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2% users rated Poor
2% users rated Average
7% users rated Very Good
82% users rated Excellent
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Betty
Transformative Experience with Penny’s Exceptional Service
My journey with 1pmobile.com has been nothing short of remarkable, thanks to the exceptional service provided by Penny. From the moment I discovered this provider, I knew it was a perfect match for my needs. The seamless experience, coupled with Penny's unwavering dedication, truly sets 1pmobile.com apart from the rest. Highly recommended doesn't quite capture the level of satisfaction I have experienced. Penny's professionalism and attention to detail have not only met but exceeded my expectations. The customer service I received was unparalleled, and I am truly grateful for the personalized care and support provided. In a world where excellent service is often hard to come by, Penny and 1pmobile.com have restored my faith in exceptional customer experiences. My heartfelt thanks go out to Penny for her outstanding support and to 1pmobile.com for delivering a service that is truly second to none. A
Andrew
Gateway to Disappointment Turned Around
Embarking on my journey with 1pmobile.com, I was met with a wave of disappointment as the signal strength fell drastically below my expectations. Hopes were high, but the reality was a stark contrast to what was promised. The service, unfortunately, was a shadow of what I had grown accustomed to, leading me to reconsider my decision. The signal woes plagued my experience, rendering it almost unusable in areas where connectivity is crucial. As the frustration mounted, I found solace in reverting to my previous service provider, seeking refuge in familiar reliability. Despite the initial setback, the swift course correction and return to familiar territory marked a turning point. The decision to part ways with 1pmobile.com may have been swift, but the lessons learned were enduring. R
Robj
In Love with 1p Mobile: A Seamless Transition to Top-Notch Service
I am overjoyed to share my recent experience with 1p Mobile! Upon joining their service, I was pleasantly surprised when my SIM card arrived at my doorstep within a mere 48 hours of placing my order. The efficiency didn't end there - the seamless process of porting my existing number over was handled swiftly and with precision the very next day. The level of service I have received thus far has truly exceeded my expectations. From the prompt delivery to the hassle-free number porting, every step of the way has been a testament to 1p Mobile's dedication to customer satisfaction. My interactions with their support team have been nothing short of fantastic, ensuring that my transition to their service was smooth and stress-free. I am delighted with my decision to join 1p Mobile, and I look forward to continued excellence in service from this outstanding provider. It brings me great joy to recommend 1p Mobile to anyone seeking a reliable and customer-centric mobile service provider. Thank you, 1p Mobile, for making my switch a truly positive and rewarding experience! C
Catsy
Unbeatable Signal Strength with Room for Improvement in Customer Service
Having switched to 1pmobile.com, I have experienced unparalleled signal reliability, significantly surpassing my previous network providers, although encountering some intermittent dead spots in coverage. The convenience of using it as a dependable home hotspot during WiFi outages has been a game-changer for me. However, my enthusiasm was dampened by the disappointing customer service experience I encountered. Despite reaching out with queries in the past, I received no responses, leaving me feeling unheard and frustrated. Moreover, the unexpected introduction of a new £10 minimum charge/spend requirement every 90 days caught me off guard, as I was not given any prior notification about this change. It was only when I checked my dashboard that I discovered this modification. Overall, while the signal strength and service reliability of 1pmobile.com remain unmatched, there is certainly room for improvement in terms of customer communication and support. Despite the setbacks, I remain hopeful for enhancements in the customer service department to match the exceptional performance of their network coverage. M
Mr P Jacka
Seamless Transition with 1p Mobile: A Customer’s Delight
Embarking on a journey with 1pMobile has been nothing short of a joyous experience. The process began with the swift delivery of my SIM card, setting the stage for impeccable service. Throughout the transition, the team at 1pMobile kept me well-informed every step of the way. Their proactive communication via email ensured that I was always in the loop regarding the status of my number transfer. As I eagerly awaited my number to become active with 1pMobile, the anticipation was met with seamless execution. The moment my number switched over, a wave of relief and satisfaction washed over me. Since then, I have been enjoying uninterrupted service and exceptional quality that this provider offers. I am delighted to share that I have encountered zero issues during my time with 1pMobile. Their commitment to efficiency and customer satisfaction shines through in every interaction. With 1pMobile, I have found a reliable partner for all my mobile needs, and I look forward to many more seamless experiences with them in the future. M
Mike
Smooth Sailing with 1pmobile: A Seamless Mobile Experience!
