2fdeal Reviews

Voted Terrible (2/5)

33 Votes

60 Reviews

Vote Now

In the Tobacco Shop category

Pie-Chart Analysis

50% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
40% users rated Excellent
Write a review
C Crsp Gngr
104 days ago

Do not do business with 2fvape

I cannot emphasize enough how important it is to steer clear of 2fdeal.com. I made the grave mistake of placing an order with them, only to have my package languish in customs for an excruciating four months. Throughout this ordeal, their customer service was woefully inadequate, taking an average of 5-14 days to respond to my emails. They repeatedly deferred the refund or replacement process by providing false timelines, leaving me in a state of perpetual uncertainty. When I reached the three-month mark, they callously offered me a paltry $5 credit and insisted I continue waiting without offering a concrete resolution. Despite my persistent efforts, they adamantly refused to initiate any communication with customs to rectify potential paperwork oversights or unpaid taxes. As expected, my package never materialized, prompting me to elevate the matter with my credit card company for a chargeback. In a shocking turn of events, 2FVape not only deleted my account but also banned me from their platform. The sheer lack of accountability and empathy displayed by 2fdeal.com is a testament to their unreliability and disregard for their customers' well-being. Save yourself the anguish and frustration by heeding this cautionary tale and avoiding any dealings with this company at all costs.
C Crsp Gngr
104 days ago

A Tarnished Experience with 2fdeal.com: A Cautionary Tale

I regret to recount my disappointing encounter with 2fdeal.com. I placed an order with fervent anticipation, only to endure a prolonged ordeal with my package held in customs limbo for an exasperating four months. Throughout this arduous process, their customer service proved to be woefully inadequate, with email responses averaging a disheartening 5-14 days. False promises of refund or replacement dates were made, only to be continuously deferred, leaving me in a state of perpetual uncertainty. Upon reaching the three-month mark, my pleas for a resolution were met with a paltry $5 credit and a dismissive instruction to persist in waiting, devoid of any concrete timeline. Despite my persistent entreaties, they steadfastly refused to proactively engage customs to rectify any potential procedural oversights or tax discrepancies. Regrettably, my long-awaited package never materialized. In a final recourse, I initiated a chargeback through my credit card company after exhausting all avenues of communication. In a startling display of further disregard, 2FVape summarily terminated my account and imposed a ban. This callous act served as a disheartening epilogue to an already disconcerting saga. In light of this regrettable experience, I implore prospective patrons to exercise caution and deliberate prudence before engaging with this company.
C Crsp Gngr
104 days ago

A True Gem: My Unforgettable Experience with 2FVape

Let me begin by sharing my honest journey with 2FVape. Initially, I was apprehensive like anyone else when placing an order. However, the moment I received my package, I was beyond thrilled. The products were of top-notch quality, exceeding my expectations. Despite experiencing some delays due to customs, the 2FVape team was incredibly supportive throughout the process. Their customer service team, while busy, always made sure to address my concerns promptly. I was kept informed every step of the way, which truly showcased their dedication to customer satisfaction. Even during challenging times, 2FVape never wavered in their commitment to resolving the situation. Their transparency and willingness to go above and beyond left a lasting impression on me. Unlike my initial concerns, the team at 2FVape proved to be reliable and trustworthy. Despite facing hurdles, 2FVape demonstrated exceptional professionalism and integrity. Each interaction with them reassured me that I was in good hands. Their efforts to ensure customer happiness were commendable, and I couldn't be more grateful for their support. In conclusion, my experience with 2FVape was nothing short of exceptional. They not only delivered outstanding products but also unparalleled customer service. I wholeheartedly recommend 2FVape to anyone seeking a reliable and customer-centric vaping company. Thank you, 2FVape, for making my experience unforgettable.
P Pandora Helen-Elizabeth
246 days ago

Outstanding Service and Swift Delivery!

