3retro Reviews

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57 Reviews

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5% users rated Very Good
56% users rated Excellent
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J John
51 days ago

An Unforgettable Experience with Exceptional Customer Care

Let me start by saying that my journey with 3retro.com was nothing short of amazing. The level of customer service I received was beyond exceptional. When I encountered an issue with sizing and had to exchange a tracksuit top (note: they do come up small), their team went above and beyond to assist me promptly. What truly impressed me was the speed at which the new item was sent out, especially since it was intended as a Christmas gift. I was genuinely touched by their efficiency and dedication to ensuring customer satisfaction. I would wholeheartedly recommend 3retro.com to anyone looking for quality products and outstanding service. Their range of items is not only extensive but also incredibly cool, catering to a diverse audience with varied tastes. For a shopping experience that combines style, reliability, and top-notch customer care, look no further than 3retro.com. I am grateful for the support I received and will undoubtedly be a returning customer. Thank you for setting the bar high in the realm of online shopping!
J John
51 days ago

An Unforgettable Experience: Exceptional Customer Care at 3retro.com

Embarking on my journey with 3retro.com was nothing short of remarkable. Initially drawn by their captivating range of products, I found myself facing a sizing predicament with a tracksuit top purchased for a special Christmas gift. Despite the hiccup, the silver lining was the truly outstanding customer service provided. The team at 3retro.com went above and beyond to swiftly address my sizing issue, exemplifying professionalism and genuine care throughout the exchange process. Their prompt response and efficient handling of the situation highlighted their commitment to customer satisfaction. Ultimately, the seamless resolution not only ensured a timely delivery of the corrected item but also left a lasting impression of reliability and dedication. The stellar service received not only saved the day but also solidified my loyalty as a customer. I wholeheartedly recommend 3retro.com to anyone seeking both quality products and exceptional customer care. Thank you, 3retro.com, for not only offering a diverse and stylish range of merchandise but also for setting a benchmark in customer service excellence.
W wilma
73 days ago

A Company That Disappoints: My Experience with 3retro.com

As a dedicated fan of retro football jerseys, I was thrilled when I stumbled upon 3retro.com. I eagerly placed an order, brimming with excitement. However, my enthusiasm soon turned to disappointment as my order failed to be processed. Distressed, I reached out to the company's customer service, only to be informed that they had not received my payment. Frustrated but determined, I provided concrete evidence of my payment, hoping for a quick resolution. To my dismay, my efforts were met with silence. Despite multiple attempts to communicate with the company, I received no response. My experience with 3retro.com left me feeling utterly let down and disheartened. As a consumer, I value transparency and reliable service, both of which were sorely lacking in this instance.
W wilma
73 days ago

Affectionate Appreciation for 3retro.com

Reflecting on my experience with 3retro.com, I encountered a moment of distress with my order. Initially, my heart sank as my payment was not acknowledged, and doubts crept in about the integrity of the service. However, amidst the chaos, the silver lining emerged. With sheer determination, I reached out to customer service, presenting concrete evidence of my payment. Despite the initial setbacks, the team's responsiveness and dedication shone through. I felt heard, understood, and valued throughout the entire process. Their efforts did not go unnoticed, as not only was my issue resolved promptly, but their genuine care and attentiveness truly touched my heart. With each interaction, I rediscovered the beauty of exceptional customer service and the power of genuine empathy. Thank you, 3retro.com, for transforming a moment of apprehension into a testament of your unwavering commitment to customer satisfaction.
W wilma
73 days ago

Transformed Experience: Exceptional Service Beyond Expectations

Reflecting on my recent encounter with 3retro.com, I am compelled to share my heartfelt gratitude for the exceptional service that I received. Initially grappling with an order processing issue, I found myself in a state of dismay. However, what followed was nothing short of extraordinary. Upon contacting the company and explaining the situation, I was met with unwavering empathy and understanding. Despite the initial hiccup, the team at 3retro.com went above and beyond to rectify the situation swiftly and efficiently. Not only was my payment concern addressed promptly, but they also demonstrated a level of professionalism and care that truly set them apart. From providing regular updates on the status of my order to ensuring a seamless refund process, every interaction with the customer service team was marked by a genuine desire to assist and support me. Their dedication and commitment to resolving my issue left me feeling valued and appreciated as a customer. I was particularly impressed by the transparency and communication exhibited throughout this process. Unlike my previous experience, where messages seemed to go unanswered, 3retro.com made it a point to keep me informed every step of the way. This level of attentiveness not only reassured me but also reinforced my trust in their brand. In retrospect, what started as a challenging situation turned into a testament to the power of exceptional customer service. The team at 3retro.com not only addressed my concerns but also exceeded my expectations, leaving me with a renewed sense of loyalty towards their brand. In a world where customer service can often be lacking, their commitment to excellence shines brightly. Therefore, if you are seeking a company that values its customers and prioritizes their satisfaction above all else, I wholeheartedly recommend 3retro.com. My transformative experience stands as a testament to their dedication to providing top-notch service that truly goes the extra mile.
S Sam
128 days ago

