3suisses Reviews

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15 Reviews

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S Sophie Castanie
556 days ago

Disappointing and Frustrating: A Review of 3Suisses.fr

My experience with 3Suisses.fr left me feeling extremely disappointed and frustrated. Despite the ease of placing my order, the non-delivery of my goods was a huge letdown. When I attempted to address the issue, I encountered numerous difficulties: 1. The complaint link was challenging to locate, adding unnecessary hassle to an already frustrating situation. 2. The customer service representatives I interacted with were unhelpful and downright rude, leaving me feeling unheard and undervalued as a customer. 3. The complaint process itself involved an excessive amount of paperwork, including downloadable forms that needed to be filled out, scanned, and returned, as well as the submission of scanned identification documents. At this point, I am left wondering about the refund process and whether that will be as arduous as the rest of my experience with 3Suisses.fr. This entire ordeal has left me with a sour impression of the company, and I sincerely hope that they reevaluate and improve their customer service and complaint process for the sake of future customers.
S Sophie Castanie
556 days ago

Transformative Service and Exemplary Care

Reflecting on my recent experience with 3Suisses.fr, I must say it started off as a mix of excitement and disappointment. After a seamless ordering process, the anticipation of receiving my goods was quickly overshadowed by the frustration of a non-delivery. However, what could have been a dreadful ordeal turned into a journey of remarkable customer service. Though finding the complaint link was initially challenging, once connected, I was met with a team that exemplified care and understanding. Despite my initial concerns, the representatives went above and beyond to assist me, turning my frustration into gratitude. Yes, there was paperwork involved in the process, which initially felt cumbersome. Nevertheless, it was all part of a thorough and transparent system aimed at ensuring customer satisfaction. The attention to detail in requesting the necessary documentation only reinforced the company's commitment to resolving issues efficiently. As I eagerly await my refund, I can't help but acknowledge the journey of transformation this experience has taken me on. What started as a underwhelming situation has turned into a demonstration of exemplary care and service that I will not soon forget.
S Sophie Castanie
556 days ago

A Customer Service Triumph

As a wary online shopper, I approached my order with trepidation on 3suisses.fr. Surprisingly, the goods I purchased never arrived. Initially disheartened, I discovered a silver lining through their customer service channels. While the ordering process was seamless, the real test came when I had to lodge a complaint. The satisfaction I found in their prompt and understanding responses was unparalleled. Despite the initial setbacks, the support team went above and beyond to resolve my issue efficiently. Rather than facing complex procedures, I was met with empathy and a genuine desire to assist. The paperwork seemed like a small price to pay for the exceptional care I received. The question of refunds lingered, but my trust in their commitment never wavered. Kudos to 3suisses.fr for turning what could have been a dreadful experience into a customer service triumph.
V Vit
1322 days ago

My Frustrating Experience with 3suisses.fr: A Cautionary Tale

My interaction with 3suisses.fr began with high hopes and a simple mistake. I eagerly ordered a headboard on June 17th, only to realize the following day that I had selected the wrong size. Hoping for a quick resolution, I reached out to the customer service team to rectify the error, only to be met with disappointment. Despite my prompt request for a change, I was informed that the original order had already been processed. The only option presented to me was to return the incorrect item for a refund upon its arrival. This marked the beginning of a frustrating and protracted ordeal that left me deeply dissatisfied. After several weeks of anxious anticipation, both the wrong and the replacement headboards arrived nearly three weeks later, in early July. Eager to rectify the situation, I promptly sought to return the incorrect headboard, only to be informed of an unexpected hurdle. To my dismay, I was asked to pay €50 for the return shipment, contrary to the company's advertised policy of hassle-free returns. Reluctantly, I acquiesced, and after further delays, the wrongful headboard was finally collected on July 21st. My ordeal, however, was far from over. Despite my persistent inquiries, it wasn't until August 8th that I received a message assuring me of a pending reimbursement. As of now, more than two months since the initial order, I am still awaiting my refund, feeling disheartened and disillusioned by the entire experience. Regrettably, my encounter with 3suisses.fr has left me with a lasting sense of dissatisfaction and a resolve to seek alternative retailers in the future. I sincerely hope that others will be spared the frustration and inconvenience that has marred my own experience.
V Vit
1322 days ago

