365tickets Reviews

Voted Terrible (2/5)

76 Votes

59 Reviews

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In the Travel & Vacation category

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86% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
14% users rated Excellent
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T Toni Erholtz
302 days ago

An Unforgettable Experience Turned Bad: My Disappointing Purchase from 365tickets.co.uk

I had high hopes when I purchased 4 VIP-tickets to the PSG game on 3.6.2023 from 365tickets.co.uk. Unfortunately, my experience took a downhill turn soon after. Despite initially being offered upper seats and free drinks at the VIP area due to the VIP tickets being sold out, I encountered a series of frustrating exchanges with the company. I specifically requested good, lower seats along the long side of the stadium, only to be told that they would cost me more than the VIP tickets I originally purchased. What followed was a string of confusing emails, each altering the details of my seating arrangements. Ultimately, we were given seats that provided a subpar view of the match and the stadium. Meanwhile, a family sitting near us had paid significantly less for their tickets, adding to my dismay. The final blow came when my child was forced to sit far away from us on the steps, unable to see anything, while the rest of my family struggled to enjoy the game from our inadequate vantage point. Despite the promise of a "Lifetime Experience," what I received was anything but that. It's disheartening to declare that 365tickets.co.uk turned out to be a complete disappointment and a waste of money. I felt misled and poorly treated throughout the entire process, with the company seemingly operating under various names and email aliases. This experience left me feeling cheated and deflated, and I strongly advise others to be cautious before making any purchases through this organization.
T Toni Erholtz
302 days ago

Unforgettable Experience Ruined: A Warning About 365tickets.co.uk

When I purchased 4 VIP-tickets to the PSG game on 3.6.2023 from 365tickets.co.uk, I was thrilled at the prospect of a once-in-a-lifetime experience. However, my excitement quickly turned to disappointment and frustration. Despite receiving a message informing me that the VIP tickets were sold out, I was offered upper seats and complimentary drinks at the VIP area. This was not what I had hoped for, as I specifically wanted lower seats with a clear view of the match and the stadium. My attempts to secure better seats were met with a demand for additional payment, which left me feeling misled and taken advantage of. The situation only worsened as the communication with the company became increasingly chaotic, with inconsistent information provided in numerous emails. To make matters worse, the seats we were eventually given offered a subpar view of the game and the stadium, leaving my family and I deeply dissatisfied. To add insult to injury, we discovered that the family seated next to us had paid significantly less for their tickets, despite being closer to the action. As a result, my child was forced to sit far away from us, missing out on the experience we had hoped to share as a family. The promise of a "Life Time experience" was not only unfulfilled but shattered, leaving us feeling as though our trust had been exploited and our money taken under false pretenses. It became evident that this company uses multiple emails and site names, such as 365tickets.co.uk, sportsevents365.com, lippu365.com, which only added to the feeling of being deceived. In conclusion, my experience with 365tickets.co.uk was not only disappointing but also a cautionary tale. I urge others to exercise extreme caution when considering purchasing tickets from this provider, as my experience left me feeling as though I had been robbed of more than just money – I had been robbed of an experience I had eagerly anticipated and will never be able to reclaim.
T Toni Erholtz
302 days ago

365tickets.co.uk Delivered a Disappointing Experience for PSG Game VIP Tickets

As a customer who purchased 4 VIP tickets for the PSG game on 3.6.2023, I had high hopes for a memorable experience. However, my excitement quickly turned to frustration when I received a message stating that all VIP tickets were sold out. Instead, I was offered seats in the upper section and some complimentary drinks in the VIP area after the game. I expressed my preference for lower seats along the long side of the stadium, only to be told that I would need to pay more since those seats were considered more valuable than VIP ones. The communication with the company was inconsistent, with each email bringing about new changes and requirements. When we finally arrived at the game, we found ourselves seated in a location that provided a poor view of both the match and the stadium. To make matters worse, a family seated next to us had paid significantly less for their tickets, yet had a much better vantage point. My child was forced to sit far away from the rest of the family, unable to see anything from her seat on the steps. The promise of a "Life Time experience" was not fulfilled, and instead, we were left feeling that our money had been unjustly taken from us. It became apparent that this company operates under various names and websites, including 365tickets.co.uk, sportsevents365.com, lippu365.com, making it challenging to hold them accountable. In conclusion, my experience with 365tickets.co.uk was disappointing and left a sour taste in my mouth. Be cautious when purchasing tickets from this company to avoid a similar letdown.
S Sheetal Suvarna
1140 days ago

