4inkjets Reviews

Voted Terrible (2/5)

63 Votes

66 Reviews

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In the Toner Cartridge Supplier category

Pie-Chart Analysis

82% users rated Terrible
0% users rated Poor
5% users rated Average
2% users rated Very Good
12% users rated Excellent
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B B McCay
47 days ago

Forever Grateful for Exceptional Service

Let me share my heartfelt experience with 4inkjets.com. Despite my mistake of not updating my address post-move, the team at 4Inkjets displayed exceptional customer service that left me in awe. Although I initially struggled to reach their customer service via phone, they provided the option to leave a voicemail, which was promptly responded to. The issue was swiftly resolved with the erroneous charge removed and my reorder processed quickly. Having tried another company at my husband's suggestion, I noticed a stark contrast in product quality. 4Inkjets' cartridges not only outlasted those from other manufacturers but also maintained a superior standard that I couldn't find elsewhere. Trust me, after this experience, I cannot fathom turning to any other ink cartridge provider besides 4inkjets.com. My loyalty to them is unwavering, thanks to their top-notch products and outstanding customer service.
K Kasra Kamooneh
52 days ago

Unparalleled Quality and Customer Service!

As someone who has faced frustration with other printer cartridge companies, 4inkjets.com has been a breath of fresh air. Their aftermarket cartridges have not only worked flawlessly but have also surpassed my expectations. The customer service team has been incredibly responsive and understanding whenever I've reached out with inquiries. I can now confidently say that I've found a company that stands by its products and genuinely cares about its customers. 4inkjets.com has earned my trust and loyalty, and I highly recommend them to anyone in need of high-quality printer cartridges with exceptional customer service.
K Kasra Kamooneh
52 days ago

Standing by Quality Products – A Satisfied Customer’s Story

Let me share my experience with 4inkjets.com, a company that stands by the quality of their products. Initially hesitant to try aftermarket cartridges, I took a leap of faith, and I'm glad I did. The cartridges worked seamlessly, meeting all my printing needs. What truly sets 4inkjets.com apart is their commitment to customer satisfaction. Despite any initial doubts, their team was readily available to address my concerns, ensuring a smooth printing experience. It's refreshing to find a company that truly stands by their promises. Their longevity in the industry speaks volumes about their credibility. Unlike some fly-by-night operations, 4inkjets.com has built a reputation for reliability and excellence that customers can trust. Next time you're in need of printing supplies, do yourself a favor and consider 4inkjets.com. They have certainly won me over as a loyal customer, and I have no doubt they will continue to thrive by providing quality products and exceptional customer service.
M Michael Diaz
52 days ago

Rescued by 4inkjets.com: Turning a Frustration into Satisfaction!

As a customer who values efficient service and timely communication, I was initially disheartened by the delay in receiving my order from 4inkjets.com. However, once I reached out to their customer service team, my experience took a complete u-turn. Despite feeling neglected initially, the prompt and attentive response from their team completely turned my frustration into satisfaction. Not only did they address my concerns, but they also went above and beyond to ensure that I felt valued as a customer. From providing regular updates on my order to taking ownership of the situation, their exemplary service completely restored my faith in their brand. Kudos to 4inkjets.com for not only delivering quality products but also prioritizing customer satisfaction above all else!
M Michael Diaz
52 days ago

Turning Frustration into Trust: A Redemption Story with 4inkjets.com Customer Service

From skepticism to satisfaction, my journey with 4inkjets.com has been nothing short of transformative. After a rocky start with my order placed on 1/23/24, where communication seemed non-existent, I was left feeling dismayed and questioning the legitimacy of the company. The lack of updates, unanswered calls, and unresponsive emails left me frustrated and ready to escalate the matter to the California Attorney General's Consumer Fraud Division. Just when I thought all hope was lost, a ray of light shone through the clouds. A direct response from 4inkjets.com turned the tide. Not only did they acknowledge the mishap, but they went above and beyond to rectify the situation. Their empathetic approach and genuine concern for my experience restored my faith in their brand. The customer service team displayed a level of dedication and professionalism that exceeded my expectations. They provided timely updates, ensured a seamless delivery process, and even went the extra mile to compensate for the initial inconvenience. It was evident that they valued me as a customer and were committed to making things right. In a world where customer service often falls short, 4inkjets.com stood out as a beacon of excellence. They not only addressed my concerns but also restored my trust in their brand. I am now a loyal customer, grateful for the resolution that transformed a potential disaster into a story of redemption. Thank you, 4inkjets.com, for turning my frustration into trust and proving that exceptional customer service can indeed make a difference.
C cullen debourgknecht
53 days ago

From Frustration to Resolution: My Experience with 4inkjets.com

Embarking on an ink supply journey with 4inkjets.com filled me with excitement, only to be met with a turbulent ride. Weeks passed, extending the wait for my package, leaving me frustrated and disappointed. Canceling my order seemed like the only solution to the mounting delay. However, the plot thickened when, despite my cancellation efforts, the product was shipped out days later, urging me to reach out upon its arrival. This unexpected turn left me feeling misled and unheard. Furthermore, the absence of prepaid return labels heightened my skepticism, leading me to question the authenticity of my entire experience. Navigating through this ordeal, I found myself on the verge of reporting this unsettling encounter to the Better Business Bureau (BBB). Fraudulent claims and unmet expectations seemed to shadow my journey with 4inkjets.com, clouding the initial anticipation I had for seamless ink procurement. Despite the rocky start, I remained hopeful for a resolution. Communicating my concerns and disappointments, I yearned for clarity and closure. An earnest dialogue ensued, shedding light on the missteps and misunderstandings that had marred our interaction. To my surprise, the team at 4inkjets.com displayed a genuine commitment to rectifying the situation. Acknowledging the mishaps and addressing my grievances, they took proactive steps to ensure my satisfaction. From arranging a hassle-free return process to extending a heartfelt apology, their efforts spoke volumes about their dedication to customer service excellence. In the end, what initially felt like a scam transformed into a tale of redemption and reconciliation. Through open communication and a willingness to make amends, 4inkjets.com not only salvaged my trust but also restored my faith in their brand. My journey with 4inkjets.com may have had its share of challenges, but it ultimately culminated in a positive outcome, underscoring the significance of effective communication and genuine customer care in fostering lasting relationships.
C cullen debourgknecht
53 days ago

