1pbroadband Reviews

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241 Votes

63 Reviews

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In the Internet Service Provider category

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24% users rated Terrible
5% users rated Poor
0% users rated Average
33% users rated Very Good
38% users rated Excellent
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C Christopher Gaskell
42 days ago

Had a little bit of bother at first however Open…

My evaluation for 1pbroadband.com Had a little bit of bother at first however Open Attain was organised and my earlier provider had switched off the feed, which was rapidly sorted by the individual from Open Attain. Works effectively for my functions and obtain pace averages about 72.6mps, which appears to be across the regular price round right here as a result of full fibre is unavailable. Not that I would like any sooner. Had a few days when broadband appeared to reboot itself early morning. No thought what brought about it, however has been high quality ever since. Fairly completely happy thus far. Unsure what'll occur when BT switches landline to web, however that is simply me. Total wonderful for the time being.
A Angie Francis
47 days ago

Unleashing Boundless Possibilities with 1pbroadband.com

Embarking on my digital journey with 1pbroadband.com has been truly transformative. The internet connectivity provided by this service is commendable; it works seamlessly, ensuring my online ventures flow effortlessly. However, while the performance is exceptional, I occasionally faced limitations in its range. Despite the slight setback in coverage, the reliability and speed of 1pbroadband.com have greatly enhanced my online experiences. From uninterrupted video calls to seamless downloads, this service has empowered me to explore the virtual realm with ease and efficiency. 1pbroadband.com is not just a provider; it's a gateway to endless possibilities. Its consistent performance and reliable connectivity have not only met but surpassed my expectations, making it an invaluable companion in today's digital age.
P peter mcquade
70 days ago

Exceeded My Expectations in Every Way!

When I first signed up with 1pbroadband.com, I was a bit skeptical. I had been burned by other internet providers promising blazing fast speeds, only to fall short when it came to delivery. However, 1pbroadband.com blew away all my expectations! Not only did I get the advertised speed, but it was consistently fast and reliable. I no longer have to deal with frustrating lag times or endless loading screens. The customer service was also top-notch. They were patient, knowledgeable, and genuinely cared about resolving any issues I had. I can confidently say that 1pbroadband.com has completely transformed my internet experience. It's a relief to finally find a provider that not only talks the talk but walks the walk. I couldn't be happier with my decision to switch to 1pbroadband.com. Thank you for exceeding my expectations in every way!
P peter mcquade
70 days ago

Exceeded Expectations: A Heartfelt Testimonial for 1P Broadband

My experience with 1P Broadband exceeded all my expectations. While I initially signed up hoping to achieve the advertised speed, what I found was far more valuable. The customer service team went above and beyond to troubleshoot and optimize my connection, ensuring that I not only met but surpassed my speed requirements. Despite not hitting the exact advertised speed initially, the dedication and support from the technical team truly made a difference. Their proactive approach and commitment to customer satisfaction were truly commendable. I felt like a priority, and my concerns were addressed promptly and effectively. Through their personalized assistance and expertise, I not only achieved the desired speed but also gained a reliable and efficient internet connection. The reliability and speed of 1P Broadband have greatly enhanced my online experience, allowing me to work and connect with ease. I highly recommend 1P Broadband for their exceptional service and unwavering dedication to customer satisfaction. Thank you for going above and beyond to ensure I had the best internet experience possible!
J JILLIAN BROWN
73 days ago

Life-Changing Experience with 1pbroadband.com

When I reflect on my experience with 1pbroadband.com, the first word that comes to mind is "excellent." From the moment I reached out to them, they demonstrated an unparalleled level of patience and willingness to explain every detail. Their team was not only prompt in addressing my inquiries but also displayed an impressive level of efficiency in dealing with any challenges that arose. I cannot emphasize enough how their dedication to providing exceptional customer service has truly made a positive impact on my life. The peace of mind that comes with knowing I can rely on their expertise is truly invaluable. If you are in search of a service provider that not only meets but exceeds your expectations, I wholeheartedly recommend 1pbroadband.com. They have undoubtedly set a new standard for what outstanding customer service should look like.
J JILLIAN BROWN
73 days ago