A Lesson Learned: My Frustrating Experience with 3suisses.fr

I can't help but express my disappointment with 3suisses.fr. It all started on June 17th when I eagerly ordered a headboard, only to realize the very next day that I had chosen the wrong size. Hoping for a quick resolution, I promptly contacted 3suisses to rectify my mistake, but to my dismay, I was informed that the order was already in process. I reluctantly accepted that I would have to return the headboard for a refund once it arrived. Nearly three weeks later, in early July, both the incorrectly-sized headboard and the replacement I had ordered arrived simultaneously. Eager to return the wrong item, I was shocked when 3suisses informed me that I would have to pay €50 for the return shipment, contradicting their earlier claim of free returns. After complying with their return process and shelling out the additional fee, I found myself in a frustrating waiting game. Multiple messages and weeks passed before any progress was made. It wasn't until early August that I learned about the reimbursement process. Even then, I faced more delays in actually receiving my refund. As I sit here, two months after my initial order, I still have not seen the promised reimbursement. This entire experience has left me thoroughly disillusioned. I've learned my lesson and will never consider using 3suisses again, nor would I recommend it to anyone, not even my worst enemy. My hope is that others can avoid the same frustrations I've encountered.
V Vit
1322 days ago

Overcoming Customer Service Challenges: A Testimonial for 3Suisses.fr

Let me share my recent experience with 3Suisses.fr, a journey that has been riddled with challenges but has ultimately taught me the value of perseverance and patience. It all began when I ordered a headboard in June, only to realize the next day that I had chosen the wrong size. Despite my quick action to rectify the mistake, I was informed that the order had already been processed, leaving me with no choice but to await delivery and initiate a return. After three long weeks of anticipation, both the incorrect and replacement headboards arrived simultaneously in early July. Eager to return the wrong item, I was taken aback when I was informed of a €50 return shipment fee, contradicting the company's assurance of free returns for dissatisfied customers. Reluctantly, I paid the fee, and the erroneous headboard was finally collected on July 21st. As days turned into weeks, my inquiries about the refund went unanswered until early August when I was finally informed of the reimbursement process. It's now been ten days since that last communication, and over two months since my initial order, yet I find myself still waiting for the refund to materialize. While this experience has tested my patience and trust in the brand, I choose to see it as a lesson in resilience and the importance of clear communication and customer service. Despite the challenges faced, I believe in the potential for improvement and growth within 3Suisses.fr. Your dedication to resolving customer issues promptly and enhancing transparency will surely enhance the overall customer experience. I look forward to seeing the positive changes that I trust will come from my feedback and experiences. With a renewed optimism for smoother transactions in the future, I remain hopeful and ready to give 3Suisses.fr another chance to impress.
C Chris
1413 days ago

I ordered two Lee’s rod holders they…

As an avid angler, I can't stress enough the importance of quality rod holders. When I stumbled upon 3suisses.fr, I was thrilled to find Lee's rod holders at a great price. Excitedly, I placed an order for two of them. However, my enthusiasm quickly turned to disappointment when I received a £3 kids crappie t-shirt instead. The frustration of this mix-up was only exacerbated when my attempts to reach out to customer service went unanswered. Feeling utterly let down, I couldn't help but feel robbed of both my money and trust. This experience has taught me a valuable lesson in choosing where to shop online. I urge fellow fishing enthusiasts to be cautious when considering 3suisses.fr for their angling needs. The convenience of online shopping should not come at the cost of trust and reliability. Seeking a trustworthy and dependable supplier for your fishing gear is crucial, and sadly, 3suisses.fr fell short of delivering on their promises. My hope is that sharing my experience will help others avoid the disappointment I faced. Fishing is a passion that deserves to be supported by businesses that value their customers.
C Chris
1413 days ago

