4glaza Reviews

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64 Reviews

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13% users rated Terrible
34% users rated Poor
30% users rated Average
9% users rated Very Good
14% users rated Excellent
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Introduction

4glaza.ru is an online retail store offering a wide range of electronic products and gadgets to consumers in Russia. The e-commerce platform was established in 2011 and has since grown to become one of the most popular tech stores in the country.

Pros and Cons

Pros:
  • Wide variety of electronic products and accessories available.
  • Competitive pricing on most products.
  • Free shipping options available for some products.
  • Good customer service and support.
  • Easy-to-use online platform.
Cons:
  • Not all products are competitively priced.
  • Returns process can be cumbersome.

User Experience

4glaza.ru offers an easy-to-use and visually appealing platform that makes it easy for users to find and purchase electronics. The website also features a search function that makes it easy for users to find specific products. The checkout process is straightforward, and customers can easily track their orders on the platform.

Pricing and Value for Money

4glaza.ru offers competitive pricing on most of its products, but not all products are priced competitively. The website also offers free shipping options for some products, which is a great value for money.

Alternatives

Some popular alternatives to 4glaza.ru in Russia include Ozon, Wildberries, and Yandex.Market.

Customer Service

4glaza.ru offers good customer service and support to its customers. The platform features a detailed FAQ section that addresses some of the common issues customers may face. Customers can also reach out to the customer service representatives through email or phone.

Product Quality and Selection

4glaza.ru offers a wide range of electronic products and accessories from some of the most popular brands in the market. The website regularly updates its product selection to include the latest tech gadgets and electronics. The quality of the products is generally high, and the website offers a warranty on most products.

Website Usability

The 4glaza.ru website is easy to navigate, and it features a simple and straightforward design. The platform also loads fast and is optimized for mobile devices, making it easy for users to make purchases on the go.

Returns and Exchanges

The returns process on 4glaza.ru can be cumbersome for some customers. Customers have to submit a return request through the platform and send the product back to the warehouse. The process can take a few weeks to complete, and customers are responsible for covering the return shipping costs.

Promotions and Discounts

4glaza.ru offers regular promotions and discounts on its products, including seasonal sales and clearance events. Customers can also benefit from loyalty programs that offer exclusive discounts and rewards.

Reputation

4glaza.ru has a good reputation in Russia, and the website is generally well-regarded by customers. The platform has received positive reviews for its wide selection of products, competitive pricing, and good customer service.

Payment Options

4glaza.ru offers several payment options, including bank transfers, credit cards, and electronic wallets. The website also accepts payments in multiple currencies, making it easy for customers from different countries to make purchases.

Loyalty Programs

4glaza.ru offers a loyalty program that rewards customers with exclusive discounts, free shipping, and other perks. Customers can earn loyalty points by making purchases on the platform or referring friends to the website.

Customer Reviews

Customer reviews on 4glaza.ru are generally positive, with customers praising the platform for its good customer service, wide selection of products, and competitive pricing.

Community Involvement

4glaza.ru is not particularly active in the community, but the website does occasionally donate to charitable causes.

Shipping and Costs

4glaza.ru offers multiple shipping options, including free shipping for some products. The website also provides customers with a tracking number for their orders, making it easy for them to keep track of their purchases. The shipping costs are generally reasonable, but they can vary depending on the size and weight of the product.