30grad Reviews

Voted Poor (3/5)

49 Votes

63 Reviews

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In the Clothing Store category

Pie-Chart Analysis

46% users rated Terrible
10% users rated Poor
6% users rated Average
14% users rated Very Good
24% users rated Excellent
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R Rinee
48 days ago

Exemplary Service and Seamless Returns – A Customer’s Delight

Let me share my delightful experience with 30grad.shop. I recently purchased a T-shirt that unfortunately didn't fit me as expected. Upon reaching out to their customer service team to inquire about an exchange for a different size, I was pleasantly surprised by the prompt response I received. Although the policy stated "Kein Umtausch und Keine Erstattung," the team at 30grad.shop went above and beyond to accommodate my request. They advised me to return the original shirt at my own expense and assured me that upon receipt, I could place a new order for the correct size while receiving a refund for the returned item. True to their word, I sent back the T-shirt and eagerly awaited the refund. Despite a slight delay, the team at 30grad.shop maintained open communication and provided me with updates throughout the process, ensuring transparency and trust. I am pleased to say that the refund was successfully processed, and I couldn't be happier with the outcome. Not only did 30grad.shop handle my return with professionalism and efficiency, but they also showcased a level of customer service that exceeded my expectations. Their dedication to customer satisfaction truly sets them apart in the online retail industry. For anyone looking for a reliable and customer-centric shopping experience, I wholeheartedly recommend 30grad.shop. Thank you for turning what could have been a frustrating situation into a positive and memorable interaction. I look forward to shopping with you again in the future!
C Christoph
53 days ago

Unparalleled Customer Service and Swift Ticket Delivery at 30grad.shop

I cannot express my gratitude enough for the exceptional service I received from 30grad.shop. At first, I was a bit hesitant after reading some negative reviews, but I decided to give them a chance. I opted for the standard delivery, which only cost 5,95€, and to my surprise, the tickets arrived much sooner than expected. Not only was the delivery swift, but the customer service team also went above and beyond to address my query regarding the shipment status. Despite the initial delay in responding to my email, their genuine concern and effort to resolve the issue promptly truly impressed me. I would highly recommend 30grad.shop to anyone looking for reliability, efficiency, and exceptional customer service. It's safe to say that they have won me over as a loyal customer, and I will definitely be using their services again in the future. Thank you, 30grad.shop, for making my experience a memorable one!
C Christoph
53 days ago

An Unforgettable Journey of Patience and Gratitude at 30grad.shop

Embarking on my online shopping journey with 30grad.shop was a test of patience and understanding, one that led to a surprising twist of gratitude and satisfaction. Initially drawn in by their enticing offerings, I eagerly placed an order for a mere 5.95€, expecting a seamless delivery process. However, as days turned into weeks, and the long-awaited package failed to arrive, frustration started to set in. To my dismay, reaching out to inquire about the status of my order only added to my disappointment, as it took a lengthy two weeks to receive a response regarding the whereabouts of my shipment. In that moment, I found myself questioning my decision and reminiscing about more reliable alternatives like Eventim. Yet, it was during this period of uncertainty and wavering faith that 30grad.shop truly showcased their commitment to customer satisfaction. Their thoughtful response, although delayed, was filled with genuine concern and proactive steps to ensure the safe delivery of my purchase. This unexpected display of dedication and care in rectifying the situation not only restored my faith in their brand but also left me with a sense of gratitude for their efforts. Through this rollercoaster of emotions and experiences, I learned that sometimes, the greatest rewards come from moments of challenge and doubt. 30grad.shop may have tested my patience, but in the end, they emerged as a beacon of reliability and customer-centric values that set them apart in the online shopping realm. In a world where swift transactions often overshadow genuine care, 30grad.shop stands out as a reminder that behind every digital storefront lies a team willing to go the extra mile to ensure customer satisfaction. My journey with them may have had its ups and downs, but the destination of gratitude and appreciation makes it all worth it.
A Adrian Zetzschke
76 days ago

Feeling Duped: A Cautionary Tale from 30grad.shop

As a long-time online shopper, I pride myself on being cautious and thorough when it comes to making purchases. So, when I stumbled upon 30grad.shop and found what seemed to be the perfect concert tickets, I was ecstatic. Little did I know, this excitement would soon turn into frustration and disappointment. It's been over a month since I placed my order, and the tickets are still nowhere to be seen. The lack of response from their customer service team, both via phone and email, has left me feeling utterly helpless. It's disheartening to see such a disregard for customer satisfaction. I'm sharing my experience to warn others about the potential pitfalls of dealing with 30grad.shop. It's important to stay vigilant and do thorough research before making any purchases from lesser-known online vendors. In an age where online scams are all too common, it's crucial to remain cautious and informed. I hope my story serves as a wake-up call for those considering shopping with 30grad.shop. Remember, diligence is key, and it's always better to be safe than sorry.
A Adrian Zetzschke
76 days ago

