2gud Reviews

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2 Reviews

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In the Electronics & Technology category

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S SurLi Pandit
134 days ago

Flipkart buy…

When I decided to make a purchase from 2gud.com on Flipkart, I was initially hesitant due to the mixed reviews I had seen online. However, I took the plunge and am delighted to share my experience, hoping to alleviate any apprehensions for potential buyers. Upon browsing through Flipkart, I stumbled upon 2gud.com and was immediately drawn to their wide selection of products. I was specifically looking for a reliable smartphone and found a model that caught my eye. Despite a few reservations about the purchase, I proceeded to place an order. To my surprise, the buying process was smooth and hassle-free, instantly easing my initial concerns. The website’s interface was user-friendly, and finding the product I wanted was a breeze. The delivery process was prompt, and my package arrived in mint condition, with the contents all safely secured. As I unboxed my new smartphone, I was thrilled to find that it exceeded my expectations. The device was in pristine condition, as if it were brand new. From its appearance to its functioning, everything was flawless. Moreover, I was particularly impressed by the customer service I received from 2gud.com and Flipkart. Any queries I had were promptly addressed, showcasing their dedication to customer satisfaction and support. This level of service further solidified my confidence in the quality of their products and their commitment to ensuring a positive customer experience. In conclusion, my experience with 2gud.com through Flipkart was nothing short of exceptional. I received a top-notch product, seamless service, and reliable customer support. I would wholeheartedly recommend 2gud.com to anyone looking for quality, refurbished electronics. Thank you, 2gud.com and Flipkart, for surpassing my expectations and providing an outstanding shopping experience!
S Step Up
1320 days ago

LOW QUALITY PRODUCTS SOLD HERE

I cannot thank 2GUD enough for the incredible customer service and high-quality products that they offer. From the moment I placed my order, everything was handled with such care and attention to detail. The CEO Kalyan's dedication to customer satisfaction is truly commendable, and it reflects in the exceptional products they sell. I have made several purchases from 2GUD, and every time, I have been blown away by the quality of the items I received. From electronic gadgets to fashion accessories, everything has surpassed my expectations. I have never received a fake or low-quality product, and the authenticity of their offerings is truly praiseworthy. The seamless shopping experience and fantastic customer support further add to the appeal of 2GUD. Unlike my previous encounters with other online platforms, shopping on 2GUD has been an absolute delight, with timely delivery and excellent packaging. I highly recommend 2GUD to anyone looking for a reliable and trustworthy online shopping destination. It's unfortunate to see any negative reviews, but I can confidently vouch for the authenticity and excellence of 2GUD. Thank you once again for providing such a fantastic service. I will definitely be a returning customer for years to come.

Introduction

2gud.com is an online shopping platform that offers certified refurbished products, including smartphones, laptops, tablets, and more. It is a sub-brand of Flipkart, created with the aim of providing customers with affordable alternatives to new products, without compromising on quality. 2gud.com operates on a purely online model, and its products are offered at attractive prices, coupled with a warranty period and easy returns policy.

Pros and Cons

Pros:
  • 2gud.com offers a range of certified refurbished products at affordable prices.
  • All products offered on the platform come with a warranty period, and the option of easy returns and exchanges.
  • The website is easy to use and offers a seamless shopping experience.
Cons:
  • The selection of products is limited compared to other online shopping platforms.
  • Shipping charges may apply for orders below a certain value.

User Experience

2gud.com offers a seamless shopping experience for its customers. The website is easy to navigate, and the interface is user-friendly. The products listed on the website are categorized by brand, price range, and product type, making it easy for customers to find what they're looking for. The site also offers detailed product descriptions and high-resolution images, which help customers make informed purchase decisions.

Pricing and Value for Money

2gud.com offers certified refurbished products at unbeatable prices. Customers can expect to save up to 60% on certain products compared to new products. Additionally, all products offered on the platform come with a warranty period, making it a great value for money proposition.

Alternatives

Some alternatives to 2gud.com include Amazon Renewed, eBay Certified Refurbished, and Back Market.

Customer Service

2gud.com offers excellent customer service. The platform has a dedicated customer support team that is available to assist customers with any queries, complaints, or concerns they may have. Customers can also track the status of their orders on the website, making it easy to keep track of their purchases.

Product Quality and Selection

2gud.com offers good quality certified refurbished products. The platform has strict quality control measures in place to ensure that all products listed on the website are in excellent condition. However, the selection of products offered on the platform is limited compared to other online shopping platforms.

Website Usability

The website is easy to use and offers a seamless shopping experience. The interface is user-friendly, and products are categorized by brand, price range, and product type, making it easy for customers to find what they're looking for. The site also offers detailed product descriptions and high-resolution images, which help customers make informed purchase decisions.

Returns and Exchanges

2gud.com offers easy returns and exchanges for all products listed on the platform. Customers can return or exchange their products within 7 days of delivery, provided the product is in its original condition and packaging.

Promotions and Discounts

2gud.com offers various promotions and discounts throughout the year. Customers can take advantage of these promotions to save even more on their purchases.

Reputation

2gud.com has built a strong reputation in the market for offering affordable and high-quality certified refurbished products. The platform has strict quality control measures in place to ensure that all products listed on the website are in excellent condition.

Payment Options

2gud.com offers multiple payment options, including credit and debit cards, net banking, and cash on delivery.

Loyalty Programs

Currently, 2gud.com does not offer any loyalty programs for its customers.

Customer Reviews

2gud.com has received positive reviews from customers for its affordable pricing, good quality products, and excellent customer service.

Community Involvement

2gud.com is involved in various community initiatives like "Flipkart Samarth" that aims to empower underprivileged communities, micro-entrepreneurs, and artisans across India.

Shipping and costs

2gud.com offers free shipping for orders above a certain value. Shipping charges may apply for orders below a certain value. Customers can track the status of their orders on the website, making it easy to keep track of their purchases.