1800emart Reviews

Voted Poor (3/5)

2 Votes

6 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
M Majorbucks
920 days ago

My Home Security Woes: An Honest Review of the Evergrow System

As a concerned homeowner, I wanted to invest in a reliable security system for my family and property. Eager to find a cost-effective solution, I stumbled upon the Evergrow security system from 1800emart.com. Excitedly, I made the purchase and eagerly set it up. At first, everything seemed to be working seamlessly as I received timely alerts and felt assured about the safety of my home. However, my initial enthusiasm soon turned into disappointment as the system abruptly stopped functioning. Troubleshooting the issue, I sought assistance from my internet service provider, only to find no underlying problems with my network setup. Undeterred, I diligently reinstalled the system multiple times, hoping to uncover any overlooked errors, to no avail. Feeling frustrated and helpless, I reached out to the customer support team, hoping for a resolution. Sadly, my interactions with them left me disheartened. Despite providing detailed descriptions of my issues and complying with their requests for screenshots of the settings, I was met with a lack of meaningful assistance. The dismissive attitude towards the DIY nature of the system and the vague instructions proved to be exceedingly unhelpful, leaving me feeling stranded with a malfunctioning security setup. In conclusion, my experience with the Evergrow security system has been far from satisfactory. The promising start quickly unravelled into a disheartening ordeal, accentuated by the lack of substantial support. If you're in the market for a reliable home security solution, I would advise looking elsewhere. Whether it be exploring other reputable systems available online or visiting trusted retailers like Home Depot, Lowes, or Best Buy, ensuring better service and potential recourse in the event of any hiccups is paramount. My earnest hope is that others can learn from my experience and make informed decisions when it comes to safeguarding their homes and loved ones.
M Majorbucks
920 days ago

Avoid the Evergrow security system…

My review for 1800emart.com I pruchased an Evergrow security system about six months ago. I was able to get alerts for a short time them it stopped working. I had my local Spectrum tecs check for some problem with my router but they found nothing. I reinstalled the system several times hopes of finding something checked incorrectly with no success. I contacted customer support several times by email at which point they requested screenshots of the approipriate settings with no results. According to CS this is a DYI (do it yourself) system and therefore the written instructions do not have to go into any great detail. Conclusion: Do not buy an Evergrow security system. Check out some of the systems seen online or look at your local Home Depot, Lowes or Best Buy. You will get better service if you have a problem or need a refund.
M Majorbucks
920 days ago

Avoid the Evergrow security system…

My review for 1800emart.com I pruchased an Evergrow security system about six months ago. I was able to get alerts for a short time them it stopped working. I had my local Spectrum tecs check for some problem with my router but they found nothing. I reinstalled the system several times hopes of finding something checked incorrectly with no success. I contacted customer support several times by email at which point they requested screenshots of the approipriate settings with no results. According to CS this is a DYI (do it yourself) system and therefore the written instructions do not have to go into any great detail. Conclusion: Do not buy an Evergrow security system. Check out some of the systems seen online or look at your local Home Depot, Lowes or Best Buy. You will get better service if you have a problem or need a refund.
C CB
5396 days ago

Turning a Negative into a Positive: My Experience with 1800emart.com

When I first encountered a problem with a product from 1800emart.com, I felt frustrated and disappointed. The battery I purchased turned out to be faulty, and to add insult to injury, I was asked to cover the return shipping costs. It was a far cry from the satisfaction guarantee I had expected. However, I must commend their customer service team. Upon reaching out to voice my concerns, they not only apologized for the inconvenience but also offered a full refund, including the return shipping charges. The way they handled the situation with empathy and accountability truly impressed me. Despite the initial setback, I appreciate the effort 1800emart.com made to make things right. I believe that every company can encounter hiccups, but it's how they respond to them that truly matters. I'm grateful for the positive resolution and would consider shopping at 1800emart.com again in the future.
C CB
5396 days ago

Exceptional Service and Quality Products

I cannot express enough how grateful I am for the exceptional customer service and top-notch products from 1800emart.com. When I initially encountered a minor issue with a battery, the team went above and beyond to rectify the situation. Not only were they prompt in addressing my concerns, but they also covered the return shipping cost without hesitation. This level of commitment to customer satisfaction truly sets them apart. I am thoroughly impressed with their integrity and will undoubtedly be a loyal customer for years to come. Thank you, 1800emart.com, for your outstanding service!
C CB
5396 days ago

Unwavering Support and Quality Service!

Let me share my exceptional experience with 1800emart.com that stands in stark contrast to the previous review. I recently purchased a laptop battery from them, and unfortunately, it turned out to be defective. However, upon contacting their customer service, I was met with unwavering support and understanding. Not only did they promptly send a replacement battery without any extra cost, but they even covered the return shipping for the faulty item. What truly sets 1800emart.com apart is their dedication to customer satisfaction. Despite the initial hiccup, their proactive approach and commitment to resolving issues efficiently left me impressed and satisfied. I can confidently say that I will be a returning customer for their exceptional service and quality products. Thank you, 1800emart.com, for your outstanding support!

