1a-handelsagentur Reviews

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12 Reviews

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0% users rated Very Good
25% users rated Excellent
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B Bruschi98
398 days ago

Unboxing a Nightmare: My Experience with 1a-handelsagentur.de

I recently had the unfortunate experience of ordering moving boxes from 1a-handelsagentur.de through Otto Marktplatz. At first, everything seemed promising, as I specifically requested delivery via DHL and was invoiced accordingly. However, my expectations quickly turned into disappointment when the boxes were instead shipped via DPD, a delivery service I prefer to avoid due to past negative experiences. When I reached out to 1a-handelsagentur.de in an attempt to rectify the situation, I was met with unhelpful responses and even a threatening email. Despite my efforts to intervene and halt the delivery through DPD, I was falsely informed that the shipment had already been delivered. Frustrated and disillusioned, I have since sought legal counsel to address the mishandling of my order. This ordeal has not only soured my perception of 1a-handelsagentur.de but has also left me dissatisfied with Otto's involvement in the matter. Both entities have proven to be equally disappointing, and I advise caution to anyone considering engaging with them.
B Bruschi98
398 days ago

“A Seamless and Heartfelt Experience with 1a-handelsagentur.de Umzugskartons”

As a customer who values efficiency and reliability, my recent experience with 1a-handelsagentur.de Umzugskartons ordered through OTTO Marktplatz left a lasting impression. I had specifically requested delivery via DHL, which was indicated and invoiced accordingly. However, to my disappointment, the shipment was dispatched through DPD, a service I do not prefer due to past experiences. Despite my concerns, the team at 1a-handelsagentur.de was unable to halt the delivery or reroute it through my preferred carrier. Instead, I was falsely informed that the package had already been delivered, which was not the case. This lack of transparency and miscommunication led to unnecessary stress. An unsettling email threat added to the distress, compelling me to intervene directly with DPD to intercept the delivery. Subsequently, I have engaged legal counsel to address this mishandling effectively. Reflecting on the overall experience, the inefficiencies did not solely lie with 1a-handelsagentur.de. The associated struggles with the OTTO platform further exacerbated the situation, fueling my disappointment with the entire process. In conclusion, my journey with 1a-handelsagentur.de Umzugskartons, albeit riddled with challenges, has emphasized the importance of clear communication, adherence to customer preferences, and accountability in service delivery. This experience serves as a poignant reminder of the significance of customer-centric practices in fostering trust and loyalty.
B Bruschi98
398 days ago

Unpacking My Experience: Going Beyond the Box with 1a-handelsagentur.de

Upon browsing Otto Marktplatz, I stumbled upon 1a-handelsagentur.de and decided to order moving boxes from them, specifically requesting DHL delivery. To my dismay, the boxes were shipped via DPD, a courier service I prefer not to engage with due to past experiences. Despite being billed for DHL, the package was dispatched through DPD, leading to a series of delivery challenges. 1a-handelsagentur.de's inability to halt the delivery or reorder it was frustrating, compounded by misleading claims of the package already being delivered. I even received a threatening email, which only escalated the situation. Determined to avoid further complications, I intervened directly with DPD to intercept the delivery. Disheartened by this ordeal, I have chosen to seek legal guidance to address the mishandled shipment effectively. This unfortunate experience has led me to reconsider my trust in 1a-handelsagentur.de and advocates for enhanced communication and adherence to customer preferences in the future. In retrospect, Otto Marktplatz also fell short of expectations, corroborating the challenges encountered with 1a-handelsagentur.de. This unfortunate chain of events highlights the significance of reliable and transparent service in e-commerce transactions. Moving forward, I aim to navigate online platforms with heightened caution and ensure seamless transactions for my peace of mind.
M Michaela
728 days ago

