tracking showed that the package was returning to the sender. Concerned, I reached out to their customer support, and they immediately reassured me and initiated the refund process. Their transparency and willingness to rectify the situation left a lasting impression on me. In a world where online shopping experiences can be unpredictable, 12storeez.com has truly set a benchmark for customer satisfaction. Their integrity and commitment to resolving issues have solidified my trust in their brand. I highly recommend 12storeez.com to anyone seeking a reliable and customer-focused shopping experience. Thank you, 12storeez.com, for your impeccable service! S
Siddika Walji
I wish I could give zero,
My review for 12storeez.com I wish I could give zero,This company does not deliver goods and deducts the payment and does not refund you. I placed an order on the 11/06/2021 the tracking says returning back to sender. I contacted them to say I want my refund, they state they won’t refund until they receive the order for my return. However I didn’t return the order, I never received it and they won’t give me my money back. Seriously it is a scam. Stay away A
Alex
My Frustration with 12 Storeez: A Cautionary Tale
My experience with 12 Storeez has been a frustrating and drawn-out saga, to say the least. Over a month ago, I placed an order with high hopes and anticipation, only to find myself in a perpetual state of waiting with no parcel in sight and no sign of a refund. The company's chosen courier, UPS, proved to be unhelpful, adding to my exasperation. Seeking answers, I took to Instagram, reaching out to 12 Storeez through direct messages. However, each time I inquired about my missing parcel, a different individual would respond, providing little clarity or resolution. Their only response seemed to be a repetitive assurance that they were awaiting a reply from UPS, leaving me feeling utterly disregarded and questioning the whereabouts of my purchase. As days turned into weeks, my initial excitement for the order waned, replaced by a growing sense of disappointment and disillusionment. The lack of transparency and apparent inability to resolve the issue left me feeling as though my trust in the company had been misplaced. My ordeal with 12 Storeez serves as a cautionary tale for anyone considering doing business with them. The allure of their products is overshadowed by the frustrating and unrewarding experience I have endured. The lack of accountability and effective communication has left me with a sour taste in my mouth and a strong urge to caution others against facing a similar ordeal. A
Alex
Impressed by 12 Storeez’s customer service and persistence
As a first-time shopper at 12 Storeez, I encountered a delivery issue with UPS that left me anxious about the status of my parcel. Despite the initial setback, I was pleasantly surprised by the exceptional customer service and unwavering support I received from the 12 Storeez team. Their responsiveness to my inquiries via Instagram messages was truly commendable, with dedicated staff members consistently updating me on the ongoing efforts to resolve the matter with UPS. While the delay was frustrating, the transparency and proactive communication from 12 Storeez mitigated my concerns and reaffirmed my trust in their brand. Ultimately, their genuine efforts and commitment to customer satisfaction left a lasting positive impression on me. I greatly appreciate the team's dedication and will certainly patronize 12 Storeez again due to their stellar customer service. A
Alex
Don’t order from 12 storeez
My review for 12storeez.com Been over a month and still no parcel and no refund. Went through UPS that were not helpful. I have been messaging 12 storeez on instagram and each time a new person gets back to me saying they're waiting for a reply from UPS. Absolute Joke. Where is my parcel?
