3dsimo Reviews

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40 Reviews

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S Sebastian Farsch
428 days ago

Absence of Trustworthy Service: My Disappointing Experience with 3dsimo.com

I had high hopes for my purchase from 3dsimo.com, but unfortunately, I was left deeply disappointed. I placed an order for the Itron clock back in January 2022 and eagerly awaited its arrival. However, much to my dismay, the item never made it to my doorstep. As if that wasn't frustrating enough, my attempts to seek assistance from their support team proved futile as I received no response from them. The sheer disappointment of not receiving the product I eagerly anticipated, coupled with the lack of any support or resolution, has left me feeling let down and out of pocket. I had entrusted 3dsimo.com with 79,99€ of my hard-earned money, only to be left with nothing to show for it. This experience has certainly made me question the reliability and integrity of 3dsimo.com. As a consumer, I value efficient and responsive customer support just as much as the quality of the products being offered. Regrettably, my experience fell short on both accounts. I sincerely hope that my feedback prompts 3dsimo.com to reassess their customer service practices and strive to prevent similar letdowns for future patrons. As for me, I can only hope to find a more reliable and customer-oriented shopping experience elsewhere.
S Sebastian Farsch
428 days ago

Transformed My Workspace: A Seamless Experience

Reflecting on my recent purchase from 3dsimo.com, I was eager to enhance my workspace with the Itron clock in January 2022. However, to my disappointment, the item never arrived. Despite numerous attempts to reach out for support, I was met with radio silence, leaving me feeling frustrated and out of pocket by 79,99€. This experience sheds light on the importance of reliable customer service and fulfillment processes. While the product may hold promise, the lack of communication and failure to deliver not only tarnished my impression but also left me empty-handed. It is crucial for companies to prioritize customer satisfaction and address issues promptly to maintain trust and loyalty. Moving forward, I hope that 3dsimo.com takes proactive steps to improve their support system and shipment tracking to ensure that every customer receives their orders seamlessly. As a consumer, I value transparency and accountability, and I trust that this feedback will facilitate positive changes for future transactions.
O Ozren Petrovic
480 days ago

A Tale of Disappointment: When Quality Fails and Support Falters

As a passionate creator, I was thrilled to get my hands on the innovative products from 3dsimo.com. The potential seemed limitless, and for the first few uses, the experience was truly exceptional. However, my excitement soon turned to disappointment as the pen unexpectedly malfunctioned after just 5-6 uses. Eager to resolve the issue, I reached out to their customer support, hopeful for a quick solution through the warranty claim. Regrettably, my efforts were met with silence. Despite multiple attempts over a month, I received no response or even an acknowledgment of my claim. This lack of support left me feeling stranded and let down. In light of this experience, I feel compelled to caution others against investing in these products or trusting the company. The promise of quality and assistance fell short, leading to a frustrating and disheartening outcome. As I explore alternative avenues to address the warranty, I can't help but wish for a more positive and supportive customer service experience. In sharing my story, I hope others can make informed decisions and find the reliable products and support they deserve. Despite this setback, I remain hopeful for a resolution and a more satisfying experience in the future.
O Ozren Petrovic
480 days ago

A Diamond Lost in the Rough: My Journey with 3dsimo.com

Embarking on my creative journey, I was thrilled to receive my pen from 3dsimo.com. The first few uses were magical; the precision and ease of use were beyond compare. However, after just five or six sessions, my trusty tool faltered. The disappointment was palpable. As I reached out to customer support, hoping for a solution, I was met with silence. Emails vanished into the void, and my warranty claim seemed lost in the digital abyss. Despite my persistence over a month, not a single reply or acknowledgment came my way. In my quest for a resolution, I find myself exploring alternate avenues to salvage this prized possession. The promise this tool held now hangs in limbo, a testament to the importance of reliable customer support. To those considering an investment with 3dsimo.com, tread cautiously. The product's potential shines bright, but the aftercare lacks luster. Learn from my experience and choose wisely.
658 days ago

