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Introduction is an online marketplace for a wide range of professional training courses and certifications. Established in 1997, the platform offers over 6,000 courses for various industries such as healthcare, construction, IT, real estate, hospitality, and more. The website claims to offer flexible learning options, expert instructors, and 24/7 customer support.

Pros and Cons

  • Wide range of courses and certifications
  • Flexible learning options, including self-paced and instructor-led courses
  • 24/7 customer support
  • Affordable pricing and value for money
  • Limited practical training opportunities
  • Some technical issues reported by users
  • Some courses may not meet certain state-specific requirements

User Experience

The website has a straightforward and user-friendly interface. Users can easily browse through the course catalog and search for courses by industry, topic, or keyword. The platform offers a variety of learning options, including videos, audio, interactive simulations, and exams. Users can track their progress, review their course history, and download their certificates.

Pricing and Value for Money offers affordable pricing for its courses, with prices ranging from $5 to $500 depending on the course and certification. They offer several discounts and promotions throughout the year, making it more value for money.


Some other popular online training platforms include Udemy, Coursera and LinkedIn Learning. While these platforms offer similar options, each has its unique strengths and focuses on different areas of training.

Customer Service offers 24/7 customer support through email, live chat and phone, with a reported average response time of less than 24 hours. The platform also includes an FAQ section and technical support documents.

Product Quality and Selection

The platform offers a wide range of courses and certifications, with courses covering many industries and topics. However, some users have reported issues with the content quality, and the platform's certifications may not be accepted in some states or countries.

Website Usability

The platform's website is easy to navigate, with clear course descriptions, pricing information, and reviews. Users can filter their search results, and access their course history and certificates.

Returns and Exchanges offers a refund policy, provided users haven't completed more than 50% of the course content. However, some courses may have additional restrictions or fees.

Promotions and Discounts provides various discounts and coupons on courses platform-wide, like the straight 10% discount upon signing up.

Reputation has been operating for about two decades and has received much praise for providing quality programs with consistent updates to their solutions to level up learning experience.

Payment Options accepts payments via credit cards, PayPal, and other payment options.

Loyalty Programs

Users can earn rewards through referring friends and promoting courses, but there is no specific loyalty program in place.

Customer Reviews

Users have provided mixed reviews, with some reporting technical issues and content quality inconsistencies. However, many users have praised the platform's affordability, course selection, and customer service.

Community Involvement does not have any specific community involvement programs in place.

Shipping and Costs

As an online platform, provides electronic copies of course materials and certificates, so there are no shipping costs. Prices for courses vary based on the course or program.

Conclusion is an affordable online training platform with one of the broadest ranges of courses and certifications. Its flexible learning options and customer support make it a great choice for individuals looking to enhance their skills and knowledge. However, users must carefully research and compare course offerings to ensure their courses meet specific requirements.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...