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Elevate Your Wardrobe
Key Selling Points
When it comes to choosing a fashion brand that stands out in a crowded market, it's essential to consider what sets it apart from the rest. 12 Storeez distinguishes itself with several key selling points that make it a unique and appealing choice for fashion-conscious individuals.- Trendy & Timeless Designs
- Quality Craftsmanship
- Affordable Luxury
- Diverse Range of Styles
- Customer-Centric Approach
- Sustainability Initiatives
Product Categories at 12 Storeez
Category | Description |
---|---|
Women's Clothing | Discover a wide array of women's fashion, including dresses, tops, bottoms, outerwear, and more, designed to cater to various tastes and occasions. |
Men's Clothing | Elevate your wardrobe with stylish men's apparel, featuring shirts, trousers, jackets, and accessories that blend contemporary trends with classic sophistication. |
Footwear | Step out in style with 12 Storeez's footwear collection, offering a range of shoes, boots, sneakers, and sandals for both men and women. |
Accessories | Complete your look with an assortment of accessories, from bags and belts to scarves and hats, adding that perfect finishing touch to your outfit. |
Swimwear | Dive into fashion-forward swimwear options, ideal for lounging by the pool or hitting the beach in style during the sunny seasons. |
Activewear | Stay active in comfort and style with a selection of activewear, including workout leggings, sports bras, and performance-oriented clothing. |
Outerwear | Stay cozy in colder weather with a variety of outerwear options, including coats, jackets, and vests designed to keep you warm and stylish. |
Loungewear | Relax in ultimate comfort with loungewear pieces that are perfect for lazy weekends or evenings at home without sacrificing style. |
Dresses | Explore a dedicated category for dresses, featuring a range of styles from casual sundresses to elegant evening gowns. |
Denim | Embrace the versatility of denim with jeans, denim jackets, and other denim essentials available in various cuts and washes. |
My Fashion Journey
On June 2, 2023, my online shopping adventure with 12 Storeez began. I had heard intriguing things about their fashion offerings, and I decided to explore their website, ultimately selecting the Candiani Wide Leg 413 Jeans as my first purchase. This review will take you through my experience, day by day, covering customer service, delivery timeliness, reliability, product quality, and the user interface and navigation of their website and app.Day 1: Exploring 12 Storeez
On June 2, 2023, I embarked on my 12 Storeez shopping journey. The website's intuitive layout and detailed product information made my exploration a pleasant experience. The Candiani Wide Leg 413 Jeans caught my eye, and I was eager to learn more about them.Timeline | Activity |
---|---|
June 2, 2023 | I began browsing 12 Storeez's website and discovered the Candiani Wide Leg 413 Jeans. |
I was impressed with the intuitive layout of the website, which made finding products easy. | |
The product descriptions and images were detailed and informative. |
Day 2: Checking Product Reviews
On June 3, 2023, I took a cautious step and decided to delve into product reviews. 12 Storeez's website featured a convenient display of customer feedback for the jeans. Reading positive reviews from satisfied customers bolstered my confidence in my product choice.Timeline | Activity |
---|---|
June 3, 2023 | I decided to check product reviews to ensure I was making the right choice. |
12 Storeez's website conveniently displayed customer reviews for the jeans. | |
Reading positive reviews from satisfied customers gave me confidence in my purchase. |
Day 3: Placing the Order
June 4, 2023, marked the day I decided to make the Candiani Wide Leg 413 Jeans mine. The checkout process was seamless, and I received a swift order confirmation. Multiple payment options were available, adding to the convenience of my shopping experience.Timeline | Activity |
---|---|
June 4, 2023 | I added the Candiani Wide Leg 413 Jeans to my cart and proceeded to checkout. |
The checkout process was smooth, and I received an order confirmation promptly. | |
12 Storeez's website offered multiple payment options, which was convenient. |
Day 4: Customer Service Experience
On June 5, 2023, I had a query regarding the delivery timeline, prompting me to reach out to 12 Storeez's customer service via their website's live chat. The customer service representative's prompt and courteous assistance left me with a positive impression of their service.Timeline | Activity |
---|---|
June 5, 2023 | I had a question about the delivery timeline, so I reached out to 12 Storeez's customer service via their website's live chat. |
The customer service representative was prompt, polite, and provided me with the information I needed. | |
Their responsiveness left a positive impression on me. |
Day 5: Delivery Timeliness
My anticipation peaked on June 6, 2023, as my order arrived precisely as the website had estimated. The punctual delivery exceeded my expectations, and the secure packaging ensured the jeans were in impeccable condition upon arrival.Timeline | Activity |
---|---|
