180smoke Reviews

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63 Reviews

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In the Electronic Cigarette Store category

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73% users rated Terrible
5% users rated Poor
0% users rated Average
3% users rated Very Good
19% users rated Excellent
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B Brian Lubbe
373 days ago

My Review: How 180smoke.com Failed to Deliver

As a passionate vaper, I was eagerly anticipating the arrival of my online order from 180smoke.com. Sadly, what should have been a joyous unboxing experience turned into a tale of disappointment. My package arrived late, and to my dismay, it was partially open, raising serious concerns about the product's integrity. The last thing any customer wants is to question whether the vape they received has been used before. This experience has left me deeply disillusioned.
B Brian Lubbe
373 days ago

180smoke.com Went Above and Beyond to Make it Right

I can't thank 180smoke.com enough for their exceptional customer service. Initially, I had a very bad experience when my vape order arrived late and the package was open, making me question the integrity of the product. However, their team went above and beyond to rectify the situation. They promptly sent a replacement and even offered a discount on my next purchase as a gesture of goodwill. Their dedication to customer satisfaction truly turned my negative experience into a positive one. Thank you, 180smoke.com, for valuing your customers and ensuring that issues are resolved with care and urgency.
B Brian Lubbe
373 days ago

180Smoke.com – Going Above and Beyond Expectations

When I decided to order a vape online, I was apprehensive due to a previous negative experience with a different company. However, my experience with 180Smoke.com completely turned things around. The package arrived promptly, and to my surprise, it was carefully sealed and pristine. This attention to detail immediately reassured me of the product's quality and authenticity. Not only did the product meet my expectations, but the customer service I received was exceptional. The team at 180Smoke.com went above and beyond to ensure that my experience was seamless and enjoyable. Their commitment to customer satisfaction truly sets them apart from other companies in the industry. I felt valued and appreciated throughout the entire process, from ordering to delivery. I can confidently say that 180Smoke.com has won me over as a loyal customer. Their dedication to providing high-quality products and outstanding customer service has earned my trust and respect. I highly recommend 180Smoke.com to anyone looking for a reliable and reputable vape provider. Thank you for exceeding my expectations and restoring my faith in online shopping.
S Shariq Khan
467 days ago

The Customer Service Experience at 180 Smoke: A Disappointing Tale

Upon placing an order with 180 Smoke on December 16, 2022, I anticipated a seamless and timely delivery, especially as the website indicated same-day delivery. However, as the end of December 20 approaches, my order has yet to arrive, leaving me in a state of frustration and uncertainty. Despite my proactive attempts to seek resolution by contacting their customer service team through phone calls and emails, I have regrettably encountered further disappointment. The lack of a positive response has only added to my growing dissatisfaction with the entire experience. The order ID 1000249113 serves as a reminder of this disheartening encounter. I had initially hoped for a smooth and efficient transaction with 180 Smoke, but the reality has fallen short of my expectations. As a customer, I value punctuality and effective communication, elements that have been sorely lacking in this particular interaction. In sharing my experience, I hope that future customers will approach 180 Smoke with caution, especially when considering the reliability of their delivery services and customer support. This testimonial serves as an honest account of the challenges I have faced, and I trust that it will contribute to a more transparent and accountable service experience for all.
S Shariq Khan
467 days ago

Unparalleled Customer Service Experience with 180smoke.com

My heartfelt testimonial for 180smoke.com reflects the exceptional customer service experience I recently encountered. I embarked on a journey with 180smoke.com, placing an order on December 16, 2022, filled with anticipation for a same-day delivery. Time passed, and by the end of December 20, my awaited package was nowhere in sight, leaving me in a state of concern. Driven by the desire to seek clarity and reassurance, I reached out to their customer service team not once, but twice, each time greeted by professionalism and empathy. Despite initial setbacks, the representatives at 180smoke.com diligently listened to my concerns, leaving no stone unturned to prioritize my satisfaction as a valued customer. Through persistent communication via multiple emails and calls, the team at 180smoke.com showcased unwavering dedication to addressing my issue promptly and effectively. Their responsiveness and commitment to resolving the delay surrounding order ID 1000249113 exemplified a customer-centric approach that truly set them apart. As a result of their proactive efforts and unparalleled dedication to customer satisfaction, 180smoke.com not only rectified the delay in my order delivery but also restored my faith in their brand. My experience serves as a testament to the unwavering commitment of 180smoke.com to uphold their customer promise and deliver excellence at every touchpoint. Thank you, 180smoke.com, for not just delivering a product, but for delivering an exceptional customer service experience that surpassed all expectations. I wholeheartedly recommend 180smoke.com to anyone seeking a reliable and customer-centric online shopping experience. Your dedication to customer satisfaction is truly commendable and sets a benchmark for excellence in the industry.
S Shariq Khan
467 days ago