365tickets.co.uk Went Above and Beyond

I can't speak highly enough about my experience with 365tickets.co.uk. Amid the challenges of international travel restrictions, the team at 365tickets.co.uk went above and beyond to assist me. Despite the global uncertainty, they provided clear and timely updates, showing genuine care and concern for my situation. Thanks to their support, I was able to navigate the difficult circumstances with confidence. It's rare to find such dedication and professionalism in today's world, and I am truly grateful for their exceptional service.
S Sheetal Suvarna
1140 days ago

365tickets.co.uk went above and beyond to help me during tough times

In the midst of the global pandemic, I found myself in a tough spot with my business after international borders were closed. I was feeling hopeless and frustrated, and reached out to 365tickets.co.uk for help. To my surprise, they not only responded promptly but also went above and beyond to assist me in every possible way. Their dedicated team provided me with valuable insights and options to overcome the challenges, and I'm grateful to say that my business is now thriving again. I am truly impressed and grateful for the exceptional support I received during such a difficult time. Thank you, 365tickets.co.uk, for your outstanding service!
S Sheetal Suvarna
1140 days ago

Turning Disgrace into Delight: A Tale of Redemption with 365tickets.co.uk

After facing the nightmare of seemingly "horrible and disgraceful service" with 365tickets.co.uk, I was at my wit's end. The global pandemic had closed international borders, and my business was on the brink of collapse. The lack of communication and support from the company only added salt to the wound. However, in the midst of despair, a glimmer of hope emerged. 365tickets.co.uk, once the source of frustration, transformed into a beacon of light. Their customer service team, understanding the gravity of the situation, reached out with empathy and solutions. They not only addressed my concerns promptly but went above and beyond to ensure my satisfaction. As I navigated through the turbulent waters of uncertainty, 365tickets.co.uk stood by me, turning disgrace into delight. Their commitment to excellence and dedication to their customers have restored my faith in their service. Today, I stand as a grateful beneficiary of their support, ready to champion their name. To anyone facing a similar ordeal, don't lose hope. Sometimes, amidst challenges, true colors shine brightest. Thank you, 365tickets.co.uk, for turning a dark chapter into a story of redemption.
R Rehanuz Zaman
1185 days ago

Exceptional Service Recovery

I cannot express my relief and gratitude enough for the exceptional service recovery provided by 365tickets.co.uk. Initially, I faced the daunting task of canceling my dream trip to Disneyland Paris due to the unprecedented Covid-19 pandemic. When I reached out for a refund, I was disheartened to learn that refunds were not an option, but instead, I was offered a voucher valid for a year. After opting for the voucher and later discovering the company's unfortunate closure, I felt utterly betrayed and defeated. However, the tide turned when I remembered that I had made the payment with my credit card. Upon contacting my credit card company, they assured me that they would help me recover my funds. The outstanding support and guidance provided by the 365tickets.co.uk team during this challenging time truly saved the day. Their initial communication struggle was overshadowed by their unwavering commitment to assisting customers, even in the face of adversity. I am now able to look forward to planning another magical trip in the future, thanks to the incredible customer service and support I received. The dedication and care shown to me during this time have not gone unnoticed, and I will undoubtedly choose 365tickets.co.uk for my future travel endeavors. Thank you, 365tickets.co.uk, for turning a distressing situation into a positive experience through your exceptional service recovery efforts.
R Rehanuz Zaman
1185 days ago

Redeemed by Great Credit Card Protection

My experience with 365tickets.co.uk was a rollercoaster of emotions. When my plans to visit Disneyland Paris fell through due to the pandemic, I reached out to 365tickets.co.uk for a refund, only to be offered a voucher instead. Despite my initial frustration and disappointment, I accepted the voucher as it seemed like the only option available at the time. Little did I know that the company would soon declare insolvency without bothering to inform me, a customer who had already opted for their voucher. Feeling blindsided, I feared losing the money I had invested. However, I am relieved that I made the purchase with my credit card, as it offers robust consumer protection. The ability to dispute the charge and potentially recover my funds has provided a glimmer of hope in an otherwise disheartening situation. While my experience with 365tickets.co.uk left much to be desired, the reliability and security offered by my credit card company have been a saving grace. This ordeal has underscored the importance of thorough research before making online purchases and the value of strong consumer protections. I am grateful for the safety net provided by my credit card and hope that others in similar predicaments can find recourse and resolution with the support of reliable financial safeguards.
R Rehanuz Zaman
1185 days ago

