247homerescue Reviews

Voted Good (5/5)

73069 Votes

107 Reviews

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In the Boiler and Heating Service category

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7% users rated Terrible
1% users rated Poor
0% users rated Average
11% users rated Very Good
81% users rated Excellent
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N Nathan Owen
38 days ago

Transformative Service Beyond Expectations!

Embarking on my journey with 247homerescue.co.uk was undoubtedly a life-changing experience. Initially skeptical, I was pleasantly surprised by the seamless service, which transcended my expectations. Amidst the haystack of service providers, 247homerescue.co.uk stood out for their commendable work ethic and dedication. Their unique approach to scheduling boiler services, although specific, ensured unparalleled quality and attention to detail. When faced with an unexpected issue, their prompt response and expertise were truly commendable. Although an additional cost for call out was incurred, the professionalism and proficiency displayed were worth every penny. In hindsight, opting for 247homerescue.co.uk was not just a decision but a transformation towards unparalleled service and excellence.
C customer
38 days ago

Effortlessly Covered by 24/7 Home Rescue: A Seamless Experience

Embarking on the quest to secure insurance cover for my boiler led me to 247homerescue.co.uk, where I was met with a seamless and efficient process. The website offered a user-friendly interface, making it quick and easy to find the perfect boiler cover that suited my needs and budget. After submitting my inquiry, I was pleasantly surprised when a representative promptly reached out to me. Their professionalism and knowledge were evident as they patiently explained the terms and conditions of the policy, leaving me with a thorough understanding of what was being offered. What truly stood out was how swiftly the entire process unfolded. In just a mere 10 minutes, the deal was finalized, and I was left feeling reassured and satisfied with my decision to choose 24/7 Home Rescue. Their dedication to customer service and commitment to providing a hassle-free experience truly sets them apart from the rest. I can now rest easy knowing that my boiler is well-protected, all thanks to 24/7 Home Rescue. Their efficiency and attention to detail have won me over as a loyal customer, and I wholeheartedly recommend their services to anyone in search of reliable and swift boiler coverage. Thank you for your exceptional service!
M Micheal Caird
38 days ago

An Exceptional Experience with Gary: Friendly, Knowledgeable, and Meticulous

When I reached out to 247homerescue.co.uk, I had the pleasure of meeting Gary, who made my experience truly exceptional. Not only was he incredibly friendly and approachable, but his knowledge and expertise were apparent from the moment he arrived. What truly stood out to me was Gary's attention to detail. Not only did he handle the technical aspects of the job with finesse, but he also took the time to put on his overshoes before stepping indoors, showcasing his professionalism and respect for my home. His meticulous nature instilled a sense of trust and reliability, making me feel at ease throughout the entire process. Gary's friendly demeanor and dedication to his work are a testament to the outstanding service provided by 247homerescue.co.uk. I am grateful for Gary's exceptional service and would highly recommend him to anyone in need of home assistance. Thank you, Gary, for a job well done!
S Sonia Watson
38 days ago

The engineer went above and past to…

My assessment for 247homerescue.co.uk The engineer went above and past to verify the whole lot was in correct working order very proud of service I acquired thanks.
W Wendy
38 days ago

Exemplary Service Beyond Expectations

From the moment I contacted 247homerescue.co.uk, I knew I was in good hands. The engineer who showed up not only fixed the issues promptly but also took the time to explain everything to me in detail. What impressed me the most was the quick turnaround time; within a few days, my problem was completely resolved thanks to their efficiency in ordering necessary parts. Moreover, the engineer's polite and friendly demeanor made the whole experience even better. It's rare to find someone who not only excels at their job but also respects your home as if it were their own. This level of professionalism and courtesy truly set 247homerescue.co.uk apart from the rest. I can confidently say that the service I received went above and beyond my expectations. If you're looking for a company that not only gets the job done but does so with utmost care and respect, look no further than 247homerescue.co.uk. They have earned my trust and loyalty, and I will not hesitate to recommend them to anyone in need of top-notch home services.
E elizabeth cooper
38 days ago

