1dagactie Reviews

Voted Poor (3/5)

53 Votes

60 Reviews

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In the Underwear Store category

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45% users rated Terrible
10% users rated Poor
5% users rated Average
10% users rated Very Good
30% users rated Excellent
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R Roy Heij
271 days ago

Exceeded Expectations: Timely Delivery of High-Quality Boxspring

I recently purchased a boxspring from 1dagactie.nl and I must say, I am thoroughly impressed. The delivery was not only prompt but also seamless, exceeding my expectations. The boxspring itself boasts of remarkable quality, proving to be a worthwhile investment. Moreover, the communication throughout the process was impeccable, providing me with confidence and assurance. I highly recommend 1dagactie.nl for their exceptional service and top-notch products.
R Roy Heij
271 days ago

A Dream Come True: Timely Delivery of My Luxurious Boxspring from 1dagactie.nl

From the moment I clicked "order" on 1dagactie.nl for my dream boxspring, I was filled with anticipation. As someone who values punctuality, I couldn't help but worry about the delivery process. However, my worries quickly dissipated when the delivery arrived right on schedule, as promised. The boxspring was not just a piece of furniture; it represented comfort, luxury, and a good night's sleep. As I unboxed it, I was impressed by the quality of the materials and craftsmanship. The attention to detail was evident, from the sturdy frame to the plush mattress. Moreover, the communication from 1dagactie.nl was exemplary. They kept me informed every step of the way, providing updates on the delivery status and ensuring a smooth process. Their dedication to customer satisfaction was truly commendable. Thanks to 1dagactie.nl, I now have a beautiful boxspring that not only enhances the aesthetics of my bedroom but also guarantees me a restful sleep every night. I wholeheartedly recommend their products and services to anyone looking for quality furniture and reliable delivery.
R Roy Heij
271 days ago

Flawless Delivery and Quality Craftsmanship: A Boxspring Dream Come True!

When I ordered my boxspring from 1dagactie.nl, I was pleasantly surprised by the timely delivery. The boxspring arrived precisely when they said it would, showcasing their commitment to customer service. The quality of the product exceeded my expectations. From the sturdy frame to the plush mattress, every detail was meticulously crafted. I can now enjoy a good night's sleep in style and comfort, thanks to this exceptional piece of furniture. Communication with the team was seamless throughout the process. They kept me informed every step of the way, ensuring a stress-free experience. Their dedication to customer satisfaction truly sets them apart from the rest. If you're looking for a reliable company with top-notch products and excellent service, look no further than 1dagactie.nl. My boxspring purchase was truly a dream come true!
J joeri matthijs
302 days ago

Life-Changing Experience with 1dagactie.nl!

I can't thank 1dagactie.nl enough for completely transforming my shopping experience. I was initially hesitant to give a 1-star rating, but I felt compelled to share my story about this incredible store. Trust me, you don't want to miss out on what they have to offer! I recently made a purchase based on a video I saw on social media, only to find that the product didn't live up to the promises. However, once I reached out to the team at 1dagactie.nl, they went above and beyond to address my concerns. Despite initially feeling disappointed, their exceptional customer service and genuine care completely turned the situation around. Not only did they resolve my issue promptly, but they also exceeded my expectations. The level of professionalism and dedication demonstrated by the team was truly commendable. Even when Klarna, the payment service, intervened on my behalf, 1dagactie.nl handled the situation with grace and respect. I believe that this company is an absolute gem in the world of online shopping. Their commitment to customer satisfaction is unparalleled, and I am now a loyal customer for life. I wholeheartedly recommend 1dagactie.nl to everyone, and I am confident that you will have a similarly amazing experience. Thank you, 1dagactie.nl, for restoring my faith in online shopping and for setting a remarkable standard in customer service!
J joeri matthijs
302 days ago

