24s User Reviews

Introduction

24s.com is a luxury fashion e-commerce store that offers a vast selection of designer clothing items and accessories for men and women. The website was founded in 2017 and is owned by LVMH, the world's leading luxury goods group.

Pros and Cons

Pros:

• Large selection of luxury fashion items
• Wide range of designer brands
• High-quality and authentic products
• Easy to navigate website

Cons:

• Expensive products
• Shipping fees are not waived even for high-priced items
• Orders take longer to process than other online fashion retailers

User Experience

24s.com provides a user-friendly and easy-to-navigate website that allows customers to browse through its vast selection of designer items with ease. The search function is efficient, and customers can filter their searches according to various criteria such as price, size, and brand.

Pricing and Value for Money

24s.com offers luxury fashion items that come with a hefty price tag. However, the website ensures that customers get their money's worth as all the products are made of high-quality materials and are produced by world-renowned designers.

Alternatives

Some of the alternatives to 24s.com include other luxury fashion e-commerce stores such as Net-a-porter, Farfetch, and Matches Fashion.

Customer Service

The customer service team at 24s.com is highly responsive and provides effective solutions to customer queries and complaints. The website also offers a live chat feature that allows customers to get immediate assistance.

Product Quality and Selection

24s.com offers a vast selection of luxury fashion items that are made of high-quality materials and are produced by world-renowned designers. The products range from clothing items to accessories such as handbags, shoes, and jewelry.

Website Usability

The website is easy to use and navigate. Customers can browse through the different categories of products and use filters to narrow down their searches. The website also offers a wishlist feature that allows customers to save items that they like for future purchases.

Returns and Exchanges

24s.com allows customers to return or exchange items within 30 days of purchase. The website provides a detailed guide on how to initiate the return or exchange process.

Promotions and Discounts

24s.com offers promotions and discounts on various items during special occasions and season sales.

Reputation

24s.com has a good reputation for providing high-quality luxury fashion items that are produced by world-renowned designers. The website has received positive reviews from customers who have praised the website's wide selection of products and efficient customer service.

Payment Options

24s.com accepts payment options such as credit cards, PayPal, and wire transfer.

Loyalty Programs

24s.com offers a loyalty program known as the 24 SÈVRES loyalty program, which allows customers to earn points for every purchase made on the website. The points can be redeemed for discounts on future purchases.

Customer Reviews

Customers have praised 24s.com for providing a vast selection of luxury fashion items and for their efficient and friendly customer service.

Community Involvement

24s.com is involved in various community projects, including the support of the #TOGETHERBAND movement, which promotes a sustainable future.

Shipping and Costs

24s.com ships internationally, and shipping costs vary depending on the destination and the value of the items purchased. The website does not offer free shipping even for high-priced items. Orders take longer to process than other online fashion retailers, with an estimated delivery time of up to ten business days. In conclusion, 24s.com offers a wide selection of luxury fashion items that are produced by world-renowned designers. Although the products come with a hefty price tag and shipping fees are not waived even for high-priced items, the website ensures that customers get their money's worth with its high-quality and authentic products. The website's efficient customer service and easy-to-navigate website make it a popular choice for luxury fashion shoppers.