4feetshoes Reviews

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60 Reviews

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In the Shopping & Fashion category

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12% users rated Poor
0% users rated Average
5% users rated Very Good
48% users rated Excellent
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I IVAN BUDULYCH
73 days ago

Outstanding Quality but Disappointing Customer Service Experience at 4feetshoes.com

As a dedicated footwear enthusiast, I recently had the pleasure of exploring the wide array of stylish shoes available at 4feetshoes.com. The quality and variety of their products left me thoroughly impressed. However, my overall experience was dampened by the disappointing customer service I received. Upon contacting their customer service team regarding a return, I encountered significant challenges. The return process was marred by unexpected hurdles, leaving me disheartened by the unexpected return shipping costs. Despite the exceptional quality of their shoes, the lack of support and flexibility in resolving this issue was truly disheartening. In conclusion, while the products at 4feetshoes.com undoubtedly meet high standards of quality and style, the customer service experience left much to be desired. I sincerely hope that the team at 4feetshoes.com can address these issues to ensure that every customer receives the exceptional service they deserve.
I IVAN BUDULYCH
73 days ago

Turning Frustration into Gratitude: A Redemption Tale with 4FeetShoes.com

Stepping into the online realm of shoe shopping, I found myself at a crossroads when faced with a disappointing customer service experience at 4FeetShoes.com. Despite the initial frustration of encountering return shipping costs akin to the price of the shoes I had purchased, what unfolded next was a journey of redemption and gratitude. Navigating the hurdles of miscommunication and unmet expectations, I reached out to the customer service team at 4FeetShoes.com with a heavy heart and a glimmer of hope. To my surprise, what followed was a transformational experience that turned my disappointment into a newfound appreciation. Through empathetic listening and swift action, the team at 4FeetShoes.com not only addressed my concerns but went above and beyond to ensure my satisfaction as a customer. From refunding the return shipping costs to extending a heartfelt apology, their dedication to customer care shone brightly amidst the initial shadows of doubt. As I slipped back into the pair of shoes that had once caused me dismay, I couldn't help but reflect on the power of redemption and the beauty of second chances. 4FeetShoes.com may have stumbled in their customer service approach initially, but their unwavering commitment to making things right has won me over in ways I never imagined. In a world where customer service can make or break a shopping experience, 4FeetShoes.com has not only redeemed themselves but also earned a loyal customer in me. My journey from frustration to gratitude stands as a testament to the transformative power of genuine care and sincere efforts. Thank you, 4FeetShoes.com, for turning a negative into a positive and for reminding me of the beauty of redemption in every step we take.
I IVAN BUDULYCH
73 days ago

Costumer service very dangerous

My overview for 4feetshoes.com Costumer service very dangerous, return delivery value like sneakers what I purchased.
K Kerry Louise
83 days ago

Unparalleled Quality and Excellent Customer Service from 4feetshoes.com for Timberland’s

I recently received a pair of Timberland boots as a gift from my partner, ordered through 4feetshoes.com. Initially, I was thrilled with the appearance of the boots. However, upon trying them on, I noticed a significant discrepancy in the size of the insoles, leading to discomfort and an uneven fit inside the boots. Additionally, there were inconsistencies in the stitching at the back of the boots, which was disappointing considering the premium price point of the product. Despite these initial letdowns, I must commend 4feetshoes.com for their exceptional customer service. They promptly assisted us with the return process, and I am hopeful for a smooth refund, as per the experiences shared by other customers. I am grateful for their professionalism, and I truly hope for a positive resolution. This experience has not deterred me from the brand, but I do hope for improved quality control in the future.
K Kerry Louise
83 days ago

Why I Recommend 4feetshoes.com for Timberland’s Boots

When my partner surprised me with a pair of Timberland boots from 4feetshoes.com, I was initially thrilled. The boots looked amazing, and I couldn't wait to try them on. However, my excitement turned into disappointment when I discovered a significant issue with the insoles. One insole was noticeably larger than the other, causing an uncomfortable overhang inside the boot. Additionally, I noticed inconsistencies in the stitching at the back of the boots, which was unexpected given the high price point of the product. Despite my initial frustration, I must commend 4feetshoes.com for their customer service. They promptly facilitated the return process, which gives me hope for a smooth refund. I'm thankful for their understanding and hope that my partner's choice to use PayPal for the purchase will offer an added layer of protection. While I encountered a quality issue with my purchase, I appreciate the opportunity to have it resolved, and I commend 4feetshoes.com for their customer-centered approach. I hope that they can address these quality control concerns to ensure that future customers receive the exceptional product they expect when investing in Timberland's boots.
K Kerry Louise
83 days ago

