13deals Reviews

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63 Reviews

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38% users rated Terrible
0% users rated Poor
0% users rated Average
14% users rated Very Good
48% users rated Excellent
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J Jill Chanel
61 days ago

Effortless Returns and Outstanding Customer Service

Let me share my experience with 13deals.com, where I recently had to request a refund for a product that didn't meet my expectations. Despite my disappointment with the incompatible printer, I was pleasantly surprised by the efficient and hassle-free return process facilitated by their dedicated team. The item, although well-packaged and seemingly high-quality, unfortunately did not work with my electronic devices. However, my disappointment quickly turned into appreciation as I received a prompt response and a seamless refund. The swift resolution of my issue truly exceeded my expectations and left me with a positive impression of 13deals.com. I am genuinely grateful for the exceptional customer service and the effortless returns process. This experience has solidified my trust in 13deals.com, and I look forward to future purchases with confidence. Thank you for your outstanding service!
J Jill Chanel
61 days ago

Exceptional Customer Service at Its Finest!

My experience with 13deals.com left me pleasantly surprised and thoroughly satisfied. It all began when I ordered a printer that unfortunately did not meet my expectations; it simply didn't work with my electronic devices. Disheartened by the initial disappointment of the product, I reached out to request a return and refund. To my delight, the team at 13Deals responded promptly and efficiently, processing my refund in a quick and painless manner. Despite the product not living up to its promise, the sleek packaging and apparent quality did catch my eye. However, it was the stellar customer service that truly shone through. Their dedication to ensuring customer satisfaction was evident, and it made all the difference. I am truly grateful for the hassle-free resolution provided by 13Deals. This experience has not only restored my faith in online shopping but has also solidified my loyalty to this company. I now feel confident in making future purchases from 13Deals, knowing that their commitment to customer service is unmatched. Thank you for turning what could have been a negative experience into a positive one – your exceptional service speaks volumes!
J Jill Chanel
61 days ago

Exceptional Customer Service: A Seamless Refund Experience

My experience with 13deals.com left a lasting impression on me. Despite the initial disappointment of receiving a product that didn't suit my needs, the seamless process of requesting a return and refund truly exceeded my expectations. Although the printer I purchased seemed promising with its neat packaging, it unfortunately didn't align with my electronic devices. However, the efficiency and responsiveness of the customer service team in handling my refund request were remarkable. Within no time, I received my refund, making the entire process quick and painless. I am immensely grateful for the swift resolution and the hassle-free experience provided by 13Deals. It's reassuring to know that in the event of an issue, their customer support team is responsive and efficient. This positive encounter has not only restored my faith in online shopping but also solidified my trust in 13Deals. With such exceptional customer service, I am confident that my future purchases from 13Deals will be met with the same level of professionalism and care. Thank you, 13Deals, for setting a high standard in customer satisfaction!
S Switzerland of China
78 days ago

My Lifesaver for Quality Deals and Exceptional Service

I cannot express enough how much 13deals.com has simplified my life. As a long-time customer, I have found solace in their consistent delivery of high-quality products and exceptional customer service. Over the years, I have faced a few hiccups, but the way they swiftly resolved any issue blew my mind every time. It's not just about the products, it's about the trust and reliability they have built with me. 13deals.com has truly set the bar high for online shopping experiences. Thank you for being my go-to for incredible deals and outstanding service.
S Switzerland of China
78 days ago

13deals.com: Where Customer Service and Quality Meet

I have been a loyal customer of 13deals.com for many years, and I can confidently say that their exceptional customer service and top-notch product quality have never failed to impress me. Whenever I encountered any issues, their dedicated team swiftly resolved them, proving their commitment to customer satisfaction. The products consistently exceeded my expectations, always aligning with their descriptions. 13deals.com has truly set the bar high for online retailers, and I wholeheartedly recommend them for a seamless shopping experience.
S Switzerland of China
78 days ago

Decades of Delight: A Loyal Customer’s Testimonial for 13deals.com

After years of being a dedicated customer to 13deals.com, I can confidently say that their service and products have consistently exceeded my expectations. Whenever I encountered any issue, their customer service team promptly resolved it, showcasing their dedication to customer satisfaction. The quality of their products has always matched the descriptions, ensuring a fulfilling shopping experience every time. As a loyal patron, I highly recommend 13deals.com for their reliability and commitment to excellence.
J Jamie
126 days ago

Turning the Tables: From Twice Burned to Twice Impressed!