Exemplary Service and Professionalism: A True Gem in Home Assistance

After encountering an issue, I turned to 247homerescue.co.uk for assistance, and I was pleasantly surprised by the exceptional service they provided. The speed at which my complaint was dealt with was truly impressive, showcasing their dedication to customer satisfaction. The gentleman who arrived to assist me was not only polite and courteous but also incredibly helpful, going above and beyond to ensure my problem was resolved efficiently. The outstanding professionalism displayed throughout the entire process left me completely satisfied with the service I received. I highly recommend 247homerescue.co.uk to anyone in need of reliable and prompt home assistance. Thank you for setting a high standard in customer service and for exceeding my expectations.
P Phil Reynolds
38 days ago

A Reliable Lifesaver: 24/7 Home Rescue

When my boiler broke down, I was in a panic. I contacted 24/7 Home Rescue, and though they couldn't come out immediately, their next-day service proved to be a blessing in disguise. The technician who arrived was not only skilled but also very professional, fixing the issue efficiently. I found their services to be great value for the money, and my experience has instilled in me a deep sense of confidence in their ability to handle any future problems. I am very happy with 24/7 Home Rescue and will not hesitate to reach out to them again in the future.
J J.S.
39 days ago

Grateful for John’s Exceptional Service: A Beacon of Professionalism

From the moment John, the 24/7 gas engineer from 247homerescue.co.uk, arrived promptly at our doorstep, we knew we were in capable hands. His punctuality and polite demeanor instantly put us at ease, setting the tone for a service experience that exceeded all expectations. Not only was John incredibly efficient in diagnosing and fixing the issue at hand, but he took the time to explain each step of the process to us in a way that was clear and understandable. His dedication to ensuring we were informed and comfortable throughout the service visit truly stood out. John's professionalism and willingness to go above and beyond to assist us showcased his commitment to excellence. It's clear that he takes pride in his work, and his actions speak volumes about his integrity and expertise in his field. We are immensely grateful for John's exceptional service and the peace of mind he brought to our home. He is undoubtedly a credit to both his profession and 247homerescue.co.uk. Our heartfelt thanks go out to John for his outstanding support – we couldn't be more satisfied with the results he delivered. Thank you, J Stewart, for sharing such an invaluable resource with us.
Y YeahShakeel
39 days ago

Unveiling Unprecedented Service: A Testimony to 247homerescue.co.uk

Initially hesitant about opting for an insurance plan with 247homerescue.co.uk, I was pleasantly surprised by the exceptional service I received. Connecting with Shakeel, one of their advisors, proved to be a game-changer. His professionalism and unwavering assistance not only reassured me but also convinced me to choose 247homerescue.co.uk over other competitors like British Gas. Shakeel's expertise shone through during our conversation, providing insightful solutions and instilling confidence in the company's capabilities. His dedication and customer-centric approach set a benchmark for outstanding service in the industry. I am delighted to have found such a gem in Shakeel and wholeheartedly endorse 247homerescue.co.uk based on his unparalleled professionalism.
C Cat
39 days ago

A True Lifesaver: My Experience with 247homerescue.co.uk

When I initially signed up with 247homerescue.co.uk in November for cover and boiler service, little did I know that a real lifesaver was on the way. Days turned into weeks without a word, leaving me concerned and frustrated. However, a simple phone call changed everything. Upon reaching out, I was greeted with a heartfelt apology and assurance of immediate action. True to their word, within a couple of days, a professional team arrived to service my boiler promptly and efficiently. The care and dedication they exhibited were truly remarkable. What truly set them apart was the follow-up - not once, but twice - to ensure my satisfaction and address any lingering concerns. This level of customer service and genuine care is a rare find in today's world, making 247homerescue.co.uk a standout choice for all home service needs. Thank you for going above and beyond, 247homerescue.co.uk. You have earned a loyal customer for life.
M MR. Douglas Sykes
39 days ago