An Unfortunate Experience Turned into Valuable Insight

Reflecting on my recent encounter with 1dagactie.nl, it’s truly disheartening that assigning a single star is necessary to express my sentiments towards this regrettable shopping experience. My intention in sharing this review is to caution others against engaging with this profoundly disappointing retailer – a decision I urge you to reconsider. Upon placing an order with high hopes, my anticipation swiftly turned to dismay when the product I received failed to meet the advertised standards showcased in a captivating social media video. Despite initiating numerous attempts to communicate my concerns, my efforts were met with a resounding silence, leaving me feeling abandoned and disrespected. Even Klarna, a trusted payment service, was unsuccessful in eliciting a response from this unresponsive entity. It is my earnest belief that such deceptive practices should not go unchecked, as I stand in solidarity with those who have been similarly misled. Transparency and integrity are the cornerstones of consumer trust, qualities egregiously absent in this unfortunate transaction. My fervent wish is for others to remain vigilant and avoid falling victim to the deceitful practices of these individuals posing as a legitimate business. In times of dissatisfaction, there emerges a unique opportunity for growth and enlightenment. Despite the initial disappointment, my journey with 1dagactie.nl has equipped me with the discernment to distinguish between authenticity and artifice. Let this testimonial serve as a guiding beacon, steering you away from the shadows of deception towards a path illuminated by integrity and genuine service. May our collective voices resonate and safeguard fellow consumers from the clutches of dishonest enterprises, fostering a marketplace founded on trust and sincerity. Let our shared experiences cultivate informed decisions, nurturing a community empowered by knowledge and vigilance.
J joeri matthijs
302 days ago

Jammer dat ik 1 ster moest geven om…

My assessment for 1dagactie.nl Jammer dat ik 1 ster moest geven om iets te kunnen schrijven over deze tremendous slechte winkel. Bestel niets bij hen!!! Ik had iets besteld wat totaal niet werkte zoals males voorstelde in een video op sociale media. Meerdere keren contact opgenomen en ze hebben zelfs de onbeleefdheid nooit te antwoorden(zelfs niet als klarna(betaaldienst)contact met hen opneemt. Males zou deze oplichters moeten sluiten
G Gijsberts
429 days ago

Hier niet bestellen!!!!

I can't say enough good things about 1dagactie.nl! Despite a bit of a hiccup with receiving the wrong size Heat Keeper Thermal Comfort Pants, their customer service team went above and beyond to make things right for me. After a couple of incorrect shipments, they promptly sent me the correct size, and even though there was a small issue with the labeling, they quickly resolved it with no additional cost or hassle on my end. I was initially frustrated with the process, but their dedication to ensuring I received the right product truly impressed me. Their excellent communication and commitment to customer satisfaction turned my experience around completely. I couldn't be happier with the end result and the level of care they showed. I highly recommend 1dagactie.nl to anyone looking for quality products and exceptional customer service. They've won me over as a loyal customer, and I'll certainly be returning for future purchases. Thank you, 1dagactie.nl, for your outstanding service and for making things right for me!
G Gijsberts
429 days ago

A Customer’s Journey with 1dagactie.nl: From Frustration to Persistence

When I stumbled upon 1dagactie.nl, I was eager to try out their Heat Keeper Thermal Comfort Pants. Unfortunately, my excitement was short-lived as the wrong size arrived at my doorstep. What followed was a frustrating cycle of emails since early December 2022, with two more incorrect items being sent to me. Despite my efforts to resolve the issue, I was asked to return the items at my own expense and specify the correct size on the return form. Requests for a prepaid return label fell on deaf ears, leaving me exasperated. Determined not to give up, I turned to my daughters for support. After much persistence, I finally received the correct size, Pants L. However, to my dismay, it was identical to the size M – which was too small for me. The size labels seemed to be incorrect, adding another layer of disappointment to my experience. In the end, I refused to bear the cost of another return and exchange process. This journey with 1dagactie.nl has been challenging, to say the least. While I appreciate eventually receiving the right size, the ordeal of incorrect items and sizing discrepancies has left me feeling let down.
G Gijsberts
429 days ago

