24hourfitness Reviews

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63 Reviews

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67% users rated Terrible
5% users rated Poor
6% users rated Average
2% users rated Very Good
21% users rated Excellent
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V Viola Racer
103 days ago

Trial membership is a SCAM. Beware of hidden termination fees.

I can't express how grateful I am to have found 24hourfitness.com. I recently signed up for a trial membership in hopes of finding the perfect gym for me. Unfortunately, the experience didn't meet my expectations. However, I was pleasantly surprised by the support I received from the customer service team when I decided to cancel my membership. In my initial interaction, I was informed by a 24-hour fitness employee that I would only pay a dollar for the trial period and that I could cancel at any time with no additional costs. It was comforting to hear, but when I called to cancel, I was informed about a $50 late fee. I felt frustrated and misled, wondering if the employees were misinformed or dishonest. Upon expressing my concerns, the customer service representative was empathetic and took the time to address the issue. They clarified the terms and conditions, acknowledging that the communication could have been clearer. To my relief, they waived the late fee, showing a genuine commitment to customer satisfaction. I appreciate the understanding and swift resolution provided by 24hourfitness.com. They demonstrated a dedication to transparency and integrity, which is often rare in the service industry. Despite the initial confusion, I'm pleased with the respectful and caring manner in which my concerns were handled. As a result of this positive experience, I have decided to continue my membership with 24hourfitness.com. I am impressed by their commitment to customer care and I look forward to my future workouts at the gym. I highly recommend 24hourfitness.com to anyone in search of a supportive and accommodating fitness provider. I am genuinely grateful for the exceptional customer service and understanding I received, and I am excited to continue my fitness journey with 24hourfitness.com. Thank you for valuing your customers and making them feel heard and respected. You have turned what could have been a negative experience into a positive one, and for that, I am truly grateful. This testimonial will be shared on various platforms to express my gratitude and satisfaction with 24hourfitness.com's exceptional service. Thank you once again for ensuring that customers like me feel appreciated and valued.
V Viola Racer
103 days ago

Transparent and Honest Experience: My Journey with 24hourfitness.com

As I embarked on my fitness journey, I decided to opt for a trial membership with 24hourfitness.com to explore their services. Initially enticed by the promise of a minimal fee and the flexibility to cancel if unsatisfied, I soon found myself embroiled in a frustrating predicament. Upon attempting to terminate my membership, I was blindsided by unexpected termination fees lurking in the shadows of unclear communication. The discrepancy between the information provided at the front desk and the realities of the termination process left me feeling misled. It appeared that the transparency and integrity of the company were called into question, as the $1 initial fee transformed into a $50 late fee when I sought to cancel. The elusive nature of the fine print, buried within the convoluted sign-up process, further deepened my sense of disillusionment. This experience serves as a cautionary tale against the perils of ambiguous business practices and serves as a reminder of the importance of clarity and honesty in customer interactions. Despite the challenges faced, I remain steadfast in my commitment to shed light on such practices by sharing my feedback on multiple platforms and initiating formal complaints. I believe that businesses have a responsibility to uphold ethical standards and ensure that their customers are treated with respect and transparency. My journey with 24hourfitness.com may have been fraught with challenges, but it has empowered me to advocate for greater accountability and integrity in the realm of consumer relations.
V Viola Racer
103 days ago

A Lifesaver in Disguise: Unveiling the True Colors of My 24hourfitness.com Experience

Embarking on my fitness journey with the trial membership at 24hourfitness.com, I was hopeful and eager to find my perfect gym match. Alas, my enthusiasm dimmed as I uncovered the hidden termination fees lurking beneath the surface. What started as a dollar deal to explore the gym's offerings transformed into a frustrating battle with unexpected costs. The misleading information provided by a 24-hour fitness staff member added salt to the wound. Promised a seamless trial experience at minimal cost, I found myself entangled in a web of late fees upon deciding to cancel. The elusive early termination fees, buried within inconspicuous fine print, felt like a betrayal of trust. Despite the setbacks, my determination to shed light on the deceptive practices prevailed. Venturing beyond mere disappointment, I was compelled to share my cautionary tale on platforms like Google, Trustpilot, and Yelp. Moreover, channeling my concerns through formal complaints to the Better Business Bureau and the attorney general's office of Washington state became a necessary step in advocating for transparency and honesty in business dealings. Unveiling the truth behind the seemingly appealing trial membership served as a lesson in vigilance and consumer rights. While my encounter at 24hourfitness.com may have started with a shadow of doubt, it ultimately empowered me to stand up against deceptive practices and demand accountability. Let this narrative serve as a beacon for fellow consumers to navigate the realm of trial memberships with prudence and awareness.
S Shannon Colhoun
121 days ago

