Users Voice for 24s

18% users rated Terrible
4% users rated Poor
4% users rated Average
2% users rated Very Good
72% users rated Excellent
Pie Chart Review Representation for 24s
24s Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate 24s Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 21 Apr 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.2 2.8 4.2 5 1
Dec 2022 3.6 5 5 5 1.8 5
Jan 2023 5 3.6 3.4 4.1 5 4.9
Feb 2023 3.9 5 5 5 3.4 3
Mar 2023 4.7 5 5 5 3.1 5
Line Chart for Rating of peer stores

24s.com

mahabis.com

fragrancex.com

pureformulas.com

airportparkingreservations.com

boomf.com

Detailed 24s Review by

Introduction

24s.com is a luxury fashion e-commerce store that offers a vast selection of designer clothing items and accessories for men and women. The website was founded in 2017 and is owned by LVMH, the world's leading luxury goods group.

Pros and Cons

Pros:
  • Large selection of luxury fashion items
  • Wide range of designer brands
  • High-quality and authentic products
  • Easy to navigate website
Cons:
  • Expensive products
  • Shipping fees are not waived even for high-priced items
  • Orders take longer to process than other online fashion retailers

User Experience

24s.com provides a user-friendly and easy-to-navigate website that allows customers to browse through its vast selection of designer items with ease. The search function is efficient, and customers can filter their searches according to various criteria such as price, size, and brand.

Pricing and Value for Money

24s.com offers luxury fashion items that come with a hefty price tag. However, the website ensures that customers get their money's worth as all the products are made of high-quality materials and are produced by world-renowned designers.

Alternatives

Some of the alternatives to 24s.com include other luxury fashion e-commerce stores such as Net-a-porter, Farfetch, and Matches Fashion.

Customer Service

The customer service team at 24s.com is highly responsive and provides effective solutions to customer queries and complaints. The website also offers a live chat feature that allows customers to get immediate assistance.

Product Quality and Selection

24s.com offers a vast selection of luxury fashion items that are made of high-quality materials and are produced by world-renowned designers. The products range from clothing items to accessories such as handbags, shoes, and jewelry.

Website Usability

The website is easy to use and navigate. Customers can browse through the different categories of products and use filters to narrow down their searches. The website also offers a wishlist feature that allows customers to save items that they like for future purchases.

Returns and Exchanges

24s.com allows customers to return or exchange items within 30 days of purchase. The website provides a detailed guide on how to initiate the return or exchange process.

Promotions and Discounts

24s.com offers promotions and discounts on various items during special occasions and season sales.

Reputation

24s.com has a good reputation for providing high-quality luxury fashion items that are produced by world-renowned designers. The website has received positive reviews from customers who have praised the website's wide selection of products and efficient customer service.

Payment Options

24s.com accepts payment options such as credit cards, PayPal, and wire transfer.

Loyalty Programs

24s.com offers a loyalty program known as the 24 SÈVRES loyalty program, which allows customers to earn points for every purchase made on the website. The points can be redeemed for discounts on future purchases.

Customer Reviews

Customers have praised 24s.com for providing a vast selection of luxury fashion items and for their efficient and friendly customer service.

Community Involvement

24s.com is involved in various community projects, including the support of the #TOGETHERBAND movement, which promotes a sustainable future.

Shipping and Costs

24s.com ships internationally, and shipping costs vary depending on the destination and the value of the items purchased. The website does not offer free shipping even for high-priced items. Orders take longer to process than other online fashion retailers, with an estimated delivery time of up to ten business days. In conclusion, 24s.com offers a wide selection of luxury fashion items that are produced by world-renowned designers. Although the products come with a hefty price tag and shipping fees are not waived even for high-priced items, the website ensures that customers get their money's worth with its high-quality and authentic products. The website's efficient customer service and easy-to-navigate website make it a popular choice for luxury fashion shoppers.

24s Recent User Reviews

User Rating

5 stars

92

👤

Reviewer Name: customer

Review Submission Date: 2023-02-12

Review Title: very bad experience in returning my…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: very bad experience in returning my order.there's no return label or profoma invoice in the parcel, and after I send email to ask for them to be sent, the customer service replied none of them, but asked which item I would return.This is not efficient neither customer-friendly.

👤

Reviewer Name: Emily Cook

Review Submission Date: 2023-02-11

Review Title: Fast delivery and wonderful packaging
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Fast delivery and wonderful packaging, I look forward to shopping again with 24S!

👤

Reviewer Name: Tracey Canterbury

Review Submission Date: 2023-02-11

Review Title: 24S has become one my favorites for my…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: 24S has become one my favorites for my on line shopping.fantastic service and fast delivery

👤

Reviewer Name: Maria Averianova

Review Submission Date: 2023-02-11

Review Title: The delivery was super fast and the…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The delivery was super fast and the whole opening process felt very special Unfortunately the shows did not fit :( but in the future if I want smith designer would deffo use it again

👤

Reviewer Name: Julia Daniel

Review Submission Date: 2023-02-10

Review Title: Fast shipping, gorgeous package ?
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Unbelievably fast shipping, a personalized package and beautiful product! Thank you for making this shopping experience feel special even through the mail!

👤

Reviewer Name: Adelina Dobrete

Review Submission Date: 2023-02-10

Review Title: Easy to brows/ pay
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Easy to brows/ pay, fast delivery, easy returns, fast refunds. Great overall experience

👤

Reviewer Name: Eimear Walsh

Review Submission Date: 2023-02-10

Review Title: I was very upset that the discount code…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I was very upset that the discount code I was promised had changed terms and conditions without being notified. I feel this should have been highlighted. Also advertising the code over the ultimates that it now doesn’t apply is very misleading. In reply to 24S, when I received the code it was available to use for the ultimates collection. To change these terms without notifying customers is quite unfair. Up until last month it could be used on Ultimates.

👤

Reviewer Name: Jylee

Review Submission Date: 2023-02-08

Review Title: The shipment is fast
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The shipment is fast, the product comes quickly, and I am happy that it came with a good quality product.

👤

Reviewer Name: D. Lias

Review Submission Date: 2023-02-06

Review Title: Ordered my wife a purse that was sold…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered my wife a purse that was sold out everywhere but on their site and was surprisingly $25 cheaper than the retail price. The bag came in 6 days, and my wife loves it. Will do business with this site in the future.

👤

Reviewer Name: Katarina Damnjanovic

Review Submission Date: 2023-02-06

Review Title: Ordered D&G sneakers on sale
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered D&G sneakers on sale. Arrived perfect and very fast. I am really satisfied and will continue to shop with you. Thank you!