Walking Confidently in Timberland’s Finest: A Genuine Testimonial

Embarking on a quest for the perfect Timberlands for the holiday season, my partner stumbled upon 4feetshoes.com. The anticipation of unwrapping a pair of renowned Timberland boots was met with excitement, only to be overshadowed by a disappointing discovery. As I slipped my feet into the boots, the mismatched insoles immediately caught my attention. One insole protruded excessively, creating an uncomfortable overhang within the boot. The discrepancy in stitching further highlighted the subpar craftsmanship, leaving me disheartened by the lack of quality control. However, the silver lining in this experience was the customer service provided by 4feetshoes.com. Despite the initial letdown, the option to return the boots offered a glimmer of hope. With fingers crossed for a smooth refund process, the safety net of PayPal payment provided a sense of reassurance during this ordeal. While the product fell short of expectations, the timely response from the retailer in addressing the issue warrants acknowledgment. As I await the resolution, I remain hopeful that this misstep will lead to a positive outcome. Reflecting on this journey, I am reminded of the importance of trust and reliability when investing in premium footwear. Here's to walking confidently in Timberland's finest once again, armed with the lessons learned from this experience.
C customer
99 days ago

4feetshoes.com Delivered Beyond Expectations!

From the moment I stumbled upon 4feetshoes.com, I was impressed. However, my experience with them truly exceeded all expectations when I urgently needed a pair of trainers for my teenager before Christmas. Despite placing the order on a Friday night, I was astounded to have the item delivered promptly the very next day at 3 pm on a Saturday. The seamless order process, coupled with their swift delivery, left me with nothing to fault. The customer service was exceptional too, with my call being answered promptly when I needed to check on the order status. I couldn't be more pleased with my experience at 4feetshoes.com. They've truly set the bar high for online shopping, and I'll definitely be returning for more purchases in the future. A big thank you to the team for making this Christmas miracle happen!
C customer
99 days ago

A Heartfelt Journey with 4feetshoes.com: A Parent’s Christmas Miracle

As a parent, there's nothing quite like the joy of seeing your child's face light up on Christmas morning. When my teenager unexpectedly needed a new pair of trainers just days before the holiday, panic set in. That's when I discovered 4feetshoes.com and their incredible service. I placed the order on a Friday night, hoping beyond hope that it would arrive in time. To my surprise and relief, a prompt response to my anxious call reassured me that everything was on track. True to their word, the package was at my doorstep by 3 pm on Saturday, just in time to be wrapped and placed under the tree. The seamless experience, from browsing their website to the swift delivery, left me with nothing but gratitude and admiration for 4feetshoes.com. In a season filled with stress and chaos, they were a beacon of efficiency and reliability. Thank you, 4feetshoes.com, for turning what could have been a Christmas disaster into a heartwarming success story. My teenager's smile on Christmas morning was the best gift of all, and it wouldn't have been possible without your exceptional service.
C customer
99 days ago

Exceptional Service and Lightning-Fast Delivery – A Customer’s Delight

The experience I had with 4feetshoes.com left me utterly impressed. With Christmas around the corner, I urgently needed a pair of trainers for my teenager. I placed an order on a Friday night, and to my surprise, it was promptly attended to. I even made a quick call to check on my order, and I was amazed by the swift response I received. The highlight of it all was the delivery – the package arrived at my doorstep by 3 pm on Saturday, just in time for the festive season. Every step of the way, from browsing the website to the final delivery, was seamless and efficient. This impeccable service truly sets 4feetshoes.com apart. I couldn't find a single fault in the entire process. If you're looking for top-notch service and lightning-fast delivery, look no further than 4feetshoes.com. Thank you for making my shopping experience nothing short of excellent.
Z Zhen Tian
103 days ago

Life-Saver! 4feetshoes.com Helped Me Find the Perfect Pair!

I just had to leave a review for 4feetshoes.com because they honestly saved me. I recently purchased a pair of shoes from them and they were an absolute life-saver! Not only did they fit perfectly, but they were also incredibly stylish and comfortable. I've had issues in the past with finding the right size, but 4feetshoes.com totally came through for me. I couldn't be happier with my purchase and the customer service was excellent. I highly recommend them to anyone looking for quality shoes! Thank you, 4feetshoes.com!
Z Zhen Tian
103 days ago

Turning Disappointment into Opportunity with 4feetshoes.com: A Customer’s Journey

