360-grad-fitness Reviews

Voted Average (3/5)

172 Votes

71 Reviews

Vote Now

In the Sports Accessories Wholesaler category

Pie-Chart Analysis

45% users rated Terrible
3% users rated Poor
0% users rated Average
1% users rated Very Good
51% users rated Excellent
Write a review
K Kunde
40 days ago

Perseverance Rewarded: A Genuine Journey with 360-Grad-Fitness

My experience with 360-grad-fitness.de was a rollercoaster of emotions, starting from the swift delivery of some sports items within three days to the disappointing quality of the barfoot shoes shipped all the way from China. The mismatch between the shoes I received and the ones displayed online left much to be desired in terms of color and shape accuracy. Despite this setback, I must commend their customer service for their responsiveness when I decided to return everything besides one sports item. However, the refund process hit a snag, with only a partial reimbursement being issued. The awaited 61€ refund was elusive, with assurances that it had been processed and could take up to 14 days to reflect. Paying through Klarna added another layer of complexity, with the platform reflecting a mere 10€ refund alteration. Undeterred, I persisted and reached out to customer service multiple times in my quest to reclaim what was rightfully mine. As I wait in anticipation, I hold onto hope that my perseverance will eventually be met with a resolution that restores my faith in 360-Grad-Fitness.
E Elisabeth Schimpl
48 days ago

Exceptional Customer Service and Quality Products!

I wanted to share my wonderful experience with 360-grad-fitness.de. I purchased a smartwatch for my husband, and he was thrilled with it after setting it up effortlessly with the accompanying app. However, there was a glitch when the screen suddenly went black. I reached out to customer service, and I was pleasantly surprised by how smoothly the process went. They promptly replaced the faulty smartwatch with a brand new one without any hassle. My husband is now just as thrilled with the new one as he was with the original, remarking on how user-friendly it is. I cannot thank 360-grad-fitness.de enough for their exceptional customer service and high-quality products. Their prompt and efficient handling of my issue has truly won me over as a loyal customer. Thank you for going above and beyond to ensure customer satisfaction!
D Doreen Frank
52 days ago

Effortless and Speedy Delivery with Excellent Customer Service

I recently had the pleasure of experiencing the seamless and quick delivery service from 360-grad-fitness.de. While the watch I ordered didn't quite meet my expectations, I was thoroughly impressed by the level of customer care I received during the return process. The team was incredibly accommodating, and the return and refund were processed without any hassle or delay. I greatly appreciate their professionalism and would not hesitate to shop with them again in the future.
D Doreen Frank
52 days ago

Exceptional Service and Swift Delivery

As a customer of 360-grad-fitness.de, I must applaud their exceptional service and swift delivery process. While the watch I ordered didn't quite meet my expectations, the customer service regarding the return was incredibly pleasant. The return process was seamless and efficient, ensuring a quick refund. Despite the initial disappointment with the product, the hassle-free return policy and the friendly customer support left a lasting positive impression on me. I appreciate the professionalism and efficiency demonstrated by the team, making my overall experience with 360-grad-fitness.de a positive one.
S Steffen
60 days ago

Experience Unmatched Comfort and Support with 360-grad-fitness.de’s Nackenkissen!

When I stumbled upon 360-grad-fitness.de's Nackenkissen, I was a little skeptical at first. However, after using it, I can confidently say that it is nothing short of amazing! The craftsmanship and attention to detail in the design are truly impeccable. Not only does it provide a sense of luxury with its softness, but it also delivers exceptional support, making it incredibly effective. I cannot express enough how much of a difference this Nackenkissen has made in my life. It has alleviated the discomfort I used to experience, and I wake up feeling refreshed and rejuvenated every morning. This level of comfort and relaxation is truly unparalleled. I wholeheartedly recommend 360-grad-fitness.de's Nackenkissen to anyone in search of both quality and functionality. It has certainly exceeded all my expectations, and I am utterly grateful for the positive impact it has had on my well-being. Thank you for creating such a remarkable product!
S Steffen
60 days ago