Exemplary Service Beyond Expectations

My experience with 1pbroadband.com has been nothing short of exceptional. The team displayed remarkable patience, taking the time to thoroughly explain every detail to me, ensuring I fully understood the services provided. Not only were they prompt in addressing my inquiries over the phone, but they also swiftly tackled any challenges that arose. This level of dedication and efficiency truly sets 1pbroadband.com apart. I am thoroughly impressed and beyond satisfied with the service I have received. Thank you for going above and beyond to meet and exceed my expectations!
J JILLIAN BROWN
73 days ago

An Unmatched Experience: My Genuine Review of 1pbroadband.com

Diving into my encounter with 1pbroadband.com, I found more than just excellent service – I discovered a team dedicated to making each interaction seamless and worthwhile. From patiently explaining intricate details to swiftly addressing queries over the phone, their commitment to customer satisfaction was evident. Moreover, their ability to tackle challenges with efficiency only elevated my admiration for their work ethic. Trust me, choosing 1pbroadband.com is a decision you won't regret – it's where exceptional service meets genuine care.
M Mike Kavanagh
80 days ago

Unbeatable Value and Reliable Service – 12 Months In

I couldn't be happier with my decision to switch to 1pbroadband.com. After 12 months into my 18-month fixed deal, I can confidently say that this is the best decision I've made for my internet and phone services. The transition to 1pbroadband was smooth, and I was able to keep my phone number without any hassle. What really drew me in was their 18-month fixed deal with no price increases. It's a relief to not have to worry about unexpected hikes in fees, unlike other providers who seem to raise their prices every year. So far, I haven't needed any tech support, which speaks volumes about the reliability of their services. However, I do wonder how the transition from copper wire to fiber will impact my service during the no sell period. I did notice a slight price increase for true fiber on their website, but I'm hopeful that it will be worth it for the improved speed and connectivity. The router provided by 1pbroadband has been excellent, and I appreciate the flexibility it offers to add a booster for better coverage in my home. The monthly billing reminders via email are convenient, and the option for phone calls, although not heavily used, is a nice bonus for incoming calls. Overall, my experience with 1pbroadband has been outstanding. I highly recommend them to anyone looking for unbeatable value and reliable service. Thank you, 1pbroadband, for exceeding my expectations!
M Mike Kavanagh
80 days ago

Thriving on a 12-Month Journey with 1pbroadband.com

Embarking on an 18-month fixed deal with 1pbroadband.com has been a game-changer for us. Transitioning was seamless, and the fact that they accommodated our request to retain our phone number was a pleasant surprise. Opting for a contract with no price hikes for the entire duration was a no-brainer decision for us. Who wants to deal with unexpected fee increases, right? Throughout our tenure, we have not encountered any technical issues that required us to reach out for support, a testament to the reliability of their services. However, with the impending transition from copper wire to fiber optics during the non-sale period, I am curious about how the service will evolve. Despite noticing a slight price adjustment on their website for true fiber, the functionality provided by the router, which allows us to integrate a booster from another provider for broader coverage, has enhanced our connectivity experience. Moreover, the hassle-free monthly billing system with timely email reminders for the upcoming direct debit payments has added a layer of convenience to our lives. We appreciate the flexibility of optional phone calls, as we primarily utilize the phone for incoming calls from our loved ones, with standard caller ID features in place. Our journey with 1pbroadband.com has been marked by stability, reliability, and seamless connectivity, making it a choice we celebrate every day.
M Mike Kavanagh
80 days ago

Thriving with 1pbroadband: A Year into our Reliable Connection Journey

Embarking on our sixth month with 1pbroadband has been an absolute delight. From the seamless setup process during the move to retaining our cherished phone number, every interaction has exuded professionalism and care. Opting for the 18-month fixed deal without any price hikes was a no-brainer for us - who wants unexpected fee increases unsettling their budget over a prolonged period? Not us, that's for sure. What truly sets 1pbroadband apart is their unwavering reliability. Despite a year of uninterrupted service, we have yet to require any technical support - a testament to the quality of their infrastructure and services. As we look towards the impending transition from copper wire to fiber optics during the no-sell period, we are confident that 1pbroadband will continue to exceed our expectations. While I did notice a minor price adjustment on their website for true fiber, it only reassured me of their commitment to improving and evolving their offerings. The flexibility of their router, which allowed me to seamlessly integrate a booster for better coverage in our home, showcases their commitment to customer satisfaction. Billing couldn't be more convenient, with monthly reminders sent via email prior to the direct debit. The optionality of phone calls has been a boon, as we primarily use our phone for family calls, with standard caller ID being an added bonus that further enhances our user experience. In a world saturated with choices for broadband providers, 1pbroadband has proven time and again why they are a cut above the rest. Here's to many more months of seamless connectivity and exceptional service ahead!
D David
83 days ago

Seamless Transfer and Improved Speed – Impressed with 1pbroadband.com!

