24segons Reviews

Voted Terrible (2/5)

48 Votes

9 Reviews

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In the Big Sales category

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33% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
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T TR
67 days ago

An Honest Experience with 24segons.es: A Cautionary Tale

As a customer who values transparency and reliability, my experience with 24segons.es left much to be desired. Despite their promise of swift deliveries within 2-4 days and claims of stocked items, I soon found myself tangled in a web of excuses and delays. It became evident that their apparent lack of stock was a recurring issue, serving as a convenient means to manage their cash flow. For those grappling with similar frustrations, I urge you to consider an alternative course of action. Instead of settling for a refund, I recommend pursuing a chargeback through your bank. Not only does this ensure a full reimbursement, but it also imposes an additional financial penalty of around 8-15 euros upon 24segons.es. Perhaps, through such measures, they will be compelled to reevaluate their practices and uphold the commitments they make to their customers. In sharing my experience, my intention is not to disparage, but to shed light on the need for accountability and customer-centric service. It is my hope that this feedback serves as a catalyst for positive change within 24segons.es, fostering an environment where promises are kept, and customers' trust is honored.
T TR
67 days ago

Poor service

My review for 24segons.es Be careful, they promise to deliver within 2-4 days, they "have it in stock" at the moment of purchase and then make the excuse that they don't have it it stock or that they have a big demand. This is how they keep their cashflow. For those that have the same issue with delays and excuses from their end, I suggest to instead of asking a refund, go directly to your bank and ask for a chargeback. That way not only you receive your full refund and 24segons will have to pay an additional fee that is around 8-15 euros. Maybe this way they will make improvements in the way they work and actually comply to whay they promise to deliver.
T TR
67 days ago

Exceeding Expectations

From the moment I discovered 24segons.es, I was intrigued by their promising delivery timeframe of 2-4 days. However, my initial skepticism grew as my order faced unexpected delays, leaving me frustrated. It seemed like a classic case of a company overpromising and underdelivering. Yet, instead of giving up, I decided to address the issue by requesting a refund. To my surprise, the situation took a positive turn. Rather than simply processing the refund, I took a leap of faith and reached out to my bank for a chargeback. Not only did this secure my full refund, but it also held 24segons accountable by imposing a significant fee upon them. This experience not only highlighted the importance of consumer empowerment but also served as a catalyst for potential improvements within 24segons' operations. It brought to light the necessity for companies to honor their commitments and prioritize customer satisfaction above all else. In hindsight, what initially appeared as a disappointment transformed into a valuable lesson in advocating for my rights as a consumer. It underscored the significance of taking action in the face of adversity, ultimately leading to a resolution that surpassed my expectations. For those navigating similar challenges, I encourage you to explore all available avenues for recourse. By holding companies accountable and demanding the service you deserve, you not only protect your rights but also contribute to fostering a culture of accountability and excellence in the business world.
M Michael Nicolas Kristensen
82 days ago

Exceptional Service and Speedy Delivery! My New Go-To for Sneaker Shopping

After stumbling upon 24segons.es, I decided to order a pair of basketball shoes. From the moment I confirmed my order, the entire process was seamless. To my surprise, just two days later, I received my eagerly anticipated package. The shoes were even more impressive in person, and the quality surpassed my expectations. I'm thoroughly impressed with the level of service and the top-notch product. 24segons.es has undeniably won me over as my new favorite destination for sneaker shopping. I'll definitely be returning for more in the future!
M Michael Nicolas Kristensen
82 days ago

A Game-Changer in Online Shopping: Authenticity at Its Best!

Embarking on my quest for the perfect pair of basketball shoes led me to 24segons.es, and what a delightful discovery it was! Placing my order seamlessly, I was met with swift confirmations and updates, setting the stage for eager anticipation. True to their promise, within a mere 48 hours, my coveted basketball shoes arrived at my doorstep, impeccably packaged, and ready to elevate my game. The efficiency and professionalism displayed by 24segons.es truly set them apart in the realm of online shopping. From the quality of the product to the impeccable service rendered, every aspect of my shopping experience with 24segons.es exuded authenticity and excellence. As I lace up my new shoes, I am not just a satisfied customer; I am a loyal advocate, eagerly anticipating my next visit to explore their offerings further. Thank you, 24segons.es, for raising the bar and redefining online shopping with your genuine commitment to customer satisfaction. With absolute certainty, I will be back for more - a customer converted, a loyalist in the making!
M Michael Nicolas Kristensen
82 days ago