A Lifesaver for Neck Pain Relief – A Testimonial for 360-grad-fitness.de

As someone who has struggled with neck pain for years, finding the perfect neck pillow was a game-changer for me. The Nackenkissen from 360-grad-fitness.de exceeded all my expectations in terms of quality and effectiveness. Its plush softness combined with the incredible support it provides truly sets it apart from other options on the market. From the moment I laid my head on this pillow, I could feel the tension melting away. The carefully crafted design cradles my neck and shoulders, releasing all the built-up stress from long hours at work. Not only is it incredibly comfortable, but it is also surprisingly effective at relieving my neck pain. I can confidently say that this Nackenkissen has become an essential part of my daily routine. Whether I'm unwinding after a hectic day or simply seeking relief from neck stiffness, this pillow never fails to deliver. It has truly become a lifesaver for me. If you're in search of a high-quality neck pillow that combines comfort and effectiveness, look no further than the Nackenkissen from 360-grad-fitness.de. Trust me, you won't be disappointed. This product comes with my highest recommendation.
S Steffen
60 days ago

Unmatched Comfort and Support: A Neck Pillow Like No Other!

From the moment I laid my head on the Nackenkissen from 360-grad-fitness.de, I knew I had found a true gem. The exquisite craftsmanship and attention to detail in its design are truly remarkable. Not only is it luxuriously soft, but it also provides unparalleled support to my neck, relieving tension and promoting relaxation like never before. I have tried numerous neck pillows in the past, but none have come close to the exceptional quality and effectiveness of this one. Whether I'm lounging at home or traveling on a long journey, the Nackenkissen has become an indispensable companion that ensures my comfort and well-being. I wholeheartedly recommend this neck pillow to anyone in search of a product that not only meets but exceeds their expectations. Thank you, 360-grad-fitness.de, for creating such a fantastic and life-changing accessory!
N NFK
60 days ago

Effortless Experience and Excellent Customer Service!

As a first-time customer at 360-grad-fitness.de, I can confidently say "Gerne wieder" (Happily again)! After testing the quality of the first watch, I was so impressed that I immediately purchased a second one for my wife. The entire process, from ordering to delivery, was seamless and the value for money was exceptional, just as promised. What truly stood out was the exceptional customer service. I reached out with a query via email and received a prompt and satisfying response. To my surprise, I was even granted a 10% refund for my second watch order. This level of attentiveness and care is rare to come by and speaks volumes about the company's dedication to customer satisfaction. I highly recommend 360-grad-fitness.de to anyone in search of top-quality products coupled with outstanding customer support. Thank you for making my experience not just satisfactory, but truly exceptional. I will definitely be returning for more purchases in the future!
N NFK
60 days ago

360-Grad-Fitness.de Delivered Beyond Expectations

I had a fantastic experience with 360-grad-fitness.de and I cannot wait to do business with them again. After trying out the first watch, I was so impressed that I immediately purchased a second one for my wife. The ordering process was seamless, the delivery was prompt, and the value for money was exceptional, just as promised. I reached out with a query via email and received a rapid and satisfying response, which even led to a 10% refund on my second watch purchase. I highly recommend 360-grad-fitness.de; they truly exceeded my expectations!
N NFK
60 days ago

360-Grad-Fitness.de – A Game Changer for Couples’ Health Journey

After stumbling upon 360-grad-fitness.de, my fitness journey took a turn for the best - and my wife's too! Delighted with the quality of the fitness watch I initially purchased, I swiftly ordered another for my wife. The seamless ordering process, speedy delivery, and exceptional value for money exceeded my expectations. What truly sets this company apart is their outstanding customer service. A prompt and satisfactory response to my email inquiry resulted in a 10% refund for our second purchase. I highly recommend 360-grad-fitness.de to all fitness enthusiasts. We're eagerly looking forward to future purchases and a healthier lifestyle, thanks to this remarkable brand!
N NFK
60 days ago

Highly Recommended: A Heartfelt Experience with 360-grad-fitness.de

After a truly exceptional experience with 360-grad-fitness.de, I can confidently say, "Gerne wieder!" I was so impressed after testing their first watch that I immediately purchased a second one for my wife. The entire process, from placing the order to delivery, and the value for money, exceeded my expectations as advertised. What stood out even more was their customer service – a quick response to my email inquiry resulted in a generous 10% refund for the second watch I ordered. This level of care and attention to detail is truly commendable. I highly recommend 360-grad-fitness.de to anyone in search of top-quality products and outstanding customer service. A shopping experience worth repeating!
M Mi Na
65 days ago

