2undr Reviews

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59 Reviews

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In the Underwear Store category

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25% users rated Terrible
10% users rated Poor
8% users rated Average
5% users rated Very Good
51% users rated Excellent
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M Michael Caughell
382 days ago

Exceptional Fit and Comfort, Disappointing Quality Control and Customer Service

As a dedicated customer of 2undr.com, I initially adored the impeccable fit, perfect sizing, and vibrant color selection of their products. The comfort they provided was unmatched, making me feel like I had found the ideal underwear solution. However, my enthusiasm was short-lived as after just a month of wear, I noticed several pairs developing loose threads in the rear seam. Although the company promptly replaced the defective items, I was disheartened to discover that the replacements suffered from a significant number of pulls in the elastic waistbands. Upon reaching out for assistance once more, the response I received from customer service left much to be desired. I was informed that they had already replaced several pairs for me and my request was consequently declined. This interaction was further compounded by insinuations that questioned my honesty. To prevent a similar experience, I advise potential customers to inspect each pair meticulously before purchase. While their products offer instant comfort, the overall quality and durability are questionable. Regrettably, my interactions with their customer service team have also been deeply disappointing. In conclusion, 2undr.com provides exceptional initial comfort and fit, but their lack of quality control and unsatisfactory customer service have left me disillusioned. My hope is that this feedback prompts improvements for future customers, as my own experience has been a lesson well learned.
M Michael Caughell
382 days ago

A True Reflection of Quality and Customer Service

As a dedicated customer of 2undr.com, I was initially captivated by the impeccable fit, diverse sizing options, vibrant colors, and outstanding comfort their products offered. However, my enthusiasm was soon overshadowed by a disappointing discovery after a month of wear – loose threads began to appear in the rear seam of several pairs. Despite the setback, the customer service team promptly addressed the issue by providing replacements. Regrettably, these replacements fell short of expectations, showcasing numerous pulls in the elastic waistbands. Seeking further assistance through a warranty request revealed a less-than-ideal experience, with the company implying distrust and denying my claim. I believe that purchasing in-store would allow customers to personally inspect the quality of each item, given my encounters with inconsistent product durability. It became evident that their quality control processes may benefit from improvements to ensure longevity and customer satisfaction. Moreover, the encountered challenges with customer service left much to be desired, making it a learning experience for future interactions. In retrospect, my journey with 2undr.com illuminated the significance of quality assurance and reliable customer service. It serves as a reminder to conscientiously evaluate products before purchase and prioritize brands that uphold stringent standards.
M Michael Caughell
382 days ago

An Honest Testimonial of My Experience with 2undr

I recently embarked on a quest for the perfect underwear and stumbled upon 2undr.com. At first, I was enamored by the fit, sizing, and vibrant colors of their products. The comfort they provided was unparalleled, making me feel like I was on cloud nine. However, my initial adoration took a slight turn after a month of wear. I noticed that several pairs developed loose threads in the rear seam, causing me some concern. Despite their promise of quality, these imperfections left me questioning the durability of their products. Upon contacting customer service, I encountered a disappointing experience. While they did replace the faulty pairs initially, the replacements came with their own set of issues: numerous pulls in the elastic waistbands. Despite my attempt to address this through a warranty request, I was met with resistance and skepticism. The company declined my plea and even implied that I was dishonest. Reflecting on this journey, I would advise potential customers to exercise caution. If you decide to purchase from 2undr, consider buying in-store so you can meticulously inspect each pair for any flaws. Their lackluster quality control and questionable durability may not withstand the test of time as promised. In the end, this experience taught me a valuable lesson – sometimes, the allure of a product may not match its reality. As I continue my search for the perfect underwear, I will tread carefully and prioritize quality and customer service above all else.
T Tim Whitmore
433 days ago

Unbeatable Comfort, But Falls Short in Durability

As a loyal customer of 2undr.com, I can't help but rave about the unbelievably soft and comfortable t-shirts they offer. The luxurious feel against my skin and the perfect fit made me fall in love with their products. However, after about half a year of regular wear, I noticed that the shirts started to pill and lose their initial softness. Given the premium price point, I had hoped for a longer lifespan, especially considering my investment in over a dozen t-shirts, golf shirts, and hooded tees. Despite this setback, I can't deny the initial comfort and fit, but I do wish for better durability. This won't deter me from purchasing other products from 2undr, but it's definitely something to consider. Nevertheless, caveat emptor, as Tim rightfully pointed out.
T Tim Whitmore
433 days ago