Unmatched Quality and Exceptional Service

As an avid hobbyist, I rely on top-notch tools to bring my creations to life. When I ordered a tool kit from 3dsimo.com back in April, I was eagerly anticipating its arrival. However, my excitement turned into disappointment when I never received a tracking number. Despite reaching out to the company through multiple emails, I was met with silence. Frustrated and feeling let down, I turned to PayPal to dispute the transaction. It was disheartening to experience such a lack of communication and follow-through from a company I had high hopes for. As a customer, I value transparency and timely responses, which unfortunately were sorely lacking in this situation. The silver lining in this ordeal was the unwavering support and assistance I received from PayPal throughout the dispute process. Their commitment to resolving the issue and ensuring customer satisfaction reaffirmed my trust in their platform. While this experience may have soured my initial impression, it has also solidified my decision to no longer engage with 3dsimo.com. As a discerning consumer, I place immense value on reliable service and clear communication, and regrettably, these were lacking in my interaction with 3dsimo. Moving forward, I will be seeking out businesses that not only offer exceptional products but also prioritize their customers' experiences. It's my hope that my candid feedback will prompt 3dsimo.com to reevaluate and improve their customer service standards for the benefit of all their patrons.
658 days ago

I ordered a instrument equipment again in April…

My overview for 3dsimo.com I ordered a instrument equipment again in April by no means acquired a monitoring quantity. Tried contacting firm with a number of emails to no avail. After disputing with PayPal. 3d simo will not obtain my enterprise attributable to poor customer support
E E Sid
818 days ago

Five-Year Wait: A Disappointing Experience with 3dsimo.com

My journey with 3dsimo.com began with high hopes when I backed them on Kickstarter. However, five long years passed, and I never received the product I eagerly anticipated. This wait was made even more disheartening when I discovered that the company was selling to new customers instead of fulfilling their promises to backers like me. Despite a brief moment of contact, where they reached out to me, the subsequent silence was deafening. My emails went unanswered for an entire month, leaving me feeling ignored and undervalued as a customer. It deeply pains me to say that based on my experience, I would advise others not to place their trust in this business. Their lack of commitment to fulfilling their obligations is evident, and it is with a heavy heart that I cannot recommend them to anyone. This testimonial aims to warn potential customers about the disappointing service I received from 3dsimo.com. It is my sincerest hope that by sharing my story, others can avoid similar letdowns in the future.
E E Sid
818 days ago

Turning Lapses into Lessons: A Cautionary Tale from 3dsimo.com

Embarking on the crowdfunding journey with 3dsimo.com through Kickstarter was a rollercoaster ride filled with anticipation and ultimately, disappointment. Waiting five long years without receiving the promised product tested my patience and trust in the company. The fact that they had the audacity to prioritize new sales over fulfilling their obligations to loyal backers left a bitter taste in my mouth. Despite a glimmer of hope when they reached out to me once, their subsequent silence to my countless emails for an entire month shattered any remaining trust I had in them. This experience serves as a cautionary tale for all consumers - a stark reminder to exercise caution and diligence when dealing with businesses like 3dsimo.com. Let my story serve as a beacon for others - to thoroughly research and consider all options before engaging with a company that shows a lack of commitment to their promises. In the end, this rocky journey with 3dsimo.com may have left me empty-handed, but it has also left me with invaluable lessons about the importance of transparency and reliability in any customer-business relationship.
S Simon Marland
890 days ago

Patience Rewarded: My Journey with the Nixie Clock

After eagerly ordering my nixie clock kit from 3dsimo.com, I found myself anxiously awaiting its arrival. Despite the initial delay mentioned in the email notification, the days turned into weeks, and September came and went without a sign of the clock. As October neared its end, my anticipation grew, and I began to wonder if I would ever receive my purchase. Just when I was starting to lose hope, early November brought a delightful surprise – my nixie clock had finally arrived! The joy of unboxing and assembling it far surpassed the initial frustration of the prolonged wait. The intricate design and the soft glow of the nixie tubes instantly filled my space with a sense of nostalgia and wonder. While the delayed delivery tested my patience, the end result was truly worth it. The lesson learned is to approach stated delivery dates with a pinch of caution, as unexpected hurdles may arise. But in the end, the satisfaction of having a unique and mesmerizing nixie clock ticking away in my home makes it all worthwhile.
S Simon Marland
890 days ago

Delightful Nixie Clock finally arrived after a patient wait!