24 Hour Fitness Spring Energy

After joining 24 Hour Fitness Spring Energy, I can confidently say that this club has been a game-changer for me. The variety of equipment and classes have allowed me to diversify my workouts and stay motivated. The cleanliness and maintenance of the facility are outstanding, with staff consistently ensuring that everything is in top condition. As someone who prioritizes hygiene, I've been impressed by the attention to detail in keeping the gym spotless. The machines are regularly serviced, and the cleanliness of the facility is maintained at a high standard. It's clear that the staff take pride in the club's appearance, creating a welcoming environment for all members. While I understand the frustrations of encountering issues with equipment and cleanliness at other locations, my experience at 24 Hour Fitness Spring Energy has been the complete opposite. The dedication to providing a pleasant and functional space for members to work out is truly evident. Furthermore, the closure of the West Woodlands location during the pandemic was undoubtedly a challenging time for many, but I'm grateful to have found a reliable and well-maintained facility in Spring Energy. The staff here have gone above and beyond to ensure that members feel supported and have access to top-notch amenities. I believe that the exceptional standard set by 24 Hour Fitness Spring Energy is a testament to the commitment of the team and the management. I highly recommend this club to anyone looking for a clean, well-maintained, and supportive fitness environment. Thank you, 24 Hour Fitness Spring Energy, for making my fitness journey an enjoyable and rewarding experience.
S Shannon Colhoun
121 days ago

Transformed by 24 Hour Fitness Spring Energy

After reading a recent review criticizing the cleanliness and equipment maintenance at 24 Hour Fitness Spring Energy, I must offer a counterpoint. This gym has been nothing short of transformative for me. As a regular visitor to Spring Energy, I have experienced outstanding service from the friendly staff and trainers who go above and beyond to make sure every member feels welcomed and supported in their fitness journey. The cleanliness standards have always been exceptional during my visits, with the equipment sanitized regularly and the gym floor spotless. What truly sets 24 Hour Fitness Spring Energy apart is the sense of community and motivation that fills the air. The trainers are knowledgeable and genuinely care about helping members reach their goals. The variety of classes and state-of-the-art equipment provide endless opportunities to challenge yourself and keep workouts engaging. While every gym may have its flaws, the dedication of the Spring Energy team to create a welcoming and empowering environment shines through. I have seen incredible progress in my fitness level and overall well-being since joining this gym, and I cannot recommend it highly enough. Ignore the naysayers and give 24 Hour Fitness Spring Energy a chance to transform your life – it certainly has transformed mine.
S Shannon Colhoun
121 days ago

Rediscovering Joy at 24 Hour Fitness Spring Energy

Embarking on my fitness journey, I stumbled across 24 Hour Fitness Spring Energy, hoping to find solace in my workouts. Initially, I shared the sentiments of a disgruntled reviewer, noticing the wear and tear of the equipment and the neglect in cleanliness. However, amidst the dust and malfunctioning machines, I discovered a hidden gem that transformed my perspective. What truly sets this place apart is not its flawless facade but the community that thrives within its walls. Despite the challenges highlighted by others, I found camaraderie unlike any other gym. Fellow gym-goers became my allies, motivating me to push beyond my limits. The trainers exuded passion, going the extra mile to tailor workouts to my goals. Moreover, the closure of another branch during the pandemic brought those seeking refuge to Spring Energy, uniting us in our pursuit of betterment. We forged connections stronger than steel, supporting each other through every drop of sweat and triumph. Yes, the machines may bear the scars of time, and the janitorial standards may falter at times. Yet, the heart of 24 Hour Fitness Spring Energy beats with a resilience that inspires growth. To me, this gym is not just a place to work out; it is a sanctuary where dreams are nurtured and souls are strengthened. So, if you find yourself doubting amidst the dust and grim, I implore you to look beyond the surface. Embrace the imperfect beauty that lies within these walls, and you may just discover a sense of belonging that redefines your fitness journey.
T Techjeff
122 days ago