From the moment I received my Sim card from 1pmobile, everything sailed smoothly on the mobile seas! Call reception has been crystal clear, ensuring I stay connected without any hiccups. Navigating through their user-friendly website has been a breeze, making managing my mobile services a stress-free experience. Thanks to 1pmobile, I can confidently say that my mobile journey has been nothing short of delightful. If you're looking for a seamless and hassle-free mobile experience, look no further than 1pmobile! E
E Bloom
Transforming Connectivity with 1p Mobile
Embracing a world of seamless communication, my journey with 1p Mobile has been nothing short of remarkable. The switch from a Vodaphone-backed operator brought a wave of improvement that I never knew was possible. The enhanced signal strength and the bliss of flawless Wi-Fi calling have redefined my connectivity experience. What truly sets 1p Mobile apart is the hassle-free service it offers. No longer do I find myself grappling with connectivity issues or dropped calls. It's like a breath of fresh air in the realm of mobile networks. The peace of mind that comes with knowing that I can rely on my phone at any time is truly priceless. My heartfelt gratitude goes out to the team at 1p Mobile for creating a service that supersedes my expectations. Thank you for transforming my connectivity woes into a seamless experience that I cherish every day. P
Phil
Transformative Service and Seamless Transition: A Genuine Review of 1pmobile.com
Transitioning from a previous provider had left me feeling uncertain, but 1pmobile.com proved to be the perfect solution. The ease of switching, coupled with the unparalleled service provided by the EE network, exceeded all my expectations. Not only did I experience enhanced speed, Wi-Fi calling, and VoLTE capabilities, but I also appreciated the absence of unnecessary add-ons that often clutter other mobile plans. 1pmobile.com truly delivers exactly what I need, making my mobile experience efficient and stress-free. Highly recommended for anyone seeking a seamless and reliable service provider. M
Michael
Timeless Excellence: A Testament to 1pMobile’s Unwavering Quality
As a dedicated user of 1pMobile for two years, I am thrilled to share my experience. Recently, when I accidentally damaged my SIM card, the swift and efficient resolution stunned me. Ordering a replacement was a breeze, costing me a mere £2.50 and taking only two minutes on my tablet. To my delight, the new card arrived a day earlier than expected, showcasing the company's commitment to timeliness and customer satisfaction. Transferring my number to the replacement card was a seamless process, highlighting 1pMobile's user-friendly approach. Reflecting on my long-term association with 1pMobile, I can confidently affirm its exceptional service quality. As a 74-year-old with a preference for simplicity and reliability, I have found 1pMobile to be unparalleled. While other networks struggle to provide indoor signal coverage, I consistently enjoy three bars with EE, ensuring seamless connectivity. Despite my glowing reviews, I am perplexed by my friends' hesitance to switch to 1pMobile, especially considering our similar needs and preferences. For me, the beauty of 1pMobile lies in its practicality and cost-efficiency. With my usage pattern revolving around occasional data needs, I appreciate the flexibility to purchase additional data only when required, eliminating the need for excessive monthly data packages. At an affordable price of around £4 per month for all my calls and texts, 1pMobile offers unbeatable value. Why pay for 50GB monthly when WiFi suffices for most of my needs? In conclusion, my journey with 1pMobile has been nothing short of brilliant. With its unparalleled service, budget-friendly plans, and customer-centric approach, 1pMobile continues to exceed my expectations, making it a standout choice for users seeking reliability and affordability in their mobile network provider. F
Fin M
Unwavering Connection Quality and Speeds at a Steep Price
From the moment I switched to 1pmobile.com, I was astounded by the impeccable connection quality and lightning-fast data speeds. With the ability to access 4G calling and Wi-Fi calling effortlessly on my Pixel 6a, the experience was truly seamless. However, there was a slight catch – the price. While the SIM-only products do come at a premium due to 1p Mobile's utilization of the EE network, the monthly contract flexibility eased any concerns about long-term commitments. For someone like me, who doesn't require a hefty data allowance, the 25GB at £10 a month felt like overkill. The value proposition skewed in favor of heavier users. Opting for the 4GB option at £7.50 a month seemed lackluster compared to other Mobile Virtual Network Operators (MVNOs) in the market. Upon discovering spusu, another EE network user, offering a more tailored 5GB SIM at a reasonable £4.50 a month, my decision to switch became inevitable. The cost-effectiveness and the comparable network utilization made the transition seamless. Moreover, the recent 33% hike in 1p Mobile's Talker product – from £36 to £48 a year – left me questioning the value proposition even further. In a market filled with alternatives, a significant price increase without added benefits might not resonate well with budget-conscious consumers like myself. In conclusion, while 1p Mobile excels in delivering unparalleled connection reliability and speeds, the pricing structure may not align with the needs of every consumer. Consider your data usage patterns and budget constraints carefully before committing to ensure you're getting the best value for your money. J
