Reviewer Name: Tim Fitzpatrick
Review Submission Date: 2022-08-17
Review Title: 1800 flowers is a joke
Review Description: 1800 flowers is a joke ! Do not waste your time dealing with this company. Find a local shop and got thru them. Second time ive used 1800flowers and second time delivery was late ...not by hours but by days.
Reviewer Name: Mike
Review Submission Date: 2022-08-15
Review Title: Never again will I use this company
Review Description: Never again will I use this company or recommend it to anyone. Completely wrong order was sent to my wife with only five flowers (wrong flowers) for $70. I called and was told another delivery would be sent. Again, wrong flowers and nothing like I ordered. I understand and it says on their website that some flowers may be switched by their florists depending on availability but when they fail to do even that lead me to demand a full refund which I am still waiting to receive. I had spoken to a supervisor who hung up on me.
Reviewer Name: Emily Jenkins
Review Submission Date: 2022-08-11
Review Title: COMPLETE SCAM
Review Description: COMPLETE SCAM. Worst thing is they are BARELY refunding me. I paid $85 for the completely wrong cheap arrangement they put together. Only gave hydrangeas and leaves which was not even supposed to be in the arrangement. It was supposed to have:white roses, carnations,and Peruvian lilies (alstroemeria); blue delphinium;baby's breath; seeded eucalyptus, and assortedgreeneryHere are the pictures of what I ordered vs what she received. I could have picked this out of my backyard. Never ordering AGAIN.
Reviewer Name: Cindy Beets
Review Submission Date: 2022-08-10
Review Title: Replacement bouquet
Review Description: I would NEVER recommend this company to anyone or use this company EVER AGAIN!They apparently did not have the bouquet I ordered so they replaced it with another bouquet that was NOT AT ALL like the original. The flowers looked old and we're droopy and not nearly as many flowers as in the picture of the replacement flower bouquet! I am TRULY DISAPPOINTED in the company and the flowers delivered for what was to be such a special occasion!
Reviewer Name: Joseph Stinedurf
Review Submission Date: 2022-08-08
Review Title: I can't even place an order on their…
Review Description: I can't even place an order on their website. It is too slow. Do I need something faster than a 1Gbps connection to use their website and have it respond faster than a 2 minute load time? It would be faster for me to grow my own flowers, wait a month, and walk them the 3 miles to where they need to go. I honestly don't know how they can stay business when potential customers can't even place orders.
Reviewer Name: Liana Longe
Review Submission Date: 2022-08-06
Review Title: Non-Savings Scheme
Review Description: CUSTOMERS BEWARE!!! This company slips in a ridiculous “renewal” charge of $31.79 for some cost non-saving scheme called Celebrations Passport. I was so angry I couldn’t see straight. I order flowers once a year so it’s definitely not worth it. I was told they are refunding my money in approximately 7 business days. We shall see.UPDATE: The company did credit the $31.79 to my account. Due to their quick response to my concern, I’ve changed my rating from 1 to 4 stars.
Reviewer Name: Patri Giménez-Eguíbar
Review Submission Date: 2022-08-05
Review Title: This is the worst experience I ever had…
Review Description: This is the worst experience I ever had with a flower company. The info in the web page is not real. Such a deceitful company. Avoid this company at all cost!
Reviewer Name: Debbie Avila
Review Submission Date: 2022-08-02
Review Title: This company is just horrible
Review Description: This company is just horrible. Customer service does not exist. Ordered an expensive deliver for my daughters 30th birthday and she received a pathetic, embarrassingly wilted mess. After asking for a refund, I was talked into another delivery with a guarantee it would be perfect. Second delivery never arrived and after many calls I spoke with a nasty supervisor who would only offer me a 50% refund because my daughter got a delivery !!! Do not use them they are a horrible company and do not care about their customers.
Reviewer Name: Amy B
Review Submission Date: 2022-08-02
Review Title: Won’t Order From 1-800-FLOWERS Again
Review Description: For a $100 order, the delivered product was in a hideous vase TOTALLY DIFFERENT than the picture on the 1-800-FLOWERS website. Instead of a short wide cylindrical vase with stems, it was a basic ugly vase with leaves shoved in it.
Reviewer Name: chuck johnson
Review Submission Date: 2022-07-31
Review Title: This company took my money failed to…
Review Description: This company took my money failed to deliver the product, and then misled me about the delivery being completed when in fact it was not delivered. Be very careful when dealing with this company it was my experience they were not truthful in updates, delivery, and content.