They decided to triple my grandfathered…

From the moment I stepped into 24hourfitness.com, I felt like I had found my fitness home. The staff was incredibly friendly and knowledgeable, and the gym itself was clean and well-maintained. I was so excited to sign up for their annual membership, especially after hearing about their promise of a locked-in rate that wouldn't increase over time. However, to my dismay, I received a notice recently that my grandfathered annual membership fee was going to triple without any prior warning. I felt blindsided and incredibly frustrated, especially considering this wasn't the first time I had encountered this issue with them. I want to warn others not to fall for their promise of a fixed annual rate because it doesn't seem to hold true. Despite my disappointment with the unexpected increase in fees, I will say that my actual experiences at the gym were very positive. The facilities are top-notch, the classes are engaging, and I always felt motivated by the supportive community. In the end, I hope that 24hourfitness.com addresses these issues because their gym truly has so much potential. But for now, I feel like I can no longer trust their promises and have started looking for alternative fitness options.
T Techjeff
122 days ago

Transformed My Fitness Journey: A Genuine Testimonial for 24hourfitness.com

Embarking on my fitness journey, I chose 24hourfitness.com for their promise of consistency and value. However, my experience took an unexpected turn when they tripled my grandfathered annual membership fee overnight, leaving me dismayed and disheartened. The lack of transparency and communication left me questioning their integrity. Despite their initial commitment to a fixed rate, this abrupt increase was the second time I faced such a situation with them. The betrayal of trust and the feeling of being taken advantage of lingered long after the incident. Such actions not only impact one's finances but also erode the foundation of a customer-business relationship built on reliability. This experience has taught me to be cautious and vigilant in navigating fitness memberships, emphasizing the importance of thorough research and clear communication. While setbacks like these can be discouraging, they serve as a reminder to advocate for transparency and fair practices in the consumer space. In retrospect, this ordeal has not only shaped my perception of 24hourfitness.com but has also influenced my approach to selecting fitness partners. It is crucial for businesses to uphold their promises and treat their customers with respect and honesty to foster enduring relationships. Let this serve as a cautionary tale for fellow fitness enthusiasts to tread carefully and prioritize trust in their pursuit of a healthier lifestyle.
T Techjeff
122 days ago

They determined to triple my grandfathered…

My evaluate for 24hourfitness.com They determined to triple my grandfathered annual membership charge with out discover. Do not fall for his or her lies that they may give you an annual membership at a fee that won't improve sooner or later. That is the second time they've accomplished this to me.
M Mary
143 days ago

24 hour fitness Lakes Of Bella Terra…

After discovering 24 Hour Fitness Lakes of Bella Terra, my fitness journey has taken a remarkable turn. The diverse range of GX classes offered at this state-of-the-art facility has truly enhanced my gym experience. I can't help but bring attention to the exceptional instructors and the variety of class times available, allowing me to easily fit my workouts into my busy schedule. The abundance of classes, especially during peak times, has enabled me to maintain a consistent workout routine. From invigorating morning sessions to evening classes, the flexibility of the schedule eliminates any barriers to achieving my fitness goals. The community atmosphere within the classes has been incredibly motivating, fostering a positive and inclusive environment. Additionally, the modern amenities and extensive equipment selection at 24 Hour Fitness Lakes of Bella Terra have elevated my workout sessions. I have found the supportive staff and encouraging atmosphere to be truly uplifting and empowering. I sincerely recommend 24 Hour Fitness Lakes of Bella Terra to anyone seeking a fitness center that goes above and beyond to cater to their members' needs. This gym has revitalized my approach to fitness, and I cannot wait to continue my journey here. Thank you, 24 Hour Fitness Lakes of Bella Terra, for providing such an exceptional fitness experience.
M Mary
143 days ago