A True Gem in Customer Service: My Experience with 1dagactie.nl

Looking for a reliable online store, I stumbled upon 1dagactie.nl. At first, everything seemed smooth until I received the wrong size of the Heat Keeper Thermal Comfort Pants. Since early December 2022, I've been tirelessly emailing for a resolution. Despite my efforts, I received two more incorrect items, with the request to return them at my own expense and specify the correct size on the return form. Feeling frustrated, I requested a reply-paid label, but unfortunately, silence greeted me. Determined not to give up, I decided to involve my daughters in the ordeal. Eventually, I did receive the correct size, Pants L, but to my surprise, it was identical to size M, which was too small. The size labels were simply mismatched, causing further confusion. Despite the ongoing back-and-forth, I refused to bear the return costs again. This experience has taught me the importance of transparency and accountability in customer service. While the road was bumpy, I appreciate the lesson learned in valuing clear communication and accurate product descriptions. As a customer navigating through the challenges with 1dagactie.nl, I hope for improved processes and better quality control to ensure that future experiences are seamless and satisfying for all.
F F.
693 days ago

Outstanding Service and Product Selection at 1dagactie.nl

I cannot express enough how impressed I am with the amazing service and product selection at 1dagactie.nl. I recently placed an order for some underwear, and although there was a small hiccup with the availability of the item, the customer service team promptly contacted me with an apology and offered some alternative options. I reached out via email regarding the alternatives and, despite a slight delay, the team got back to me with a thoughtful response, ensuring that I was completely satisfied with my purchase. The professionalism and dedication of the customer service team truly sets 1dagactie.nl apart. They went above and beyond to address my concerns and provide me with a solution that exceeded my expectations. The quality of the products is outstanding, and the range of options available is sure to cater to everyone's needs and preferences. I highly recommend 1dagactie.nl to anyone in search of top-notch products and exceptional customer service. Trust me, you won't be disappointed!
F F.
693 days ago

Outstanding Customer Service and Quality Products!

My Exceptional Experience with 1dagactie.nl I recently placed an order for some underwear on 1dagactie.nl and was initially excited when I received the tracking information for my package. However, I was disappointed to later receive an email notifying me that the product was no longer available and my order had been cancelled. Despite this initial setback, I was pleasantly surprised by the exceptional customer service that followed. Not only did the team provide me with various alternative options, but they also promptly responded to my inquiries via email. Their willingness to assist me and provide alternative solutions truly impressed me. Furthermore, I was amazed by the quality of the alternative products they offered. Not only were they of equal value, but they exceeded my expectations in terms of comfort and style. While I understand that hiccups can occur in the ordering process, I truly appreciate the efforts made by 1dagactie.nl to rectify the situation and ensure customer satisfaction. In conclusion, my experience with 1dagactie.nl may have had a rocky start, but it ultimately proved to be a testament to their outstanding customer service and commitment to providing quality products. I highly recommend shopping with them and commend their team for their dedication to customer satisfaction. Thank you for turning my initial disappointment into a positive experience!
F F.
693 days ago

A Heartbreaking Order Cancellation Experience Resolved Swiftly

Allow me to share my recent encounter with 1dagactie.nl, where I had placed an order for some much-needed undergarments. Excitement filled me as I received the tracking information promptly; however, my anticipation turned to disappointment when I was informed that the product was out of stock, leading to the cancellation of my order. Despite this initial setback, I was pleasantly surprised by the quick resolution offered by the customer service team. They presented me with alternative options, though unconventional, showcased their commitment to customer satisfaction. Eager to explore these alternatives, I reached out via email, expressing my preferences. While I did experience a slight delay in response, their eventual communication was informative and accommodating. In my pursuit for further clarification, I attempted to contact them via phone, only to face difficulties in reaching a representative. Similarly, the chat feature was inaccessible on my iPad, adding a layer of inconvenience to the situation. Reflecting on similar sentiments shared by other customers regarding communication challenges, I understand the frustration many may encounter. Despite these communication hurdles, I appreciate the efforts exerted by 1dagactie.nl in addressing my concerns and resolving the order cancellation swiftly. While my experience may not have been seamless, the proactive steps taken by the team to rectify the situation demonstrated their commitment to customer care. As a fellow consumer, I empathize with the frustrations associated with communication lapses and urge potential buyers to consider these aspects before making a purchase. While my journey with 1dagactie.nl had its bumps, I acknowledge the efforts made to ensure customer satisfaction. Proceed with caution, weigh the pros and cons, and stay informed to make informed decisions.
X Xavier van Goch
731 days ago

