Users Voice for 2star

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for 2star
2star Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Jun 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.3 1 1.5 3.4 4.6
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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2star.it

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Detailed 2star Review by

Introduction

2star.it is an Italian eCommerce platform that sells luxury footwear, mainly sneakers, from renowned brands such as Golden Goose, Palm Angels, Alexander McQueen, and more. The website features a minimalist design with a sleek interface, making it easy to navigate.

Pros and Cons

Pros:
  • The website has a vast selection of luxury sneakers from different brands.
  • 2star.it offers free shipping for orders over €100 within Europe.
  • The platform has a user-friendly interface that makes browsing and shopping easy.
Cons:
  • The prices of the products may be higher than other eCommerce platforms.
  • 2star.it does not offer a loyalty program.
  • The customer service may be slow at times.

User Experience

The browsing process on 2star.it is easy and simple. The homepage showcases the latest products, and users can filter their search by brand, color, size, and price range. The website also provides detailed product descriptions, including material, color options, and sizes available.

Pricing and Value for Money

2star.it prices may be higher than other eCommerce platforms; however, the website offers luxury footwear from renowned brands, making it worth the investment. The website also offers free shipping for orders over €100 within Europe, reducing the overall cost.

Alternatives

Alternative eCommerce platforms that offer luxury sneakers include SSENSE, Farfetch, and Luisaviaroma.

Customer Service

2star.it offers customer service through email and a contact form on their website. Though the response time may be slow at times, the team is helpful and informative when replying to queries.

Product Quality and Selection

2star.it features a vast selection of luxury sneakers from different brands, ensuring that customers can find their preferred style. The website also provides detailed product descriptions, ensuring that customers have all the information they need before making a purchase.

Website Usability

2star.it has a user-friendly interface that makes browsing and shopping easy. The website loads fast, and the filters make the search process efficient. Customers can also save their preferred items in their wishlist for easier access.

Returns and Exchanges

2star.it accepts returns and exchanges within 14 days of the delivery date. The product must be in its original condition, and the customer is responsible for the shipping cost.

Promotions and Discounts

2star.it occasionally offers promotions and discounts, mostly during the holiday season. Customers can sign-up for the newsletter to receive updates on the latest promotions.

Reputation

2star.it has a positive reputation within the fashion industry. The website has received positive reviews from fashion bloggers and influencers, highlighting the website's selection of luxury footwear and user-friendly interface.

Payment Options

2star.it offers various payment methods, including credit card, PayPal, and bank transfer.

Loyalty Programs

2star.it does not offer a loyalty program.

Customer Reviews

Customers have left positive reviews regarding the website's selection of luxury sneakers, efficient browsing process, and user-friendly interface.

Community Involvement

2star.it occasionally collaborates with renowned brands to create limited edition sneakers. This involvement creates a sense of community within the fashion industry.

Shipping and Costs

2star.it offers free shipping for orders over €100 within Europe. The shipping cost for orders under €100 varies, depending on the location. The website also offers international shipping at an additional cost.