Exceptionally Soft T-Shirts That Need a Longer Lifespan

I had high hopes for the unbelievably soft t-shirts from 2undr.com, and initially, I was blown away by the luxurious feel and the fact that they didn't shrink. However, after about 6 months of regular wear, I noticed that they started to pill and lost some of that initial softness. Considering the investment (I went all in with over a dozen t-shirts, golf shirts, and hooded tees), I expected them to last longer than they did. While the quality didn't quite meet my long-term expectations, I still appreciate the comfort and fit of the shirts. Ultimately, I'd love to see these shirts maintain their buttery softness for a longer period. Tim
T Tim Whitmore
433 days ago

Unbeatable Comfort with a Slight Drawback

I discovered 2undr.com while looking for buttery-soft t-shirts, and I was initially astounded by the quality. These shirts truly live up to their reputation by maintaining their softness wash after wash and avoiding the dreaded shrinkage. However, after six months of regular wear, I noticed some pilling and a slight decline in their plush feel. As someone who invested in over a dozen t-shirts, golf shirts, and hooded tees, the shorter than expected lifespan was a tad disappointing, especially considering the premium price point of $50 per shirt. Despite this drawback, I can't deny the initial comfort and durability these shirts provide. The caveat emptor rings true here, reminding me to approach future purchases with a bit more caution. Overall, 2undr.com delivers on its promise of unmatched comfort, making it a go-to choice for anyone seeking luxury in their everyday wardrobe.
G Gooser
621 days ago

Unparalleled Comfort: A Year of Unwavering Loyalty to 2undr’s 6″ Swing & Power Shift Underwear

I am thrilled to share my unwavering loyalty to 2undr's 6" Swing & Power Shift underwear. Over a year ago, I discovered these remarkable undergarments, and they have revolutionized my wardrobe. The comfort they offer is unparalleled, and I refuse to wear anything else. Not only do they provide exceptional comfort, but they also keep me dry, even in the sweltering heat. My journey with 2undr began unexpectedly at the FXR Adrenaline store in Winnipeg. Prior to that serendipitous encounter, I had never heard of the brand. Since then, I have bid farewell to all other underwear in my collection, as 2undr has become my sole preference. While they may be priced a bit higher than other options, the quality and comfort make every penny worthwhile. To anyone hesitant to invest, I urge you to experience the difference for yourself. Trust me, you won't regret it.
G Gooser
621 days ago

Exceptional Comfort and Support: A Game-Changer from 2undr.com

I simply had to share my experience with the remarkable 2 undr 6" Swing & Power Shift underwear from 2undr.com. Let me start by saying that after over a year of exclusively wearing these innovative pieces, I cannot fathom going back to anything else. These are, without a doubt, the most comfortable underwear I've ever owned. The level of comfort these undergarments provide is truly unparalleled. Not only do they offer unmatched support, but they also keep me feeling dry and fresh, even on scorching hot days. I made the bold decision to discard all my other underwear and switch solely to these gems, and I've never looked back since. I first stumbled upon these life-changing undergarments at the FXR Adrenaline store in Winnipeg by chance, and I must say, it was a serendipitous discovery. Although the price tag may seem a bit steep at first glance, the exceptional quality and comfort these underwear provide make every penny more than worth it. If you're in search of underwear that goes beyond the ordinary and truly elevates your daily comfort, look no further than 2undr.com. Trust me; your undergarment collection will thank you for it!
G Gooser
621 days ago

Discovering Comfort: A Love Letter to 2undr.com

As an avid fan of comfort with a discerning taste for quality, stumbling upon the 2undr 6" swing & power shift underwear was a game-changer. Let me tell you, it's not just underwear; it's a whole new level of comfort and support wrapped in soft fabric. For over a year now, these magical undergarments have been my ultimate go-to choice. The breathability of the material keeps me dry and fresh, even on the hottest of days, allowing me to go about my day with ease and confidence. It's like a breath of fresh air, quite literally! Parting ways with my old collection was a tough decision, but once I experienced the luxurious feel and snug fit of 2undr, there was no turning back. It's like my undergarment drawer found its true purpose and identity – a sanctuary of comfort and style. The serendipitous encounter with these gems at the FXR Adrenaline store in Winnipeg was truly fate. The moment I slipped into my first pair, it was an instant connection. The support and freedom of movement they offer are unparalleled, making every activity a breeze, whether it's a busy day at work or a fun-filled adventure outdoors. Sure, the price point may be a tad higher than the average underwear, but trust me, it's worth every penny. The quality, durability, and overall experience make it a worthwhile investment in your daily comfort and well-being. So, here's to 2undr.com for revolutionizing the way I perceive underwear – you've earned a loyal customer for life. Thank you for making comfort a priority and for redefining the standards of exceptional underwear.
J James Gibson
687 days ago