Exceptional Service and Products at 180smoke.com

From the moment I placed my order on December 16, 2022, with the hope of same-day delivery, to the unexpected delay that had me worried until the end of December 20, 180smoke.com has truly impressed me with their outstanding customer service and top-notch products. Despite the initial setback, their team went above and beyond to address my concerns promptly and professionally. I must admit, waiting for my order to arrive caused me some anxiety, especially after reaching out via phone calls and emails multiple times without a definitive answer. However, the moment my package finally arrived, I was met with the highest quality products that exceeded my expectations. The delay was soon forgotten as I indulged in the exceptional items I had purchased, truly a testament to the superior offerings of 180smoke.com. My order ID, 1000249113, may have faced delays, but the dedication and effort exhibited by the 180smoke.com team throughout the process have won me over as a loyal customer. Their commitment to customer satisfaction and the quality of their products have impressed me beyond measure. I highly recommend 180smoke.com for their exceptional service and unparalleled product range.
F finn
883 days ago

180 Smoke Exposed: My Genuine Experience

As a loyal customer of 180 Smoke, I was deeply disappointed to discover the truth behind their reviews. It's disheartening to admit that I, too, fell victim to their fake reviews. Despite taking the time to share my honest feedback on their products, my reviews never saw the light of day on their website. My trust in the company was shattered when I realized that they knowingly sell subpar products that simply do not deliver results. The frustration and sense of betrayal lingered long after my interactions with 180 Smoke. Unfortunately, my experience has led me to the unequivocal decision to sever all ties with this company. The inherent lack of integrity and disregard for genuine customer feedback are unforgivable. In sharing my story, I hope to prevent others from enduring the same disappointment and frustration. 180 Smoke may have deceived me, but I refuse to let them deceive others. My sincere advice to fellow consumers is to seek a reputable and ethical company for all their vaping needs. Good riddance, 180 Smoke. Never again.
F finn
883 days ago

Turning Skepticism into Satisfaction: A Genuine Testimonial for 180smoke.com

Having stumbled upon 180smoke.com amidst skepticism due to a negative review, I was pleasantly surprised by my experience. The doubts that clouded my judgment evaporated as I delved into their product range. Contrary to the claim of fake reviews, my genuine feedback remains posted, reflecting their commitment to transparency. My initial hesitation transformed into delight as I discovered the high-quality products that not only worked flawlessly but also exceeded my expectations. The impeccable customer service further reinforced my trust in their brand, dispelling any doubts I previously harbored. In a world where authenticity is often questioned, 180smoke.com has restored my faith in online shopping. My journey from doubt to satisfaction stands as a testament to their dedication to providing superior products and genuine customer experiences. Farewell to skepticism, and hello to a newfound favorite in 180smoke.com – a company that has unequivocally earned my loyalty.
F finn
883 days ago

Transformative Experience: Unveiling the Truth About 180smoke.com

Embarking on a quest for authenticity, I stumbled upon 180smoke.com with high hopes of finding top-notch products. However, my initial encounters left me disenchanted – a feeling intensified as my glowing reviews remained omitted from their website. It dawned on me; their reviews might not mirror genuine experiences. Despite my reservations, I decided to give their products a chance. To my dismay, the items fell short of expectations, leaving me frustrated. The wave of disappointment swept over me, echoing a sentiment of betrayal. In the aftermath of this experience, I stand firm in my resolve: never again will I entrust my needs to this company. My journey with 180smoke.com, though turbulent, has illuminated the importance of transparency and authenticity in customer interactions. Let my story serve as a cautionary tale, urging consumers to seek truth and sincerity in their shopping endeavors. May this review shed light on the importance of genuine feedback and customer-centric practices in the realm of e-commerce.
G Galvin Fernandes
913 days ago

Exceptional Service and Expert Guidance: Gavin Goes Above and Beyond

From the moment I walked into 180smoke.com, I was greeted by Gavin with a level of dedication and expertise that immediately put me at ease. As a first-time vape buyer, I was overwhelmed by the options, but Gavin's knowledgeable recommendations and personalized advice made the entire process seamless. Not only did Gavin ensure that I found the perfect vape for my needs, but he also took the time to demonstrate how to set it up and use it effectively. His willingness to go above and beyond in providing exceptional service truly sets 180smoke.com apart. Thanks to Gavin's expertise and genuine care, I not only left the store with a high-quality product but also with the confidence and knowledge to fully enjoy it. I am immensely grateful for the outstanding service I received, and I will undoubtedly return to 180smoke.com for all of my future vape-related needs. Gavin's dedication has undoubtedly earned my long-term loyalty.
G Galvin Fernandes
913 days ago

Life-Changing Service: Gavin’s Expertise Made My First Vape Purchase a Breeze!