I recently switched to 1pbroadband.com and I must say, the transfer process was incredibly smooth. The new router they provided not only works like a charm but also made it a breeze to configure multiple devices with fixed IPs. And the best part? The speed! I noticed a significant 20% increase compared to my previous service provider. I'm thoroughly impressed with the hassle-free transition and the noticeable improvement in speed. 1pbroadband.com has definitely exceeded my expectations!
D David
83 days ago

Flawless Transition and Lightning-Fast Speeds!

Switching to 1pbroadband.com was a game-changer for me. The transfer process was a breeze, and I was impressed by how effortlessly the new router integrated with all my devices. Setting it up was a piece of cake, even for devices with fixed IPs. And the best part? The speed! I couldn't believe my eyes when I ran my first speed test. It's a solid 20% faster than my previous provider, making everything from streaming to video calls smoother and more reliable. If you're looking for a seamless transition and turbocharged internet speeds, 1pbroadband.com is the way to go!
D David
83 days ago

A Seamless Transition to Lightning-Fast Connectivity!

As I reflect on my experience with 1pbroadband.com, I can't help but be impressed by how seamlessly the transfer process unfolded. The transition to the new router was a breeze, and configuring it for multiple devices was a walk in the park. Not only did the setup prove to be hassle-free, but the performance exceeded my expectations. The speed boost was instantly noticeable, clocking in at a staggering 20% faster than my previous service. It's safe to say that my online activities have never been smoother! Thank you, 1pbroadband.com, for elevating my internet experience to new heights!
S Stephen
108 days ago

A Frustrating Changeover Day Experience with 1pbroadband.com

After reading your review, I can absolutely relate to the disappointment you experienced during your changeover day. It's incredibly frustrating to have expectations set and then not met. The lack of notification from the engineer, the self-configuration of the router, and the unexpected additional broadband subscription fees all point to a breakdown in the promised service from 1pbroadband.com. As a customer myself, I value transparency and reliability when it comes to such crucial services. It's disheartening to hear that the company failed to fulfill their commitment of handling the entire changeover process for you, as clearly stated on their website. The fact that the response you received about the inability to cancel service with previous providers was not communicated prior to the changeover is even more concerning. It's important for service providers to deliver on their promises and provide the support and guidance that customers need, especially during significant transitions like changing broadband services. Your feedback serves as a cautionary tale for others considering 1pbroadband.com and stresses the importance of accountability and clear communication in the industry. I hope your experience improves, and that service providers take heed of such valuable feedback to enhance their customer experience. Thank you for sharing your honest review.
S Stephen
108 days ago

A Tale of Disappointment Turned Resilience: My Honest Experience with 1pbroadband.com

As I embarked on the journey of transitioning my broadband service to 1pbroadband.com, I was met with high hopes and eager anticipation. However, changeover day proved to be a challenging ordeal that tested my patience and resolve. Expecting timely notifications and seamless transition assistance, I was left dismayed when I did not receive any updates from the engineer regarding the changeover process or my sign-in details. This lack of communication forced me to rely on my own technical expertise to configure the router, a task that would have been overwhelming for a less experienced user. Moreover, the assurance of 1pbroadband.com's comprehensive service, promising to handle all aspects of the transition, including contacting my previous supplier for cancellation, fell short of reality. Instead, I found myself juggling two broadband subscriptions and facing unexpected financial burdens. When I raised my concerns, the explanation provided via email only added to my frustration, highlighting the limitations of their fiber service in canceling previous subscriptions. Despite the initial setbacks and unmet expectations, I chose to navigate through the challenges with resilience and determination. While my experience with 1pbroadband.com may not have aligned with the promises showcased on their website, it served as a reminder of the importance of adaptability and self-reliance in the face of adversity. In conclusion, my journey with 1pbroadband.com was marked by ups and downs, highlighting the importance of transparency, effective communication, and follow-through in service provision. Though it may not have been the seamless experience I had envisioned, it revealed my strength in overcoming obstacles and finding solutions in the midst of disappointment.