Introduction

1800emart.com is an online shopping platform that offers a wide range of products, including electronics, appliances, furniture, and more. With its user-friendly website and attractive prices, it aims to provide a convenient and cost-effective shopping experience for its customers. In this editorial review, we will delve into various aspects of 1800emart.com to assess its pros and cons and evaluate its overall value for money.

Pros and Cons

  • Pros:
    • Extensive product selection across multiple categories.
    • Competitive pricing compared to traditional retail stores.
    • User-friendly website interface, making navigation and product searches simple.
    • Multiple payment options, offering convenience and flexibility to customers.
    • Availability of customer reviews provides insights and helps in making informed purchasing decisions.
  • Cons:
    • Limited community involvement and engagement on the website.
    • Shipping costs may vary depending on the location, potentially adding to the overall expense.
    • Returns and exchanges process may not be as streamlined as desired.
    • Some customers report occasional delays in order processing and delivery.

User Experience

1800emart.com offers a seamless user experience with its intuitive website design and easy-to-navigate interface. The search functionality allows users to quickly find desired products. The website layout ensures that users can easily explore different product categories and access detailed product information. Overall, the user experience is highly satisfactory and caters to both tech-savvy shoppers and those less comfortable with online shopping.

Pricing and Value for Money

1800emart.com provides competitive pricing, often lower than what is found in traditional brick-and-mortar stores. The platform offers deals and discounts on a regular basis. While it's important to consider any associated shipping costs, the overall value for money is generally impressive, especially when compared to the convenience and time saved by ordering products online.

Customer Service

The customer service provided by 1800emart.com is satisfactory, with multiple communication channels available. Customers can reach out via phone, email, or live chat for assistance with their queries or concerns. However, some customers have reported occasional delays in response times. Despite this, the customer service team strives to resolve issues promptly and offers appropriate solutions.

Product Quality and Selection

1800emart.com prides itself on offering products of high quality. The platform partners with reputable brands to ensure customer satisfaction. The selection of products is extensive and covers a wide range of categories, catering to various customer preferences and needs. Whether you're looking for electronics, appliances, furniture, or other items, 1800emart.com provides a diverse array of options.

Website Usability

The website usability of 1800emart.com is excellent, with a clear and organized layout. The user-friendly interface allows customers to easily navigate through different sections, filter search results, and refine product listings. The website's aesthetic appeal and fast loading times contribute to a seamless browsing experience.

Returns and Exchanges

The returns and exchanges policy of 1800emart.com could be more streamlined. Some customers have reported difficulties in initiating returns or exchanges, with a few instances of follow-up required to resolve such issues. However, the customer service team generally assists customers in arranging returns and exchanges, ensuring eventual resolution.

Promotions and Discounts

1800emart.com frequently offers promotions and discounts on various products. These limited-time offers enable customers to obtain products at even more affordable prices. By keeping an eye on the website's "Deals" section or subscribing to their newsletter, customers can take advantage of these promotions and enjoy significant savings.

Reputation

1800emart.com has gained a positive reputation among customers for its reliable service and product quality. While occasional delays in order processing and delivery have been reported, the majority of customers have expressed satisfaction with their overall experiences. Transparency, responsiveness, and a commitment to resolving any concerns showcases the platform's dedication to maintaining a reputable image.

Payment Options

1800emart.com offers multiple payment options to ensure convenience for customers. Accepted methods include credit cards, debit cards, PayPal, and other popular digital payment platforms. This versatility allows shoppers to choose the payment option they feel most comfortable with, enhancing the overall purchasing experience.

Loyalty Programs

Currently, 1800emart.com does not have a specific loyalty program in place. However, the platform occasionally offers exclusive discounts or rewards to its loyal customers. Engaging with the website and subscribing to their newsletter can help customers stay informed about any upcoming loyalty programs or benefits.

Customer Reviews

Customer reviews play a vital role in helping potential buyers make informed decisions. 1800emart.com incorporates customer reviews, which can be found on individual product pages. These reviews provide insights into product quality, performance, and overall customer satisfaction. Access to genuine feedback helps customers assess the suitability of products before making a purchase.

Community Involvement

While 1800emart.com may improve its community involvement, it currently lacks engaging features such as forums or dedicated community spaces. Encouraging customers to share experiences, exchange suggestions, and participate in discussions could enhance the sense of community and foster greater customer engagement on the platform.

Shipping and Costs

1800emart.com offers shipping services for products ordered through the website. The shipping costs may vary depending on the size, weight, and destination of the items. It's important for customers to review the shipping details and associated costs during the checkout process. Occasionally, promotional offers may include free or discounted shipping, allowing customers to save on these expenses. In conclusion, 1800emart.com provides a wide range of products, competitive pricing, and a user-friendly website, offering a convenient and satisfying online shopping experience. While there are minor areas requiring improvement, such as enhancing the returns and exchanges process and community involvement, the platform demonstrates reliability, trustworthiness, and a commitment to customer satisfaction, making 1800emart.com a recommended choice for online shoppers.