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2gud Overall rating
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User Interface
Quality

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Review article published on: 21 Feb 2019

Last updated by on 05 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Mar 2022 5 1.4 4.6 1.3 4.4 1
Apr 2022 5 5 5 1.5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 1.4 5 1.7 4.5 4
Mar 2023 1 1.2 3.9 2.7 4.9 1.8
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Detailed 2gud Review by

Introduction

2gud.com is an online shopping platform that offers certified refurbished products, including smartphones, laptops, tablets, and more. It is a sub-brand of Flipkart, created with the aim of providing customers with affordable alternatives to new products, without compromising on quality. 2gud.com operates on a purely online model, and its products are offered at attractive prices, coupled with a warranty period and easy returns policy.

Pros and Cons

Pros:
  • 2gud.com offers a range of certified refurbished products at affordable prices.
  • All products offered on the platform come with a warranty period, and the option of easy returns and exchanges.
  • The website is easy to use and offers a seamless shopping experience.
Cons:
  • The selection of products is limited compared to other online shopping platforms.
  • Shipping charges may apply for orders below a certain value.

User Experience

2gud.com offers a seamless shopping experience for its customers. The website is easy to navigate, and the interface is user-friendly. The products listed on the website are categorized by brand, price range, and product type, making it easy for customers to find what they're looking for. The site also offers detailed product descriptions and high-resolution images, which help customers make informed purchase decisions.

Pricing and Value for Money

2gud.com offers certified refurbished products at unbeatable prices. Customers can expect to save up to 60% on certain products compared to new products. Additionally, all products offered on the platform come with a warranty period, making it a great value for money proposition.

Alternatives

Some alternatives to 2gud.com include Amazon Renewed, eBay Certified Refurbished, and Back Market.

Customer Service

2gud.com offers excellent customer service. The platform has a dedicated customer support team that is available to assist customers with any queries, complaints, or concerns they may have. Customers can also track the status of their orders on the website, making it easy to keep track of their purchases.

Product Quality and Selection

2gud.com offers good quality certified refurbished products. The platform has strict quality control measures in place to ensure that all products listed on the website are in excellent condition. However, the selection of products offered on the platform is limited compared to other online shopping platforms.

Website Usability

The website is easy to use and offers a seamless shopping experience. The interface is user-friendly, and products are categorized by brand, price range, and product type, making it easy for customers to find what they're looking for. The site also offers detailed product descriptions and high-resolution images, which help customers make informed purchase decisions.

Returns and Exchanges

2gud.com offers easy returns and exchanges for all products listed on the platform. Customers can return or exchange their products within 7 days of delivery, provided the product is in its original condition and packaging.

Promotions and Discounts

2gud.com offers various promotions and discounts throughout the year. Customers can take advantage of these promotions to save even more on their purchases.

Reputation

2gud.com has built a strong reputation in the market for offering affordable and high-quality certified refurbished products. The platform has strict quality control measures in place to ensure that all products listed on the website are in excellent condition.

Payment Options

2gud.com offers multiple payment options, including credit and debit cards, net banking, and cash on delivery.

Loyalty Programs

Currently, 2gud.com does not offer any loyalty programs for its customers.

Customer Reviews

2gud.com has received positive reviews from customers for its affordable pricing, good quality products, and excellent customer service.

Community Involvement

2gud.com is involved in various community initiatives like "Flipkart Samarth" that aims to empower underprivileged communities, micro-entrepreneurs, and artisans across India.

Shipping and costs

2gud.com offers free shipping for orders above a certain value. Shipping charges may apply for orders below a certain value. Customers can track the status of their orders on the website, making it easy to keep track of their purchases.

2gud Recent User Reviews

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Reviewer Name: Step Up

Review Submission Date: 2020-08-20

Review Title: LOW QUALITY PRODUCTS SOLD HERE
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: A SISTER CONCERN OF FLIPKART.100% LOW QUALITY PRODUCTS products, 90% of items. I have been duped many times by 2GUD. The CEO Kalyan is doing nothing about this. And this company is going down , anytime.On several ocassions I have received fake deo's, low quality products etc. I have all my receipts saved.I can provide the proof anytime....ALSO THIS WAS THE COMPANY THAT KILLED EBAY INDIA....I HATE THIS WEBSITEAVOID THIS FRAUD WEBSITE!!!!

👤

Reviewer Name: Step Up

Review Submission Date: 2020-08-20

Review Title: LOW QUALITY PRODUCTS SOLD HERE
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: A SISTER CONCERN OF FLIPKART. 100% LOW QUALITY PRODUCTS products, 90% of items. I have been duped many times by 2GUD. The CEO Kalyan is doing nothing about this. And this company is going down , anytime. On several ocassions I have received fake deo's, low quality products etc. I have all my receipts saved. I can provide the proof anytime.... ALSO THIS WAS THE COMPANY THAT KILLED EBAY INDIA....I HATE THIS WEBSITE AVOID THIS FRAUD WEBSITE!!!!

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