12storeez.com is a fashion e-commerce platform that offers a wide range of clothing, shoes, and accessories for men, women, and children. Founded in 2014, the company has quickly grown to become a popular destination for fashion-conscious shoppers across Russia and beyond. With a focus on affordable and trendy fashion, 12storeez.com aims to provide their customers with a seamless shopping experience.
Pros and Cons
Pros: - Large and diverse selection of clothing, shoes, and accessories - Affordable pricing compared to other fashion e-commerce platforms - User-friendly website with easy navigation - Fast shipping and delivery - Strong customer service team Cons: - Limited sizing options - No physical stores or showrooms for customers to try on items before purchasing - Some items may be lower quality or not as expected based on online photos
12storeez.com offers a straightforward and user-friendly shopping experience with a clean and modern website design. Shoppers can easily navigate different categories of products, filter by size or color, and view multiple product images to get a complete picture of each item. The website also offers helpful features like a wishlist and saved items to make it easy for customers to keep track of items they are interested in purchasing.
Pricing and Value for Money
12storeez.com offers clothing, footwear, and accessories at affordable prices, making it accessible to a wide range of customers. They often hold promotions and discounts, making their products even more affordable. While some items may not be of the highest quality, the value for money is generally good, with many trendy and fashionable items available at reasonable prices.
Some popular alternatives to 12storeez.com include Zara, H&M, ASOS, and Mango. While these platforms offer similar products, they may have different target markets, pricing, and quality levels.
12storeez.com has a dedicated customer service team that is responsive and helpful. The website offers a live chat feature as well as email support. Customers are able to easily track their orders and receive updates on shipping and delivery.
Product Quality and Selection
12storeez.com offers a wide selection of clothing, shoes, and accessories for men, women, and children. While some items may be lower quality than others, there are many fashionable and trendy items available. The sizing options are somewhat limited, but the website offers a fitting guide to help customers find the right size.
The 12storeez.com website is user-friendly and easy to navigate. Categories for different products are clearly displayed, and filters make it easy for customers to find specific items. The website also offers helpful features like saved items and a wishlist.
Returns and Exchanges
Although 12storeez.com does not offer free returns, they do offer a straightforward returns and exchange policy. Customers are able to return or exchange items within 14 days of receipt, as long as they are in new and unworn condition with all tags attached. Return shipping costs are not covered by the company.
Promotions and Discounts
12storeez.com frequently offers promotions and discounts, such as free shipping or a percentage off of a customer's purchase. These promotions are often prominently displayed on the website or advertised via email.
12storeez.com has a strong reputation for offering trendy and affordable fashion items. While some customers may have had issues with quality or sizing, the company is generally well-liked and respected in the fashion e-commerce community.
12storeez.com accepts a variety of payment options, including Visa, Mastercard, American Express, and PayPal.
12storeez.com does not currently offer a formal loyalty program, but they do offer occasional promotions and discounts for returning customers.
Customers generally have positive reviews for 12storeez.com, praising the affordability and variety of the company's products. Some have expressed concerns about sizing, quality, or customer service, but these issues appear to be isolated incidents.
While 12storeez.com does not appear to have any formal community involvement initiatives, they do support various charities and organizations through occasional donations.
Shipping and Costs
12storeez.com offers fast and reliable shipping, with orders typically arriving within 2-7 business days. Shipping costs vary depending on the order total and location, but the company does offer free shipping promotions from time to time.
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Review Description: Ridiculous! Its been over a month and I'm still waiting for my refund! Constantly going back and fourth with UPS and this company to get my order went back. They don't know what is happening themselves, one person says they'll sort it and another told me i need to action the return of my parcel??? Which one is it?! Never using this company again
Reviewer Name: Alex
Review Submission Date: 25-02-2019
Review Title: Don’t order from 12 storeez
Review Description: Been over a month and still no parcel and no refund. Went through UPS that were not helpful. I have been messaging 12 storeez on instagram and each time a new person gets back to me saying they're waiting for a reply from UPS. Absolute Joke. Where is my parcel?
Reviewer Name: Siddika Walji
Review Submission Date: 25-02-2019
Review Title: I wish I could give zero,
Review Description: I wish I could give zero, This company does not deliver goods and deducts the payment and does not refund you. I placed an order on the 11062021 the tracking says returning back to sender. I contacted them to say I want my refund, they state they won’t refund until they receive the order for my return. However I didn’t return the order, I never received it and they won’t give me my money back. Seriously it is a scam. Stay away