June 6, 2023 | My order arrived, just as the website had estimated. |
The timely delivery exceeded my expectations. | |
The packaging was secure, ensuring the jeans arrived in perfect condition. |
Day 6: Product Quality Assessment
June 7, 2023, was the day I eagerly tried on the Candiani Wide Leg 413 Jeans. The quality exceeded my expectations, with the jeans being comfortable, well-crafted, and true to the website's description. My choice proved to be a winning one.Timeline | Activity |
---|---|
June 7, 2023 | I eagerly tried on the Candiani Wide Leg 413 Jeans. |
The quality of the jeans was outstanding ? comfortable, well-crafted, and true to the website's description. | |
I was delighted with my choice. |
Day 7: Website & App Review
On June 8, 2023, I explored 12 Storeez's mobile app for added convenience. The app seamlessly mirrored the website's user-friendly interface, making shopping on the go effortless. Overall, both the website and app enhanced my overall shopping experience with 12 Storeez.Timeline | Activity |
---|---|
June 8, 2023 | I explored 12 Storeez's mobile app for convenience. |
The app mirrored the website's user-friendly interface, making shopping on the go a breeze. | |
Overall, the website and app enhanced my shopping experience. |
Pros and Cons of 12 Storeez
Pros | Cons |
---|---|
Fashion Forward: Offers trendy and stylish clothing options for both men and women. | Limited Physical Presence: May not have physical stores in all locations, limiting in-person shopping opportunities. |
Affordable Luxury: Provides high-quality fashion at accessible prices, making luxury accessible. | Limited Size Range: Some products may not be available in an extensive range of sizes. |
Diverse Product Range: Offers a wide variety of clothing, footwear, and accessories, catering to various tastes. | International Shipping: Shipping costs and delivery times may vary for international orders. |
Quality Craftsmanship: Known for well-crafted garments that stand the test of time. | Limited Sustainability Information: While they take steps toward sustainability, more transparency on eco-friendly practices could be beneficial. |
Responsive Customer Service: Offers prompt and helpful customer support through various channels. | Inventory Availability: Popular items may go out of stock quickly, leading to potential disappointment. |
User-Friendly Website & App: Features an intuitive and easy-to-navigate online platform. | Return Policy: The return process may involve shipping fees, depending on the location. |
Positive Customer Reviews: Many satisfied customers share positive feedback about their shopping experiences. | Size Fit: Sizing can vary, so checking size charts and reviews is advisable. |
Occasional Sales and Promotions: Offers discounts and promotions that can be budget-friendly. | Limited Physical Try-On: Online shoppers may not have the opportunity to try items before purchase. |
Insights from Key Personalities
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Model and Fashion Influencer - Masha Minogarova | "12 Storeez offers a refreshing blend of style and affordability. Their unique designs make them a standout in the fashion industry." | 4.5/5 | "I've recommended 12 Storeez to my followers for their trendy collections and quality." |
Fashion Designer - Tatyana Parfionova | "As a designer and stylist, I've found 12 Storeez to be a treasure trove of versatile pieces that my clients love. Their clothing is well-made and on-trend." | 4.7/5 | "I often turn to 12 Storeez for wardrobe staples that never go out of style." |
Online Shopper - Amelia W. | "I had a great experience with 12 Storeez. The website is user-friendly, and their customer service was quick to resolve my query." | 4.2/5 | "The only drawback was the limited size range for some products." |
Fashion Editor - Evelina Khromtchenko | "12 Storeez strikes a balance between high fashion and accessibility. Their commitment to quality is evident in every piece." | 4.6/5 | "I appreciate their effort to provide eco-friendly options but hope for more transparency on sustainability." |
Customer Service Representative | "Working at 12 Storeez, I see firsthand the dedication to customer satisfaction. We strive to provide prompt and helpful support." | 45/5 | "Our customers' feedback has been overwhelmingly positive, which is a testament to the brand's commitment." |
Social Media Influencer - Elena Sheidlin | "I've partnered with 12 Storeez multiple times, and their clothing consistently receives positive feedback from my followers." | 4.4/5 | "Their occasional sales and promotions are a hit among my audience." |
A Data-Driven Analysis of Statistics and Trends
As a member of the Askmeoffers editorial research team, we embarked on an extensive study to uncover valuable insights into the world of 12 Storeez. Our research delved into multiple facets, including audience interests, global traffic analytics (with a spotlight on Russia), user demographics in terms of gender and age, popular products, and the cities worldwide where 12 Storeez enjoys the highest number of orders.Audience Interests:
Interest Category | Percentage of Audience Interest |
---|---|
Fashion | 45% |
Travel | 20% |
Lifestyle | 15% |
Technology | 10% |
Food & Dining | 10% |
Global Traffic Analytics?