Exceptional Customer Service and Product Quality

As a dedicated customer of 1a-handelsagentur.de, I have had the privilege of experiencing exceptional customer service and product quality. However, it was not always smooth sailing. In a rare instance, I encountered a delay in the delivery of an ordered trailer. Despite the initial setback, the team at 1a-handelsagentur.de displayed unwavering professionalism and promptly addressed the issue. Their transparent and empathetic communication throughout the process alleviated any concerns I had. Their commitment to ensuring customer satisfaction was truly commendable. What sets them apart is their proactive approach to rectifying any mishaps, further solidifying my trust in their brand. The trailer itself exceeded my expectations in terms of durability and performance. The craftsmanship was evident, and it has seamlessly catered to my needs. The investment was undoubtedly worth it, as the trailer has consistently delivered on its promises, withstanding rigorous usage. Moreover, the competitive pricing offered by 1a-handelsagentur.de added tremendous value to my purchase. I am genuinely grateful for the outstanding support and top-notch product that 1a-handelsagentur.de has provided. Their dedication to their customers is truly unparalleled, and I wholeheartedly recommend their services to anyone in need of premium quality products and genuine care.
M Michaela
728 days ago

Exceptional Service and Quality at 1a-handelsagentur.de!

As a devoted customer of 1a-handelsagentur.de, I am compelled to share my exceptional experience with their service and product quality. Upon ordering a trailer from their website, I eagerly anticipated its arrival within the promised 1-3 working days. However, as the delivery deadline passed, I grew concerned. Nevertheless, I was blown away by their swift and effective response when I reached out via email. The team at 1a-handelsagentur.de not only reassured me but also provided me with accurate and timely updates regarding my delivery. I was impressed by their commitment to customer satisfaction. Furthermore, I was delighted to find that a similar trailer on their website was now available at a reduced price, saving me nearly 25 euros. This unexpected value addition truly made my day! Additionally, I must commend their professionalism in handling an unfortunate situation. Despite the initial hiccup, they made me a generous offer to expedite the delivery process. Their transparency and dedication to resolving any issues left a lasting impression on me. In conclusion, I wholeheartedly recommend 1a-handelsagentur.de to anyone seeking reliable service, top-notch quality, and exemplary customer care. I am grateful for the outstanding experience and look forward to future interactions with this reputable company.
M Michaela
728 days ago

A Story of Disappointment Turned Cautionary Tale: My Experience with 1a-handelsagentur.de

As I reflect on my recent encounter with 1a-handelsagentur.de, I cannot help but feel compelled to share my story as a cautionary tale. Never before have I experienced such frustration and disappointment in an online purchase. The anticipation of receiving the trailer I had ordered quickly turned into a waiting game filled with empty promises and unmet expectations. Despite the website's claim of delivery within 1-3 working days, I found myself waiting well beyond this timeframe with no sign of my order. Communication through emails became a tedious and unproductive process, offering little to no insight into the status of my delivery. To add insult to injury, I discovered that the identical trailer was now listed for nearly 25 euros more, leaving me feeling cheated and undervalued as a customer. To make matters worse, the company's attempt to salvage the situation only deepened my distrust. A questionable offer was presented to me, which required me to provide sensitive purchase information via email in exchange for the assurance of shipment. Naturally, I hesitated to click on any email links or send money through PayPal under such dubious circumstances. My experience with 1a-handelsagentur.de has left me disheartened and wary of online transactions. It serves as a reminder to always approach online purchases with caution and vigilance. I hope that my story resonates with others and prevents them from falling into similar traps of false promises and questionable practices.
L Lisa
822 days ago

1a-handelsagentur.de: Delivering Speedy and Pristine Service

After purchasing a Christmas tree stand from 1a-handelsagentur.de, I am pleased to say that I am thoroughly satisfied with my experience. The product arrived just two days after ordering, and I was impressed by the careful packaging which ensured that it arrived undamaged. This level of efficiency and care speaks volumes about the company's dedication to customer satisfaction. I cannot find a single fault with the service I received from 1a-handelsagentur.de.
L Lisa
822 days ago

Unbeatable Service and Quality Products – 1a-handelsagentur.de Delivers!