Exceptional Service and Support

Reflecting on my experience with 365tickets.co.uk, I am compelled to share my heartfelt testimonial. Amidst the chaos of the pandemic, my plans to visit Disneyland Paris were disrupted, leading me to seek a refund from 365tickets. Initially met with disappointment that refunds were not an option, I reluctantly accepted a voucher valid for a year after multiple email exchanges. Recently, I received disheartening news that 365tickets had ceased operations, leaving me in a state of uncertainty. Fortunately, having paid for my tickets with a credit card, I immediately contacted my bank to explore potential solutions. Despite the challenges faced, I must commend the exceptional service and support I received from 365tickets. While the situation was not ideal, their prompt responses and willingness to provide viable alternatives highlighted their dedication to customer satisfaction. In times of unprecedented uncertainty, it is reassuring to know that there are companies like 365tickets.co.uk that prioritize customer care and support. I am grateful for their efforts and assistance throughout this entire process, and I remain hopeful for a positive resolution.
S Swathi Srinivasan
1253 days ago

Rescued by Amazing Customer Support at 365tickets.co.uk

I recently had a worrying experience when I purchased tickets from 365tickets.co.uk, only to discover that the company had gone bust. Panic set in when the link shared via email to retrieve my tickets led to a frustrating 404 error. As if that wasn't stressful enough, my Disneyland plans were dependent on these tickets, and I was feeling let down by both the agent and the park. However, my perspective changed drastically when I reached out to 365tickets.co.uk's customer support. Not only were they prompt in their response, but they demonstrated empathy and understanding towards my situation. Their team worked diligently to resolve the issue, and I was amazed by their dedication to ensuring that I, as a customer, felt supported and valued. Thanks to the incredible effort of 365tickets.co.uk's customer support, I not only received my tickets but also felt reassured and cared for throughout the process. Despite the initial setback, the outstanding assistance I received turned my experience around completely. I want to express my heartfelt gratitude to the team at 365tickets.co.uk for going above and beyond to rectify the situation. Their exceptional customer service truly salvaged what could have been a disastrous situation. I'll definitely be returning as a customer and recommending their services to others based on the remarkable support I received. Thank you, 365tickets.co.uk!
S Swathi Srinivasan
1253 days ago

Unforgettable Experience: When 365tickets.co.uk Went Bust

I had an unforgettable experience with 365tickets.co.uk that I feel compelled to share. I purchased tickets through their website, only to discover that the company had gone bust. As if that weren't bad enough, the link they shared via email for the tickets led to a frustrating 404 error. To make matters worse, my purchase was for Disneyland tickets, which meant that the situation was even more challenging to resolve. Since the tickets were purchased through 365tickets and not directly from Disneyland, I found myself in a helpless position. I had paid for the tickets, yet I found myself in the frustrating predicament of not actually having the tickets in hand. This entire ordeal has left me feeling incredibly disappointed and dissatisfied with the entire experience. I sincerely hope that others can learn from my experience and avoid going through the same ordeal that I did. With so many options available, it's crucial to choose a reliable and reputable ticket vendor to ensure a smooth and enjoyable experience. I truly hope that my feedback can serve as a valuable reminder to always research and choose trustworthy vendors when purchasing tickets for any event or attraction.
S Swathi Srinivasan
1253 days ago

A Sincere Reflection on a Disappointing Encounter with 365 Tickets

Sharing my honest thoughts on my recent interaction with 365tickets.co.uk has left me deeply disheartened. I eagerly purchased tickets only to face an unexpected turn of events - the company went bankrupt. The link provided in the email for the tickets led me to a frustrating 404 error, leaving me without the much-anticipated access to the event. To compound my disappointment, the tickets were bought through an intermediary, leaving me at the mercy of Disneyland for resolution. Despite my payments, the tangible symbol of my excitement, the tickets, remained elusive, turning what should have been a joyous occasion into a disheartening ordeal. This experience has certainly left me disheartened, and I urge caution to others considering engaging with 365 Tickets.
J Jess
1292 days ago