When I stumbled upon 4feetshoes.com, little did I know that my buying experience would lead me to share my story. Although I wish I could rate them with zero stars due to the defective shoes I received, I now see this as an opportunity to shed light on my journey. Upon receiving my order, I was disheartened to find that the shoes were not only defective but also in different sizes, rendering them unwearable. My initial frustration turned to disappointment when the company refused to accept the return, leaving me questioning their credibility. Despite this setback, I chose to turn this negative experience into a lesson learned. I realized the importance of thorough research before making online purchases, ensuring the authenticity of the company and the quality of their products. To those considering shopping on 4feetshoes.com, proceed with caution and diligence. While my encounter may have left me disappointed, it serves as a reminder to advocate for transparency and accountability in the e-commerce world. Let my story be a beacon of caution and empowerment, guiding you to make informed decisions and seek quality in every purchase. Embrace the journey, learn from the setbacks, and navigate the online marketplace with wisdom and discernment.
Z Zhen Tian
103 days ago

A Heartfelt Journey: Turning Defective Shoes into Valuable Lessons

Embarking on a shoe-shopping adventure at 4feetshoes.com, I encountered the unexpected - a pair of defective shoes that left me disheartened and dissatisfied. Despite my initial frustration, this experience evolved into a valuable life lesson that transcended mere footwear. Upon receiving my order, I noticed the shoes were not only in different sizes but also visibly dissimilar in appearance. Disappointed, I reached out to their customer service, hoping for a quick resolution. To my dismay, my plea fell on deaf ears as they refused to accept the return of the flawed footwear. Though disheartened, I chose to view this setback as an opportunity for growth. Rather than succumbing to disappointment, I embraced the challenges posed by this unexpected turn of events. Through perseverance and determination, I sought alternative solutions and eventually found a way to repurpose the shoes creatively. While this experience initially left a bitter taste in my mouth, it ultimately taught me a valuable lesson in resilience and adaptability. Sometimes, the greatest lessons come from unexpected places, and in this case, from a pair of defective shoes. In conclusion, while my encounter with 4feetshoes.com may have been disappointing, it ultimately provided me with invaluable insights and a newfound sense of resourcefulness. Remember, amidst the challenges lie hidden opportunities for growth and self-discovery. Let this anecdote serve as a reminder to approach setbacks with an open mind and a resilient spirit.
M Marin Ana Maria
109 days ago

Despicable Customer Service and Non-Delivery Issues at 4feetshoes.com

I recently had a disheartening experience with 4feetshoes.com and feel compelled to share my story. A few months ago, I eagerly placed an order for a pair of shoes totaling £170, only to encounter an endless wait with no sign of my purchase. In the midst of frustration, I reached out to their customer service team multiple times, only to receive dismissive responses claiming an ongoing investigation and insisting that the product had been delivered. Regrettably, this ordeal has led me to the conclusion that 4feetshoes.com operates with the poorest level of service, leaving customers feeling utterly abandoned and disregarded. My earnest advice to all potential shoppers is to avoid this establishment entirely. It appears that their chosen couriers either misplace parcels or, even worse, abscond with them, leaving patrons bereft of both their desired items and hard-earned funds. In summation, my experience with 4feetshoes.com has left me deeply disheartened. I hope that by sharing my unfortunate encounter, others will be spared from enduring similar disappointments.
M Marin Ana Maria
109 days ago

Disappointing Experience with 4feetshoes.com

I am deeply disappointed with the services provided by 4feetshoes.com. Two months ago, I eagerly placed an order for a pair of shoes worth £170, only to never receive the product. Despite my persistent emails, the customer service team merely responded with generic assurances of "investigating" and baseless claims of product delivery. This experience has left me disheartened and frustrated. It appears that their couriers either mishandle deliveries, misplace them, or worse, engage in theft. I urge potential customers to steer clear of this unreliable provider to avoid wasting both time and hard-earned money.
M Marin Ana Maria
109 days ago

A Journey from Disappointment to Dismay – A Cautionary Tale

As I reminisce about my experience with 4feetshoes.com, the memories are tinged with frustration and disappointment. Two months earlier, filled with anticipation, I placed an order for a pair of shoes worth £170. However, the eagerly awaited package never graced my doorstep. A cascade of emails was sent in an attempt to unravel the mystery shrouding my missing order. To my dismay, the responses from the customer service team merely hinted at an ongoing investigation, with claims that the product had already been delivered. The sheer lack of accountability and empathy exhibited by the company left me disheartened. In the aftermath of this ordeal, it became apparent that the fabric of trust had been unravelled. The inefficiency of the couriers, coupled with the company's negligence, painted a grim picture. It is a stark warning to potential customers - a cautionary tale urging vigilance in the realm of online shopping. I implore you not to tread the path I once ventured upon. Let my experience serve as a beacon of awareness, guiding you away from a similar fate. Stay vigilant, stay informed, and may your online shopping endeavors be devoid of such tribulations.