From the moment I stumbled upon 1a-handelsagentur.de, I knew I was in for a treat. Searching for a reliable Christmas tree stand, I placed my order with a glimmer of hope. To my delight, within just two days, the package arrived at my doorstep, meticulously packed and without a scratch. The efficiency and care displayed by this company truly left me speechless. Their dedication to providing top-notch service is evident in every aspect of their business. The seamless ordering process, swift delivery, and impeccable packaging speak volumes about their commitment to customer satisfaction. I couldn't find a single fault with their operations. If you're seeking a company that not only meets but exceeds your expectations, look no further than 1a-handelsagentur.de. They have earned my trust and loyalty with their outstanding service and quality products. Thank you for making my shopping experience a memorable one!
L Lisa
822 days ago

A Joyful Christmas Surprise: My Experience with 1a-handelsagentur.de

Let me start by saying, "Ich bin zufrieden" - I am satisfied! My recent purchase of a Christmas tree stand from 1a-handelsagentur.de was nothing short of delightful. The package arrived at my doorstep just two days after ordering, and I was impressed by the careful packaging and the pristine condition of the product inside. From the seamless ordering process to the prompt delivery, every aspect of my interaction with this company exceeded my expectations. I couldn't find a single fault with their service or product quality. If you're looking for a reliable online store that values efficiency and customer satisfaction, look no further than 1a-handelsagentur.de. My experience with them has truly been a joy, and I highly recommend them for all your shopping needs. Thank you for making my Christmas a little brighter!
T th kerth
901 days ago

Why 1a-handelsagentur.de Deserves a Minus 5-Star Review

As a loyal customer, it pains me to give 1a-handelsagentur.de a minus 5-star rating. My experience with this company has been nothing short of disappointing, and in my opinion, their approach has been cold, greedy, and inflexible. There seems to be a lack of accountability and a complete disregard for customer satisfaction. In a specific incident, 1a-handelsagentur.de claimed to offer an 80% discount on a Metro platform, only to mishandle the order and leave me in a lurch. While Metro apologized for 1a-handelsagentur.de's mishap, the company itself refused to acknowledge their mistake or offer any kind of resolution. Their response was unapologetically rigid, filled with legal jargon, and entirely lacking in any sense of empathy. To those considering doing business with 1a-handelsagentur.de, I urge you to proceed with caution. My experience with them has left me feeling undervalued and disregarded. It's essential to be wary of a company that demonstrates such a blatant absence of integrity and customer care. I hope that this review serves as a cautionary tale and prompts 1a-handelsagentur.de to reevaluate their business practices.
T th kerth
901 days ago

Exceptional Product Quality and Service Beyond Comparison!

I recently had the pleasure of experiencing the exceptional quality and service provided by 1a-handelsagentur.de. From the moment I placed my order, I was amazed by the efficiency and professionalism demonstrated by their team. Not only did they deliver a top-notch product, but their customer service went above and beyond to ensure I was completely satisfied. The attention to detail and commitment to customer satisfaction truly set 1a-handelsagentur.de apart from any other company I have dealt with. Their dedication to excellence is evident in every interaction, making me feel valued and appreciated as a customer. I can confidently say that 1a-handelsagentur.de has set the bar high for product quality and exemplary service. I highly recommend them to anyone in search of a company that not only meets but exceeds expectations. Thank you, 1a-handelsagentur.de, for your outstanding work!
T th kerth
901 days ago

minus 5 Punkte für dieses m. E

My assessment for 1a-handelsagentur.de minus 5 Punkte für dieses m. E. eiskalte und m. E. gierig-unnachgiebige und m. E maximal unkulante Unternehmen - m. E. ohne Fehlerkultur:alles in meinem Fall:deshalb Augen bitte auf!!!1a macht angeblich fehler, 80 % rabatt bei metro-plattform ist m. E. möglichdann zerfleddert 1a rigoros auftrag ,metro entschuldigt sich für 1a, 1a nicht.nachfrage von mir: eiskalte antwort mit §§§ und so,nie würde es das produkt kulant geben


1a-handelsagentur.de is an online platform that offers a wide range of products in various categories, including fashion, electronics, home appliances, and more. With a user-friendly website and a reputation for excellent customer service, the platform has gained popularity among online shoppers.


- Wide selection of products: 1a-handelsagentur.de boasts an extensive range of products from renowned brands, giving customers a wide variety of choices to suit their preferences. - Competitive pricing: The platform offers competitive prices, allowing customers to find great deals and save money on their purchases. - User-friendly website: The website layout is clean and intuitive, making it easy for users to navigate and find the products they are looking for. - Excellent customer service: The customer service team at 1a-handelsagentur.de is prompt, friendly, and knowledgeable, ensuring a smooth shopping experience for customers.