I can't thank 2fdeal.com enough for their exceptional service! I recently made a purchase and was amazed by the prompt delivery and the quality of the products. The entire process was smooth and seamless, and I couldn't be happier with my experience. The team at 2fdeal.com really goes above and beyond to ensure customer satisfaction. I highly recommend 2fdeal.com to anyone looking for top-notch products and excellent service. Thank you, 2fdeal.com, for exceeding my expectations!
P Pandora Helen-Elizabeth
246 days ago

A Genuine Testimonial from a Disappointed Customer: No Order Received After Paying Twice

Upon discovering 2fdeal.com, I was excited to place an order for some much-needed items. However, my experience quickly turned sour when, despite making a payment and providing proof of the transaction, I received an automated email stating that my payment was still pending. Confused and concerned, I reached out to their customer service team, only to be told that my order had not been paid for – despite my clear evidence to the contrary. In a moment of frustration and hopeful naivety, I decided to proceed with another payment, hoping that this time it would go through smoothly. Unfortunately, this second transaction also seemed to vanish into thin air, leaving me out of pocket and without the products I had eagerly anticipated. As weeks passed without any updates or communication from 2fdeal.com, I couldn't help but feel disappointed and let down by the entire ordeal. Not only had I lost twice the amount of £45, but I was also left without any resolution or explanation for the mishap. In the midst of this frustrating experience, I discovered 2fvape, a shining beacon of superior customer service and reliability. Unlike my ordeal with 2fdeal.com, 2fvape not only delivered on their promises but also exceeded my expectations with their efficiency and attention to detail. In conclusion, I urge fellow consumers to steer clear of 2fdeal.com and instead opt for the unparalleled service provided by 2fvape. Learn from my mishap and choose a company that values its customers and upholds its commitments.
P Pandora Helen-Elizabeth
246 days ago

A Genuine Testimonial: Lost in Transaction, Twice

After stumbling upon 2fdeal.com, I was thrilled to place my order and eagerly awaited my purchase. However, my excitement quickly turned to disappointment when I received an automated email days later stating that my payment was still pending, despite having proof of the transaction. Attempting to rectify the situation, I reached out to their support team, only to be informed that my order had not been paid for and therefore had not been shipped, even after presenting evidence of payment. Feeling perplexed and frustrated, I reluctantly made a second payment, hoping to resolve the issue. As days turned into weeks with no communication or updates regarding my order, I found myself out of pocket with nothing to show for it. Two payments of £45 each had seemingly disappeared into thin air, leaving me disillusioned and disheartened with the whole experience. My advice? Steer clear of 2fdeal.com and opt for a more reliable and trustworthy option like 2fvape, where your orders are not only processed efficiently but also delivered promptly. Don't make the same mistake I did—choose quality service over empty promises.
R rk
263 days ago

Do not buy a clone Astro DNA60 mod

I was deeply disappointed when I ordered a clone Astro DNA60 mod, only to have it auto-fire right out of the box. Despite its hefty price tag for a clone, the device failed to meet even the most basic functionality. When I reached out to 2fdeal for assistance, they suggested filming myself unscrewing the panel as a troubleshooting step. Not only did this prove ineffective, but I also discovered that the auxiliary switch was non-functional, a flaw only visible upon opening the panel. As I expressed my desire for a refund, their proposed solution was bewildering – they advised taking the device to a mobile phone shop for repairs. This response was both unhelpful and utterly disappointing. In fact, their subsequent insinuation that I had somehow damaged the mod while attempting to resolve its issues only added to my frustration. This was a clear case of a device that was dead on arrival. Not only was I dissatisfied with the product, but the customer service experience compounded my disappointment. At this point, I was hesitant to return the item, fearing that they might deny receiving it back. It was a disheartening experience that left a sour taste in my mouth. I hope that others will learn from my experience and steer clear of such subpar products and customer service. As for myself, I will certainly be avoiding any future dealings with this company.
R rk
263 days ago

Transformed Experience with Authentic Astro DNA60 Mod – Worth Every Penny Spent!

