1stoplighting User Reviews

Introduction

When it comes to lighting fixtures, one cannot disregard the importance of style and function. 1stoplighting.com offers a range of lighting options that cater to different tastes and needs. The website has been in the business for more than 15 years and has become a go-to destination for homeowners, contractors, and designers alike.

Pros and Cons

Pros:

• Wide selection of high-quality lighting fixtures.
• Easy-to-navigate website.
• Helpful customer service team.
• 110% price match guarantee.
• Free shipping on orders over $49.

Cons:

• Some products may not be eligible for international shipping.
• Limited product information on some items.
• Returns and exchanges may be subject to fees.

User Experience

1stoplighting.com provides a user-friendly interface that makes it easy for customers to search and browse for specific lighting fixtures. The website also offers a "Quick Ship" feature, which allows customers to receive their orders faster. Customers can also create a free account to save their order history and track shipments. Furthermore, the company has an active blog that provides helpful tips and ideas for lighting design.

Pricing and Value for Money

1stoplighting.com offers competitive prices on its products, and they also have a 110% price match guarantee. If a customer finds a lower price on the same item, the company will not only match the price but will also refund 10% of the difference. Customers can also enjoy free shipping on orders over $49.

Alternatives

While 1stoplighting.com offers a wide range of lighting fixtures, it's always good to compare prices and products with other online retailers. Some popular alternatives are Lamps Plus and Lighting Direct.

Customer Service

1stoplighting.com has a helpful and knowledgeable customer service team that can assist customers with any questions they may have. They offer phone and email support, and their hours of operation are Monday through Friday, 6 am to 6 pm PST and Saturday, 6 am to 3 pm PST.

Product Quality and Selection

1stoplighting.com offers high-quality lighting fixtures from top brands such as Kichler, Maxim Lighting, and Quoizel. Their selection includes everything from chandeliers and pendants to outdoor lighting and ceiling fans.

Website Usability

The website is easy to navigate, and customers can easily search for specific products using keywords or product categories. The website also offers filters such as brand, style, and finish, which makes it easy for customers to narrow down their options.

Returns and Exchanges

1stoplighting.com accepts returns and exchanges within 30 days of delivery. However, some products may be subject to a restocking fee. Customers should make sure to read the return policy before making a purchase.

Promotions and Discounts

1stoplighting.com offers various promotions and discounts throughout the year. Customers can sign up for their newsletter to receive exclusive offers and news about upcoming sales.

Reputation

1stoplighting.com has an A+ rating with the Better Business Bureau, which is a testament to their commitment to customer satisfaction. They also have positive reviews on various review sites such as Trustpilot and Google reviews.

Payment Options and Loyalty Programs

1stoplighting.com accepts various payment options such as Visa, Mastercard, American Express, Discover, and PayPal. They do not have a loyalty program at the moment.

Customer Reviews

1stoplighting.com has positive customer reviews on various review sites such as Trustpilot and Google reviews. Customers praise the website for its customer service, selection, and prices.

Community Involvement

1stoplighting.com regularly donates lighting fixtures to various charities and organizations. They also participate in community events and sponsor local sports teams.

Shipping and Costs

1stoplighting.com offers free shipping on orders over $49. For orders under $49, shipping costs are calculated based on the weight and size of the order. International shipping is available, but some products may not be eligible for it. Customers should make sure to read the shipping policy before making a purchase. In conclusion, 1stoplighting.com is a reliable online retailer for lighting fixtures. They have a wide range of products at competitive prices, excellent customer service, and a user-friendly website. While there are some cons, the pros outweigh them, making 1stoplighting.com a great choice for anyone looking for high-quality lighting fixtures.