From Confirmation to Delivery: Exceptional Service at 24segons.es

Diving into the world of online shopping for a pair of basket shoes, I stumbled upon 24segons.es. Through a seamless ordering process, I eagerly awaited the arrival of my coveted sneakers. Much to my delight, within a mere two days, the package was at my doorstep. The efficiency and speed of their delivery left me in awe. The confirmation process was smooth, with every detail precisely outlined, instilling confidence in me as a customer. The moment I unboxed my new shoes, the quality and craftsmanship spoke volumes about the dedication of 24segons.es to offer nothing but the best to their clientele. This experience has undoubtedly cemented my loyalty to 24segons.es. The exceptional service and top-notch product surpassed my expectations. I am already planning my next purchase, eager to explore more from their collection. Thank you, 24segons.es, for setting a benchmark in customer satisfaction and product excellence.
E ed Eduard
168 days ago

From Romania to Spain: A Seamless Shopping Experience with 24segons.es

I recently had the pleasure of purchasing a pair of Air Force Mid sneakers from 24segons.es and I must say, the entire experience was absolutely delightful. Despite encountering a minor hiccup with adding my international address on the website, the customer service team promptly assisted me through WhatsApp, ensuring that my order was swiftly processed. To my surprise, the package was expedited to the courier service without any delay. Much to my satisfaction, the parcel arrived at my doorstep in Romania within a matter of days. The efficiency of both the website and the courier service truly surpassed my expectations. Upon unboxing, I was thrilled to find that the sneakers were an exact match to the images showcased on the website. The size was perfect, and the product was flawlessly pristine. I can confidently say that 24segons.es has won me over as a loyal customer. I am thoroughly impressed with their fast service, top-notch products, and unparalleled attention to customer satisfaction. Without a doubt, I will be returning for more purchases in the future. Thank you, 24segons.es, for such a seamless and enjoyable shopping experience!
E ed Eduard
168 days ago

Air Force Mid Sneakers – A Game-Changing Purchase!

I can't help but exclaim my delight with 24segons.es after my exceptional experience with their service. The hassle-free purchase of the Air Force Mid sneakers was a breeze, despite a minor hitch with international addresses which was swiftly overcome with the help of their responsive WhatsApp support. The speed at which they dispatched my order to GLS and its prompt arrival in Romania left me thoroughly impressed. Unveiling the sneakers, I was thrilled to find that they perfectly mirrored the online images and matched my size requirements precisely, devoid of any defects. This remarkable experience has undoubtedly secured 24segons.es as my go-to choice for future purchases.
E ed Eduard
168 days ago

From Romania with Love: A Sneaker Success Story with 24segons.es

In the bustling world of online shopping, it's rare to come across a gem like 24segons.es. My recent experience with this website left me pleasantly surprised and eager to share the joy it brought me. Living in Romania, I was initially hesitant about purchasing a pair of Air Force Mid sneakers from an international website. However, my worries quickly dissipated as I navigated their seamless ordering process. Despite a minor hiccup with adding my address online (which I hope has been resolved since), their customer service promptly assisted me through WhatsApp, making sure my order was placed without a hitch. To my amazement, the package was swiftly dispatched to GLS, and to my delight, it arrived at my doorstep the following Monday morning. The speed at which both the website and courier service operated was unparalleled, leaving me impressed and eager to lace up my new sneakers. Upon unboxing, I was met with a sight that mirrored the online images - a pristine pair of sneakers that were exactly as I had envisioned. The size was a perfect fit, with no defects in sight. It was a sigh of relief and satisfaction knowing that my trust in 24segons.es was well-placed. With such a positive experience under my belt, I can confidently say that I will be a returning customer. 24segons.es has undoubtedly won me over with their efficiency, quality products, and exceptional service. Here's to many more successful purchases in the future!

Introduction

24segons.es is an online retail platform that specializes in basketball apparel and accessories. With a wide selection of products and a user-friendly interface, this website aims to provide a seamless shopping experience for basketball enthusiasts. From jerseys to shoes, 24segons.es offers high-quality merchandise from top brands such as Nike, Adidas, and Under Armour. In this review, we will delve into various aspects of the website to help customers make an informed decision.

Pros and Cons

  • Pros:
    • Extensive collection of basketball apparel and accessories
    • User-friendly interface for easy navigation
    • Secure payment options and encryption for safe transactions
    • Competitive pricing and frequent promotions
    • Free shipping on orders over a certain amount
    • Dedicated customer service team for assistance
    • Positive customer reviews and high reputation
  • Cons:
    • Limited selection of basketball equipment
    • No loyalty program for repeat customers
    • Not available in all countries

User Experience

24segons.es offers a seamless user experience with its intuitive interface and easy navigation. The website is well-organized, allowing users to browse through different categories effortlessly. Each product page provides detailed descriptions, sizing information, and customer reviews, which help shoppers make informed decisions. The search function is also efficient, enabling users to find specific items quickly. Overall, the user experience on 24segons.es is smooth and hassle-free.

