Users Voice for 3dlasergifts

9% users rated Terrible
3% users rated Poor
4% users rated Average
4% users rated Very Good
79% users rated Excellent
Pie Chart Review Representation for 3dlasergifts
3dlasergifts Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 15 Jan 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 5 3 5 2.4 4.1
Dec 2022 4.2 2.2 5 5 5 5
Jan 2023 5 5 5 2 1.7 3
Feb 2023 3.7 1.3 1.8 1 5 5
Mar 2023 4.5 1.2 5 5 5 5
Line Chart for Rating of peer stores

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Detailed 3dlasergifts Review by

Introduction

3dlasergifts.com is an online store specializing in creating personalized and unique gifts using 3D laser engraving technology. The company was founded in 2004 in Kansas, United States, and has since then provided customers worldwide with high-quality and customized products. They offer a wide range of options, including personalized crystals, keychains, ornaments, and more.

Pros and Cons

Pros:
  • Wide range of personalized gift options
  • High-quality 3D laser engraving
  • Fast and reliable shipping
  • Reasonable prices
  • Regular discounts and promotions
Cons:
  • Limited selection of styles and designs
  • No international shipping
  • Return policy and exchanges are difficult

User Experience

The website has a clean and simple design, making it easy for users to navigate and find what they need. The website also loads quickly and is mobile-friendly. The ordering process is straightforward, and customers can upload their images and add personalized text to their desired product. However, some users may find limited options for design customization.

Pricing and Value for Money

The pricing for 3DLaserGifts' products is reasonable, considering the unique and personalized nature of the products. The cost of each item varies based on the size and design chosen. Customers can also find regular discounts of up to 20% off their orders, making their purchases an excellent value for money.

Alternatives

Other alternatives to 3DLaserGifts include Personalization Mall, Shutterfly, and Zazzle. However, 3DLaserGifts stands out for its 3D laser engraving technology, which creates a unique and stunning product.

Customer Service

3DLaserGifts has a responsive and efficient customer service team that can help customers with any questions or concerns they may have regarding their orders. However, the company's return policy and exchanges can be difficult, and customers may face additional fees or delays to receive a replacement product.

Product Quality and Selection

The quality of 3DLaserGifts' products is exceptional, with 3D laser engraving technology that creates unique and personalized gifts. The website offers a reasonable selection of products, including different sizes and designs.

Website Usability

The website is easy to use, with a simple design that makes it easy to navigate and find what you need. The website loads quickly and is mobile-friendly, allowing users to access it from their smartphones and tablets.

Returns and Exchanges

Returns and exchanges with 3DLaserGifts can be difficult, with the customer being responsible for shipping the product back to the company. Additionally, the company may charge additional fees for exchanges, making it important for customers to carefully review their orders before placing them.

Promotions and Discounts

3DLaserGifts offers regular discounts and promotions, with customers able to save up to 20% off their purchases. Additionally, the company sometimes provides free shipping on orders over a certain amount.

Reputation

The company has a strong reputation for producing high-quality and personalized products. Customers on Trustpilot rate 3DLaserGifts as "Excellent," with the company receiving 4.6 stars out of 5.

Payment Options

3DLaserGifts allows customers to pay using major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept payment through PayPal.

Loyalty Programs

3DLaserGifts does not currently offer any loyalty programs or rewards.

Customer Reviews

Customers on Trustpilot praise 3DLaserGifts for their fast and reliable shipping, high-quality products, and excellent customer service. However, some customers have experienced difficulty with returns and exchanges.

Community Involvement

There is no information available on 3DLaserGifts' involvement in community activities or charitable organizations.

Shipping and Costs

3DLaserGifts ships within the United States, with shipping costs calculated at checkout based on the weight and size of the product. They offer standard and expedited shipping options, and orders typically ship within 2-3 business days. They do not currently offer international shipping.

3dlasergifts Recent User Reviews

User Rating

5 stars

84

4 stars

10

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Reviewer Name: yogithecorg

Review Submission Date: 2023-02-10

Review Title: Love it
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Review Description: Love this so much! It arrived in a timely manner. The product was of great quality and came packaged very protected. Now I have a little piece of my pups to keep forever.

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Reviewer Name: Geoff Oletti

Review Submission Date: 2023-02-09

Review Title: The entire experience was fantastic
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Review Description: The entire experience was fantastic! Very easy to get through the process....very user friendly. The end result was far greater than the expectations I had. The gift was very well received.

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Reviewer Name: bobby pursley jr.

Review Submission Date: 2023-02-09

Review Title: the 3d crystyl was beautiful
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Review Description: the 3d crystyl was beautiful. the base was as well. i thinking about getting another one with our pet on it that passed away, but ill have to save up. great experience with this company.

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Reviewer Name: Howell Young Family

Review Submission Date: 2023-02-09

Review Title: Zack was helpful all three times I…
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Review Description: Zack was helpful all three times I ordered. This was a gift for family after a tragic loss. Frustratingly I flubbed the order several times and Zack was patient, helpful and kind. The gifts were well received and arrived super quick. Thank you 3D Laser Gifts and Zack!

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Reviewer Name: Adam Thompson

Review Submission Date: 2023-02-06

Review Title: I was very happy with how the product…
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Review Description: I was very happy with how the product turned out . Was as good as advertised. Also it arrived on time. If I had to make and suggestions, maybe the customer service number easier to find , because for a short brief moment it seemed scamish. But all in all I had a very good experience.

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Reviewer Name: JoAnne Felmer

Review Submission Date: 2023-02-06

Review Title: The shipping was super fast and the…
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Review Description: The shipping was super fast and the pendant is just gorgeous and a very hood quality. I get so many compliments.? thank you

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Reviewer Name: Greg

Review Submission Date: 2023-02-04

Review Title: My son’s picture does not look like…
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Review Description: My son’s picture does not look like him. I asked that I could see the finished product BEFORE you sent it, but that did not happen. NOW, customer service will not answer my e-mails. I am extremely disappointed with your service.337-739-1616

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Reviewer Name: The Ranger

Review Submission Date: 2023-02-04

Review Title: Absolutely stunning piece which arrived…
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Review Description: Absolutely stunning piece which arrived in perfectly designed and beautiful packaging.

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Reviewer Name: Carol Slagel-Barbara Kelly

Review Submission Date: 2023-02-03

Review Title: The crystal is very pretty
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Review Description: The crystal is very pretty, but the disappointment lies when I was promised the light base would be delivered along with it in one package. I had to notify the supplier to let them know it was never shipped. And there was nothing included with it stating who it was from when I was told there would be a note inside. This was a bereavement gift. And needless to say I’m very embarrassed and disappointed

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Reviewer Name: Mary Marsh

Review Submission Date: 2023-02-01

Review Title: We love these keepsake memorial gifts
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Review Description: We love these keepsake memorial gifts! They are beautiful, and they capture moments perfectly. Thank you!