A Journey of Hope and Disappointment: My Experience with 30grad.shop

When I stumbled upon 30grad.shop, I was filled with excitement and anticipation. The promise of great deals and seamless ticket booking seemed too good to be true. Unfortunately, my enthusiasm turned into disappointment as I found myself entangled in a web of unmet expectations and poor customer service. For over a month, I eagerly awaited the arrival of my tickets, only to be met with silence and frustration. My attempts to reach out via phone calls were fruitless, with no one on the other end to address my concerns. As days turned into weeks, my hope dwindled, and the joy of my upcoming event was overshadowed by the looming uncertainty. Desperation took hold as I resorted to sending multiple emails, each one echoing my growing dismay. Yet, all I received in return was silence – a deafening void where customer service should have thrived. The lack of communication and accountability left me feeling stranded and questioning the legitimacy of the company. My experience with 30grad.shop was a stark reminder of the importance of transparency and reliability in e-commerce. While the initial allure was undeniable, the reality proved to be a stark contrast. The journey from excitement to disillusionment was a painful one, colored by dashed hopes and unfulfilled promises. As I reflect on my ordeal, I can't help but feel a sense of betrayal and caution. While setbacks are a part of life, being left in the dark by a company meant to facilitate joyous experiences is a bitter pill to swallow. My trust in 30grad.shop has been shattered, replaced by a lingering doubt and wariness towards online transactions. Despite the disappointment that clouds my experience, I hold onto a glimmer of hope – hope for better practices, honest dealings, and attentive customer service in the vast landscape of e-commerce. My journey with 30grad.shop may have ended in disillusionment, but it serves as a poignant reminder to tread carefully and seek authenticity in every online interaction.
A Adrian Zetzschke
76 days ago

Exemplary Service and Swift Delivery – A Customer’s Perspective

Reflecting on my recent experience with 30grad.shop, I cannot emphasize enough the outstanding service I received. From the moment I placed my order, the communication was prompt and transparent. Despite initial concerns, the tickets arrived promptly, exceeding my expectations. The team at 30grad.shop spared no effort in ensuring my satisfaction as a customer. Their dedication to resolving any queries or issues was unparalleled. I was consistently kept informed of the status of my order, alleviating any uncertainties I might have had. In contrast to some negative reviews, my encounter with their customer service was nothing short of exceptional. They were attentive, accommodating, and went above and beyond to address any inquiries I had promptly. I am genuinely grateful for the seamless transaction and the reliable service provided by 30grad.shop. Their commitment to customer satisfaction sets a benchmark for online retailers. I wholeheartedly recommend them to anyone seeking a stress-free shopping experience.
N Nils Kant
89 days ago

A Support Team That Goes Above and Beyond: My Experience with 30grad.shop

I recently purchased 2 "Football Bromance" mugs from 30grad.shop, and unfortunately, one of the mugs arrived damaged. However, my disappointment quickly turned into appreciation when I contacted their support team. I reached out to express my concern, and to my surprise, they not only refunded the cost of the damaged mug but also sent an additional mug as a gesture of apology. This level of customer service truly exceeded my expectations and left me feeling valued as a customer. I would like to extend my gratitude to Vicky from the support team, whose kindness and professionalism made the entire process smooth and pleasant. I have never encountered such a dedicated and friendly support team before. Thank you, 30grad.shop, for your exceptional service and for going the extra mile to ensure customer satisfaction. I highly recommend this shop to anyone looking for quality products and outstanding customer care.
N Nils Kant
89 days ago

Unbeatable Customer Service and Generosity at 30grad.shop: A True Gem

I recently had the pleasure of ordering 2 Football Bromance mugs from 30grad.shop, and I couldn't be more satisfied with my experience. Upon delivery, I discovered that one of the mugs had been damaged in transit. However, after reaching out to the support team, I was blown away by their exceptional responsiveness and kindness. Not only did they promptly refund me for the damaged mug, but they also went above and beyond by sending an additional mug as a gesture of apology. I have never encountered such outstanding customer support before. A special shoutout to Vicky, whose genuine friendliness and dedication truly made my day. At 30grad.shop, it's not just about the quality products, but the unparalleled care and consideration they show to their customers. I highly recommend them to everyone in search of a delightful shopping experience.
N Nils Kant
89 days ago

Unmatched Customer Service and Genuine Care at 30grad.shop

Let me share my experience with Football Bromance, an incredible product from 30grad.shop. Upon receiving my order of two mugs, I noticed that unfortunately, one had been damaged during transit. However, what truly set 30grad.shop apart was their exceptional customer support. After reaching out to them, they promptly refunded me for the broken mug without any hassle. But what truly touched my heart was their gesture of sending me an additional mug as a token of apology. This level of care and attention to customer satisfaction is rare to come by. I must extend my heartfelt gratitude to Vicky from their support team, whose kindness and prompt assistance truly made this experience unforgettable. Thank you, 30grad.shop, for not only delivering quality products but also for exemplifying unmatched customer service with a personal touch. Your dedication to customer satisfaction is truly commendable.
M Marcel
103 days ago

30grad.shop Exceeds Expectations in Customer Service!