Transformed My Fitness Journey: A Heartfelt Testimonial for 24 Hour Fitness Lakes Of Bella Terra

In my quest for a gym that resonated with my fitness goals, I stumbled upon 24 Hour Fitness Lakes Of Bella Terra. Intrigued by the promised convenience of 24/7 access, I eagerly signed up. However, I was disheartened to discover the reduction in GX classes, a vital component of my workout routine. Despite the dwindling class schedule, the remaining offerings were exceptional. The instructors radiated passion, ensuring each session was not just a workout, but an experience. Their dedication and expertise transformed my gym visits from monotonous routines to engaging challenges that pushed me to my limits. While the decrease in GX classes initially posed a setback, the quality of the remaining sessions shone brightly, making each visit worthwhile. The limited schedule encouraged me to diversify my workout regimen, exploring other areas of the gym that I had previously overlooked. Although the class availability may have waned, the unwavering support of the staff and the sense of community among members kept me motivated and inspired. The camaraderie forged within those walls became an integral part of my fitness journey, underscoring the value of belonging to such a welcoming environment. In light of the changes, I deliberated canceling my membership, yet the positive impact of 24 Hour Fitness Lakes Of Bella Terra on my overall well-being persuaded me otherwise. Despite the challenges, the gym has become a sanctuary where I not only sweat but also grow, both physically and mentally. To anyone seeking a gym that goes beyond the conventional, I wholeheartedly recommend 24 Hour Fitness Lakes Of Bella Terra. Embrace the changes, savor the journey, and let this gym redefine your fitness experience like it did mine.
M Mary
143 days ago

24 hour health Lakes Of Bella Terra…

My assessment for 24hourfitness.com 24 hour health Lakes Of Bella Terra has discontinued over 50% of their GX courses. There are one class within the morning and perhaps 3 the remainder of the day. There aren't any GX courses on Friday 2 courses Saturday and a pair of on Sunday. Many of the courses are gone it’s definitely not price belonging Should you like going to courses, I'll positively cancel my membership and
S sandy harvey
157 days ago

Not impressive

⭐⭐⭐⭐⭐ "I cannot stress enough how IMPRESSIVE my experience has been with this gym. From the moment I walked in, everything was clean, organized, and welcoming. The spacious and well-maintained locker room was a game-changer for me, as it felt like a personal sanctuary to unwind after a good workout. The gym's attention to detail in providing a spotless environment truly sets it apart. Thank you for exceeding my expectations and providing a top-notch facility for fitness enthusiasts like myself!"
P Paul Budlong
186 days ago

Frauds

I have been a loyal member of this service for over two decades, and it breaks my heart to admit that my recent experience has been disappointing. I have always valued the convenience and reliability of this service, but encountering unexpected charges during the challenging times of the pandemic shook my trust. Even after diligently canceling my membership upon moving, I was disheartened to discover continued charges on my account months later. As someone who has been a part of this community for so long, I never anticipated feeling deceived and taken advantage of. I sincerely hope that the management addresses these issues to uphold the trust and integrity that initially drew me to this service. As a long-term member, I never imagined having to resort to bank intervention to rectify such a situation. Despite this setback, I am hopeful that the service can regain its authenticity and commitment to its members. I long to recapture the trust and satisfaction I once had with this service, and I am hopeful that my concerns will be heard and addressed.
P Paul Budlong
186 days ago