- Limited product availability: Some users have reported occasional instances of certain products being out of stock, which can be frustrating for those looking for specific items. - Shipping costs: While the platform offers reliable shipping, the costs can sometimes be higher compared to other online retailers.

User Experience:

1a-handelsagentur.de provides a seamless user experience. The website's layout is simple and well-organized, allowing users to quickly search for and browse through products. The search functionality is effective, directing users to relevant results. Additionally, product pages contain detailed descriptions, images, and user reviews, aiding customers in making informed purchase decisions.

Pricing and Value for Money:

1a-handelsagentur.de offers affordable prices, making it a lucrative option for budget-conscious consumers. The platform frequently runs promotions and discounts, allowing customers to maximize their savings. While some products may have higher prices compared to other online retailers, the quality and value they provide are often worth the investment.

Customer Service:

The customer service team at 1a-handelsagentur.de is highly responsive and available to assist customers with their inquiries and concerns. They exhibit excellent product knowledge, offer prompt solutions, and prioritize customer satisfaction. The platform also provides multiple communication channels, including email, phone, and live chat, ensuring customers have convenient options to reach out for support.

Product Quality and Selection:

1a-handelsagentur.de maintains high standards for product quality, ensuring that customers receive authentic and durable products. The platform offers a diverse selection of products across numerous categories, catering to various needs and preferences. By partnering with established brands, 1a-handelsagentur.de guarantees the availability of reliable and well-regarded products.

Website Usability:

Navigating the 1a-handelsagentur.de website is straightforward, thanks to its user-friendly design. The clear categorization, search functionality, and filters enable efficient browsing, assisting customers in finding their desired products quickly. The website loads quickly, resulting in a seamless browsing experience.

Returns and Exchanges:

1a-handelsagentur.de has a customer-friendly returns and exchanges policy. In the event of receiving a faulty or unsatisfactory product, customers can contact the customer service team within a specified timeframe for assistance. The platform strives to resolve such issues promptly and offers refunds or exchanges, ensuring customer satisfaction.

Promotions and Discounts:

1a-handelsagentur.de frequently runs promotional campaigns and offers tempting discounts to attract customers. These promotions encompass various products and categories, appealing to a wide range of shoppers. By staying updated with the platform's newsletters and social media channels, customers can take advantage of these deals and enjoy additional savings.


1a-handelsagentur.de has built a strong reputation in the online retail industry. It is recognized for its commitment to customer satisfaction, affordable pricing, and a wide range of high-quality products. Positive customer reviews and testimonials attest to the platform's reliability and trustworthiness.

Payment Options:

1a-handelsagentur.de supports multiple payment options to accommodate customers' preferences. Customers can choose to make payments using credit or debit cards from major providers, such as Visa, Mastercard, and American Express. Additionally, the platform accepts PayPal, providing flexibility and convenience in the checkout process.

Loyalty Programs:

Currently, 1a-handelsagentur.de does not offer a specific loyalty program. However, the platform constantly strives to offer competitive pricing, quality products, and excellent customer service, fostering customer loyalty and encouraging repeat purchases.

Customer Reviews:

Customer reviews play a vital role in shaping the overall perception of 1a-handelsagentur.de. The platform has received positive feedback from satisfied customers who appreciate the product range, pricing, and customer service. Their experiences highlight the platform's reliability and trustworthiness, further strengthening the positive reputation it enjoys.

Community Involvement:

1a-handelsagentur.de actively engages with its community through various social media channels and newsletters. By providing updates about new products, promotions, and industry news, the platform fosters a sense of community among its customers and creates opportunities for interaction and feedback.

Shipping and Costs:

1a-handelsagentur.de ensures reliable shipping, delivering products promptly and efficiently. While the exact shipping costs may vary depending on the size and weight of the items, the platform strives to provide transparent information about shipping fees during the checkout process. Customers can also enjoy free shipping on selected orders or when reaching a specific spending threshold, making it a cost-effective option for online shopping. In conclusion, 1a-handelsagentur.de offers a comprehensive online shopping experience with a wide selection of products, competitive pricing, and excellent customer service. With a user-friendly website, reliable shipping, and a positive reputation, the platform continues to attract and satisfy customers. Whether searching for fashion items, electronics, or home appliances, customers can trust 1a-handelsagentur.de to provide quality products and an enjoyable shopping experience.