As a customer who frequents online stores, I can confidently say that my experience with 13deals.com has been nothing short of exceptional. I was initially hesitant after reading some negative reviews, but I decided to give them a chance. And I'm so glad I did. The product quality, shipping time, and customer service have exceeded my expectations. Not only did my order arrive promptly, but their customer support team went above and beyond to address a query I had. It's safe to say that I've been pleasantly surprised, especially after reading a few negative reviews. Thank you, 13deals.com, for proving the naysayers wrong and for delivering an outstanding shopping experience. I'll definitely be a returning customer.
J Jamie
126 days ago

Thrilled with Exceptional Service: A Redemption Story

As a frequent online shopper, I had a less-than-stellar experience with a previous vendor, leaving me twice disappointed. After a recent ordeal with delays and nonexistent customer service from another website, I decided to give 13deals.com a chance. Despite my initial concerns, the outcome couldn't be more different. The product I ordered arrived promptly, exceeding my expectations in quality. What truly set them apart was their exceptional customer service – responsive, courteous, and eager to assist. This experience not only restored my faith in online shopping but also showcased the power of reliable and caring customer support. Thank you, 13deals.com, for turning my disappointment into a delightful surprise.
J Jamie
126 days ago

Transformed Loyalty – A Second Chance Well Worth It!

I am delighted to share my recent experience with 13deals.com, a platform I once questioned returning to after a previous rocky encounter. Having ventured back in with cautious optimism, I can confidently say that my faith has been restored, and then some! Although my initial order faced unforeseen delays, I was met with swift and attentive customer service this time around. The team not only apologized for the inconvenience but also took proactive measures to rectify the situation promptly. Compared to my previous interaction, the transformation in their responsiveness and dedication to customer satisfaction was truly commendable. The genuine concern and effort put forth to ensure my needs were met did not go unnoticed. Reflecting on my past skepticism, I must admit that giving 13deals.com a second chance has proven to be a rewarding decision. Their commitment to excellence and willingness to learn from past slip-ups have not only impressed me but also solidified my loyalty as a customer. For anyone hesitant to revisit a once-disappointing service, I urge you to reconsider. Sometimes, a setback can pave the way for a remarkable comeback, and in the case of 13deals.com, this second chance has exceeded all expectations. Thank you for transforming my skepticism into unwavering trust!
B BenC
145 days ago

This is a small business that puts in the work. Temper you expectations and have fun

When it comes to small businesses, it's all about managing your expectations and embracing the experience. Over the years, I've had the pleasure of ordering a variety of items from this particular site, and I've come to understand that while you may not always receive top-tier products, you certainly get what you pay for. What truly stands out is the fact that despite the affordable price tags, the items I've purchased have left me pleasantly surprised. There's an unmistakable charm in supporting what feels like a family-run business, even if it means that prime shipping may not always be on the menu. It's clear that their focus is on delivering value that goes beyond speedy delivery. During a recent order of five items, one of them unfortunately arrived defective. However, the way they swiftly addressed the issue and sent a replacement speaks volumes about their commitment to customer satisfaction. One particular incident showcased their flexibility and efficiency, as I initially ordered four of a certain item only to realize I needed an additional one. The process of canceling my original order and placing a new one was seamless, reinforcing my confidence in their customer service. Overall, I've come to appreciate this small business for what it is – a place where you can find enjoyment in the quirks and imperfections, and where your satisfaction as a customer remains a top priority. If you're willing to trade off perfection for charm and understanding, this is the place to be. So, temper your expectations, have fun browsing, and you might just find some hidden gems along the way.
B BenC
145 days ago