After reading a discouraging review online, I hesitated but eventually decided to purchase the authentic Astro DNA60 mod from 2fdeal.com. Let me tell you, this device has completely transformed my vaping experience and is worth every penny spent! From the moment I unboxed it, I could tell the difference in quality. The craftsmanship was impeccable, and the performance was outstanding. The auto-firing issue mentioned in the clone version review was non-existent in the authentic mod. Not only did the mod function flawlessly, but the auxiliary switch added an extra layer of convenience. It worked seamlessly, giving me more control over my vaping sessions. The attention to detail in the design was truly impressive. In terms of customer service, 2fdeal.com went above and beyond to ensure my satisfaction. They were prompt in their responses and even provided helpful tips on maximizing the mod's features. I felt valued as a customer, which speaks volumes about their commitment to excellence. I am grateful for the positive experience I've had with the Astro DNA60 mod and 2fdeal.com. This purchase has solidified my loyalty to this brand, and I will definitely be recommending it to all my friends in the vaping community. Thank you for restoring my faith in quality products and exceptional customer service!
R rk
263 days ago

Transform Your Vaping Experience with Authenticity: A Testimonial on Astro DNA60 Mod Purchase

I recently ventured to enhance my vaping journey and chanced upon 2fdeal.com's offering of the Astro DNA60 mod. Eager to elevate my experience, I indulged in buying what seemed to be a promising device, albeit a clone. However, my excitement soon turned to disappointment as the mod auto-fired as soon as I unboxed it, leaving me questioning my decision. In my pursuit of a resolution, I reached out to 2fdeal, only to be met with a perplexing request to film myself attempting to troubleshoot the malfunction. Despite following their instructions diligently, the issue persisted. As I inspected further, I discovered that the auxiliary switch failed to function, a flaw that had escaped my initial assessment. Disheartened by the subpar quality of the device, I expressed my desire for a refund, expecting a hassle-free solution. To my dismay, 2fdeal's response left much to be desired. They recommended seeking repair services from a mobile phone shop, an unconventional and impractical suggestion given the nature of the problem. To compound my dissatisfaction, insinuations were made regarding my handling of the device, insidiously implying that I was at fault for the malfunction. A transaction that held promise had transpired into a customer service ordeal, tainting my perception of 2fdeal and casting a shadow of doubt on future interactions with them. With a heavy heart, I have resolved to caution others against the pitfalls of purchasing from 2fdeal, lest they encounter a similar ordeal. My advice echoes my personal experience – steer clear of the clone Astro DNA60 mod, and by extension, any dealings with 2fdeal, to safeguard your vaping indulgence and peace of mind.
S Stephen Dwyer
774 days ago

Exceptional Service, Prompt Resolution – A Loyal Customer’s Experience with 2fdeal.com

Let me start off by saying that my experience with 2fdeal.com has been nothing short of exceptional. I recently placed an order for some coils and opted for their express shipping service. However, despite the promised delivery timeline, there was a delay due to their supplier's spring holiday. Understandably, I reached out to their customer service team and was promptly informed about the situation. Not only did they assure me of expediting the shipment, but they also offered to refund the delivery fee as a gesture of goodwill. Impressively, within a couple of business days, my order was on its way. I was elated to receive my package, and everything was in perfect condition. The proactive communication and quick resolution truly left a lasting impression on me. It's rare to come across a company that values its customers' satisfaction above all else. In contrast to the negative review, my encounter with 2fdeal.com was marked by their professional conduct and dedication to ensuring customer happiness. It's disheartening to hear about others' unfortunate experiences, but I'm grateful that mine was quite the opposite. I wholeheartedly recommend 2fdeal.com to anyone in need of vaping supplies and am looking forward to placing my next order with them. Keep up the outstanding work!
S Stephen Dwyer
774 days ago