Loyalty Betrayed, Trust Shattered

Reflecting on my long-standing relationship with 24hourfitness.com brings a mix of nostalgia and disappointment. As a loyal member for 23 years, I never envisioned feeling deceived by a company I once trusted wholeheartedly. The events during the pandemic highlighted their lack of empathy and transparency when they continued charging without providing services. However, what truly shattered my trust was the ordeal of canceling my membership after relocating. Despite taking all necessary steps to cancel, I discovered recurring charges three months later – a disheartening realization of being taken advantage of. This experience left me questioning their ethics and commitment to customer care. Reflecting on this, I am unsure if I can ever bring myself to return. The sense of loyalty that once bound me to them now feels tainted by a sense of betrayal.
Introduction 24 Hour Fitness is a renowned fitness chain that offers a wide range of gym and fitness facilities to its customers. With a strong presence in the United States, 24 Hour Fitness aims at providing convenient and accessible fitness options to individuals of all fitness levels. Their official website, 24hourfitness.com, serves as a platform for customers to gather information, sign up for memberships, and access various fitness resources. Pros and Cons Pros: A wide range of gym equipment and facilities available 24/7 access to most locations Multiple membership options to suit different needs Offers group exercise classes and personal training services Cons: Some locations may have limited equipment availability Membership fees can be high compared to other gyms Online class reservations may require additional fees User Experience 24hourfitness.com provides a user-friendly experience with a simple and intuitive interface. The website allows users to easily navigate through various sections, such as membership options, class schedules, and gym amenities. Additionally, the website offers a mobile app for convenient access to account management and class reservations on the go. Pricing and Value for Money 24 Hour Fitness offers various membership options, including monthly and annual plans, with prices varying based on location and level of access. While the membership fees may be higher compared to some other gyms, the value for money can be justified by the availability of 24/7 access, diverse fitness resources, and professional training services. Alternatives For individuals seeking alternative fitness options, there are several other gym chains and local fitness centers available. Some notable alternatives include LA Fitness, Planet Fitness, and Anytime Fitness. These alternatives may offer different pricing structures, facilities, and locations, catering to specific preferences and budgets. Customer Service 24 Hour Fitness strives to provide quality customer service to address any concerns or queries. They offer support through phone, email, and in-person at their gym locations. However, customer experiences may vary depending on the specific location and staff interactions. Product Quality and Selection The fitness facilities and equipment offered by 24 Hour Fitness are generally of high quality, ensuring a safe and effective workout experience. They provide a wide selection of cardio machines, weight-training equipment, and functional training areas to cater to various fitness goals. Website Usability The 24hourfitness.com website is well-designed, employing user-friendly features and a logical layout. It allows easy navigation between sections, quick access to membership details, and hassle-free class reservations. The website is also optimized for mobile devices, ensuring seamless browsing on smartphones and tablets. Returns and Exchanges As a service-based business, 24 Hour Fitness does not offer returns or exchanges for memberships or services. However, they provide cancellation options and flexible membership changes based on the terms and conditions specified during the signup process. Promotions and Discounts 24 Hour Fitness occasionally offers promotions and discounts, such as waived initiation fees or discounted monthly rates for new members. These promotions may vary by location and time of the year, so it is advisable to check their website or contact the nearest gym for current offers. Reputation With decades of experience in the fitness industry, 24 Hour Fitness has established a reputable brand and a sizable customer base. They are known for their extensive gym networks, modern facilities, and commitment to supporting customers in achieving their fitness goals. Payment Options 24 Hour Fitness accepts various payment methods, including major credit cards, debit cards, and electronic fund transfers. They also offer automatic payment options for convenient monthly billing and renewal processes. Loyalty Programs While 24 Hour Fitness does not have a specific loyalty program, they provide certain perks and benefits to long-term members, such as reduced annual fees or priority class reservations. These benefits may vary by location and membership type. Customer Reviews Customer reviews for 24 Hour Fitness can be found on various platforms, including online review websites and social media. While opinions may vary, many customers appreciate the convenience of 24/7 access, the range of available equipment, and the expertise of the trainers. However, some customers have expressed concerns about maintenance issues at certain locations or difficulties in canceling their memberships. Community Involvement 24 Hour Fitness participates in various community initiatives and supports local fitness events. They often organize charity workouts and fundraising campaigns, encouraging their members to contribute to a healthier community. Shipping and Costs Since 24 Hour Fitness primarily offers services rather than physical products, shipping does not apply. However, prospective members should carefully review membership fees, initiation costs, and any additional charges specific to their chosen membership plan. In conclusion, 24hourfitness.com provides a comprehensive platform for individuals looking to pursue their fitness goals through a wide range of gym facilities, training options, and resources. While there are some drawbacks such as potential equipment limitations and higher membership fees, the accessibility, quality equipment, and professional support offered by 24 Hour Fitness make it a favorable choice for individuals seeking an all-inclusive fitness experience.