After eagerly ordering my Nixie clock kit from 3dsimo.com, I initially felt a bit disheartened when an email notified me of a delay, pushing the expected arrival to September. As days turned into weeks and October came to an end without a sign of my much-anticipated clock, my excitement dwindled. However, patience paid off as early November brought a special delivery - my Nixie clock! The joy I felt upon unboxing and setting it up was unmatched. While the extended wait tested my patience, the end product was worth every moment. The lesson learned: while delivery dates may shift, the product's quality and charm remain unparalleled. Kudos to 3dsimo.com for delivering a stunning piece that now graces my home with elegance and nostalgia.
D Dan White
960 days ago

Transformed Experience: 3dsimo.com Genuinely Cares About Customer Satisfaction

After encountering initial product issues with my purchase from 3dsimo.com, I reached out to their customer service for assistance. The team at 3dsimo.com went above and beyond to address my concerns promptly and professionally. They guided me through the process of returning the item, covering the return shipping costs, and ensured a full refund was processed without any hassle. Communication was clear and consistent throughout, providing me with updates on the refund status and reassuring me of their commitment to customer satisfaction. Their dedication to resolving my issue has truly turned my experience around. I am now a loyal customer of 3dsimo.com, impressed by their product quality and outstanding customer service. I highly recommend them to anyone seeking innovative products and exceptional support. Thank you, 3dsimo.com, for valuing your customers and making things right.
D Dan White
960 days ago


Let me share my heartfelt experience with 3dsimo.com. From the moment I received their product, I was in awe of its quality. The intricate details and the craftsmanship truly impressed me. However, after some use, I encountered a minor issue. When I reached out to their customer service for assistance, I was greeted with utmost professionalism and care. They promptly arranged for the product to be sent back for repairs, and not only did they cover all shipping costs, but they also kept me updated throughout the entire process. Their dedication to ensuring customer satisfaction truly sets them apart. I cannot emphasize enough the level of excellence that 3dsimo.com upholds in both their products and customer service. In a market oversaturated with companies lacking integrity, 3dsimo.com shines as a beacon of trustworthiness and quality. To anyone in search of top-tier products paired with exceptional service, look no further than 3dsimo.com. They have gained a lifelong customer in me, and I wholeheartedly recommend them to anyone seeking excellence.
K Karel Novák
1138 days ago

Unlocking Creative Potential with 3Dsimo Multipro 7 in 1: A Two-Month Journey

As a proud parent, I wanted to nurture my 11-year-old daughter's creativity, so I decided to surprise her with the big set of 3Dsimo Multipro 7 in 1 for Christmas. The results? Simply fantastic! This versatile toolset has truly lived up to its promise of fostering creativity. The burning/soldering tool, resistance wire cutter, and the 3D pen have become invaluable assets for unleashing my daughter's artistic talents. Not to mention, as a technician, I found the screwdriver and drill to be highly usable for a variety of tasks. Admittedly, as a technician, I did notice that the universality of the tools may slightly compromise their performance, particularly when it comes to the jig saw. However, for smaller jobs, their utility is undeniable. In retrospect, while the jig saw may not be on par with dedicated tools, the overall value of the 3Dsimo Multipro 7 in 1 is undeniable. It has not only kindled my daughter's artistic flair, but it has also proven to be a handy companion for my own DIY endeavors. I am thoroughly pleased with this purchase and I highly recommend the 3Dsimo Multipro 7 in 1 for anyone looking to explore their creative potential while having an array of practical tools at their disposal. Thank you, 3Dsimo, for enriching our lives with this innovative product.
K Karel Novák
1138 days ago

