365tickets Reviews

Voted Average (3/5)

68 Votes

68 Reviews

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Introduction

365tickets.com.au is an online ticket provider that offers a wide range of discounted tickets and passes for popular attractions, events, and experiences in Australia. With a user-friendly website and a vast selection of activities, the website aims to make it convenient for customers to book tickets and explore new adventures.

Pros and Cons

• Pros:
  • Extensive selection of tickets and passes
  • Discounted prices for attractions
  • User-friendly website with easy navigation
  • Regular promotions and discounts
  • Positive customer reviews
• Cons:
  • Limited physical presence with most operations being online
  • Some customers have reported delays in ticket delivery

User Experience

365tickets.com.au provides a smooth and hassle-free user experience. The website's intuitive design allows customers to easily browse through various categories, view detailed descriptions of attractions, and make secure online purchases. The search functionality and filtering options enable users to quickly find the desired tickets or passes. Additionally, the website is optimized for mobile devices, ensuring a seamless experience on smartphones and tablets.

Pricing and Value for Money

365tickets.com.au offers competitive prices for tickets and passes. The website consistently provides discounts and special offers, allowing customers to save money on their favorite attractions and experiences. Compared to purchasing tickets directly at the gate or through other online platforms, 365Tickets offers great value for money, enabling visitors to explore more while staying within their budget.

Customer Service

365tickets.com.au prides itself on delivering excellent customer service. The website provides multiple channels of support, including a comprehensive FAQ section, a dedicated customer service email, and a helpline for immediate assistance. The support team is known for its quick response time and efficient handling of customer queries, ensuring a positive experience throughout the ticket-buying process.

Product Quality and Selection

365tickets.com.au offers a diverse range of products, including tickets and passes for major attractions, sightseeing tours, theme parks, museums, zoos, and more. The website partners with reputed suppliers, ensuring high-quality experiences for customers. With a wide selection of activities across Australia, customers have the freedom to choose from popular landmarks to unique adventures, guaranteeing a memorable experience for individuals, families, and groups.

Website Usability

The website's clean and user-friendly interface makes it easy for customers to navigate and find their desired tickets. The search bar, filters, and sorting options further enhance the usability, enabling users to refine their search based on location, date, and attraction type. The checkout process is streamlined, with secure payment options and instant confirmation. The inclusion of customer reviews and ratings for each product adds an extra layer of transparency and helps customers make informed decisions.

Returns and Exchanges

365tickets.com.au has a clear returns and exchanges policy, which varies based on the attraction or event. Customers are advised to review the specific terms and conditions outlined for each ticket or pass before making a purchase. In case of any changes or cancellations, the website provides guidelines on how to contact their customer support team and handle such situations promptly.

Promotions and Discounts

365tickets.com.au regularly offers promotions and discounts to provide additional value to its customers. Customers can find exclusive deals, seasonal offers, and discounted bundles while browsing through the website. By signing up for the newsletter or following the website's social media accounts, customers can stay updated with the latest promotions, ensuring they get the best deals.

Reputation

365tickets.com.au has established a positive reputation within the industry. It has garnered trust from customers through its reliable service, competitive prices, and partnerships with reputable attractions. The company's commitment to customer satisfaction and its growing presence in the online ticketing market speaks volumes about its reputation and reliability.

Payment Options

365tickets.com.au offers various convenient payment options to customers, including credit/debit cards and online payment gateways such as PayPal. The website ensures secure transactions by utilizing industry-standard encryption methods that protect sensitive customer information during the payment process.

Loyalty Programs

365tickets.com.au does not currently have a dedicated loyalty program. However, the website's regular promotions and discounts provide opportunities for customers to save money and enjoy repeat visits to their favorite attractions at discounted rates.

Customer Reviews

Customer reviews for 365tickets.com.au are generally positive, with many customers praising the website's ease of use, competitive pricing, and responsive customer service. The high ratings and positive feedback reflect the satisfaction of customers who have purchased tickets through the platform.

Community Involvement

365tickets.com.au actively engages with its community through social media platforms. The company shares updates about new attractions, exclusive offers, and encourages customers to share their experiences with various attractions and events. This interactive approach showcases the company's dedication to building a vibrant and involved community of customers.

Shipping and Costs

Due to the nature of the business, 365tickets.com.au primarily operates through e-ticketing. Tickets and passes are usually delivered via email or mobile app, eliminating the need for physical shipping. This ensures seamless and immediate access to the purchased tickets. However, in cases where physical tickets are required, customers may incur additional shipping costs, which are clearly communicated during the checkout process.