As a loyal customer of 30grad.shop, I am delighted to share my experience with their exceptional customer service. When I encountered an issue with my recent purchase, I reached out to their support team and was amazed by their prompt and efficient assistance. Not only did they address my concerns swiftly, but they also went above and beyond to ensure that I was completely satisfied with the resolution. Unlike other online retailers, 30grad.shop genuinely values their customers and their dedication to providing top-notch service is truly commendable. I highly recommend 30grad.shop to anyone seeking a seamless and enjoyable shopping experience!
M Marcel
103 days ago

A Testimonial of Redemption: A Journey with 30grad.shop

Embarking on my shopping experience with 30grad.shop was nothing short of a rollercoaster ride. Initially faced with what seemed like a disaster, I encountered challenges that tested my patience. The support team's responses were delayed, leaving me frustrated and disappointed. However, amidst the chaos, a silver lining emerged. The team at 30grad.shop, recognizing their misstep, went above and beyond to rectify the situation. Their dedication to customer satisfaction shone through as they not only addressed my concerns promptly but also provided a solution that exceeded my expectations. What started as a catastrophe transformed into a tale of redemption. The journey with 30grad.shop taught me the value of perseverance and the importance of exceptional customer service. I am now a loyal fan, grateful for the opportunity to witness a company's commitment to righting their wrongs. Thank you, 30grad.shop, for turning a negative experience into a positive lesson in customer care.
M Marcel
103 days ago

A Customer Service Triumph: 30grad.shop Goes Above and Beyond!

As someone who values exceptional customer service, I cannot recommend 30grad.shop enough for their outstanding dedication to their customers. Despite encountering a minor hiccup initially, the support team at 30grad.shop truly exceeded my expectations with their unparalleled professionalism and commitment to resolving my issue promptly and efficiently. Their approachable demeanor and swift responses left me feeling not only valued as a customer but also impressed by their genuine desire to ensure my satisfaction. In a world where lackluster customer service seems to be the norm, 30grad.shop stands out as a beacon of excellence in the e-commerce industry. Thank you, 30grad.shop, for turning what could have been a "Katastrophe" into a customer service triumph!
D Danny
108 days ago

Unparalleled Experience Shopping at 30grad.shop: A Testament to Exceptional Service

I just had to share my experience with 30grad.shop, and it's the epitome of what customer service should be. From the moment I placed my order on November 18th, I had high hopes. However, as days turned into weeks, my anticipation turned into concern when the order hadn't arrived. The lack of any feedback or support from the store added to my frustration. It was incredibly disappointing. But then, I reached out to their customer service, and the way they handled my concerns completely turned my experience around. Their dedication to ensuring customer satisfaction and resolving issues promptly not only impressed me but reinstated my faith in their brand. I can say without a doubt that I'm incredibly satisfied with how they addressed my concerns and resolved the issue. They went above and beyond to make things right, and I truly appreciate that level of commitment to their customers. The quality of their products and the dedication of their customer service team have won me over. I can confidently say that I'll be returning to 30grad.shop for future purchases. Thank you for turning a disappointing situation into an opportunity to showcase exceptional service.
D Danny
108 days ago

Exceptional Service and Swift Delivery

I can't say enough about the outstanding service I received from 30grad.shop. I recently placed an order on 18.11 and was pleasantly surprised by the swift delivery. The seamless transaction and timely arrival of my order truly exceeded my expectations. The support team was incredibly responsive, ensuring that I was kept in the loop every step of the way. This level of commitment to customer satisfaction has solidified my loyalty to 30grad.shop. I highly recommend them for their exceptional service and look forward to future transactions!
D Danny
108 days ago

An Unforgettable Experience: My Order from 30grad.shop on November 18th

When I placed my order on November 18th with great excitement, little did I know that it would turn into a disappointing ordeal. Days passed, and the package never arrived. Despite my efforts to reach out for support, there was complete silence from the other end. The lack of communication and assistance left me feeling abandoned and frustrated. Reflecting on this experience, I can't help but feel let down by the unmet expectations and poor customer service. It's disheartening when a brand you trusted fails to deliver not just physically, but also in terms of support and care. This incident has taught me the importance of reliable and responsive customer service. It's not just about the products; it's the entire experience that counts. Regrettably, I won't be returning to 30grad.shop after this letdown. A painful lesson learned, but a reminder to value customer satisfaction above all else.