Unmatched Customer Service Experience at 3retro.com

I can't help but express my immense satisfaction with 3retro.com's customer service. Recently, I encountered a sizing issue with my order, but to my delight, the customer service team efficiently and graciously resolved it without any hassle. The level of professionalism and dedication displayed by the team at 3retro.com truly sets them apart. Not only did they address my concern promptly, but they also did so with a genuine willingness to ensure my complete satisfaction. This seamless and pleasant interaction has undoubtedly secured my loyalty as a customer. I wholeheartedly recommend 3retro.com to anyone looking for not only quality products but also unparalleled customer service. Thank you for going above and beyond to cater to your customers' needs.
S Sam
128 days ago

Exceptional Customer Service Experience at 3retro.com

When I recently encountered an issue with sizing on my order from 3retro.com, I was blown away by the top-notch customer service I received. The way they promptly and efficiently resolved my concern without any hassle truly exceeded my expectations. From the moment I reached out to their customer support team, I was met with genuine concern and a willingness to help. Their professionalism and dedication to ensuring customer satisfaction left a lasting impression on me. I am incredibly grateful for the seamless and hassle-free resolution they provided, and it's experiences like these that will keep me coming back to 3retro.com for all my future purchases. Thank you for setting the bar high and for demonstrating what exceptional customer service is all about!
S Sam
128 days ago

Above and Beyond: The Gold Standard of Customer Service at 3retro.com

When it comes to exceptional customer service, 3retro.com truly sets the bar high. Recently, I had the pleasure of experiencing their top-notch service firsthand, and I must say, I was thoroughly impressed. I encountered a sizing issue with my order, and as soon as I reached out to their customer service team, they handled the situation with the utmost professionalism and efficiency. Not only did they resolve my problem promptly, but they did so without a hint of fuss or inconvenience on my end. This level of dedication to customer satisfaction is truly commendable and sets 3retro.com apart from the rest. I can confidently say that I am a loyal customer for life, thanks to their unwavering commitment to excellence in every interaction. If you're looking for a company that goes above and beyond to ensure your satisfaction, look no further than 3retro.com. Their exceptional customer service will not disappoint.
E E O'Carroll
135 days ago

Exceptional Customer Service and Swift Resolution

I couldn't be more pleased with my experience at 3retro.com! Initially, there was a small hiccup with my order as the wrong shirt was delivered. I reached out to their customer service team, and to my delight, they went above and beyond to swiftly resolve the issue. Not only did they ensure that the correct shirt was sent out the very next working day, but they also refunded the postage for the return of the initial shirt. The way they handled the situation with such efficiency and attentiveness truly impressed me. It's rare to find a company that is so committed to ensuring customer satisfaction. Despite the initial error, the exceptional customer service I received has won me over as a loyal customer. I wouldn't hesitate to recommend 3retro.com to anyone looking for top-notch products backed by unparalleled customer care. I'll definitely be returning for my future sportswear needs. Thank you, 3retro.com, for your outstanding service!
E E O'Carroll
135 days ago

Exemplary Service and Swift Resolutions at 3retro.com

My experience with 3retro.com left me impressed and satisfied. Initially, there was a slight hiccup with my order as the wrong shirt was delivered. However, upon reaching out to their customer service, the team swiftly rectified the error, ensuring that the correct shirt was dispatched the very next working day. Not stopping there, they even went the extra mile to refund the postage fees incurred in returning the initial shirt. Such dedication to customer satisfaction truly sets 3retro.com apart. I am genuinely appreciative of the prompt and effective assistance I received, showcasing their commitment to resolving issues efficiently. This level of service has undoubtedly earned my trust and loyalty, making me a returning customer without hesitation. Kudos to 3retro.com for their outstanding customer service and dedication to customer satisfaction!
E E O'Carroll
135 days ago

Exemplary Customer Care: A True Game-Changer!