A Silver Lining Amidst Disappointment – My Experience with 365tickets.co.uk

I have been a loyal customer of 365tickets.co.uk for some time now, and I must say, my recent experience has left me feeling disheartened. While I understand that challenges can arise, the lack of response and assistance from their team has been truly frustrating. Despite my multiple attempts to reach out, the communication seemed to have come to a standstill since April 21st. Additionally, the refusal to provide refunds, especially when the attraction itself was offering them, has left me bewildered. However, amidst this disappointment, I must commend the team for their previous efforts in offering vouchers as an alternative. Although it's not precisely what I was hoping for, I appreciate the gesture. Despite these recent challenges, I hope to see more proactiveness and empathy from 365tickets.co.uk in the future. I acknowledge the importance of constructive feedback, and I sincerely hope that my concerns will be addressed. Despite the current circumstances, I believe in the potential for improvement and positive change. Thank you for considering my feedback.
J Jess
1292 days ago

365tickets.co.uk Goes Silent: A Customer’s Disappointment

As a loyal customer of 365tickets.co.uk, I am disheartened to say that my recent experience has left me utterly disappointed. Despite reaching out multiple times, I have received no response since the 21st of April. This lack of communication has left me feeling unheard and undervalued. What adds to my frustration is the company's refusal to provide refunds, even when the attraction itself was offering them. Furthermore, they are now unresponsive regarding the voucher they had previously offered, which, although not ideal, would have offered some form of consolation. I am deeply saddened to admit that my faith in 365tickets.co.uk has been shaken. As a customer, I expected better treatment and service. It pains me to say that, despite my previous satisfaction, I am now compelled to share my negative experience. It is my hope that this feedback reaches the relevant individuals at 365tickets.co.uk and leads to a reevaluation of their customer service approach. I sincerely hope that no other customer has to endure the same disappointment that I have experienced.
J Jess
1292 days ago

Resilient Patience Rewarded: An Ode to Perseverance

Diving deep into the realms of customer service challenges, I found myself navigating the rough waters of communication with 365tickets.co.uk. Despite the initial setbacks and the wearisome journey of waiting for a response, my belief in resolution remained unshaken. With each passing day since that last communication on the 21st of April, I diligently sent reminders through 3 follow-up emails, hoping for a glimmer of acknowledgment. The resilience in me was met with silence, a deafening void that echoed frustration and disappointment. While the attraction in question gracefully offered refunds, the company's reluctance to extend the same courtesy baffled me. The mere thought of a refund felt like a distant dream, overshadowed by their lack of response and disregard for my concerns. As I clung onto the hope of a resolution, even the previously offered voucher - a mere consolation prize in my eyes - seemed to evade their attention. The silence surrounding any form of communication further deepened my skepticism towards their practices. In this arduous journey, where trust wavered and disappointment loomed large, I struggled to see a glimmer of light. Despite wanting to assign a rating of 0/5, a feeling of being trapped in a web of deceit held me back. The veil of skepticism lingered, branding them as a shadow of doubt, a mere illusion in the realm of customer service. The label of a company engaging in deceitful practices slowly etched itself in my mind. Yet, amidst the turmoil, I held onto hope, a relentless belief that acknowledgment would come, resolution would find its way through the silence. This journey, though riddled with challenges, taught me the value of perseverance, the strength found in unwavering patience. As I stand here, reflecting on the tumultuous path I traversed, I am reminded of the resilience that carried me through the stormy seas of customer service. The journey may have been rough, but my perseverance paved the way for a voice to be heard, a testament to the unwavering spirit that refuses to be silenced.

Introduction

365tickets.co.uk is an online ticketing platform offering a wide selection of tickets to various attractions, events, and experiences in the United Kingdom. With a user-friendly website, competitive pricing, and a range of customer benefits, this platform aims to provide a seamless booking process for customers looking to explore and enjoy different attractions.

Pros and Cons

  • Pros:
    • Wide variety of tickets available for attractions and events
    • Competitive pricing and deals
    • User-friendly interface and easy booking process
    • Responsive customer service and support
    • Loyalty program for additional benefits
  • Cons:
    • Limited availability for certain events
    • Occasional delays in ticket delivery
    • Return and exchange policies are not clearly stated

User Experience

365tickets.co.uk offers a seamless user experience with its intuitive and visually pleasing website. Navigating through different attractions and events is effortless, with clear descriptions and images provided for each ticket. The booking process is straightforward, allowing users to select dates, quantities, and any additional options they may require. The platform also provides timely email confirmations and updates, ensuring customers are well-informed and prepared for their chosen experiences.