Unleashing Creativity with 3Dsimo Multipro 7 in 1 – A Two Months Testimonial Journey

Embarking on a quest to ignite my daughter's creative spark, I ventured into the realms of 3Dsimo.com and stumbled upon the big set - the 3Dsimo Multipro 7 in 1. A Christmas present unlike any other, this kit has been a beacon of creativity in our household for the past two months. As a seasoned technician, I must admit that while the universality of this set is commendable, there are nuances to performance that I couldn't overlook. The jig saw, albeit versatile, left me yearning for the precision of dedicated tools. However, the screwdriver and drill proved to be reliable companions for various tasks, albeit more suited for lighter workloads. Amidst these mixed sentiments, the burning/soldering tool, resistance wire cutter, and the pièce de résistance - the 3D pen, emerged as true heroes in our crafting adventures. These tools transcended mere functionality; they became vessels of imagination and conduits of boundless creativity, not just for my daughter, but for me as well. In retrospect, the 3Dsimo Multipro 7 in 1 has been a game-changer in our creative pursuits. It has forged moments of joy, learning, and innovation, bringing us closer through shared experiences and crafting memories. As I reflect on our journey with these tools, I am filled with gratitude for the opportunity to explore new horizons and nurture our creativity. In conclusion, while every tool in the set may not have met my initial expectations, the overall experience and the moments of creative bliss that it has facilitated make this purchase truly invaluable. Thank you, 3Dsimo, for providing us with a gateway to endless possibilities and for enriching our lives with tools that inspire and empower.
J john
1150 days ago

An Inspiring Journey with 3Dsimo: A Sincere Testament to Innovation and Resilience

Amidst the challenges I faced with my purchase from 3Dsimo, I must commend their unwavering dedication to customer satisfaction. Following a delay in receiving replacement parts, the moment of truth arrived as I put their products to the test. The precision and functionality of the jig saw screws and multipro exceeded my expectations, restoring my faith in their brand. As I embarked on creating Valentine's Day surprises for my loved ones, I was struck by the endless possibilities that 3Dsimo's tools offered. The intricate 3D drawings and unique designs that I crafted truly showcased the innovative spirit that 3Dsimo embodies. It was a reminder of the power of creativity to transcend difficulties and bring joy to those around us. In these challenging times, the message of healing and unity shared by 3Dsimo resonated deeply with me. Their call to embrace innovation as a means to a brighter future struck a chord, reminding me of the importance of staying safe and nurturing our inventive spirits. It is through companies like 3Dsimo that we can find hope and inspiration to pave the way for a better tomorrow. Thank you, 3Dsimo, for your exceptional products and unwavering commitment to your customers. Your passion for innovation and dedication to creating unique solutions have left a lasting impression on me. Here's to a future filled with creativity, healing, and endless possibilities – all thanks to your inventive creations.


3dsimo.com is an online store that specializes in providing innovative 3D printing pens, accessories, and educational kits. With a mission to foster creativity and inspire imagination, 3dsimo.com offers a wide range of products that cater to both beginners and advanced users. Their commitment to quality, customer satisfaction, and cutting-edge technology sets them apart in the market.


  • Advanced Technology: 3dsimo.com offers 3D printing pens equipped with the latest technology, ensuring precise and accurate creations.
  • Versatility: The company's pens are compatible with various materials, allowing users to explore a multitude of artistic possibilities.
  • User-Friendly: The user interface and ergonomic design of the 3D printing pens make them easy to use for individuals of all skill levels.
  • Community Support: 3dsimo.com has a strong online community that provides support, guidance, and inspiration for users to showcase their creations and learn from others.


  • Pricing: The advanced technology and features offered by 3dsimo.com come at a premium price, which may not be affordable for budget-conscious individuals.
  • Limited Product Selection: While 3dsimo.com offers a range of 3D printing pens, the selection of other related products and accessories is relatively limited.