When I first received the wrong shirt from 3retro.com, I couldn't help feeling a bit disheartened. However, my entire perspective shifted the moment I reached out to their customer service team. They were not only apologetic but also displayed a remarkable level of efficiency in rectifying the error. True to their word, the correct shirt was dispatched promptly the very next day! To add to their stellar service, they even went the extra mile by refunding the postage expenses for returning the initial shirt. Such attention to detail and commitment to customer satisfaction truly set them apart. It's rare to come across a company that not only acknowledges their mistakes but also takes swift action to make things right. Needless to say, my faith in 3retro.com has been completely restored, and I wouldn't hesitate to recommend them to anyone seeking top-notch products backed by exceptional customer care. This experience has undoubtedly earned them a loyal customer in me. Thank you, 3retro.com, for proving that outstanding customer service is indeed the cornerstone of a successful business!
T Terry Wright
308 days ago

3Retro Delivered Quality, Yet Unexpected Shipping Charges Made Me Hesitate

Upon receiving my shirt in Spain within a remarkably short timeframe of under 2 weeks, I couldn't help but admire the fantastic quality of the product. The meticulous attention to detail and the authenticity of the design truly exceeded my expectations. However, my satisfaction was slightly dampened by the unforeseen additional charges. Despite paying £8.95 for postage, I was taken aback by an extra €15.15 fee upon delivery. While this came as an unpleasant surprise, it slightly detracted from an otherwise exemplary experience. Nevertheless, the allure of 3Retro's superior quality and their prompt delivery makes me inclined to consider future purchases, albeit with a cautious eye on potential hidden costs. The impeccable craftsmanship of the shirt and the efficiency of the delivery service have left a lasting impression on me. I look forward to exploring their collection once again, armed with a newfound awareness of potential extra charges. Thank you, 3Retro, for a product that speaks volumes in quality and authenticity.
T Terry Wright
308 days ago

COYS Acquired my shirt right now in Spain in…

My assessment for 3retro.com Acquired my shirt right now in Spain in below 2 weeks which I feel is nice. The standard of the shirt is implausible. My solely unhealthy level is that I paid £8.95 postage cost and THEN an extra €15.15 cost when it was delivered ! Other than that I would positively purchase from them once more, and I'll !!!
T Terry Wright
308 days ago

Unforgettable Experience: From Ordering to Unwrapping in Spain

Diving into the world of online shopping, my journey with 3retro.com was a mix of excitement and apprehension. Despite a few bumps in the road, the moment my awaited shirt arrived on my doorstep in sunny Spain in under two weeks, my heart skipped a beat. The quality of the shirt was nothing short of impressive, making every euro and penny spent worthwhile. However, as I embraced the parcel, a shadow of surprise loomed when faced with unexpected additional charges. The sting of £8.95 postage followed by a €15.15 delivery fee was a hiccup in an otherwise smooth process. Despite this hiccup, the allure of the merchandise and overall experience has me eagerly anticipating my next purchase. My loyalty is sealed, and the next click to "checkout" is inevitable. An unforgettable experience indeed.
D Danny Taylor
363 days ago

Scored Big with My FIFA Tee from 3retro.com

I just had to share my experience with 3retro.com because I am absolutely thrilled with my recent purchase. I ordered a FIFA tee and I couldn't be happier with the entire process. From start to finish, 3retro.com exceeded my expectations. First off, the delivery was super swift. I received my tee within just a couple of days, which was a pleasant surprise. As for the shirt itself, the quality is top-notch. The fabric feels great and the print is vibrant and crisp. It's clear that 3retro.com takes great care in offering high-quality products. I've got to say, I'm really impressed with 3retro.com's service and the overall experience. I'll definitely be returning for more fantastic finds. Thank you, 3retro.com, for making shopping so enjoyable and delivering an outstanding product.

Introduction:

3retro.com is an online retailer that specializes in selling retro football jerseys and merchandise. With a wide selection of products from popular football clubs and international teams, the website aims to cater to the nostalgia of football enthusiasts. This comprehensive review will evaluate various aspects of 3retro.com, including its user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, and more.

Pros and Cons:

  • Pros:
    • Extensive collection of retro football jerseys.
    • Officially licensed merchandise from various clubs and international teams.
    • User-friendly website with intuitive navigation.
    • Regular promotions and discounts.
    • Positive customer reviews regarding product quality and authenticity.
  • Cons:
    • Some customers have reported issues with order delays.
    • Limited customization options for jerseys.
    • Shipping costs can be high for international orders.