Exceptional Value and Customer Care: A Small Business Worth Supporting

As a long-time patron of 13deals.com, I can confidently say that this small business truly goes the extra mile for its customers. While it's important to manage expectations in terms of top-tier quality, the value you receive for the price is consistently impressive. It's evident that this is a labor of love for a family-run operation, which adds a charming touch to the entire shopping experience. During my most recent purchase, which involved ordering multiple items for my children, I encountered a minor hiccup with a defective product. However, the customer service team promptly addressed the issue by swiftly sending a replacement without any hassle. Moreover, when I needed to make changes to my order, the process of cancellation and reordering was seamless and efficient. In an age of impersonal online shopping, 13deals.com stands out for its genuine dedication to customer satisfaction. The slight wait for delivery is a small tradeoff for the exceptional value and personalized care they provide. For anyone seeking affordability, understanding, and a touch of warmth in their shopping experience, this small business is definitely worth supporting.
B BenC
145 days ago

This can be a small enterprise that places within the work. Mood you expectations and have enjoyable

My overview for 13deals.com I’ve ordered numerous issues from this website over time. You might be getting what you pay for typically so don’t anticipate high of the road items. However I’ve been impressed with the gadgets I’ve bought given the worth. I’m fairly certain it is a household enjoyable enterprise and it’s not like they'll supply prime transport. With all that stated, I just lately ordered 5 of one thing for all of my youngsters. They arrived in about 2 weeks and one was faulty. They despatched me a brand new one. I had solely ordered 4 initially and I had no issues cancelling my order and placing in one other.
L Linda Gallup
145 days ago

An Exceptional Support Team That Goes Above and Beyond

My initial experience with 13 Deals was a bit challenging, but it was quickly transformed into one of complete satisfaction, all thanks to their outstanding support team. From the moment I encountered an issue, their dedicated and empathetic support staff stepped in to swiftly and effectively resolve it, leaving me thoroughly impressed and profoundly appreciative. Navigating any new service or platform can come with its share of hurdles, and my introduction to 13 Deals was no exception. However, the defining factor that sets 13 Deals apart is undoubtedly their exceptional support team. Despite the initial hiccup, their unparalleled commitment to customer satisfaction and their unwavering dedication to promptly addressing my concerns have significantly elevated my overall experience. What could have been a turn-off for a first-time customer like me was unexpectedly transformed into a testament to their steadfast reliability and unwavering support. The proficiency and efficacy displayed by the 13 Deals support team truly sets a benchmark for excellence in customer service. Not only did they resolve my issue, but they did so with a level of diligence and care that has undoubtedly secured my trust and loyalty as a customer. In light of my interaction with their support team, I have no hesitations in declaring my intentions to engage with 13 Deals again, and I wholeheartedly encourage others to do the same. Their genuine commitment to ensuring a positive customer experience, as exemplified by their support team, has left an indelible impression on me. I am confident that any future dealings with 13 Deals will be marked by the same level of care, efficiency, and dedication, making them a standout choice in the realm of customer-centric businesses. In closing, my initial uncertainty quickly evolved into unwavering confidence and satisfaction, all thanks to the remarkable individuals who comprise the support team at 13 Deals. Their ability to swiftly and effectively remedy any concerns while simultaneously fostering a sense of trust and reliability has left me truly appreciative and eager to engage with 13 Deals time and time again.
L Linda Gallup
145 days ago

Life Saver Support Team at 13 Deals!