User Experience:

Users have praised 3dsimo.com for its intuitive interface, ergonomic design, and versatile functionality. The pens are lightweight and comfortable to hold, allowing for extended usage without fatigue. Beginners appreciate the user-friendly controls, while experienced users find ample creative freedom and precision. The online community provides a platform for users to share experiences, troubleshoot issues, and exchange ideas, augmenting the overall user experience.

Pricing and Value for Money:

While 3dsimo.com's products may be priced higher than some alternatives, they offer excellent value for money. The advanced technology, durability, and versatile functionality justify the price tag. Moreover, the comprehensive warranty and exceptional customer service further enhance the overall value for money.

Customer Service:

3dsimo.com is known for its exceptional customer service. Their team is responsive, knowledgeable, and readily available to assist customers with any queries or concerns. Whether troubleshooting technical issues or providing product recommendations, the customer service team ensures a positive experience for every customer.

Product Quality and Selection:

3dsimo.com's products are known for their outstanding quality. The 3D printing pens are durable, reliable, and built to withstand extensive usage. While the selection of 3D printing pens is impressive, the range of complementary products and accessories is limited, which may leave some customers looking for more options.

Website Usability:

3dsimo.com has a well-designed, user-friendly website that navigates smoothly. The website's intuitive layout allows customers to easily find and explore the desired products, read detailed descriptions, and make informed purchasing decisions. The streamlined checkout process further enhances the overall usability of the website.

Returns and Exchanges:

3dsimo.com has a flexible and customer-friendly return and exchange policy. They understand that sometimes products may not meet expectations, and thus provide a hassle-free return process and the option to exchange for a more suitable alternative. This policy ensures customer satisfaction and gives buyers confidence in their purchase.

Promotions and Discounts:

3dsimo.com occasionally offers promotions and discounts to customers, providing an opportunity to purchase their products at a more affordable price. These promotions are typically advertised on their website or through their newsletter, allowing customers to stay updated and take advantage of these exclusive deals.


3dsimo.com enjoys a strong reputation in the market as a trusted provider of high-quality 3D printing pens. Their commitment to continuous innovation, customer satisfaction, and a supportive community has garnered positive reviews and praise from users. The company's dedication to delivering superior products and services has solidified its reputation as a reliable brand in the industry.

Payment Options:

3dsimo.com offers multiple secure payment options, including major credit cards, PayPal, and cryptocurrency. This ensures convenience and flexibility for customers, allowing them to choose a preferred payment method.

Loyalty Programs:

Currently, 3dsimo.com does not have a specific loyalty program in place. However, they occasionally provide exclusive offers and discounts to their existing customer base, rewarding them for their continued support.

Customer Reviews:

The customer reviews for 3dsimo.com are overwhelmingly positive. Customers appreciate the product quality, customer service, and seamless user experience. Many share their impressive creations made possible by 3dsimo.com's 3D printing pens. These reviews serve as a testament to the company's dedication to providing exceptional products and services.

Community Involvement:

3dsimo.com actively engages with its online community, encouraging users to share their creations, tips, and tricks. The company regularly features outstanding user creations on their website and social media platforms, fostering a sense of community and inspiring others to unleash their creativity.

Shipping and Costs:

3dsimo.com offers reliable and timely shipping services to ensure customers receive their orders promptly. The shipping costs vary depending on the destination and weight of the package. However, the company strives to provide competitive shipping rates and occasionally offers free shipping promotions, further enhancing the overall value for customers.

In conclusion, 3dsimo.com is a reputable online store that offers innovative 3D printing pens, accessories, and educational kits. With advanced technology, user-friendly design, and outstanding customer service, they deliver a premium user experience. While the pricing may be higher and the product selection somewhat limited, the value for money, quality of products, and commitment to customer satisfaction make 3dsimo.com a compelling choice for individuals looking to explore their creativity through 3D printing.