The Gold Standard of Home Repair: A Customer’s Journey

When my heating system threw in the towel, I turned to 247homerescue.co.uk for help. And let me tell you, their service was nothing short of stellar. From start to finish, every step of the process was smooth and efficient. What truly stood out was their commitment to excellence. The repair was not just a quick fix; the engineer went above and beyond to identify the root cause of the issue and conducted thorough tests to ensure my heating and hot water were back up and running perfectly. However, the only hiccup in an otherwise flawless experience was the inability to choose between a morning or afternoon appointment when booking. While this was a minor inconvenience, it did not overshadow the exceptional service I received. 247homerescue.co.uk has set the bar high when it comes to home repair services. Their dedication to customer satisfaction and technical expertise are unmatched. I can confidently say that if you're looking for top-notch service, look no further than 247homerescue.co.uk.
M MR G WHITELAW
39 days ago

From Innovation to Kindness: A Customer’s Touching Experience with 247homerescue.co.uk

In a world where exceptional service is often hard to come by, 247homerescue.co.uk truly shines. The engineer's call to update me on his arrival time was not just professional but also considerate, showing a deep respect for my schedule. When he arrived promptly, his warm smile and willingness to assist immediately put me at ease. Throughout the service visit, his efficiency was impressive, showcasing not just technical skill but a genuine passion for his craft. His friendliness made the whole experience enjoyable, turning a routine visit into a pleasant interaction with a knowledgeable professional. I cannot thank 247homerescue.co.uk enough for their stellar service and for employing such dedicated individuals. This experience has not just resolved my technical issue but also left a lasting positive impression. Keep up the fantastic work!
C Cas Thompson
39 days ago

Transforming Chaos into Calm: A Testimonial for Nigel’s Exceptional Service

As I reflect on my experience with 247homerescue.co.uk, I am compelled to share the brilliance of Nigel, a true gem in the field. Nigel's expertise shone brightly as he skillfully tackled the leaks in my home, transforming a chaotic situation into one of calm and serenity. Not only did Nigel exhibit unparalleled professionalism, but his commitment to excellence was palpable in every interaction. His punctuality was noteworthy, providing ample notice before his visits, showcasing a level of respect and consideration that is truly commendable in today's fast-paced world. Nigel's unwavering politeness and genuine demeanor not only put me at ease but also reaffirmed my trust in the service provided. Nigel's dedication to his craft and unparalleled customer service have undoubtedly left a lasting impression on me. I wholeheartedly recommend 247homerescue.co.uk, knowing that individuals like Nigel bring not only expertise but a touch of humanity to their work, making all the difference in the world.
G Geoffrey Vigus
39 days ago

Exceeded Expectations: Punctual, Efficient, and Thorough

I cannot express how impressed I am with the service provided by 247homerescue.co.uk. From the moment they arrived promptly at the scheduled time, I knew I was in good hands. The team's efficiency in completing all necessary checks, cleaning filters and magnets, left me thoroughly impressed. Despite my high expectations, they managed to exceed them by ensuring everything was meticulously done. What truly stood out was the attention to detail and thoroughness of their work. Not only did they complete the necessary tasks, but they went above and beyond by leaving no stone unturned. Their dedication to providing top-notch service was evident in every aspect of their work. Furthermore, receiving the necessary paperwork promptly the following day via email was a testament to their commitment to excellent customer service. It was a seamless experience from start to finish, and I couldn't be more satisfied with the outcome. I highly recommend 247homerescue.co.uk to anyone in need of reliable and professional service. They not only came on time but also delivered exceptional service that left me thoroughly impressed. Thank you for exceeding my expectations in every way possible!
H Heather Barber-Dungavel
39 days ago

Rescued by 247 Home Rescue: A Testimonial of Swift Repairs and Exceptional Service

When our boiler decided to have a "funny 5 minutes," causing concern and worry, we turned to 247 Home Rescue for help. With a quick and effortless booking process, we scheduled a repair with ease, putting our minds at ease. Surprisingly, just before the engineer's arrival, our boiler miraculously started working again. A simple phone call to 247 Home Rescue promptly addressed the situation, and our claim was canceled without any hassle. The efficiency and responsiveness of the team at 247 Home Rescue were truly remarkable. Both times we reached out for assistance, our calls were promptly answered, showcasing their commitment to exceptional customer service. We were impressed by the seamless experience and the swift resolution to our boiler issue, leaving us feeling grateful and relieved. Thank you, 247 Home Rescue, for your outstanding service in our time of need. Your professionalism and reliability have not gone unnoticed and are highly appreciated. We can confidently recommend 247 Home Rescue to anyone seeking reliable and efficient home assistance.