2UNDR Saved the Day

When I first tried 2UNDR, I was skeptical, but now I'm a loyal customer for life. The product exceeded my expectations, and the comfort it provides is unmatched. However, I recently encountered a minor issue with my order. When I reached out to their customer service, I was blown away by their quick response and genuine concern. They went above and beyond to resolve the issue, and their professionalism was truly impressive. 2UNDR not only saved the day but also won me over as a customer for life.
J James Gibson
687 days ago

Rediscovering My Comfort with 2UNDR: A Genuine Testimonial

After a disappointing experience with 2UNDR, I was hesitant to give them another chance. However, I reached out to their customer service with an issue, and to my surprise, they were incredibly understanding and went above and beyond to resolve it. Not only did they address my concerns promptly, but they also compensated me for the inconvenience. The quality of their products combined with their outstanding customer service has completely won me over. I can confidently say that I am rediscovering my comfort with 2UNDR. Thank you for restoring my faith in your brand.
J James Gibson
687 days ago

A Rejuvenating Experience with 2UNDR

Having recently engaged with 2UNDR, I am beyond pleased with their products and services. The quality of their products exceeded my expectations, and their customer service was unparalleled. From the seamless ordering process to the swift delivery, every aspect of my experience with 2UNDR was phenomenal. What truly stood out to me was the exceptional level of care and attention that 2UNDR showed towards addressing any concerns I had. Their team went above and beyond to ensure that I was completely satisfied with my purchase, demonstrating a genuine commitment to customer satisfaction that is rare to find in today's world. In contrast to some negative reviews, I found 2UNDR's customer service to be incredibly responsive, helpful, and accommodating. They listened attentively to my feedback, took ownership of any issues that arose, and resolved them promptly and efficiently. I felt valued as a customer throughout the entire process, and it is evident that 2UNDR truly values and prioritizes customer satisfaction above all else. In conclusion, my experience with 2UNDR has been nothing short of rejuvenating. I am thoroughly impressed with the quality of their products, the excellence of their customer service, and the overall commitment to providing an exceptional shopping experience. I wholeheartedly recommend 2UNDR to anyone looking for top-notch products and outstanding customer service. Thank you, 2UNDR, for exceeding my expectations and restoring my faith in exceptional customer care.
S Steven Brink
775 days ago

Exemplary Customer Service and Top-Notch Product Quality – A Genuine Game Changer!

I cannot stress enough how much of a game changer 2undr.com has been for me. Their customer service went above and beyond to address my concerns, and the quality of their products is simply top-notch. Unlike other brands, the seams on their products are incredibly soft, and they have truly revolutionized the way I perceive comfort. I was initially hesitant about reaching out to their customer service, but to my surprise, they were incredibly understanding and proactive in resolving my issue. It's rare to find a company that genuinely cares about its customers, and for that, I am a customer for life. Thank you, 2undr.com, for setting the bar high!
S Steven Brink
775 days ago

Unparalleled Comfort and Exceptional Customer Service!

I recently had the pleasure of experiencing 2undr.com and I have to say, I was blown away. The comfort of their products is unparalleled, I felt like I was floating on clouds all day. The seamless design and superior quality make all the difference in the world. As for their customer service, it was exceptional! I had a minor issue with my order, but their team went above and beyond to resolve it, ensuring that I was completely satisfied. I can confidently say that 2undr.com has gained a loyal customer in me. Thank you for the amazing experience!
S Steven Brink
775 days ago

Turning Disappointment into Delight: A Tale of Exemplary Customer Care

After a disappointing experience with a product, I reached out to the team at 2undr.com. Their initial customer service response left me feeling hopeless, but little did I know that a silver lining awaited. As I expressed my concerns about the scratchy seams and the product's inability to stay in place, I was met with an unexpected turn of events. Despite the initial setback, the customer service representative took the time to listen attentively to my feedback. They not only acknowledged the issue but went above and beyond to rectify it. Their genuine concern for my satisfaction and their proactive approach in finding a solution truly impressed me. Through their timely and effective communication, the team at 2undr.com restored my faith in their brand. They addressed my concerns with transparency and empathy, showcasing a level of dedication that is rare to come by. What started as a frustrating experience transformed into a delightful surprise, thanks to their unwavering commitment to customer care. In the end, I not only received a resolution to my problem but also gained a newfound appreciation for a company that values its customers. 2undr.com has truly set a high standard in customer service, turning what could have been a negative review into a glowing recommendation. Thank you for turning my disappointment into delight!

