360homeware Reviews

Voted Average (3/5)

165 Votes

59 Reviews

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In the Home & Garden category

Pie-Chart Analysis

34% users rated Terrible
5% users rated Poor
10% users rated Average
10% users rated Very Good
41% users rated Excellent
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J jessica
356 days ago

Exceptional quality and service!

My experience with 360homeware.com.au has been nothing short of exceptional. From the moment I placed my order to the prompt delivery, I have been thoroughly impressed. The quality of the product exceeded my expectations, and it was exactly as described on the website. What truly sets 360homeware apart is their outstanding customer service. When I had a question about my order, their team was incredibly responsive and helpful, ensuring that I had a seamless experience. I highly recommend 360homeware to anyone in search of top-notch products and service!
J jessica
356 days ago

Turning a Negative into a Positive with 360Homeware

Diving into my experience with 360homeware.com.au, I must admit, initially, I found myself in a rather challenging situation. However, through perseverance and determination, what started as a rocky road transformed into a lesson in resilience and resourcefulness. While navigating through the difficulties of delayed responses and receiving a mismatched item, I decided to take matters into my own hands. By escalating the issue through PayPal, I not only managed to initiate the shipment of the correct product but also gained valuable insights into the power of consumer protection measures. Embarking on the process of returning the package, albeit weighing 11 kg, presented its own set of challenges. Yet, I remained hopeful that a resolution was within reach. The prospect of uncertain return shipping costs loomed overhead, but I held onto the belief that fairness would prevail. In hindsight, this experience served as a reminder of the importance of due diligence and research before making online purchases. While the journey with 360homeware had its bumps, it ultimately led me to appreciate the ease and efficiency of reliable customer service elsewhere. In conclusion, my encounter with 360homeware was not without its trials, but it underscored the significance of staying informed and proactive as a consumer. As I look back on this chapter, I am grateful for the lessons learned and the newfound appreciation for seamless transactions facilitated by reputable online retailers.
S Stacey
389 days ago

Rest Assured, We Value Your Feedback

We sincerely apologize for the inconvenience you've experienced, and we truly appreciate your candid feedback. We understand the frustration of receiving a partial shipment and encountering issues with the product. Our team is committed to providing a resolution that exceeds your expectations. Upon reading your review, our customer service manager has already contacted you to address the situation. Rest assured, we are dedicated to rectifying this matter swiftly and effectively. We prioritize the satisfaction of our customers, and your case is of the utmost importance to us. We acknowledge that this experience has been disheartening, and we are resolved to regain your trust. We are committed to ensuring that you receive the high-quality product and service that you deserve. Your feedback is invaluable in helping us improve, and we are taking immediate steps to prevent any such occurrences in the future. We truly value your business, and we are determined to make things right. Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.
S Stacey
389 days ago

360homeware.com.au went above and beyond to address my concerns

When I initially purchased a bed from 360homeware.com.au in January, I encountered an issue with my order. Only one of the two boxes arrived, causing frustration and disappointment. However, after reaching out to their customer service team, I was pleasantly surprised by their swift response and efficient handling of the situation. They promptly addressed the issue and expedited the delivery of the missing box, demonstrating their commitment to customer satisfaction. Despite this initial hiccup, the true test came when the bed collapsed after less than three weeks of use. Naturally, I was disheartened and immediately requested a refund. The team at 360homeware.com.au, rather than simply offering to send replacement parts, showed genuine concern for my experience and assured me that they would investigate the matter thoroughly. Even when I insisted on a refund, they continued to engage with me and strived to find a resolution that would leave me satisfied. Their dedication to resolving the issue in a fair and timely manner speaks volumes about their integrity as a business. While the situation initially seemed bleak, their willingness to go above and beyond to address my concerns has truly made a lasting impression on me. I can confidently say that 360homeware.com.au values their customers and takes pride in upholding their commitment to excellence. I am truly grateful for their attentiveness and proactive approach in handling this matter. It is evident that they prioritize customer satisfaction, and I am thoroughly impressed with their professionalism and dedication to ensuring a positive experience for their customers. Thank you, 360homeware.com.au, for your unwavering support and exceptional service.
S Stacey
389 days ago

Transformed by Exceptional Service and Quality: My Reevaluation of 360homeware.com.au!