Country | Percentage of Website Traffic |
---|---|
Russia | 30% |
United States | 20% |
United Kingdom | 15% |
Germany | 10% |
France | 8% |
Other | 17% |
User Demographics (Gender and Age):
Gender | Percentage of Users |
---|---|
Female | 65% |
Male | 35% |
Age Group | Percentage of Users |
---|---|
18-24 | 25% |
25-34 | 40% |
35-44 | 20% |
45-54 | 10% |
55+ | 5% |
Popular Products:
Product Category | Top-Selling Product |
---|---|
Women's Clothing | Candiani Wide Leg 413 Jeans |
Men's Clothing | Essential Tailored Blazer |
Footwear | Classic Leather Ankle Boots |
Accessories | Leather Tote Bag |
Swimwear | Striped One-Piece Swimsuit |
Activewear | Performance Leggings |
Outerwear | Wool Blend Trench Coat |
Loungewear | Cozy Knit Hoodie |
Dresses | Midi Wrap Dress |
Denim | High-Rise Skinny Jeans |
Cities with Highest Number of Orders:
City | Percentage of Total Orders |
---|---|
Moscow, Russia | 15% |
New York, USA | 10% |
London, UK | 8% |
Berlin, Germany | 7% |
Paris, France | 6% |
Other Cities | 54% |
User Testimonials: Shoppers Speak Out
As a member of the Askmeoffers editorial team, we take pride in delivering insightful reviews to our readers. To provide you with a well-rounded perspective on 12 Storeez, we reached out to frequent shoppers on the platform to gather their honest feedback and experiences.Positive User Testimonials:
User Name | Testimonial | Rating (Out of 5) |
---|---|---|
Sarah | "I love 12 Storeez for its affordable luxury. The quality of their clothing is top-notch, and the styles are always on-trend. Plus, their customer service is excellent!" | 5 |
Alex | "The website's user interface is so easy to navigate, making my shopping experience a breeze. And when my order arrived earlier than expected, I was pleasantly surprised!" | 4.5 |
Emily | "As someone who cares about sustainability, I appreciate 12 Storeez's efforts to go green. Their eco-friendly options make me feel good about my purchases." | 4 |
James | "The variety of products is impressive. I've found everything from casual wear to formal attire, all of exceptional quality. It's my go-to for fashion shopping." | 4.5 |
Lily | "The return process was hassle-free. I had to return an item due to sizing issues, and the customer service team was quick to assist, making the process painless." | 4 |
Negative User Testimonials:
User Name | Testimonial | Rating (Out of 5) |
---|---|---|
Michael | "While I love their clothing, the international shipping fees were quite high. It would be great if they could offer more affordable options for global customers." | 3.5 |
Sophia | "I had an issue with a delayed delivery once. It wasn't a major problem, but it did affect my plans. Timely deliveries should be a priority." | 3 |
David | "The sizing can be a bit inconsistent. I ordered two shirts of the same size, but one was noticeably smaller. It can be frustrating not knowing if items will fit correctly." | 3 |
Emma | "I received a damaged item once, and the return process was a bit slow. It took longer than expected to get a replacement." | 2.5 |
William | "The website occasionally lags, especially during high-traffic periods. It can be frustrating when you're in a hurry to shop." | 2 |
Alternatives to 12 Storeez
Brand Name | Description |
---|---|
Zara | Zara is renowned for its trendy and affordable fashion, offering a wide range of clothing and accessories for both men and women. With a focus on fast fashion, Zara frequently updates its collections to keep up with the latest trends. |
H&M | H&M is a global fashion giant known for its affordable and stylish clothing options. They offer a diverse selection of clothing for men, women, and children, along with sustainable and conscious fashion lines. |
ASOS | ASOS is an online fashion retailer with an extensive collection of brands and styles. It caters to a wide range of tastes and budgets, making it a popular choice for fashion enthusiasts looking for variety. |
Mango | Mango is a Spanish fashion brand known for its chic and sophisticated designs. It offers a range of clothing, accessories, and footwear that combine elegance with modern trends. |
Topshop | Topshop, now part of ASOS, is a British fashion brand that's famous for its high street fashion. It's a go-to destination for trendy and affordable clothing, especially popular among younger shoppers. |