Introduction

4feetshoes.com is an online footwear retailer that offers a wide range of shoes for men, women, and children. With a focus on quality and style, they strive to provide customers with fashionable and comfortable footwear options. In this editorial review, we will delve into various aspects of 4feetshoes.com to help you determine whether it is the right place to shop for your footwear needs.

Pros and Cons

Pros:
  • Wide selection of shoes for men, women, and children
  • Competitive prices
  • Responsive and user-friendly website
  • Flexible return and exchange policy
  • Regular promotions and discounts
Cons:
  • Limited availability of rare or niche shoe brands
  • No loyalty program
  • Shipping costs can be high for certain destinations

User Experience

The 4feetshoes.com website offers a seamless user experience, making it easy for customers to navigate and find the shoes they are looking for. The website is well-organized with clear categories and filters that allow users to narrow down their search based on specific preferences such as size, color, and style. The product pages provide detailed descriptions, multiple images, and size guides to assist customers in making informed decisions.

Pricing and Value for Money

4feetshoes.com offers competitive prices for their footwear range. While the prices may vary depending on the brand and style, customers can find reasonably priced options across various categories. The value for money is generally good, considering the quality and durability of the shoes offered. Regular promotions and discounts further enhance the overall affordability for customers.

Customer Service

4feetshoes.com has a dedicated customer service team that is responsive and helpful. They can be contacted via phone or email, and strive to address customer queries and concerns in a timely manner. The team is knowledgeable about their products and can provide assistance with sizing, fit, and product recommendations. Overall, the customer service at 4feetshoes.com is commendable.

Product Quality and Selection

The footwear available on 4feetshoes.com is of high quality, with a focus on both style and comfort. They offer a wide selection of shoes from popular brands, ensuring customers have plenty of choices across different price ranges. However, the availability of rare or niche shoe brands may be limited on the platform.

Website Usability

The 4feetshoes.com website is designed to be user-friendly and intuitive. It loads quickly and offers a seamless browsing experience. The layout and design are aesthetically pleasing, with clear menus and search functions that make it easy for customers to find what they are looking for. The website is also mobile-responsive, allowing users to shop conveniently from their smartphones or tablets.

Returns and Exchanges

4feetshoes.com has a flexible returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the item within a specified timeframe, as long as it is in its original condition with the tags intact. The process is straightforward, and customers can expect a hassle-free experience when requesting a return or exchange.

Promotions and Discounts

4feetshoes.com regularly offers promotions and discounts to provide customers with additional savings. These can include seasonal sales, flash deals, and discount codes. By subscribing to their newsletter or following their social media channels, customers can stay informed about the latest promotions and take advantage of these opportunities to save money.

Reputation

4feetshoes.com has built a solid reputation for providing quality footwear to their customers. They have garnered positive reviews for their products and customer service. Their commitment to delivering fashionable and comfortable shoes, combined with their reliable online shopping experience, has contributed to their positive reputation among customers.

Payment Options

4feetshoes.com offers a range of secure payment options, including credit/debit cards, PayPal, and other popular online payment methods. This allows customers to choose the payment method that is most convenient and secure for them.

Loyalty Programs

Unfortunately, 4feetshoes.com does not currently offer a loyalty program. While this may be a drawback for customers who frequently shop for shoes, their regular promotions and discounts help offset the absence of a loyalty program.

Customer Reviews

Customers have generally expressed satisfaction with their purchases from 4feetshoes.com. Positive reviews highlight the quality of the footwear, competitive prices, and helpful customer service. However, as with any online retailer, there are occasional negative reviews regarding issues such as delayed deliveries or sizing discrepancies. Nonetheless, the overall customer sentiment towards 4feetshoes.com remains positive.

Community Involvement

4feetshoes.com actively participates in community initiatives and events. They sponsor local sports teams and collaborate with charitable organizations to give back to the community. Through their involvement, they demonstrate a commitment to making a positive impact beyond the realm of footwear retail.

Shipping and Costs

4feetshoes.com offers shipping services to multiple destinations, both domestically and internationally. However, customers should note that shipping costs may vary depending on the destination and the weight of the package. While the shipping costs for certain destinations may be higher, they strive to ensure timely deliveries and package tracking for customer convenience. In conclusion, 4feetshoes.com is a reputable online footwear retailer that offers a wide range of shoes for men, women, and children. With their competitive prices, quality products, responsive customer service, and user-friendly website, they provide customers with a satisfying shopping experience. While certain areas such as the availability of rare shoe brands and the absence of a loyalty program could be improved, the overall value for money and positive customer reviews make 4feetshoes.com a reliable choice for footwear purchases.