Pricing and Value for Money

When it comes to pricing, 24segons.es offers competitive rates compared to other online retailers in the basketball apparel industry. The website frequently runs promotions and discounts, making it more affordable for customers. Although some premium items may be on the higher end of the price spectrum, the quality of the products justifies the cost. Additionally, free shipping on orders over a certain amount adds value for money.

Alternatives

While 24segons.es provides a wide selection of basketball apparel and accessories, there are alternative retailers available. Websites such as NBA Store and Foot Locker offer similar products and often have exclusive collaborations with basketball players and teams. However, it is worth noting that 24segons.es differentiates itself by focusing solely on basketball, ensuring a dedicated and specialized shopping experience for basketball enthusiasts.

Customer Service

24segons.es prides itself on providing excellent customer service. The website has a dedicated customer service team that is easily reachable via email or phone. They are responsive and knowledgeable, assisting customers with any queries or concerns promptly. Whether it is a question about sizing or an issue with an order, the customer service at 24segons.es shows professionalism and a commitment to customer satisfaction.

Product Quality and Selection

When it comes to product quality, 24segons.es maintains high standards by partnering with reputable brands such as Nike, Adidas, and Under Armour. The merchandise offered on the website is authentic, ensuring customers receive genuine products. While the selection of apparel and accessories is extensive, the range of basketball equipment is somewhat limited. However, the products available are of top-notch quality, leaving customers satisfied with their purchases.

Website Usability

24segons.es excels in terms of website usability. The interface is clean and modern, with a straightforward layout that allows users to navigate effortlessly. The search function is efficient, enabling customers to find specific items quickly. The website also offers a secure and encrypted checkout process, ensuring the safety of customer data. Overall, the usability of 24segons.es is commendable.

Returns and Exchanges

24segons.es has a fair and customer-friendly returns and exchanges policy. If customers are not satisfied with their purchases, they can initiate a return within a specified timeframe. The website provides clear instructions on how to return or exchange items, making the process hassle-free. It is important to note that items must be in their original condition with tags attached for eligibility. Furthermore, return shipping costs will be the responsibility of the customer, unless the return is due to a product defect.

Promotions and Discounts

Customers can take advantage of various promotions and discounts offered by 24segons.es. The website frequently runs sales and special offers where customers can find discounted items. Additionally, 24segons.es occasionally offers exclusive promotions or discounts through their newsletter or social media platforms. By staying updated with these promotions, customers can make significant savings on their basketball apparel and accessory purchases.

Reputation

24segons.es has built a strong reputation in the basketball apparel industry. The website is trusted by customers and has received positive reviews for its quality products and reliable service. With a high reputation for authentic merchandise and excellent customer support, 24segons.es is considered a reputable online retailer in the basketball community.

Payment Options

  • Customers can choose from a variety of secure payment options on 24segons.es. These include:
    • Credit/debit cards (Visa, Mastercard, American Express)
    • PayPal
    • Bank transfers
    • Payment upon delivery (select regions)

Loyalty Programs

Currently, 24segons.es does not offer a specific loyalty program for repeat customers. However, the website does occasionally provide exclusive discounts and early access to sales to its newsletter subscribers and social media followers. While a loyalty program would be a valuable addition, the other promotional opportunities compensate to some extent.

Customer Reviews

Customer reviews play an important role in building trust and credibility for 24segons.es. The website proudly displays customer reviews on product pages, allowing shoppers to read the first-hand experiences of others. The majority of customer reviews are positive, praising the quality of products, prompt delivery, and helpful customer service. This transparency through customer reviews further enhances the trustworthiness of 24segons.es.

Community Involvement

24segons.es actively engages with the basketball community through its social media platforms and sponsorship of local events. The website regularly shares engaging content related to basketball and collaborates with influencers and athletes, fostering a sense of community among basketball enthusiasts. By actively participating in the community, 24segons.es creates an inclusive environment that resonates with its target audience.

Shipping and Costs

24segons.es offers reliable shipping services to various countries. The website provides clear information regarding shipping costs, which may vary depending on the destination and order total. Free shipping is available on orders over a certain amount, further incentivizing customers to add more items to their cart. The estimated delivery times provided by 24segons.es are generally accurate, ensuring customers receive their orders in a timely manner.

In conclusion, 24segons.es is an online retail platform offering a comprehensive selection of basketball apparel and accessories. With its user-friendly interface, competitive pricing, and commitment to customer satisfaction, the website delivers an excellent shopping experience. While there are a few areas to improve upon, such as the range of basketball equipment and the absence of a loyalty program, the overall quality, reputation, and user experience make 24segons.es a trustworthy and convenient choice for basketball enthusiasts.