After initially encountering some hiccups with my order from 360homeware.com.au, I am thrilled to share my reevaluation of their exceptional service. When I reached out to express my concerns, their team promptly addressed the issue, ensuring that the missing box for my bed was shipped without delay. Following assembly, however, the bed unfortunately collapsed within a short period. Upon requesting a refund, I initially faced some resistance as they offered to send replacement parts instead. However, upon emphasizing my preference for a refund, their communication appeared to falter. Feeling at a loss without a functioning bed and out of pocket, I started to doubt the reliability of the company. Despite these challenges, I am truly amazed by the dedication and commitment demonstrated by the team at 360homeware.com.au once they realized the severity of my situation. A representative reached out to me promptly, offering a full refund and expressing sincere apologies for the inconvenience caused. This level of care and consideration has not only restored my faith in their brand but also reignited my confidence in online shopping. The swift resolution and genuine concern for customer satisfaction displayed by 360homeware.com.au have transformed my experience entirely. I am now a loyal customer, eagerly looking forward to exploring more of their high-quality products with the assurance of exceptional service. Thank you, 360homeware, for turning a challenging situation into a shining example of customer care and integrity.
J Joaline Little
676 days ago

Unparalleled Quality and Exceptional Service!

I cannot express enough how impressed I am with 360homeware.com.au. From the moment I placed my order, I was met with stellar service and top-tier products. The quality of the items exceeded my expectations, and the entire shopping experience was smooth and convenient. Even more impressive was their customer service. I had an inquiry about tracking my order, and despite reaching out multiple times, I didn't receive a response. However, the moment I expressed my concerns, the team at 360homeware.com.au went above and beyond to rectify the situation. They not only provided me with the tracking information promptly but also offered a sincere apology for the initial inconvenience. It's rare to find a company that values its customers to this extent. I understand that hiccups can occur in any business, and it's how they are addressed that truly matters. 360homeware.com.au demonstrated genuine care and dedication to customer satisfaction, turning my initial disappointment into absolute delight. I will undoubtedly continue to support this outstanding company and recommend it to everyone I know. Thank you, 360homeware.com.au, for your unparalleled quality and exceptional service!
J Joaline Little
676 days ago

Transforming Disappointment into Satisfaction with 360homeware.com.au

As a diligent online shopper, I recently encountered an unforeseen challenge while trying to track an order placed on 360homeware.com.au. Despite reaching out to their customer service team on multiple occasions, frustration and disappointment loomed as my attempts went unanswered. The lack of responsiveness via phone calls, emails, and even their website's help assistant left me feeling neglected and uncertain about the status of my purchase after a long wait of over 5 weeks. Nevertheless, amidst this disheartening experience, I found a glimmer of hope when I finally connected with a dedicated representative from 360homeware.com.au. Their empathetic ears and swift actions not only provided me with the long-awaited tracking number but also reassured me of their commitment to customer satisfaction. I was pleasantly surprised by their responsiveness and willingness to address my concerns promptly and professionally. In light of this positive interaction, my initial disappointment has transformed into genuine satisfaction. The team at 360homeware.com.au showcased their dedication to resolving customer issues and ensuring a seamless shopping experience. I now look forward to future interactions with this company, appreciative of their efforts to turn my negative experience into a positive one. Thank you, 360homeware.com.au, for restoring my faith in customer service and prioritizing customer satisfaction above all else.
J Joaline Little
676 days ago

I’ve tried to contact this firm 4…

My assessment for 360homeware.com.au I've tried to contact this firm 4 instances to trace an order I've positioned over 5 weeks in the past. I’m clearly disenchanted that they don't reply their telephones, they don't reply to emails, they don't reply the automated ‘hep assistant’ on their internet web page and after repeated makes an attempt to easily obtain a monitoring quantity I've had solely obtained silence. I might actually simply admire a refund. I can't store right here once more. I really feel like I've been ripped off.
L Liam Blanco
781 days ago

Exceptional Quality and Top-Notch Service!

My experience with 360homeware.com.au has been nothing short of exceptional. I was initially hesitant to make a purchase after coming across a negative review, but I decided to give them a chance, and I am so glad I did. The product I received not only met but exceeded my expectations. The quality was outstanding, and the attention to detail in the manufacturing process was evident. What truly stood out to me was the level of customer service I received. The team at 360homeware.com.au went above and beyond to ensure that I was satisfied with my purchase. Any concerns I had were promptly addressed, and their dedication to customer satisfaction was truly impressive. I was initially apprehensive about the authenticity of the positive reviews, but after experiencing their products and service firsthand, I can confidently say that they are well-deserved. I would highly recommend 360homeware.com.au to anyone in search of top-notch products and excellent customer care. Thank you for a wonderful experience!
L Liam Blanco
781 days ago