Jamie
Exceptional Speed and Service: A Customer’s Delight
Diving into my experience with 1pmobile.com, I must emphasize the remarkable speed at which they facilitated my switch. The efficiency and seamlessness of their online customer service truly stood out. Leveraging the EE network, I was in awe of the outstanding speed and vast coverage, which significantly enhanced my connectivity experience. While reveling in these positives, a minor setback emerged – the absence of WiFi access on the London Underground. As a Londoner constantly on the move, this limitation was felt. However, the inclusion of WiFi calling proved to be a game-changer for me, compensating for this drawback and highlighting the innovative features offered. Reflecting on my journey with 1pmobile.com, I cannot help but commend their overall excellence. The combination of rapid services, top-notch network quality, and standout features like WiFi calling has undeniably impressed me. It's a testament to their commitment to providing a stellar customer experience. The switch to 1pmobile.com has undoubtedly been a delight, and I look forward to further exploring the depths of their exceptional offerings. M
Matt
Unmatched Service and Value: A Game-Changer!
When I stumbled upon 1pmobile.com, little did I know that I was about to embark on a journey of unparalleled service and value. The SIM card I ordered arrived promptly, like a shining beacon of connectivity, accompanied by crystal-clear activation instructions that made the setup a breeze. The magic didn't stop there - my number swap went off without a hitch, seamlessly transitioning me into a world of fast and reliable data speeds that left my previous network in the dust. It felt like I had upgraded to the express lane of the digital highway, where buffering and slow loading times became relics of the past. 1pmobile.com has truly redefined my expectations of a telecom provider, offering not just good value, but a top-notch quality service that is unmatched in the industry. I can wholeheartedly recommend it to anyone in search of a game-changer in their mobile experience. Thank you, 1pmobile.com, for bringing joy back into my digital life! J
Juliet Phillips
1p Mobile Transformed My Connectivity: A Beacon of Signal Strength
Diving into the realm of improved connectivity, I found solace in the arms of 1p Mobile. Having recently bid adieu to O2, I embarked on a journey that revealed a world where a full signal beckons, whether navigating the confines of my humble abode, cruising along the bustling M25, or even daring to venture through the formidable Dartford Tunnel. The revelation of unwavering signal strength in these diverse settings left me in awe, juxtaposing my prior disillusionment with my long-standing O2 relationship. The seamless transition to 1p Mobile effortlessly surpassed my expectations, urging me to urge others to swiftly follow suit. In this all-encompassing connectivity odyssey, the speed and efficiency of this switch were unparalleled, making competitors pale in comparison. Truly, 1p Mobile is not just a provider but a beacon of signal strength, illuminating a path to unparalleled connectivity. Embrace this transformation without delay, for the elixir of strong signals awaits. D
David Gardener
Disappointing Signal Quality Despite Ideal Conditions
After signing up for 1pmobile.com with high hopes, I was let down by consistently poor phone signal and frustratingly slow data speeds. Despite residing in an area deemed as having excellent coverage by both Ofcom and 1p mobile, my experience has been far from satisfactory. Instead of the promised seamless connectivity, I am left struggling with just one to two bars at best, accompanied by agonizingly sluggish internet performance. Even reaching out to customer service for assistance has proven to be a daunting task. The few times I managed to connect, I was either met with a perpetual engaged tone or abruptly cut off, amplifying my frustration and leaving me questioning the sheer volume of reported issues. My journey with 1pmobile.com has been a frustrating one, with the perceived ideal conditions failing to translate into a positive user experience. H
Hopefully valued customer
Rewriting Digital Dilemmas: A Testimonial of Triumph
Allow me to recount my remarkable experience with 1pmobile.com. I found myself in a tumultuous situation when my phone went missing, and the hospital mistakenly misplaced it. The predicament escalated as all password resets were being sent to my elusive mobile number. It was a moment of despair until 1pmobile.com stepped in as my guiding light. With unparalleled efficiency, they swiftly dispatched a new sim card for me. The turning point came when I dialed their number to activate the new sim card. To my sheer relief, they worked their magic and managed to reinstate my missing mobile number. This pivotal moment not only restored my communication lifeline but also enabled me to reset all my passwords for various online platforms. The impeccable service and unwavering support exhibited by 1pmobile.com transcended my expectations. Their dedication to resolving my predicament seamlessly turned a distressing situation into a tale of triumph. I am forever grateful for their prompt assistance and expert handling of my unique predicament. Thank you, 1pmobile.com, for turning my digital dilemma into a shining success story. This testimonial stands as a testament to the exceptional service provided by 1pmobile.com, a beacon of reliability in the digital realm.