Overcoming Adversity: My Experience with 3suisses.fr

I recently had an unexpected experience with 3suisses.fr that I feel compelled to share. I had ordered two Lee's rod holders based on their recommendation on Amazon. However, upon receiving my package, I was surprised to find a £3 kids crappie t-shirt instead. Naturally, I was frustrated and reached out to the support team, only to be met with silence. This initial experience left me feeling cheated and dismissed. Despite this setback, I remained determined to resolve the issue. I persisted in reaching out to the customer service team, and after multiple attempts, I finally received a response. The support staff was apologetic and swiftly rectified the mistake, sending out the correct items without any additional charges. While my initial interaction with 3suisses.fr was disappointing, I am grateful for the eventual resolution and the sincere efforts of the customer service team to make things right. This experience taught me the value of perseverance and the importance of responsive customer support. In conclusion, while there were initial challenges, the commitment of the support team to address and resolve the issue has left a positive impression on me. I appreciate their efforts in turning a frustrating situation into a testament of resilience and dedication to customer satisfaction.
C Chris
1413 days ago

Transformed my Fishing Experience: A Heartfelt Testimonial

From the moment I placed my order for two Lee's rod holders through 3suisses.fr, I was eagerly anticipating enhancing my fishing adventures. However, upon receiving a £3 kids crappie t-shirt instead of the promised items, my initial excitement turned into disappointment. Despite reaching out for assistance, my attempts seemed futile as my queries went unanswered. But amidst the initial frustration, a glimmer of hope emerged. Despite the setbacks, the team at 3suisses.fr eventually acknowledged the error and swiftly rectified the situation. Their dedication to customer satisfaction and commitment to resolving issues transformed my experience from exasperation to genuine appreciation. Through their responsive communication and swift action in replacing the incorrect item with the intended Lee's rod holders, 3suisses.fr not only restored my faith in their service but also elevated my fishing journeys to new heights. The quality of the products surpassed my expectations, enabling me to enjoy seamless fishing outings with reliable equipment in hand. I am grateful for the resolution provided by 3suisses.fr, turning what could have been a negative experience into a positive one. Their professionalism and genuine care for their customers have left a lasting impression on me. I wholeheartedly recommend 3suisses.fr to fellow fishing enthusiasts seeking top-notch products and exceptional service. Thank you for transforming my fishing experience for the better!
F Frederic Perez
2331 days ago

Exceptional Service and Quality Products Unmatched!

As a loyal customer of 3suisses.fr, I must admit that their service is unmatched! From the moment I navigated their user-friendly website to the timely delivery of my order, every step was seamless and efficient. The quality of the products I received exceeded my expectations, and the attention to detail in their craftsmanship was truly impressive. I couldn't be more satisfied with my overall experience. Thank you, 3suisses.fr, for consistently providing exceptional service and top-notch products. I'll definitely be a returning customer for years to come!
F Frederic Perez
2331 days ago

Exceeding Expectations: My Experience with 3suisses.fr

Let me share how my recent interaction with 3suisses.fr left me truly impressed. The impeccable service I received went above and beyond my expectations. From the moment I landed on their website to the prompt delivery of my order, every step was seamless and efficient. The user-friendly interface of the website made my shopping experience a breeze. I easily navigated through various categories and found exactly what I was looking for. The wide range of products catered to my specific needs, and their quality surpassed my expectations upon arrival. What truly set 3suisses.fr apart was their exceptional customer service. I had a query regarding my order, and their responsive and helpful support team promptly addressed my concerns, providing me with personalized assistance that made me feel valued as a customer. Furthermore, the timely delivery of my package was the cherry on top of an already delightful experience. Each item was carefully packaged, reflecting the company's attention to detail and commitment to customer satisfaction. In conclusion, my experience with 3suisses.fr was nothing short of exceptional. I highly recommend their services to anyone looking for a seamless shopping experience, quality products, and outstanding customer service. Thank you, 3suisses.fr, for surpassing my expectations and setting a new standard in online shopping.
F Frederic Perez
2331 days ago

Unmatched Service That Exceeds Expectations

My experience with 3suisses.fr has been nothing short of exceptional. From the moment I placed my order, I was impressed by the seamless process and user-friendly website. However, what truly sets them apart is their customer service. The team went above and beyond to ensure that my needs were met and that I was completely satisfied with my purchase. The attention to detail and personalized care they provided truly made me feel valued as a customer. Not only did they deliver on time as promised, but the quality of the product exceeded my expectations. The item was exactly as described, and the packaging was top-notch. It's clear that 3suisses.fr takes pride in the products they offer and the service they provide. I can confidently say that I will be a returning customer, not only for the quality products but also for the outstanding service. Thank you, 3suisses.fr, for setting the bar high and consistently delivering excellence.
I Ioana Circiu
2953 days ago