As a first-time customer at 13 Deals, I encountered a minor hiccup initially. However, the support team swiftly stepped in and resolved the issue with utmost proficiency and empathy. Their swift response and dedication truly turned my experience around and left me thoroughly impressed. I am immensely grateful for their exceptional service and I wouldn't hesitate to engage with 13 Deals again. Thank you for being a reliable and customer-centric brand!
L Linda Gallup
145 days ago

Unwavering Dedication: A Testimonial of Exemplary Service

My profound gratitude goes out to the phenomenal support team at 13deals.com. As a first-time customer, I encountered a minor hiccup in the beginning. However, the unwavering dedication and prompt assistance from the support team not only resolved my issue but also left me thoroughly impressed. Their professionalism and commitment to customer satisfaction truly shine through. I am immensely grateful for their swift response and effective solution. It is heartening to see a company that values its customers and goes above and beyond to ensure a positive experience. I am delighted with the outcome of my interaction and would wholeheartedly recommend 13deals.com to anyone looking for top-notch service and quality products. Thank you, 13 Deals, for restoring my faith in exceptional customer service. I eagerly look forward to future dealings with your outstanding team.


13deals.com is an online store founded in 2008 that specializes in selling a variety of items including electronics, home and kitchen appliances, pet supplies, clothes, and personal care products at discounted prices. The website has gained popularity over the years as it offers its customers unique deals every day.

Pros and Cons:

One of the significant advantages of 13deals.com is that it offers its clients a wide range of products at rock-bottom prices. Another advantage is their loyalty program that provides discounts for frequent shoppers. However, some of the cons are that the products may not always be of the best quality, and returns and exchanges may be a hassle.

User Experience:

The website design is user-friendly and easy to navigate, with clear product descriptions and images. The checkout process is quick and straightforward, making it easy for customers to finalize their purchases.

Pricing and Value for Money:

13deals.com offers competitive prices for a wide variety of products, making it an affordable option for budget-conscious shoppers. The value for money is especially high when taking advantage of their daily deals and discounts.


Other online retailers such as Amazon, Walmart, and Target also offer comparable products at competitive prices. However, 13deals.com stands out by providing significant discounts on their products.

Customer Service:

13deals.com has invested in its customer service department, which is visible in the prompt responses to email inquiries and the friendly tone of their representatives. Most transactions are completed without issue, but in the case of problems or complaints, the company resolves them quickly.

Product Quality and Selection:

While 13deals.com offers a vast selection of products, the quality may not always be the best. It is important to conduct research before purchasing to ensure that the product meets your needs and expectations.

Website Usability:

The website is easily navigable, with quick-loading pages and clear product images and descriptions. The checkout process is straightforward and quick, making it easy to complete purchases.

Returns and Exchanges:

13deals.com offers a 30-day return policy on most products, except for clearance and final sale items. The company covers the cost of return shipping for items that were defective or damaged.

Promotions and Discounts:

13deals.com offers daily deals and promotions, with significant discounts on products every day. They also offer bulk discounts for shoppers who need to purchase larger quantities of a single product.


13deals.com has built a credible reputation over the years, with many positive reviews from satisfied customers. They have also been accredited by the Better Business Bureau since 2015, with an A+ rating.

Payment Options:

The website accepts payments via PayPal, Visa, Mastercard, American Express, and Discover, which provides flexibility for customers who prefer different payment methods.

Loyalty Programs:

13deals.com offers a loyalty program that rewards frequent shoppers with discounts on future purchases. The program provides a convenient way for customers to save money while shopping for their favorite products.

Customer Reviews:

The customer reviews on the website provide valuable insights into the quality of the products and the customer service experience. The reviews help shoppers make informed decisions before purchasing products.

Community Involvement:

13deals.com regularly donates a portion of their profits to charitable organizations, showing the company's commitment to social responsibility.

Shipping and Costs:

Shipping costs vary by product and destination. 13deals.com offers free shipping on select products and for orders above a certain dollar amount. The website provides tracking information for all orders to ensure they arrive safely and on time.


13deals.com provides a convenient and affordable alternative for budget-conscious shoppers looking to save money on a variety of products. While the quality may not always be the best, the significant discounts and daily deals make it a worthy option for anyone looking to stretch their budget. The website is user-friendly, and the customer service department is responsive and friendly, making it a good option for online shoppers looking for a hassle-free shopping experience.