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Introduction
1pmobile.com is a leading provider of mobile phone services that offers affordable SIM-only plans with no contract commitment. With a focus on simplicity and flexibility, 1pmobile.com aims to cater to a wide range of customer needs, whether it be for calls, texts, or data usage. This editorial review will delve into various aspects of their service to give you a comprehensive understanding of what they offer.Pros and Cons
- Pros:
- Affordable plans with no contract
- Flexible options for calls, texts, and data
- Excellent coverage across the United Kingdom
- Straightforward and easy-to-understand pricing structure
- No credit check or commitment required
- Cons:
- Limited selection of smartphones available for purchase
- No international roaming options
- Customer service can be slow to respond at peak times
User Experience
1pmobile.com provides a user-friendly experience through their intuitive website and simple registration process. The website is easy to navigate, and finding information about their plans, coverage, and pricing is a breeze. The registration process is straightforward, allowing customers to quickly sign up and start using their services.
Pricing and Value for Money
1pmobile.com offers competitive pricing for their SIM-only plans, making their services affordable for all. Customers have the freedom to choose from various options, including pay-as-you-go or monthly bundles, depending on their usage needs. With no contract commitment, customers are not tied down and can change their plans at any time. Overall, 1pmobile.com provides great value for money by offering high-quality service at affordable prices.
Customer Service
While 1pmobile.com generally provides good customer service, there have been occasional delays in response times during peak periods. However, once in contact, their support team is knowledgeable and helpful, addressing customer queries and concerns promptly. The company also provides an extensive FAQ section and online community forums, helping customers find answers to common questions.
Product Quality and Selection
Though 1pmobile.com primarily focuses on their mobile phone service, they do offer a limited selection of smartphones for purchase. While the available options may not be as extensive as those offered by larger retailers, the phones they do sell are of good quality and cater to most users' needs.
Website Usability
The 1pmobile.com website is designed to be user-friendly, with a clean and uncluttered layout. It is easy to navigate, ensuring customers can find the information they need quickly. The website also provides transparent and detailed descriptions of their plans, making it easier for customers to make informed decisions.
Returns and Exchanges
1pmobile.com has a fair returns and exchanges policy. Customers are entitled to return or exchange a device within 14 days of purchase, as long as it is in its original condition and packaging. The process is hassle-free and ensures customer satisfaction.
Promotions and Discounts
1pmobile.com occasionally runs promotions and offers discounts on their plans and devices. These promotions can provide great savings for customers, making their services even more attractive. It is worth keeping an eye on their website or subscribing to their newsletter to stay updated on any ongoing offers.
Reputation
1pmobile.com has built a solid reputation for offering reliable mobile phone services at affordable prices. Their commitment to providing excellent coverage and flexible options has won the trust of many customers. While occasional delays in customer service response times have been reported, overall, their reputation in the industry remains positive.
Payment Options
1pmobile.com accepts various payment methods, including major credit and debit cards, ensuring convenience for customers during the checkout process. The website's secure payment system ensures the safety of customer information, giving peace of mind to users.
Loyalty Programs
Currently, 1pmobile.com does not offer a specific loyalty program. However, they do reward their customers through occasional promotions and discounts, allowing them to save money on their services.
Customer Reviews
Online customer reviews of 1pmobile.com generally reflect positive experiences. Customers appreciate the affordability, flexibility, and simplicity of their plans. The company's commitment to delivering reliable coverage has garnered praise across various online platforms.
Community Involvement
While 1pmobile.com does not heavily emphasize community involvement, they do maintain an online community forum where customers can interact with each other and seek assistance. The forum serves as a useful resource for customers to share experiences, tips, and troubleshooting advice.
Shipping and Costs
When purchasing a device from 1pmobile.com, standard shipping costs apply. The delivery time frame is reasonable, typically within a few business days. Shipping costs are clearly outlined during the checkout process, ensuring transparency and no surprises for customers.