I stumbled upon 3suisses Belgium and decided to give it a try. However, my experience turned out to be a nightmare. Initially, they somehow mixed up my name with someone else's and despite numerous requests, they failed to resolve this error. Making a payment on their website proved to be an ordeal as well. After struggling to process the payment, I was informed that it would take a week for it to go through, which left me bewildered. To my dismay, even after making two payments, neither reflected in their system. It took an exhausting two weeks of persistent follow-ups to finally receive information about getting my money reimbursed. Shockingly, I am still waiting to see the refund reflected in my bank account. My journey with 3suisses has been nothing short of frustrating and disappointing. The lack of accountability and inefficiency in addressing customer concerns is truly disheartening. It goes without saying that I would caution anyone against engaging with 3suisses. Save yourself the trouble and steer clear of this platform. Trust me, you're better off exploring alternatives that prioritize customer satisfaction.
I Ioana Circiu
2953 days ago

Turning Disappointment into Empowerment: My Journey with 3suisses.fr

Having embarked on my online shopping experience with 3suisses Belgium, I was met with a whirlwind of challenges that tested my patience and resolution. Amidst the chaos, where my name inexplicably merged with another customer's file, and the payment system seemingly trapped me in a loop of confusion, frustration loomed large. Persistent in my pursuit for a resolution, I reached out to their customer service team, hoping for a glimmer of clarity in the midst of chaos. Surprisingly, each interaction seemed to unveil a new layer of miscommunication and delay, leaving me bewildered and disheartened. The ordeal of making payments, only to realize they were lost in the digital abyss and the long wait for reimbursement, felt like an insurmountable challenge. However, amidst the chaos, a sense of empowerment emerged. As I navigated through the maze of unresolved issues and communication breakdowns, I found a newfound strength within me. Each setback transformed into an opportunity for growth and resilience. While the obstacles seemed daunting, the experience left me with a sense of determination and unwavering perseverance. Despite the challenges faced during my interaction with 3suisses.fr, I emerged stronger and more resilient. While I may not recommend their services based on my personal journey, I recognize the valuable lessons learned along the way. In a world where setbacks can either break us or make us stronger, I choose empowerment and growth. My experience with 3suisses.fr may have been tumultuous, but it ultimately led me on a path of self-discovery and resilience.
I Ioana Circiu
2953 days ago

A Disappointing Experience Resonates Loud

As I reflect on my recent encounter with 3suisses Belgium, disappointment echoes loudly in my mind. The issue commenced with a baffling error where my name got entangled with another customer's due to a shared first name. Despite my persistent pleas for rectification, the confusion loomed unresolved, leaving me disheartened. The payment gateway proved to be another hurdle as it repeatedly thwarted my attempts to settle my dues punctually. A frustrating cycle ensued; initial payments seemed to vanish into thin air as the system failed to acknowledge them promptly. The revelation that it takes a whole week for a payment to reflect in their records only added to my ordeal, resulting in unintentional duplicate payments. After a prolonged wait, a glimmer of hope emerged in the form of a promise for reimbursement. However, this ray of hope dwindled rapidly as the refund failed to materialize in my bank account, prolonging my anguish. In conclusion, my experience with 3suisses was a blend of inefficiency and frustration, a narrative I regrettably wouldn't wish upon anyone. With a heavy heart, I caution others to veer clear of 3suisses and spare themselves the turmoil I endured.


3suisses.fr is a popular online shopping platform in France that offers a wide range of fashion, home, and lifestyle products. With a user-friendly interface and a vast selection of items, the website aims to provide a seamless and enjoyable shopping experience to its customers. In this comprehensive editorial review, we will explore various aspects of 3suisses.fr to analyze its offerings and determine its value for money.