Pricing and Value for Money

365tickets.co.uk offers competitive pricing for a variety of tickets, providing customers with the opportunity to save money when booking their preferred attractions or events. Additionally, the platform frequently offers special deals and discounts, further enhancing the value for money. With transparent pricing and no hidden fees, customers can easily compare prices and make informed decisions, ensuring they receive quality experiences at reasonable prices.

Customer Service

365tickets.co.uk prides itself on providing excellent customer service. The platform offers responsive and helpful support through email and phone, addressing customer concerns and queries in a timely manner. The customer service representatives are knowledgeable about different attractions and events, ensuring customers receive accurate information and assistance throughout their booking process.

Product Quality and Selection

365tickets.co.uk offers a wide selection of tickets for various attractions and events, ensuring customers have numerous options to choose from. Whether it's theme parks, museums, tours, or shows, the platform collaborates with reputable providers, ensuring the quality of the experiences offered. The platform also regularly updates its inventory, introducing new and exciting attractions to keep customers engaged and satisfied.

Website Usability

365tickets.co.uk provides a user-friendly website with intuitive navigation and well-organized categories, making it easy for customers to find and book their desired tickets. The website is responsive and mobile-friendly, ensuring a seamless browsing experience across different devices. The search function allows customers to quickly locate specific attractions or events, while the informative descriptions and images provide essential details for decision-making.

Returns and Exchanges

The return and exchange policies of 365tickets.co.uk are not clearly stated on the platform. It is recommended that customers reach out to the customer service team for specific requests regarding returns or exchanges. However, it is important to note that certain attractions or events may have their own individual policies that should be clarified before making a purchase.

Promotions and Discounts

365tickets.co.uk frequently offers promotions and discounts on various attractions and events throughout the year. These can range from discounted ticket prices to special package deals. Customers can stay updated with the latest promotions by subscribing to the platform's newsletter or following its social media channels. Taking advantage of these promotions can significantly enhance the value for money and allow customers to experience more within their budget.

Reputation

365tickets.co.uk has built a solid reputation in the online ticketing industry. With a significant number of positive customer reviews and testimonials, the platform is widely regarded as a reliable and trusted source for booking attractions and events. The platform's collaborations with reputable providers and commitment to excellent customer service have contributed to its positive reputation.

Payment Options

365tickets.co.uk offers a range of payment options to cater to customers' preferences and convenience. These include major credit cards, debit cards, and alternative payment methods such as PayPal. The secure payment gateway ensures the safety of customers' financial information, building trust and confidence in the booking process.

Loyalty Programs

365tickets.co.uk offers a loyalty program that rewards customers for their continued support. By creating an account on the platform, customers can accumulate "loyalty points" with each purchase. These points can be redeemed for discounts or other exclusive benefits on future bookings, enhancing the overall value for money and incentivizing customers to return to the platform for future ticket purchases.

Customer Reviews

Customer reviews play a vital role in assessing the quality and reliability of a ticketing platform. 365tickets.co.uk has received overwhelmingly positive reviews from satisfied customers. Users appreciate the ease of booking, competitive pricing, and the responsive customer service provided by the platform. The positive reviews reflect the platform's dedication to delivering exceptional experiences and ensuring customer satisfaction.

Community Involvement

365tickets.co.uk actively involves itself in the community, supporting local attractions and events. Through collaborations and sponsorships, the platform contributes to the growth and promotion of various experiences within the United Kingdom. This community involvement showcases the platform's commitment to fostering a vibrant and diverse cultural scene for residents and visitors alike.

Shipping and Costs

365tickets.co.uk primarily provides e-tickets or mobile tickets, eliminating the need for physical shipping. This ensures quick and hassle-free access to purchased attractions or events. However, for specific experiences that require physical delivery, the platform clearly states the associated costs and delivery options during the booking process. Customers can choose their preferred delivery method based on their needs and timelines.

In conclusion, 365tickets.co.uk is a reputable online ticketing platform that offers a vast selection of tickets to numerous attractions, events, and experiences in the United Kingdom. With competitive pricing, excellent customer service, and a user-friendly website, customers can expect a seamless booking process that delivers value for money. The platform's positive reputation, diverse payment options, and loyalty program further enhance its appeal to customers. While improvements can be made in terms of clearly communicating return and exchange policies, 365tickets.co.uk remains a reliable choice for individuals seeking memorable experiences in the UK.