Users Voice for 4inkjets

86% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
11% users rated Excellent
Pie Chart Review Representation for 4inkjets
4inkjets Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 16 Feb 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.2 5 5 2.7 4.5
Dec 2022 5 5 2 5 5 5
Jan 2023 5 3.6 5 2.7 4.6 4.1
Feb 2023 1 5 2.5 3 5 5
Mar 2023 1 5 1 5 5 5
Line Chart for Rating of peer stores

4inkjets.com

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staples.com

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Detailed 4inkjets Review by

Introduction

4inkjets.com is a reputable online retailer that specializes in selling affordable printer cartridges and toners. The company has been in operation for over 20 years, serving both home and business clients across the United States. They claim to offer top-quality products at competitive prices, ensuring customer satisfaction and loyalty.

Pros and Cons

Pros:
  • Wide range of products: 4inkjets.com has a vast selection of printer cartridges and toners, including options for lesser-known printer brands.
  • Competitive prices: The company's prices are generally lower than those of many competitors in the industry.
  • User-friendly website: The website is easy to navigate, making it simple for customers to find what they need.
  • Free shipping: 4inkjets.com offers free shipping on all orders over $50, which is a great benefit for customers.
Cons:
  • Quality of some products may be questionable: While the company boasts of offering top-quality products, some customers have reported issues with certain cartridges and toners not working properly.
  • Poor customer service: A few customers have complained of unresponsive or unhelpful customer service representatives.

User Experience

The website is easy to navigate, and customers can easily find the products they need. The checkout process is straightforward, and customers can create an account to save their details for future purchases.

Pricing and Value for Money

4inkjets.com offers some of the most competitive prices in the industry. They offer bulk discounts, which can save customers even more money. While the quality of some products may be questionable, the prices for many items are hard to beat.

Alternatives

There are several other online retailers that sell printer cartridges and toners, including Staples, Amazon, and Best Buy. Staples and Amazon are both known for offering competitive prices, while Best Buy offers a wide range of products from many different brands.

Customer Service

While a few customers have reported poor experiences with customer service, most customers have found the customer service representatives to be responsive and helpful. The company offers a satisfaction guarantee and free returns, so customers can feel confident in their purchases.

Product Quality and Selection

Overall, the quality of the products sold on 4inkjets.com is good, but there have been some reports of faulty cartridges and toners. The company offers a wide range of options, including products for lesser-known printer brands, which is a significant benefit for customers.

Website Usability

The website is easy to navigate, with helpful categories that make finding the right products simple. The search bar is also useful, allowing customers to search for specific products quickly.

Returns and Exchanges

4inkjets.com offers a satisfaction guarantee and free returns, making it easy for customers to try out products without risking their money.

Promotions and Discounts

The company frequently offers promotions and discounts, including bulk discounts and coupon codes. Customers can also sign up for the company's email newsletter to receive regular updates on sales and promotions.

Reputation

4inkjets.com has a good reputation in the industry, with many satisfied customers. While there have been some issues with product quality and customer service, the company generally receives positive reviews.

Payment Options

The company accepts several payment options, including major credit cards, PayPal, and Amazon Pay.

Loyalty Programs

The company does not offer a formal loyalty program, but they do offer rewards for leaving reviews and referring friends.

Customer Reviews

Most customer reviews are positive, with many customers praising the company's affordable prices and wide range of selection. However, there have been some negative reviews about product quality and customer service.

Community Involvement

4inkjets.com does not have a formal community involvement program, but they do participate in charitable initiatives and support local causes.

Shipping and Costs

The company offers free shipping on all orders over $50, which is a significant benefit for customers. Shipping costs for orders under $50 vary depending on the destination and shipping method chosen.

4inkjets Recent User Reviews

User Rating

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Reviewer Name: Eve Van

Review Submission Date: 2023-01-25

Review Title: Ghosted
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Review Description: After almost a month, no information on my package being shipped. Obscure customer service. I regret not doing more research

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Reviewer Name: James Petrassi

Review Submission Date: 2023-01-24

Review Title: A very polite no is still no.
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Review Description: I ordered a set of cartridges totaling $78.35. They did not work with my new printer. They sent me replacements that also did not work. Between these events I had to use epson ink. When I asked for a refund the answer was not because its e as over a year since the first order. Each call to customer service was a slightly different story.

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Reviewer Name: JKSEA

Review Submission Date: 2023-01-24

Review Title: 7 weeks after I placed my order
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Review Description: 7 weeks after I placed my order, I get the second half of my order. No notifications of delays. I had to chase them down twice. No apologies. Just a ¯_(?)_/¯ whatever attitude.

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Reviewer Name: Philip Gray

Review Submission Date: 2023-01-13

Review Title: HP toner cartridge never was sent!!!
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Review Description: I placed an order for a printer cartridge over a month ago. When I placed the order, system would be received in 4 days. Now, over a month later, every time I call I am told to wait a few more days for an update. This company is obviously a scam operation. I am working to get a refund on my credit card and hopefully this will happen.

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Reviewer Name: Gerald Aponte

Review Submission Date: 2023-01-07

Review Title: Delivery delay of more than a month
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Review Description: I ordered a set (4) of color inks for my HP printer in late November/early December. I received a Magenta cartridge on 12/06/22 and after calling the company, I received a Cyan cartridge on 12/28/22. I called again shortly thereafter and was told the inks are sent from different locations and that I will be sent an email detailing the delivery of the other two cartridges. It is now January 7, 2023 and I have yet to receive the cartridges nor the promised email. I will not deal with this company in the future and do not recommend it to anyone else.

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Reviewer Name: Isaac Ariel

Review Submission Date: 2022-12-08

Review Title: Don’t trust this company
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Review Description: The company sells products that are not in stock and continue to sell. My first order was canceled by the company because they did not know when they will have it in stock. I canceled a second order after 7 days when I was told the order is in process.

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Reviewer Name: Boris

Review Submission Date: 2022-09-18

Review Title: don't believe their ads!!! wrong specs - all lies
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Review Description: I ordered a "cheap" bundle specifically for a pixma6220D and the black cartridges don't fit! only the color ones. Obviously I tried a couple and now they don't want them back. Don't go for cheap, and less with ink4jets. never again

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Reviewer Name: Jim Jones

Review Submission Date: 2022-09-14

Review Title: profuse apologies-little progress
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Review Description: I ordered a number of ink cartridges but none were shipped the same day because one color was unavailable. The company did not notify me that it will take two weeks to get the missing color, did not ship the available colors but they are very good in apologizing for their mistakes. Poor service, terrible customer service and all around unreliable company.

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Reviewer Name: Adolfo La Manna

Review Submission Date: 2022-05-29

Review Title: The worst ink leaked out all over my…
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Review Description: The worst ink leaked out all over my hands .. threw in out in garbage Call customer they said sorry but sorry for mistake Stay away

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Reviewer Name: Robert DeSoto

Review Submission Date: 2022-05-28

Review Title: 5 cartridges review
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Review Description: I purchased 5 cartridges from 4inkjets and 3 of them didn’t work or were exhausted very early. I have tried to return them for at least part of my $93 investment and have not heard a peep out of 4inkjets. I recommend people do not purchase these inferior products and customer service from this company.

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