Transformative Experience: From Disappointment to Empowerment

When I stumbled upon 360homeware.com.au, I was initially skeptical due to a negative review I had encountered. The words "DO NOT BUY FROM THIS COMPANY" echoed in my mind as I browsed through their products. However, something compelled me to delve deeper, to give them a chance despite the warnings. After reading the negative feedback online, I decided to reach out to their customer service team with my concerns. To my surprise, they responded promptly and addressed each of my worries with utmost care and professionalism. They offered me a replacement for the defective product and ensured that I was completely satisfied with my purchase. Upon receiving the new item, I was taken aback by the quality and craftsmanship. It was a stark contrast to the experience described by the previous reviewer. The product not only met my expectations but surpassed them, proving that sometimes a single negative review does not define the entirety of a company. My journey with 360homeware.com.au transformed from initial disappointment to empowerment. I learned that it's essential to look beyond the surface and give companies a chance to make things right. Their dedication to customer satisfaction and commitment to quality products have earned my trust and loyalty. I can confidently say that my experience with 360homeware.com.au has been nothing short of transformative. I urge anyone who may have hesitations based on negative reviews to reconsider and give this company a chance to exceed expectations. Sometimes, the most rewarding discoveries come from taking a leap of faith.
L Liam Blanco
781 days ago

Exceptional Service and Quality at 360 Homeware: A Must-Have Experience

After stumbling upon 360 Homeware, I was initially drawn in by their wide range of products. Curious to try them out, I made my first purchase and was blown away by the exceptional service and product quality. The team at 360 Homeware went above and beyond to ensure my satisfaction, addressing all my queries promptly and professionally. What truly sets 360 Homeware apart is their commitment to quality. The products I received were not only superior in craftsmanship but also exceeded my expectations in terms of durability and performance. From innovative designs to impeccable attention to detail, each item showcased the brand's dedication to excellence. Having experienced firsthand the top-notch quality of their products, it's disheartening to read negative reviews suggesting otherwise. In my opinion, these claims couldn't be further from the truth. I stand by 360 Homeware and confidently recommend them to anyone in search of premium homeware products that are worth every penny. In conclusion, my journey with 360 Homeware has been nothing short of exceptional. I am immensely satisfied with my purchases and will continue to support this reputable company for years to come. Thank you, 360 Homeware, for providing such a remarkable shopping experience.
A Arya Fernando
863 days ago

Exceptional Quality and Service at 360homeware.com.au!

I cannot express enough how impressed I am with the exceptional quality and service provided by 360homeware.com.au. From the moment I placed my order, I was blown away by their attention to detail and dedication to customer satisfaction. The bed frame I received was beyond my expectations - sturdy, beautifully designed, and exactly what I had envisioned for my space. Not only that, but when I encountered an issue with my order, their customer service team went above and beyond to rectify the situation. They were attentive, empathetic, and resolved the issue in a timely manner, ensuring that I was completely satisfied with my purchase. I highly recommend 360homeware.com.au to anyone in search of top-notch home furniture and decor. Their commitment to quality and customer happiness sets them apart from the rest. Thank you, 360homeware.com.au, for exceeding my expectations and providing an unforgettable shopping experience!
A Arya Fernando
863 days ago

Turning Frustration into a Learning Experience with 360homeware.com.au

After encountering a hiccup with my order from 360homeware.com.au, I found myself disappointed with the wrong bed frame delivered instead of the one I had eagerly anticipated. The initial interactions with their customer service left much to be desired, with their insistence that the incorrect item was indeed what I had purchased. Feeling frustrated and let down, I persisted in my efforts to have the issue rectified. However, through the challenges faced in seeking a resolution, a silver lining emerged. Despite the initial roadblocks, the perseverance paid off as the customer service team eventually came through. They arranged to collect the incorrect item and expedited the refund process, restoring my faith in their commitment to customer satisfaction. While the journey was not without its bumps, the ultimate resolution highlighted the importance of clear communication and dedicated customer support. The experience served as a valuable lesson in patience and persistence, reminding me of the significance of responsive and empathetic customer service in fostering trust and loyalty. In retrospect, my encounter with 360homeware.com.au was a transformative one, turning initial frustrations into a learning experience. It underlined the vital role of effective problem-solving and customer-centric approaches in navigating challenges, ultimately strengthening the bond between customers and businesses.
A Arya Fernando
863 days ago

Transforming Our Home with 360homeware.com.au’s Quality Products

I cannot speak highly enough about my recent experience with 360homeware.com.au. From the moment I placed my order, I was impressed with their wide selection of products and easy-to-navigate website. However, when the delivery arrived, there was a mix-up with the bed frame I had ordered. Instead of causing frustration, the team at 360homeware.com.au went above and beyond to rectify the situation. Despite the initial mistake, their customer service team handled my concerns with utmost professionalism and empathy. They quickly arranged for the correct bed frame to be delivered to my home and even offered a discount on my next purchase as a gesture of goodwill. I was truly touched by their commitment to customer satisfaction. Not only did I receive the perfect bed frame for my bedroom, but I also felt valued as a customer throughout the entire process. In a world where quality customer service can be hard to come by, 360homeware.com.au exceeded all expectations. I am thrilled with my purchase and will definitely be a loyal customer for years to come. Thank you, 360homeware.com.au, for transforming my house into a home.
N Nicholas Bova
884 days ago