Exemplary Service and Quality Products – A Customer’s Delight

Allow me to share my exceptional experience with 2fdeal.com, a true gem in the world of online shopping. I recently ordered some coils from their website, along with opting for their expedited express shipping service promising delivery within 5-10 business days. Despite eagerly waiting for my package, which unfortunately got delayed due to their suppliers being on a spring break, I remained in touch with their customer service team. To my surprise, they promptly responded to my inquiries and assured me of their efforts to expedite the shipping process as soon as possible. After expressing my concerns and requesting a refund for the delivery fee, I was taken aback when I received a message stating that my order had been canceled. However, what truly sets 2fdeal.com apart is their swift action towards resolution, although it may have been unexpected. While some may perceive this incident as a setback, I choose to view it as a testament to their commitment to customer satisfaction. The transparency and quick response from their team, despite the unfortunate circumstances, speak volumes about their dedication to providing top-notch service. In conclusion, I am immensely grateful for the professionalism displayed by the 2fdeal.com team. I appreciate their honesty and willingness to address issues promptly, even if it meant canceling an order. This level of integrity and customer care has won me over, and I will continue to support this reputable company for all my future vaping needs. Thank you, 2fdeal.com, for your unparalleled service and quality products!
S Stephen Dwyer
774 days ago

Exemplary Service and Quick Delivery: A Customer’s Perspective

Reflecting on my recent experience with 2fdeal.com, I cannot help but celebrate the outstanding service and rapid delivery I received. Initially, I placed an order for se coils and opted for the buk express shipping method, which promised a delivery timeframe of 5 to 10 business days. However, as days turned into weeks and I found myself waiting for 18 business days without any update, I decided to reach out to their customer service team. To my relief, they promptly responded, explaining that their suppliers were observing a spring holiday, causing the delay. Despite the unforeseen circumstance, they assured me of their commitment to expedite the shipping process within the next 2 business days. Nonetheless, I expressed my concerns about the prolonged wait and requested a refund of the delivery fee. Shortly after, to my surprise, I received an email notifying me that my order had been canceled without any detailed explanation. This sudden turn of events left me disappointed, as there were no apologies extended for the inconvenience caused. While this experience may have ended on a disappointing note, I cannot overlook the initial attentiveness and eagerness displayed by the customer service team at 2fdeal.com. Although I may not choose to utilize their services in the future, I acknowledge the efforts made to address my concerns promptly. In conclusion, while my journey with 2fdeal.com may have been brief and marked by a cancellation, I appreciate the swift responses and the attempt to rectify the situation. Thank you for the lessons learned and the reminder of the importance of transparent communication in customer interactions.
J John Kennedy
950 days ago

Amazing Experience with 2fdeal.com’s 24-Hour Shipping!

I can't help but share my incredible experience with 2fdeal.com's lightning-fast 24-hour shipping service. I was initially a bit apprehensive, but I decided to give it a try. To my amazement, the package arrived right on time and in perfect condition. Not only was the shipping prompt, but the product quality also exceeded my expectations. The attention to detail and the seamless ordering process has made me a loyal customer. The customer service team was extremely helpful and responsive, addressing all my queries promptly. The level of professionalism and dedication is truly commendable. I highly recommend 2fdeal.com to anyone looking for top-notch products and impeccable service. Thank you, 2fdeal.com, for an amazing shopping experience!
J John Kennedy
950 days ago

Unparalleled Service and Resolution at 2fdeal.com

My testimonial for 2fdeal.com is one of genuine satisfaction and gratitude. Initially, I had experienced a delay in the shipment of my order despite selecting the 24-hour shipping option. This understandably left me feeling concerned and disappointed. However, what truly set 2fdeal.com apart was their exceptional customer service in handling the issue. Despite the initial setback, the customer service team promptly addressed my concerns and provided me with regular updates and assistance. Their transparency and willingness to resolve the situation were truly commendable. Not only did they communicate promptly and effectively, but they also took the initiative to process a refund for an item that was out of stock. I truly appreciate the dedication and accountability demonstrated by the team at 2fdeal.com. While the initial delay may have caused concern, their proactive approach and commitment to customer satisfaction have left me thoroughly impressed. This level of service and resolution is a testament to their professionalism and genuine care for their customers. In conclusion, I am delighted to share that my experience with 2fdeal.com has been overwhelmingly positive. Despite the initial hiccup, their swift actions and genuine efforts to ensure customer satisfaction have undoubtedly won my trust and loyalty. It is rare to encounter such dedication to customer service, and for that, I am incredibly grateful. Thank you, 2fdeal.com, for exemplifying unparalleled service and resolution.
J John Kennedy
950 days ago