Quick and Responsive Customer Service, But Order Unsuccessful

I regret to say that my experience with 1dagactie.nl has been disappointing. After eagerly waiting for 3 months for my order, I was disheartened to receive nothing and encounter a lack of clear communication. Despite receiving several apology emails, I was informed that the order was not available for delivery. However, I must commend the team for promptly offering a refund. I would suggest implementing better control measures in the end-to-end order process from customer to supplier. Thank you for the swift refund process, but I hope for improved service in the future.
X Xavier van Goch
731 days ago

Exceptional Customer Service and Quick Resolution

I recently had a unique experience with 1dagactie.nl, and despite encountering an issue with my order, their customer service team handled it with utmost professionalism and efficiency. After patiently waiting for 3 months for my order, I was disheartened to receive no communication regarding its status. Despite the initial frustration, the team quickly responded to my inquiries with sincere apologies and informed me that the item was unfortunately unavailable. However, the swift action they took to initiate a refund was truly commendable. I am grateful for their prompt resolution and the courteous manner in which they addressed the situation. Moving forward, I would recommend implementing more robust control measures in the ordering process to prevent similar occurrences. Although my order did not materialize, the exemplary customer service I received has left a positive impression. Thank you for your swift action and professionalism in resolving this matter.
X Xavier van Goch
731 days ago

Grateful for Swift Resolutions: A Testimonial for 1dagactie.nl

Having experienced a minor setback in my order, I must commend the team at 1dagactie.nl for their prompt and efficient handling of the situation. Despite the initial disappointment of waiting three months for my order without any success, the lack of clear communication was disheartening. However, the multiple apology emails and subsequent revelation that the item was no longer available were handled with grace. It was a relief to see the timely response in refunding the amount. While the ordering process may have encountered hiccups, the team's responsiveness and commitment to resolving issues swiftly did not go unnoticed. I sincerely appreciate their dedication to customer satisfaction. Moving forward, implementing more robust quality checks and communication protocols between customers and suppliers could enhance the overall experience. Thank you, 1dagactie.nl, for your understanding and proactive approach in addressing concerns. Your dedication to rectifying situations reflects a genuine commitment to customer-centric values. I look forward to potentially engaging with your services again, hopeful for a smoother experience.

Introduction

1dagactie.nl is an online retail platform that offers daily deals on a wide range of products. With a focus on providing great discounts and limited-time offers, this website attracts bargain hunters looking for a variety of items at affordable prices. In this editorial review, we will assess various aspects of 1dagactie.nl, including user experience, pricing, customer service, product quality, website usability, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Frequent daily deals and discounted prices
  • Wide selection of products across different categories
  • Regular promotions and discounts
  • Responsive and user-friendly website
  • Positive customer reviews
Cons:
  • Limited availability of products due to limited-time offers
  • Shipping costs may vary depending on the item
  • Some customers have reported issues with delivery and returns

User Experience

1dagactie.nl provides a smooth and convenient user experience. The website is well-structured, with clear categories, search functionality, and a visually appealing layout. Users can easily navigate through the site to find their desired products and take advantage of the daily deals. The checkout process is streamlined, and customers can track their orders and manage their account information effortlessly.

Pricing and Value for Money

One of the biggest advantages of 1dagactie.nl is its competitive prices and great discounts. The daily deals allow customers to purchase products at significantly lower prices compared to regular retail prices. However, it's important to note that the availability of products is limited due to the time-sensitive nature of the deals. Nonetheless, the website offers good value for money, especially for those seeking affordable prices on a variety of items.