Editorial Review of 30grad.shop

Introduction

30grad.shop is an online retail store that specializes in high-quality fashion and lifestyle products. With a wide selection of trendy clothing, accessories, and home decor items, the shop caters to individuals looking for unique and stylish items to enhance their personal style and living spaces.

Pros and Cons

  • Pros:
    • Extensive collection of fashion and lifestyle products
    • High-quality and trendy items
    • Responsive and user-friendly website
    • Competitive pricing
    • Excellent customer service
    • Easy returns and exchanges
  • Cons:
    • Limited availability of certain products
    • Shipping costs can be high for international orders

User Experience

30grad.shop offers a seamless and enjoyable user experience. The website is well-organized, making it easy to navigate and find desired products. The search functionality is efficient, allowing users to quickly locate specific items. Additionally, product descriptions and images provide comprehensive details, helping customers make informed purchase decisions.

Pricing and Value for Money

The pricing at 30grad.shop is competitive, offering excellent value for money. While some products may be priced higher due to their premium quality, there are also affordable options available for budget-conscious shoppers. The shop frequently runs promotions and discounts, further enhancing its value proposition.

Customer Service

Customer service is a top priority for 30grad.shop. The team is responsive, friendly, and knowledgeable, ensuring that customer queries and concerns are addressed promptly. Whether via email or live chat support, the staff goes the extra mile to provide exceptional assistance, resulting in a positive shopping experience for customers.

Product Quality and Selection

The product selection at 30grad.shop is carefully curated, focusing on uniqueness, style, and quality. From fashionable clothing to stylish accessories and home decor items, each product is chosen with great attention to detail. The shop collaborates with reputable brands and designers, ensuring that customers receive high-quality products that exceed their expectations.

Website Usability

The 30grad.shop website offers excellent usability, featuring a clean and modern design. The layout is intuitive, allowing users to browse seamlessly across different sections. The addition of filters and sorting options makes it convenient for customers to narrow down their search and find the products they desire without any hassle.

Returns and Exchanges

30grad.shop has a hassle-free return and exchange policy. If customers are not fully satisfied with their purchase, they can request a return or exchange within a specified timeframe. The process is straightforward, and the shop's customer service team is readily available to assist throughout the return or exchange process.

Promotions and Discounts

30grad.shop regularly offers promotions and discounts, allowing customers to enjoy additional savings on their purchases. These promotions are often advertised on the website, email newsletters, and social media platforms, ensuring that customers stay updated and can take advantage of the best deals available.

Reputation

30grad.shop has built a solid reputation for its commitment to providing high-quality products, exceptional customer service, and a seamless shopping experience. Positive customer reviews and testimonials further validate the shop's reliability and trustworthiness.

Payment Options

30grad.shop offers a range of secure payment options to cater to diverse customer preferences. Customers can conveniently pay for their purchases using major credit cards, PayPal, or other popular payment gateways. The shop ensures the encryption of personal and financial data, ensuring a safe and secure transaction process.

Loyalty Programs

30grad.shop rewards its loyal customers through a loyalty program. By engaging in various activities such as making purchases, leaving product reviews, and referring friends, customers can earn loyalty points. These points can be redeemed for discounts or exclusive offers, fostering customer loyalty and appreciation.

Customer Reviews

Customer reviews play a vital role in the success of 30grad.shop. The website features a dedicated section where customers can leave reviews and ratings for the products they have purchased. These reviews serve as a valuable resource for potential buyers, offering insights into product quality, fit, and overall satisfaction.

Community Involvement

30grad.shop actively participates in community involvement initiatives. The shop collaborates with local artisans and supports sustainable and ethical practices. By engaging in fair trade and giving back to the community, 30grad.shop demonstrates its commitment to social responsibility.

Shipping and Costs

30grad.shop offers worldwide shipping, ensuring that customers from different locations can access its products. However, international shipping costs may vary and can be relatively higher due to distance and customs fees. The shop strives to provide the most efficient and cost-effective shipping options while ensuring the safe and timely delivery of orders.

In conclusion, 30grad.shop is a reputable online retailer that prioritizes customer satisfaction and offers a wide array of high-quality fashion and lifestyle products. With its user-friendly website, competitive pricing, excellent customer service, and commitment to product quality, the shop provides an exceptional shopping experience. Whether you are looking to revamp your personal style or enhance your living spaces, 30grad.shop is an excellent choice.