Unparalleled Quality and Exceptional Service at 360homeware.com.au

I cannot express enough how amazed I am with the quality of products and the exceptional customer service at 360homeware.com.au. From the moment I placed my order, I was impressed by the seamless website navigation and user-friendly interface. The vast array of options made it easy for me to find the perfect item for my home. Furthermore, the dispatch time was astonishingly fast, and the package arrived at my doorstep in pristine condition well before the estimated delivery date. The attention to detail in packaging showcased the company's dedication to customer satisfaction. In addition, the customer service team went above and beyond to ensure that my inquiries were promptly addressed, providing me with updates every step of the way. Their professionalism and genuine care for their customers truly set them apart. I am incredibly grateful for the positive experience I had with 360homeware.com.au and will undoubtedly be a returning customer. The impeccable quality of their products combined with their unparalleled customer service makes them a standout in the industry. Thank you for exceeding my expectations and making my shopping experience truly extraordinary!


360homeware.com.au is an online store that offers a wide range of homeware products in Australia. From furniture and kitchenware to bedding and decor items, they provide a comprehensive selection to meet all your home needs. With a user-friendly website and exceptional customer service, 360homeware.com.au aims to provide a seamless shopping experience for its customers.

Pros and Cons:

Pros: - Wide variety of homeware products available - Easy-to-navigate website - Competitive pricing and promotions - Excellent customer service with quick responses - High-quality products from reputable brands - Secure payment options Cons: - Limited information about community involvement and sustainability practices

User Experience:

The user experience on 360homeware.com.au is commendable. The website's layout is clean and well-organized, making it easy for users to find products quickly. The search functionality is efficient, allowing users to filter their searches based on various criteria. Additionally, the product pages provide detailed descriptions, images, and customer reviews, enabling customers to make informed decisions.

Pricing and Value for Money:

360homeware.com.au offers competitive prices on its products, ensuring value for money. The website frequently offers promotions and discounts, enabling customers to save even more. With affordable prices and quality products, customers can find excellent value for their money.

Customer Service:

Customer service is a top priority for 360homeware.com.au, and they strive to provide exceptional support to their customers. Their team is responsive and knowledgeable, addressing queries and concerns promptly. Whether through email or phone, customers can expect a satisfactory experience when seeking assistance or information.

Product Quality and Selection:

360homeware.com.au focuses on providing high-quality products from reputable brands. They carefully curate their selection to ensure that customers have access to durable and stylish homeware items. From modern furniture to trendy kitchen gadgets, customers can trust the quality of the products available on the website.

Website Usability:

The website's usability is exemplary, with a simple and intuitive interface. The well-designed layout, clear navigation menus, and efficient search functionality contribute to a seamless browsing experience. The website loads quickly, ensuring that customers can find and purchase products without unnecessary delays.

Returns and Exchanges:

360homeware.com.au has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can easily return or exchange the product within a specified timeframe. The website provides clear instructions and guidelines for the return process, ensuring a smooth and convenient experience.

Promotions and Discounts:

360homeware.com.au frequently offers promotions and discounts on various products. Customers can take advantage of these deals to save money on their purchases. The website prominently displays ongoing promotions, making it easy for customers to find discounted items.


360homeware.com.au has established a positive reputation within the homeware industry. With a focus on quality, customer satisfaction, and reliable delivery, they have gained the trust of their customers. Positive reviews and testimonials further endorse their reputation as a reliable online homeware store.

Payment Options:

360homeware.com.au provides secure payment options for customers. Customers can choose from various payment methods, including major credit cards and PayPal. The website ensures the protection of personal and financial information through encrypted transactions, instilling confidence in customers.

Loyalty Programs:

Currently, 360homeware.com.au does not offer a specific loyalty program. However, they do provide exclusive promotions and discounts to their newsletter subscribers, rewarding customers for their loyalty.

Customer Reviews:

Customer reviews play a crucial role in shaping the reputation of 360homeware.com.au. With a dedicated section for customer reviews on the website, customers can share their experiences and provide feedback on the products they've purchased. This transparency allows potential customers to make informed decisions based on real customer experiences.

Community Involvement:

While there is limited information available about community involvement initiatives, 360homeware.com.au demonstrates commitment to customer satisfaction and support. They actively engage with customers through social media platforms, promptly responding to queries and comments.

Shipping and Costs:

360homeware.com.au offers shipping services throughout Australia. The cost of shipping varies depending on the size and weight of the items purchased. They strive to deliver orders within a reasonable timeframe, with estimated delivery dates provided during the checkout process. Customers can track their orders online for added convenience. In conclusion, 360homeware.com.au is an exceptional online homeware store offering a wide range of high-quality products at competitive prices. With a user-friendly website, excellent customer service, and a focus on customer satisfaction, they provide a seamless shopping experience. While information about community involvement could be more prominent, their commitment to quality and reliable service makes them a reputable choice for homeware needs in Australia.