Users Voice for 1800baskets

83% users rated Terrible
17% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for 1800baskets
1800baskets Overall rating
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Review article published on: 11 Sep 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 1 3.6 1.3 2.5 2.8
Nov 2022 5 5 4.4 1.4 3 2
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2 4.1 1.4 5 5
Mar 2023 1 1 5 1.3 1.8 1.8
Line Chart for Rating of peer stores

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Detailed 1800baskets Review by

Introduction

1800baskets.com is an online retailer that specializes in selling high-quality gift baskets for various occasions such as holidays, birthdays, anniversaries, and more. They offer a wide range of gourmet products like chocolates, nuts, fruits, wines, and many more. The company is dedicated to providing their customers with unique and exquisite gifts that are sure to make a lasting impression. In this editorial review, we will explore the various features of 1800baskets.com to help you make an informed decision about whether or not to shop with them.

Pros and Cons

Pros: - Large selection of gift baskets for all occasions - High-quality and unique products - Affordable prices for a wide range of budgets - Free shipping offers available - 100% satisfaction guarantee Cons: - Limited customization options for gift baskets - Relatively small product descriptions

User Experience

1800baskets.com has a user-friendly website that is easy to navigate. Their various categories of products are clearly laid out, making it simple to find the perfect gift basket for any occasion. Additionally, their product pages are typically concise but informative, providing an attractive display of each item's key features and ingredients.

Pricing and Value for Money

Prices for the gift baskets on 1800baskets.com can range from around $30 to $500 or more, depending on the size and contents of the basket. Overall, their prices are competitive and reasonable, making them an excellent option for shoppers looking for high-quality gifts at affordable prices.

Alternatives

Other gift basket retailers that offer comparable products and services to 1800baskets.com include Harry & David, The Fruit Company, and Gourmet Gift Baskets.

Customer Service

1800baskets.com is committed to providing excellent customer service. They offer a 100% satisfaction guarantee on all of their products, and their customer service team is readily available to assist with any questions or concerns.

Product Quality and Selection

1800baskets.com offers a wide selection of gift baskets that are filled with high-quality and unique products. Their baskets are filled with popular gourmet items such as chocolates, fruits, nuts, wines, and more. Additionally, their gift baskets are designed for every occasion, making it easy to find the perfect gift for family, friends, and colleagues.

Website Usability

The website of 1800baskets.com is easy to navigate, with products organized by categories that make your gift shopping experience easy and enjoyable. The menu bar is accessible, and you can easily find what you're looking for without confusion.

Returns and Exchanges

1800baskets.com offers a satisfaction guarantee on every purchase. You can return any item within 30 days of purchase for a refund or exchange. However, items must be unused, unopened, and in their original packaging.

Promotions and Discounts

1800baskets.com offers many promotions and discounts throughout the year, including free shipping offers, holiday sales, and coupon codes. Additionally, you can sign up for their email newsletter to receive exclusive promotional offers and alerts.

Reputation

1800baskets.com has been in business for over 40 years and has established a reputation for providing high-quality gift baskets and great customer service. They have received positive feedback from many customers who appreciate their extensive selection of products, as well as their affordable prices and special offers.

Payment Options

1800baskets.com offers various payment options, including all major credit cards, PayPal, and Apple Pay.

Loyalty Programs

1800baskets.com does not currently offer any loyalty programs or rewards programs.

Customer Reviews

Customers rated 1800baskets.com 4.4/5 on Trustpilot, with the majority of reviews praising the quality of their products and their exceptional customer service.

Community Involvement

1800baskets.com is not currently known for any active community involvement or charitable efforts.

Shipping and Costs

1800baskets.com offers various shipping options, including same-day delivery and free shipping on some products. Shipping costs can vary depending on the size and weight of your order, as well as your location. For more detailed shipping information and costs, visit their website.

Conclusion

Overall, 1800baskets.com offers a wide selection of high-quality gift baskets at affordable prices. Their user-friendly website, excellent customer service, and satisfaction guarantee make them a strong choice for any gift-giving occasion.

1800baskets Recent User Reviews

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Reviewer Name: Howard Ulrich

Review Submission Date: 2022-12-18

Review Title: Avoid at all costs
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Review Description: They obviously don't care about their customers. For all the one star reviews they receive they've made no changes on their products, customer service and egregious business practices. Why they haven't been shut down or gone bankrupt is beyond me. Avoid at all costs.

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Reviewer Name: Christ Buxton

Review Submission Date: 2022-09-23

Review Title: Horrible
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Review Description: Sent wrong basket, wrong items, and wrong card, the card they sent was a personalized card for a death in the family, freaked gf outWould never use again, waste of good money

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Reviewer Name: Bill Woods

Review Submission Date: 2022-07-12

Review Title: Inedible & hung up
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Review Description: Inedible & hung upThe fruit basket arrived on time but the fruit never ripened. When the recipient called the enclosed customer service number, they hung up on him. Conclusion: if you're willing to disappoint friends or family, go ahead order from 1800Baskets.com. If not, then find something else to send people you care about.

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Reviewer Name: Leslie Perdue

Review Submission Date: 2020-11-19

Review Title: Site showed 4.99 shipping charged me…
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Review Description: Site showed 4.99 shipping charged me 19.95 shipping!

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