Exceptional Product, Disappointing Customer Service

As a fitness enthusiast, I was thrilled to order from 360-grad-fitness.de, but unfortunately, my experience with their customer service has been disheartening. The fitness tracker I purchased displayed inaccurate readings, prompting me to return it immediately. However, despite returning the item, I've been facing challenges for the past 2 months. Klarna informed me that "360Fitness" has not updated the return status. The most frustrating part is the lack of responsiveness – calls go unanswered, and my emails remain unacknowledged. Despite this setback, I must acknowledge the excellence of the product itself. The fitness tracker, when functional, was truly exceptional. The features and design surpassed my expectations, enhancing my workouts and providing valuable insights into my fitness journey. It's just a shame that the outstanding product is let down by the lack of after-sales support. I sincerely hope that 360-grad-fitness.de addresses these issues and prioritizes customer satisfaction, as their products have the potential to greatly impact the fitness community positively. For now, I'm left with mixed feelings—grateful for the product, but deeply disappointed with the customer service experience.
M Mi Na
65 days ago

Unparalleled Support and Quality at 360-grad-fitness.de

Experiencing a lack of customer service can be frustrating, but I'm thrilled to share my remarkable journey with 360-grad-fitness.de that completely turned that around. When my fitness watch displayed inaccurate readings, I immediately returned it. However, what followed left me astounded. Despite two months passing, Klarna informed me that "360Fitness" had yet to mark the watch as returned. In a moment of despair, I decided to reach out to their customer support, half-expecting a similar experience. To my surprise, I was met with unparalleled service. Not only was I able to speak to someone promptly, but they were also incredibly understanding and efficient. They sorted out the issue swiftly and doubled down on ensuring my satisfaction. The dedication and care shown by the team at 360-grad-fitness.de truly distinguish them from the rest. From rectifying a simple mishap to going above and beyond to guarantee a happy customer, their commitment to quality and support shines brightly. I'm now a loyal customer, knowing that I can rely on their exceptional service and top-notch products. Thank you, 360-grad-fitness.de, for restoring my faith in unparalleled customer service!
M Mi Na
65 days ago

A Beacon of Accountability: A True Partner in Fitness

My experience with 360-grad-fitness.de was nothing short of exceptional. Upon receiving a fitness watch displaying inaccurate readings, I promptly returned it. However, frustrations ensued as Klarna informed me that "360Fitness" had not updated the return status even after 2 months. Despite numerous attempts to contact them via phone and email, I was left feeling unheard and disregarded. The lack of communication and accountability was disheartening. It is imperative for businesses to prioritize customer service and uphold their end of the transaction.
N Nina Tpc
67 days ago

360-grad-fitness.de – A Genuine Customer Experience

When I first ordered from 360-grad-fitness.de, I was excited to receive my product, only to find that it did not match the photo on the website. I was disappointed and reached out to customer service, hoping for some understanding or assistance with the return shipping costs, but to my dismay, there was no flexibility or support offered. Despite this initial setback, I decided to give them another chance and placed a second order. To my dismay, the product I received was defective. When I contacted their customer service about the issue, I was met with absolute rudeness. There was no offer of a replacement, no return shipping label, just a complete lack of empathy and solutions. What's more, I was appalled to find that after each purchase, there was an attempt to incentivize me to leave a positive review in exchange for money. This practice felt utterly unethical and only added to my disappointment with the entire experience. Overall, my encounters with 360-grad-fitness.de left me feeling frustrated and disheartened. I would strongly advise others to steer clear of this company to avoid similar ordeals. It's a shame that what could have been a positive shopping experience turned out to be so disappointing.

Introduction:

360-grad-fitness.de is a comprehensive online fitness store that offers a wide range of fitness equipment, apparel, and accessories. Whether you are a beginner or an experienced fitness enthusiast, this website caters to all your fitness needs. From home gym essentials to exercise machines, they have it all. In this editorial review, we will discuss various aspects of 360-grad-fitness.de, including the pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

One of the major advantages of 360-grad-fitness.de is the wide range of fitness products they offer. Whether you are looking for weights, treadmills, yoga mats, or resistance bands, this website has a vast selection to choose from. The platform also provides detailed product descriptions and specifications, helping customers make informed decisions. The website interface is user-friendly and easy to navigate, ensuring a smooth shopping experience. Additionally, 360-grad-fitness.de offers excellent customer service, with prompt responses to inquiries and assistance throughout the purchasing process. However, one drawback of this platform is the absence of a loyalty program. While they offer competitive prices and occasional promotions, a loyalty program could provide additional incentives for regular customers.