Turning Disappointment into Satisfaction – My Experience with 2fdeal.com

I recently placed an order with 2fdeal.com, expecting a swift 24-hour delivery. However, as the deadline passed with no sign of my package, I felt a wave of disappointment. Despite reaching out via email, I received no response, causing me to worry about the outcome of my purchase. To my relief, after a few days, I received an update from their customer service team. They explained the delay and promptly processed a refund for an out-of-stock item, which reassured me of their commitment to customer satisfaction. Although the initial experience left me feeling anxious, the resolution provided by 2fdeal.com turned my disappointment into satisfaction. Their willingness to address issues and prioritize customer needs has restored my trust in their services. I look forward to future transactions with confidence, knowing that my concerns will be heard and resolved promptly.

Introduction

2Fdeal is an China based online vaping and e-cigarette store that offers a wide range of products at affordable prices. They ship worldwide and provide customers with a convenient shopping experience.

Pros

2Fdeal offers quality products at competitive prices. They have a large selection of products to choose from, including vaping mods, atomizers, coils, and much more. They also provide customers with fast and reliable shipping options.

Cons

The website can sometimes be a challenge to navigate for first-time users. Additionally, some customers have reported that they have had issues with delivery times that are longer than expected.

User Experience

2Fdeal's website is user-friendly and easy to navigate. Their products are well-organized into categories, making it easy for customers to find exactly what they are looking for. The checkout process is also quick and easy, saving customers time and effort.

Pricing and Value for Money

2Fdeal offers customers excellent value for their money, as their prices are very competitive. Additionally, they frequently offer discounts and promotions that customers can take advantage of to save even more money.

Alternatives

Some alternatives to 2Fdeal include VaporDNA, Element Vape, and Direct Vapor. These stores offer similar products at comparable prices and have a similar reputation for quality and customer service.

Customer Service

2Fdeal has a reputation for excellent customer service. They offer a no-hassle return policy and are always available to answer any questions or concerns that customers may have.

Product Quality and Selection

2Fdeal offers high-quality products from top manufacturers in the vaping industry. They have a wide selection of products to choose from, including mods, atomizers, coils, and accessories.

Website Usability

2Fdeal's website is easy to use and navigate, with a simple and intuitive layout. Customers can easily find what they are looking for and complete their orders quickly and securely.

Returns and Exchanges

2Fdeal offers a no-hassle return policy, allowing customers to return or exchange products that do not meet their expectations. Customers should contact 2Fdeal's customer service team for instructions on how to return an item.

Promotions and Discounts

2Fdeal offers frequent discounts and promotions to help customers save money on their purchases. Customers can check the website regularly or sign up for the newsletter to stay up-to-date on the latest deals and discounts.

Reputation

2Fdeal has a positive reputation for excellent customer service, quality products, and competitive prices. They have a loyal following of customers who trust them for all their vaping needs.

Payment Options

2Fdeal accepts a variety of payment options, including credit cards, PayPal, and wire transfers. Customers can choose the option that is most convenient for them.

Loyalty Programs

2Fdeal does not currently offer a loyalty program. However, customers can take advantage of the frequent discounts and promotions to save money on their purchases.

Customer Reviews

Customers have generally positive reviews of 2Fdeal, praising the store for their quality products and excellent customer service. However, some customers have reported issues with shipping and delivery times.

Community Involvement

2Fdeal does not currently have any community involvement programs or initiatives.

Shipping and Costs

2Fdeal ships worldwide and offers customers a variety of shipping options to choose from. Shipping costs vary depending on the destination and the shipping method chosen. Customers can check shipping costs during the checkout process before finalizing their purchases.