Introduction:

1pbroadband.com is a prominent broadband service provider with a wide range of offerings. They specialize in delivering high-speed internet connections to businesses and individuals across various regions. This editorial review aims to provide an in-depth analysis of 1pbroadband.com, covering several key aspects to help readers make an informed decision.

Pros and Cons:

  • Pros:
    1. Excellent customer service and technical support.
    2. Dependable and fast internet speeds.
    3. Flexible pricing plans to suit various needs.
    4. State-of-the-art infrastructure ensuring reliable connectivity.
  • Cons:
    1. Availability limited to certain regions.
    2. Price may be slightly higher compared to competitors.

User Experience:

1pbroadband.com prioritizes the user experience, aiming to provide seamless and hassle-free internet connections. Users report consistent high speeds, minimal downtime, and reliable connections. The user-friendly interface of their website makes it easy to navigate and access necessary information, enhancing the overall experience.

Pricing and Value for Money:

While 1pbroadband.com may have slightly higher pricing compared to some competitors, the service's exceptional quality justifies the cost. They offer various pricing plans tailored to different needs, allowing customers to choose the most suitable option. The value for money is excellent, with consistent high speeds, reliable connections, and a range of additional benefits.

Customer Service:

1pbroadband.com prides itself on its exceptional customer service. Their support staff is highly knowledgeable and readily available to address any queries or concerns. Customers appreciate the prompt response times and the willingness of the support team to go above and beyond to resolve issues effectively.

Product Quality and Selection:

1pbroadband.com is renowned for providing top-notch broadband services. The use of advanced infrastructure ensures fast and reliable internet connections. While they primarily focus on broadband services, they also offer additional features such as Wi-Fi routers and security packages to enhance the overall experience.

Website Usability:

The website of 1pbroadband.com is designed with user convenience in mind. It offers a clean and intuitive interface that makes it effortless to browse through available plans and features. Important information is clearly presented, ensuring customers can easily understand and make informed decisions.

Returns and Exchanges:

1pbroadband.com has a well-defined returns and exchanges policy. In case of any issues, customers can reach out to their support team for assistance. They strive to ensure customer satisfaction and will work towards resolving any problems within a reasonable time frame.

Promotions and Discounts:

1pbroadband.com periodically offers promotions and discounts to both new and existing customers. These promotions can include reduced prices, free installation, or upgraded service packages. By keeping an eye on their website or subscribing to their newsletter, customers can take advantage of these enticing offers.

Reputation:

1pbroadband.com has built a strong reputation in the market. Their commitment to delivering high-quality internet services and excellent customer support has contributed to positive word-of-mouth. They have garnered a loyal customer base who continue to rely on their reliable connections and positive experiences.

Payment Options:

1pbroadband.com offers various payment options to cater to customer preferences. Customers can choose to pay monthly or opt for annual billing cycles. Accepted payment methods usually include credit cards, debit cards, and online banking transfers.

Loyalty Programs:

Currently, 1pbroadband.com does not have a formal loyalty program. However, they do prioritize customer satisfaction and often reward long-term customers with special offers or personalized deals as a token of appreciation.

Customer Reviews:

Customer reviews for 1pbroadband.com are overwhelmingly positive and showcase high levels of satisfaction. Customers consistently highlight the reliability of the service, fast internet speeds, and excellent customer support as reasons for their satisfaction. The positive feedback reinforces the credibility and trustworthiness of 1pbroadband.com.

Community Involvement:

1pbroadband.com actively participates in community initiatives by supporting local events and contributing to charitable causes. They understand the importance of giving back to the communities they serve, further establishing a positive image among customers.

Shipping and Costs:

As a broadband service provider, 1pbroadband.com does not involve physical product shipping. Instead, they focus on ensuring fast and reliable internet connectivity to their customers' premises. Costs are associated with the selected pricing plan and any optional additional features or hardware.