1800getlens User Reviews

Introduction

1800getlens.com is a reputable and reliable online store that offers an extensive range of contact lenses for improving vision. The website is designed to cater to the lens requirements of customers, with a user-friendly interface and straightforward ordering process. The site offers a broad range of lens types, including daily disposable, extended wear, and multifocal lenses, at competitive prices.

Pros and Cons

Pros: - Wide range of contact lenses available - Competitive pricing of products - Simple ordering process - User-friendly website interface - Convenient return policy Cons: - Shipping charges are higher compared to other stores - Not all contact lenses are available for immediate shipment - Limited selection of eyewear products

User Experience

The website offers a smooth and hassle-free purchasing experience.Without any unnecessary clutter, the interface is simple and easy to navigate. Customers can search for their preferred lens brands, filter their searches by the parameters, and compare different products. The checkout process is also smooth, with clear instructions provided at each step.

Pricing and Value for Money

1800getlens.com offers competitive pricing on contact lenses, and customers can easily compare prices and brands to find the best value for money. The site offers various discounts and promotional codes to help customers save more on their purchases.

Alternatives

There are other online stores that offer contact lenses and eyewear products, including DiscountContactLenses.com and Lens.com.

Customer Service

1800getlens.com offers high-standard customer service, as evidenced by the company's rating on customer review platforms. The site features a detailed FAQ section, and customers can contact the support team via phone, email, or live chat.

Product Quality and Selection

The online store features a broad selection of contact lenses from top brands, including Acuvue, Bausch + Lomb, and CooperVision. The site also offers eyewear accessories such as contact lens cases and cleaning solutions, ensuring that customers can find everything they need in one place. The quality of products is up to the mark, with all available products meeting quality standards.

Website Usability

The website interface is designed for optimal user experience. The site is easy to navigate, and customers can find all the relevant information about the products, policies, and order tracking in one place. The site is also compatible with both desktop and mobile users.

Returns and Exchanges

The return and exchange policy of 1800getlens.com is customer-friendly. In the case of a defective product, customers can return it without any hassle for a full refund. If customers change their minds, they can return unopened products with a restocking fee. For exchanges, customers can contact support, who will guide them through the process.

Promotions and Discounts

1800getlens.com offers several promotional codes and discounts to help customers save money on their purchases. The site has a dedicated section for promotions and discounts, where customers can find the latest deals.

Reputation

1800getlens.com has a solid reputation in the online retail industry, with positive reviews and high ratings on platforms such as Shopper Approved and Trustpilot.

Payment Options

The website accepts various payment methods, including credit and debit cards such as Visa, Mastercard, and Discover.

Loyalty Programs

1800getlens.com offers a loyalty program called "Auto-Refill," where customers can get a discount on their purchases by signing up for regular deliveries of contact lenses.

Customer Reviews

Customer reviews of 1800getlens.com are overwhelmingly positive, with customers praising the site for its competitive pricing, extensive product range, and user-friendly interface.

Community Involvement

1800getlens.com takes an active interest in community initiatives and regularly donates to organizations such as the American Diabetes Association.

Shipping and Costs

1800getlens.com offers various shipping methods, including standard, expedited, and priority shipping. The delivery costs depend on the shipping method and the order's weight. However, the shipping charges are higher compared to other stores.