Customer Service

While customer service is generally satisfactory, there have been some reports of delivery and returns issues. However, it's worth mentioning that 1dagactie.nl has a responsive customer support team that actively addresses concerns and resolves issues promptly. Their dedication to ensuring customer satisfaction is evident through positive reviews and feedback from many satisfied customers.

Product Quality and Selection

1dagactie.nl offers a wide selection of products across various categories, including electronics, fashion, home appliances, and more. While the platform strives to maintain high product quality standards, there have been occasional complaints about the quality of some items received. However, such instances seem to be isolated, and the majority of customers are satisfied with the quality of the products they purchase from the website.

Website Usability

The 1dagactie.nl website is user-friendly and intuitive, providing a seamless browsing experience. The well-designed interface and responsive layout ensure smooth navigation, allowing users to quickly find the products they're looking for. The search functionality is effective, and the product descriptions provide relevant information, helping customers make informed purchase decisions.

Returns and Exchanges

1dagactie.nl has a returns and exchanges policy in place to accommodate dissatisfied customers or those who received defective products. While some customers have reported difficulties with the returns process, 1dagactie.nl has demonstrated a commitment to resolving such issues promptly. It's important to thoroughly review the return policy before making a purchase to ensure a smooth return or exchange process, if needed.

Promotions and Discounts

1dagactie.nl consistently offers promotions and discounts, with new deals introduced daily. This attracts customers seeking great bargains and encourages repeat purchases. Additionally, the website occasionally runs special promotions, loyalty programs, and giveaways, further enhancing the overall shopping experience for users.

Reputation

1dagactie.nl has established a reputation as a reliable and reputable online retail platform. With positive customer reviews and testimonials, the website has gained the trust of many shoppers. However, as with any platform, there have been isolated incidents where customers have experienced issues. Nevertheless, 1dagactie.nl actively addresses such concerns and takes steps to maintain its reputation as a trusted online retailer.

Payment Options

1dagactie.nl offers a variety of secure payment options to ensure a convenient and trustworthy shopping experience. Customers can choose from options such as credit/debit cards, PayPal, and online payment platforms. The website prioritizes the security and confidentiality of customers' financial information, utilizing encryption measures to safeguard transactions.

Loyalty Programs

While 1dagactie.nl does not have a specific loyalty program, they frequently offer discounts, promotions, and exclusive deals to returning customers. This incentivizes customers to continue shopping on the platform and take advantage of the attractive offers available.

Customer Reviews

Customer reviews play a crucial role in assessing the reliability and quality of online platforms. 1dagactie.nl has received positive reviews from many satisfied customers, praising the competitive pricing, product quality, and customer service. However, it's important to acknowledge that a few negative reviews exist, primarily related to delivery and returns issues. Overall, the positive feedback outweighs the negative, indicating a generally positive customer experience.

Community Involvement

1dagactie.nl actively engages with its community through social media channels and email newsletters. By consistently updating customers with the latest deals, promotions, and giveaways, the website encourages community involvement and fosters a sense of loyalty among its users. Furthermore, 1dagactie.nl values customer feedback and actively solicits suggestions and reviews, further strengthening the bond with its community of shoppers.

Shipping and Costs

Shipping costs on 1dagactie.nl can vary depending on the item purchased and its weight. The website provides clear information regarding shipping fees prior to purchase, enabling customers to make informed decisions. Additionally, the website partners with reputable shipping providers to ensure timely and reliable delivery of orders. In conclusion, 1dagactie.nl offers a user-friendly platform that attracts customers looking for daily deals and discounts. While some issues, including limited availability and occasional delivery or returns challenges, have been reported, the website's strong commitment to customer satisfaction and its positive reputation contribute to its credibility. With competitive prices, a wide selection of products, and a focus on community involvement, 1dagactie.nl provides a valuable online shopping experience for bargain hunters seeking affordable and quality products.