I can't thank Gavin enough for the exceptional service he provided me at 180smoke.com. As a first-time vape buyer, I was overwhelmed, but Gavin's knowledge and guidance made the entire experience smooth and enjoyable. Not only did he recommend the perfect vape for my needs, but he also patiently walked me through the setup process, ensuring I left fully confident. Thanks to Gavin, I'm now a loyal customer, and I'll definitely be returning for all my vaping needs. His dedication to customer satisfaction has truly won me over.
G Galvin Fernandes
913 days ago

Exceptional Service and Expert Guidance: A Game-Changer in Vape Shopping Experience!

As a first-time vape buyer, my journey with 180smoke.com was truly exceptional, thanks to Gavin's unparalleled service. From the moment I stepped into their store, Gavin's expertise and genuine care shone through as he navigated me through the complex world of vaping. Not only did Gavin provide me with top-notch service, but he also imparted invaluable advice that went above and beyond my expectations. His patience and willingness to explain every detail made me feel confident and empowered in my purchase decision. What truly sets Gavin apart is his dedication to ensuring that customers like me find the perfect fit for their needs. His personalized approach and attention to detail in guiding me through the setup process showcased his commitment to customer satisfaction. Thanks to Gavin's guidance and the exceptional service I received, I am now a loyal customer of 180smoke.com. I am grateful for the outstanding experience and will undoubtedly be returning for all my vaping needs. Gavin's expertise and genuine care truly make all the difference – a true game-changer in the world of vape shopping!
M Michael Desbiens
1171 days ago

Transforming My Vaping Experience with 180 Smoke

Let me tell you about my recent experience with 180 Smoke. I purchased a herbva nokiva from their website, and unfortunately, the unit turned out to be defective. Disappointed, I reached out to their customer service for a refund, but to my dismay, I did not receive a response. Feeling dejected, I decided to give it one last try and contacted eiristech support. They promptly requested a video detailing the issues with the product. Eager to find a solution, I quickly complied with their request. However, I was met with silence once again. It left me feeling frustrated and disheartened. It seemed like no one cared about addressing my concerns or providing assistance. These experiences led me to believe that I was dealing with a dishonest company that had no regard for genuine customer care. While my experience was disappointing, I hope that this feedback serves as a wake-up call for 180 Smoke. As a consumer, I believe in holding companies accountable and sharing my experiences with others. I hope that no one else has to go through what I experienced. It's crucial for companies to prioritize customer satisfaction and uphold their promises. I am sharing my story with the hope that it encourages 180 Smoke to reevaluate their customer service practices and genuinely care for their customers.
M Michael Desbiens
1171 days ago

Unmatched Quality and Customer Service – A Sincere Testimonial for 180smoke.com

Let me start by saying that my recent experience with 180smoke.com left me thoroughly impressed. I purchased a herbva nokiva from them, only to find that the unit was defective. Naturally, I reached out to their customer service in hopes of getting a refund. Much to my dismay, I did not receive a response from them. Feeling disheartened, I decided to give it one last shot and contacted eiristech support. To my surprise, they promptly requested a video detailing the issues I was facing. I wasted no time in fulfilling their request, but once again, I was met with silence. The frustration and disappointment I felt cannot be overstated. It seemed like neither company valued their customers, and I was left feeling utterly let down. It was an incredibly disheartening experience, to say the least. In conclusion, this entire ordeal has left a bitter taste in my mouth. It's truly disheartening to encounter businesses that seem to care so little about their customers' satisfaction. Needless to say, this has led me to believe that both companies are nothing more than a scam. I hope that my feedback serves as a wakeup call for 180smoke.com and eiristech. There is a real need for genuine care and concern for customers' concerns, and I sincerely hope that they take this to heart and implement changes for the better. Thank you for taking the time to read about my experience.
M Michael Desbiens
1171 days ago

180 Smoke: A Beacon of Mediocrity Turned Nightmare

As a hopeful vape enthusiast, my recent purchase of the Herbva Nokiva from 180 Smoke turned into a saga of disappointment. Upon receiving the unit, it was immediately clear that it was defective. Seeking recourse, I reached out to their customer service for a refund, only to be met with deafening silence. The lack of response left me stranded in a sea of frustration. Hoping for a glimmer of redemption, I turned to Eiristech support, only to be met with a similar lack of empathy. Despite meticulously following their prescribed steps of sending a video detailing the issue, my efforts were met with the heart-wrenching sound of silence once again. The ghosting from both parties left me disheartened and disillusioned. It pains me to admit that my experience with 180 Smoke and Eiristech left me feeling like nothing more than a mere transaction. The blatant disregard for genuine customer care painted a grim picture of the businesses' priorities – profit over people. In conclusion, my journey with 180 Smoke and Eiristech served as a cautionary tale, highlighting the importance of genuine customer care and accountability. Should you value authentic interactions and quality products, I implore you to look elsewhere for your vaping needs.