Introduction

247homerescue.co.uk is an online home emergency cover provider, offering a range of services including boiler repairs, electrical & plumbing cover, and home appliance protection. With a reputation for reliable and affordable services, the company aims to provide peace of mind to homeowners across the United Kingdom.

Pros:

  • 24/7 availability: The company operates round the clock, ensuring help is available whenever a home emergency arises.
  • Comprehensive coverage: 247homerescue.co.uk offers a wide range of cover options, including boiler, plumbing, electrical, and home appliance protection.
  • Fair pricing: The company provides competitive pricing, offering value for money.
  • Quick response time: In case of emergencies, 247homerescue.co.uk has a fast response time, minimizing inconvenience and potential damage.

Cons:

  • No physical presence: Being an online service, there is no face-to-face interaction, which may be a drawback for some customers.
  • Limited coverage area: Currently, 247homerescue.co.uk only operates within the United Kingdom, limiting its services to UK residents.

User Experience:

247homerescue.co.uk offers a user-friendly website with a clear and simple design, making it easy for customers to navigate and find the information they need. The site provides detailed descriptions of each service, helping users understand what they are signing up for. The online signup process is straightforward and quick, ensuring a hassle-free experience for customers.

Pricing and Value for Money:

247homerescue.co.uk provides competitive pricing for its home emergency cover packages. With various tiers of coverage available, customers can choose a plan that suits their needs and budget. Considering the range of services offered and the peace of mind provided, the company offers value for money.

Customer Service:

The customer service team at 247homerescue.co.uk is known for being responsive and helpful. They can be reached through various channels, including phone, email, and online chat. The company strives to resolve customer queries and concerns promptly, ensuring a positive experience for its customers.

Product Quality and Selection:

247homerescue.co.uk partners with experienced and accredited tradespeople to provide high-quality repair services. The company follows strict quality control measures to ensure that only reliable professionals are dispatched for repairs. With a wide range of cover options available, customers can choose the level of protection they require.

Website Usability:

The website of 247homerescue.co.uk is user-friendly and optimized for easy navigation. Customers can quickly find the information they seek, understand the coverage options, and sign up for the desired service. The website also features a helpful FAQ section, further enhancing the user experience.

Returns and Exchanges:

247homerescue.co.uk offers a cooling-off period for customers to cancel their home emergency cover within a specified timeframe, typically 14 days. However, due to the nature of the services provided, returns and exchanges are not applicable once the cover is activated.

Promotions and Discounts:

247homerescue.co.uk occasionally runs promotions and offers discounts on its services. These promotions are prominently displayed on the website, allowing customers to take advantage of any cost-saving opportunities.

Reputation:

247homerescue.co.uk has a strong reputation within the home emergency cover industry. The company has been operating for several years and has gained the trust of a large customer base. Positive customer reviews and testimonials attest to the reliability and quality of its services.

Payment Options:

Customers can make payments for the home emergency cover plans through various methods, including credit or debit cards. The website ensures secure transactions, protecting customer data.

Loyalty Programs:

247homerescue.co.uk offers loyalty programs to reward its long-term customers. These programs may include benefits such as discounted renewal rates, priority service, or additional coverage options.

Customer Reviews:

The company has received numerous positive customer reviews for its prompt response, professional service, and peace of mind provided. Customers appreciate the efficient handling of emergencies and the expertise of the repair professionals dispatched by 247homerescue.co.uk.

Community Involvement:

247homerescue.co.uk actively participates in community initiatives related to home safety and energy efficiency. The company collaborates with local organizations to raise awareness and ensure homeowners have access to vital information.

Shipping and Costs:

Since 247homerescue.co.uk primarily provides a service rather than physical products, shipping is not applicable. The costs associated with the home emergency cover plans are clearly outlined on the website, ensuring transparency for customers.