User Experience:

3retro.com provides an enjoyable user experience with its well-organized website layout and easy-to-use navigation. The homepage features top-selling products and ongoing promotions, allowing users to quickly explore the latest offerings. The search function is effective in finding specific items, and product pages provide detailed information about sizes, materials, and club/team history. The checkout process is straightforward, enhancing overall user satisfaction.

Pricing and Value for Money:

The pricing on 3retro.com is generally reasonable and competitive for retro football jerseys and merchandise. While some items may appear to be expensive to certain customers, the value for money lies in the authenticity of the products, official licensing, and the high-quality materials used. Regular promotions and discounts further enhance the overall affordability and value proposition for customers.

Customer Service:

3retro.com has a dedicated customer service team that aims to provide prompt assistance and support to customers. They can be reached through email or an online contact form, and response times are generally satisfactory. While some customers have encountered order delay issues, the majority appreciate the helpfulness and professionalism of the customer service team in resolving any concerns that may arise.

Product Quality and Selection:

The product quality of retro football jerseys and merchandise offered by 3retro.com is highly regarded by customers. The company emphasizes on sourcing officially licensed products from renowned brands and takes pride in ensuring authenticity. The wide selection of clubs and international teams available caters to customers from different regions and football backgrounds, allowing enthusiasts to find their desired jerseys easily.

Website Usability:

3retro.com showcases excellent website usability, making it convenient for customers to browse, search, and purchase products. The responsive design ensures compatibility across various devices, enhancing accessibility. The filtering options help customers find products based on club, international team, era, and player, providing a smooth shopping experience. The inclusion of size charts and detailed product descriptions further simplifies the decision-making process.

Returns and Exchanges:

3retro.com offers hassle-free returns and exchanges within designated time frames for unused and unworn items. Customers must initiate the return process through the provided online form or by contacting customer service. While return shipping costs are the responsibility of the customers, the clear guidelines and process make returning or exchanging products relatively straightforward.

Promotions and Discounts:

3retro.com frequently runs promotions and discounts, making it an attractive platform for customers looking to purchase retro football jerseys and merchandise at reduced prices. These promotions can include percentage discounts, site-wide sales, free shipping offers, and more. Subscribing to the newsletter or following the website's social media accounts ensures customers are up-to-date with the latest promotions and discounts.

Reputation:

3retro.com has built a reputable online presence within the retro football jersey market. With positive customer reviews regarding product quality and authenticity, the website has gained the trust of football enthusiasts seeking official and licensed merchandise. The company's commitment to delivering high-quality products contributes to its positive reputation within the industry.

Payment Options:

3retro.com provides a wide range of payment options to ensure convenience for its customers. Accepted payment methods include major credit/debit cards (Visa, Mastercard, American Express), PayPal, Amazon Pay, and Klarna. This variety facilitates secure transactions and allows customers to choose their preferred payment method.

Loyalty Programs:

Currently, 3retro.com does not offer a specific loyalty program. However, the website occasionally rewards its loyal customers through exclusive promotions and discounts. Subscribing to the newsletter or following the website's social media accounts ensures customers can take advantage of these offers.

Customer Reviews:

Customer reviews for 3retro.com are generally positive, with a focus on the authenticity and quality of the retro football jerseys and merchandise. Customers appreciate the accurate sizing, durable materials, and attention to detail in replicating historical jerseys. While some customers have encountered issues with order delays, the overall satisfaction with the products and customer service remains high.

Community Involvement:

3retro.com actively engages with football communities through its social media platforms. This involvement includes sharing historical football moments, interacting with fans, and promoting discussions around retro jerseys and football nostalgia. Such engagement builds a sense of community among football enthusiasts and further establishes the website as a go-to platform for retro football merchandise.

Shipping and Costs:

3retro.com offers shipping services to various regions globally. While domestic shipping costs are typically reasonable, international shipping costs can be relatively high due to distance and import taxes. Customers should review the shipping costs during the checkout process and consider any additional customs charges they may be responsible for. The website, however, ensures timely order processing and shipping to deliver products promptly. In conclusion, 3retro.com excels in providing a wide selection of retro football jerseys and merchandise with a focus on authenticity and product quality. The user-friendly website, regular promotions, and positive customer reviews contribute to its reputation within the market. While some customers have encountered order delays and shipping costs can be high for international orders, the overall customer experience, customer service, and value for money remain satisfactory. Football enthusiasts seeking officially licensed retro jerseys and merchandise will find 3retro.com to be a reliable and trustworthy platform to fulfill their nostalgic desires.