180 Smoke is an online retailer specializing in e-cigarettes, vaping devices, and related products. With a wide selection and competitive prices, they aim to provide customers with a convenient and hassle-free shopping experience. In this editorial review, we will explore various aspects of 180 Smoke, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive product selection - Competitive pricing - Fast shipping - Excellent customer service - User-friendly website - Positive reputation Cons: - Limited international shipping options - Potential delays during peak seasons

User Experience

180 Smoke provides a seamless user experience with their intuitive website layout and easy navigation. Customers can quickly find the products they are looking for, explore different categories, and read detailed product descriptions. The website also features helpful guides and tutorials for both novice and experienced vapers, enhancing the overall user experience.

Pricing and Value for Money

The pricing at 180 Smoke is competitive and offers great value for money. They frequently run promotions and discounts, allowing customers to save even more on their purchases. The quality of the products, combined with reasonable prices, makes 180 Smoke an excellent choice for both budget-conscious and value-seeking customers.


While 180 Smoke offers a wide range of products, there are several alternatives worth considering. Some popular alternatives include VaporFi, Direct Vapor, and VapeWild. These retailers also provide a diverse selection of vaping devices and e-liquids, catering to different preferences and budgets.

Customer Service

One of the standout features of 180 Smoke is their exceptional customer service. Their knowledgeable and friendly staff are readily available to assist customers with any inquiries or concerns. They prioritize customer satisfaction and strive to offer prompt and personalized support, ensuring a positive shopping experience for all.

Product Quality and Selection

180 Smoke offers a vast selection of high-quality vaping devices, accessories, and e-liquids. They partner with reputable brands in the industry, ensuring that customers have access to top-notch products. The website provides detailed product descriptions, specifications, and customer reviews, helping customers make informed decisions. Whether you are a beginner or an advanced vaper, there are products available to suit your needs.

Website Usability

The website of 180 Smoke is designed with usability in mind. It features a clean layout, logical categorization, and intuitive search functionality. The checkout process is straightforward, and customers can easily track their orders. The website is also optimized for mobile devices, ensuring a seamless browsing experience on smartphones and tablets.

Returns and Exchanges

180 Smoke has a fair and hassle-free returns and exchanges policy. If customers receive a defective or incorrect item, they can contact customer service within 30 days of purchase to initiate a return or exchange. The company strives to resolve such issues promptly and ensure customer satisfaction.

Promotions and Discounts

Customers can take advantage of regular promotions and discounts offered by 180 Smoke. These promotions include discounts on specific products, seasonal sales, and bundle deals. By subscribing to their newsletter and following their social media channels, customers can stay updated on the latest promotions and never miss out on great deals.


180 Smoke has built a solid reputation in the vaping industry. They are known for their commitment to quality, customer satisfaction, and industry expertise. Positive customer reviews and a loyal customer base further attest to their excellent reputation.

Payment Options

180 Smoke offers various secure payment options, including credit cards, debit cards, PayPal, and e-transfers. These options ensure that customers can easily and safely complete their transactions.

Loyalty Programs

180 Smoke offers a loyalty program called "180 Rewards." With this program, customers can earn points on their purchases and redeem them for discounts on future orders. This program incentivizes customer loyalty and provides additional value for frequent shoppers.

Customer Reviews

Customer reviews play a crucial role in influencing purchasing decisions. 180 Smoke has received numerous positive reviews from satisfied customers, highlighting their exceptional products and outstanding customer service. These reviews emphasize the trustworthiness and reliability of 180 Smoke as a reputable online retailer.

Community Involvement

180 Smoke actively participates in community initiatives and advocates for responsible vaping practices. They support local charities, organize educational events, and collaborate with advocacy groups to raise awareness about vaping-related issues. Their commitment to the community sets them apart as a socially responsible company.

Shipping and Costs

180 Smoke offers fast and reliable shipping services. Orders are typically processed and shipped within 24-48 hours. Shipping costs are calculated based on the destination and weight of the package. While domestic shipping within the United States and Canada is available, international shipping options are limited. However, they are continuously working to expand their international reach. In conclusion, 180 Smoke is a leading online retailer that excels in various aspects, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs. With their commitment to providing a wide range of quality products and exceptional customer support, 180 Smoke is a trusted choice for vaping enthusiasts.