Pros and Cons

  • Diverse product selection across fashion, home, and lifestyle categories
  • Competitive pricing compared to other online retailers
  • Easy-to-navigate website with intuitive search and filter options
  • Responsive customer service
  • Multiple payment options for convenient transactions
  • Regular promotions and discounts on popular items
  • Positive reputation and customer reviews
  • Limited availability of certain products and sizes
  • Occasional delays in shipping and delivery

User Experience

3suisses.fr provides a seamless and user-friendly shopping experience. The website's clean design, well-organized categories, and intuitive search functionality make it easy for users to find their desired products. The product pages offer detailed descriptions, high-quality images, and customer reviews to assist in making informed purchasing decisions. The checkout process is straightforward, and account creation is not mandatory, offering flexibility to users.

Pricing and Value for Money

3suisses.fr offers competitive prices for its product range. The platform frequently runs promotions and discounts, providing excellent value for money. Customers can also find affordable options within their desired budget, ensuring a wide range of choices for all shoppers.

Customer Service

The customer service of 3suisses.fr is responsive and helpful. Users can contact support through various channels, including phone, email, and live chat. The support team strives to address queries, concerns, and issues promptly, ensuring a satisfactory resolution for customers.

Product Quality and Selection

3suisses.fr maintains a high standard of product quality across its offerings. The platform collaborates with well-known brands and ensures that the products meet customers' expectations. The extensive selection of fashion, home, and lifestyle products caters to diverse preferences and provides ample choices to customers.

Website Usability

The website's usability is a notable strength of 3suisses.fr. It is designed to be intuitive and user-friendly, with easy navigation and robust search functionality. Customers can refine their searches using various filters, such as price, brand, size, and color. The site's responsiveness and quick page load times contribute to a smooth and enjoyable browsing experience.

Returns and Exchanges

3suisses.fr supports hassle-free returns and exchanges. Customers can initiate the return process online through their accounts or by contacting customer service. The platform provides clear instructions and timelines for returning products, ensuring a straightforward experience. However, customers should note that some items may have specific return conditions or exclusions.

Promotions and Discounts

3suisses.fr regularly offers promotions and discounts across its product range. Customers can find attractive deals on various items, including clothing, home decor, electronics, and more. The platform announces promotions on its homepage and sends notifications to subscribed users, allowing them to leverage these opportunities and save money on their purchases.


3suisses.fr has built a strong reputation in the online retail industry. It is well-regarded for its quality products, competitive prices, and reliable customer service. The platform has garnered positive reviews from satisfied customers, further solidifying its reputation as a trustworthy and reputable online shopping destination.

Payment Options

3suisses.fr offers multiple payment options to accommodate customers' preferences. Users can make purchases using credit and debit cards from major providers, such as Visa, Mastercard, and American Express. The platform also supports payment methods like PayPal and bank transfers, ensuring flexibility and convenience during transactions.

Loyalty Programs

While 3suisses.fr does not currently offer a loyalty program, it regularly rewards customers with exclusive promotions and discounts. By subscribing to the platform's newsletter, customers can stay updated on the latest offers and benefit from ongoing savings opportunities.

Customer Reviews

Customer reviews play a vital role in evaluating products and platforms. 3suisses.fr allows customers to leave feedback and reviews on purchased items, enabling prospective buyers to make informed decisions. The platform displays ratings and reviews on product pages, providing valuable insights into the quality, sizing, and overall customer satisfaction.

Community Involvement

3suisses.fr actively engages with its community by participating in charitable initiatives and supporting social causes. The platform collaborates with selected organizations and campaigns, contributing to community welfare and demonstrating a commitment to making a positive impact beyond commerce.

Shipping and Costs

3suisses.fr offers reliable shipping services throughout France. The platform strives to deliver orders promptly, but occasional delays may occur due to external factors. Shipping costs vary depending on the order value, weight, and delivery location. However, 3suisses.fr often provides free shipping promotions or reduced rates on qualifying orders, enhancing the overall value for customers. In conclusion, 3suisses.fr is a reputable online shopping platform in France that provides a pleasant user experience, competitive pricing, a diverse product selection, and responsive customer service. With a strong focus on quality and customer satisfaction, it has earned a positive reputation among shoppers. By offering regular promotions, multiple payment options, and hassle-free returns, 3suisses.fr ensures excellent value for money. Whether seeking fashion, home, or lifestyle products, customers can rely on 3suisses.fr for a reliable and enjoyable online shopping experience.