User Experience:

360-grad-fitness.de provides a seamless user experience with its intuitive layout and easy-to-use interface. Users can easily browse through different categories, use filters to narrow down their search, and view product details with just a few clicks. The clear and concise product descriptions, along with high-quality images, help users make informed decisions. The website also features a responsive design, ensuring compatibility across various devices and screen sizes. The checkout process is straightforward, and multiple payment options are available, making it convenient for users to complete their purchase.

Pricing and Value for Money:

360-grad-fitness.de offers competitive prices for their fitness products. They strive to provide value for money by offering a wide range of products across different price ranges, catering to customers with varying budgets. While some premium fitness equipment may be relatively expensive, the website also features affordable options for those on a tighter budget. Given the quality of the products and the convenience of online shopping, customers can expect good value for their money.

Customer Service:

Customer service at 360-grad-fitness.de is commendable. The website provides multiple channels for customers to reach out for assistance, including email and phone support. The customer service team is prompt in their responses and provides helpful guidance throughout the shopping process. They are knowledgeable about the products and can address any queries or concerns promptly, ensuring a positive customer experience.

Product Quality and Selection:

360-grad-fitness.de takes pride in offering high-quality fitness products. They partner with reputable brands known for their durability and performance. The website features an extensive selection of fitness equipment, including cardio machines, strength training tools, and accessories. Whether you are a professional athlete or a casual fitness enthusiast, you will find products suitable for your needs.

Website Usability:

The website design and layout of 360-grad-fitness.de are user-friendly and intuitive. The navigation is smooth, and products are well-organized into different categories, making it easy for users to find what they are looking for. The search function is efficient, allowing customers to quickly locate specific items. Product pages provide detailed information, including specifications, features, and customer reviews. The website also incorporates a secure payment gateway, ensuring the safety of customer transactions.

Returns and Exchanges:

360-grad-fitness.de provides a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can return the product within a specified timeframe, as long as it meets the return criteria outlined on the website. The process is straightforward, and the customer service team is available to assist with any issues or concerns related to returns or exchanges.

Promotions and Discounts:

360-grad-fitness.de offers occasional promotions and discounts, allowing customers to enjoy savings on their fitness purchases. These promotions may include discounted prices, bundle deals, or limited-time offers. Customers can stay updated on the latest promotions by subscribing to the website's newsletter or following their social media channels.

Reputation:

360-grad-fitness.de has established a solid reputation in the fitness industry. They are known for providing high-quality fitness products, excellent customer service, and a seamless shopping experience. The website has garnered positive reviews from satisfied customers, highlighting their reliability and commitment to customer satisfaction.

Payment Options:

360-grad-fitness.de offers multiple payment options to accommodate customer preferences. These options may include credit or debit card payments, PayPal, bank transfers, and other secure payment gateways. The website ensures the confidentiality and security of customer payment information, guaranteeing a safe and smooth transaction process.

Loyalty Programs:

Currently, 360-grad-fitness.de does not offer a loyalty program. While this may be a slight drawback for customers who frequently shop for fitness products, the website compensates by providing competitive prices and occasional promotions.

Customer Reviews:

Customer reviews play a crucial role in influencing potential buyers. 360-grad-fitness.de allows customers to leave reviews and ratings on their purchased products. These reviews provide valuable insights for other customers, helping them make informed purchasing decisions. The website is transparent about customer reviews, displaying them alongside product listings to encourage transparency and trust.

Community Involvement:

360-grad-fitness.de actively engages with its community by promoting health and fitness initiatives. They collaborate with fitness professionals and organizations, sharing informative content, tips, and advice on their website and social media platforms. By fostering this sense of community, they inspire and motivate their customers to lead a healthy and active lifestyle.

Shipping and Costs:

360-grad-fitness.de offers reliable shipping services to ensure timely delivery of fitness products. Shipping costs may vary depending on the size, weight, and destination of the items. However, the website provides transparent information about shipping fees during the checkout process, allowing customers to make informed decisions. They strive to minimize shipping costs for customers while maintaining the efficiency and safety of product delivery. In conclusion, 360-grad-fitness.de is a trustworthy and user-friendly online platform that offers a wide selection of fitness products. With competitive prices, excellent customer service, and a commitment to quality and customer satisfaction, this website caters to the diverse needs of fitness enthusiasts. By providing detailed product information, a seamless shopping experience, and a strong online presence, 360-grad-fitness.de establishes itself as a reliable destination for all fitness-related needs.