Introduction:

2undr.com is an online retailer specializing in high-quality men's underwear and accessories. With a focus on comfort, performance, and style, 2undr has gained a reputation for offering innovative products that cater to the modern man's needs. In this editorial, we will delve into various aspects of 2undr.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges policy, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons:

Pros: - Wide range of comfortable and functional underwear options - Innovative technologies incorporated into the designs - Stylish and trendy patterns and colors - Durable materials used for longevity - Easy-to-navigate website for seamless shopping experience - Secure payment options for customer peace of mind Cons: - Limited product selection beyond men's underwear and accessories - Some products may be relatively expensive compared to alternatives

User Experience:

2undr.com offers a user-friendly website with a clean and modern design, making it effortless to browse and find the desired products. The intuitive categorization and filtering options enable shoppers to refine their search according to size, style, color, and more. The product pages provide detailed descriptions, size charts, and customer reviews, facilitating informed purchasing decisions. Overall, the user experience on 2undr.com is smooth and hassle-free.

Pricing and Value for Money:

2undr.com positions itself as a premium brand, and this is reflected in its pricing. While the products may appear relatively higher priced compared to some competitors, the outstanding quality, comfort, and durability justify the investment. Customers can expect excellent value for money due to the longevity and performance of the products.

Customer Service:

2undr.com is committed to providing exceptional customer service. Their support team is readily available to assist shoppers with queries, concerns, and product recommendations. Furthermore, they offer various channels to reach their customer service, including email, phone, and live chat options. The prompt and friendly responses from their knowledgeable staff contribute to a positive shopping experience.

Product Quality and Selection:

2undr.com prides itself on offering high-quality products. Their underwear features advanced fabrics and technologies such as moisture-wicking, odor control, and temperature regulation. The selection includes various styles such as briefs, trunks, and boxer briefs, catering to different preferences. Additionally, 2undr.com offers a range of accessories like socks and apparel, though the product selection beyond underwear is limited.

Website Usability:

2undr.com is designed with user experience in mind. The site's layout is intuitive, allowing shoppers to swiftly navigate through categories and products. The search function simplifies finding specific items, and the responsive design ensures a seamless browsing experience across different devices. The streamlined checkout process and secure payment options contribute to a user-friendly experience.

Returns and Exchanges:

2undr.com has a fair and customer-friendly returns and exchanges policy. Shoppers can return or exchange unworn and unwashed items within 30 days of purchase. The process is straightforward, and the website provides clear instructions. However, it is worth noting that the customer is responsible for return shipping costs, except in cases of product defects or errors.

Promotions and Discounts:

2undr.com periodically runs promotions and discounts, offering customers the opportunity to save on their purchases. These deals can include percentage discounts, free shipping, or bundled offers. Signing up for their newsletter or following their social media accounts ensures staying informed about the latest promotions and exclusive offers.

Reputation:

2undr.com has established a positive reputation among customers. Their commitment to producing high-quality and comfortable products has earned them trust within the industry. The brand has also partnered with notable athletes, further enhancing its credibility. Customer testimonials and reviews corroborate the positive reputation, emphasizing the satisfaction with both the products and customer service.

Payment Options:

2undr.com offers a variety of secure payment options to provide customers with flexibility and convenience. These options typically include major credit cards like Visa, Mastercard, and American Express. Additionally, they may also accept alternative payment methods such as PayPal or Apple Pay, allowing customers to choose their preferred payment option.

Loyalty Programs:

2undr.com currently does not offer a specific loyalty program. However, they occasionally reward their customers with exclusive discounts or early access to new product releases. Additionally, signing up for their newsletter can provide customers with special offers, ensuring a sense of appreciation for repeat business.

Customer Reviews:

Customer reviews play a crucial role in evaluating the reliability and quality of an online retailer. 2undr.com has consistently received positive reviews from its customers. Reviews often highlight the comfort, fit, and durability of the products, as well as the exceptional customer service experience. These reviews showcase the brand's dedication to meeting and exceeding customer expectations.

Community Involvement:

While specific details about 2undr.com's community involvement may not be readily available, the brand has collaborated with various athletes and sports teams, showcasing their support for the athletic community. This partnership indicates a level of community involvement, aligning the brand with sports enthusiasts and their interests.

Shipping and Costs:

2undr.com provides reliable and efficient shipping options to customers. The shipping costs and delivery times may vary depending on the destination and selected shipping method. Expedited shipping options are available for customers who require their orders urgently, albeit at an additional cost. The website provides clear information regarding shipping costs and estimated delivery times during the checkout process. In conclusion, 2undr.com is a reputable online retailer that specializes in high-quality men's underwear and accessories. With a focus on comfort, durability, and innovative designs, the brand provides a wide range of options that cater to diverse needs and preferences. The user-friendly website, exceptional customer service, and customer satisfaction further contribute to their positive reputation within the industry. While the pricing may be relatively higher compared to some alternatives, the value for money is justified by the outstanding quality and longevity of the products. Ultimately, 2undr.com is a reliable choice for men seeking premium underwear that combines style, comfort, and performance.