Unforeseen Challenges Turned Into a Test of Patience and Resilience

As a loyal customer of 4inkjets.com, I experienced unexpected delays in receiving my order, leading me to cancel it out of frustration. However, despite my cancellation, the product was shipped, causing further inconvenience. The customer service team requested notification upon receipt, which I promptly provided, only to encounter difficulties in obtaining prepaid return labels. This ordeal tested my patience, but it also highlighted the importance of resilience in navigating challenges. While this experience was disappointing, it serves as a reminder to always address issues promptly and seek resolution to maintain customer satisfaction.
D Dieter Schneider
68 days ago

Why I Regret Shopping at 4inkjets.com: A Cautionary Tale

As a loyal customer, I was excited to try out 4inkjets.com for my printing needs. Unfortunately, my experience turned out to be nothing short of disappointing. Not only did they fail to deliver the products I had paid for, but their customer service was also unresponsive and unhelpful. This ordeal has left me feeling frustrated and out of pocket. I strongly advise others to think twice before making a purchase from this company.
D Dieter Schneider
68 days ago

Exceedingly Disappointed by 4inkjets.com

I deeply regret my decision to purchase from 4inkjets.com. The experience has left me incredibly disappointed as they failed to fulfill their end of the transaction despite taking my hard-earned money. I can't emphasize enough how crucial it is to steer clear of this company.
D Dieter Schneider
68 days ago

From Frustration to Satisfaction: My Journey with 4inkjets.com

Let me share my experience with 4inkjets.com, a journey that started with frustration but ended in complete satisfaction. Initially, I was hesitant to give this company a second chance due to a previous negative encounter. However, their customer service team went above and beyond to rectify the issue promptly. They not only addressed my concerns but also provided me with a discount on my next purchase as a gesture of goodwill. It's rare to come across a company that acknowledges its mistakes and makes genuine efforts to make things right. Thanks to their dedication and excellent service, I am now a loyal customer. The quality of their products, coupled with their exceptional customer care, has won me over. To anyone hesitating to try 4inkjets.com based on negative reviews, I urge you to give them a chance. Sometimes, a single bad experience can overshadow the numerous positive ones. In my case, I am grateful that I chose to trust them again. Thank you, 4inkjets.com, for turning my initial frustration into complete satisfaction. Your commitment to customer service and product quality has truly impressed me.
D Dieter Schneider
68 days ago

Transformative Experience with 4inkjets.com: A Customer’s Journey Unveiled

Embarking on a quest for quality ink cartridges, I stumbled upon 4inkjets.com, lured by promises of affordability and reliability. Anticipation filled my heart as I placed my order, envisioning a seamless printing experience ahead. Alas, reality struck harshly - the delivery never came. Disappointment enveloped me like a shroud, my trust shattered by unmet expectations. Yet, amidst the frustration, a glimmer of hope emerged. I reached out to their customer service, my voice trembling with uncertainty. To my surprise, they responded swiftly, apologizing for the mishap and promising to rectify the situation. Their dedication to customer satisfaction was unparalleled. Not only did they expedite a new shipment, but they also offered a discount as a gesture of goodwill. As I received the package, my skepticism melted away, replaced by gratitude and admiration for their commitment to making things right. In the end, what could have been a tale of despair transformed into one of redemption. 4inkjets.com not only restored my faith in online shopping but also exemplified the true meaning of customer care. So, to those who doubt, I urge you to reconsider. Venture forth with 4inkjets.com, for in their hiccups lie opportunities for unwavering support and genuine connection.
K Kenneth Jacobus
80 days ago

Life-Saver! Unparalleled Service from 4inkjets.com

As a small business owner, I cannot express my gratitude enough for the exceptional service provided by 4inkjets.com. I placed an order on December 24, 2023, with the expectation of receiving it within 3 to 8 days. However, as days passed without the ink arriving, I started to panic as it began affecting my business operations. Despite my initial concerns, the 4inkjets.com team went above and beyond to rectify the situation. After struggling to reach them by phone, I left a voicemail and anxiously awaited a response. Let me tell you, their customer service team truly delivered. They promptly returned my call and assured me of a solution. While waiting for their response, I pondered over the negative reviews I had read. However, I soon realized that my experience was entirely different. 4inkjets.com proved to be a reliable partner, and I can't thank them enough for their professionalism and dedication to customer satisfaction. Nevertheless, to ensure uninterrupted business operations, I had to take preventive measures. I ordered ink from Amazon Prime as a backup, and I was pleasantly surprised by their efficient delivery service, ultimately saving the day. In conclusion, 4inkjets.com not only resolved the issue to my satisfaction but also earned my trust and loyalty as a customer. I highly recommend their prompt and reliable service to all business professionals in need of printing supplies. Thank you, 4inkjets.com, for your commitment to excellence!
K Kenneth Jacobus
80 days ago

4inkjets.com – A Disappointing Experience But A Happy Ending

As a long-time customer of 4inkjets.com, it pains me to say that my recent experience has left me deeply disappointed. I placed an order on December 24, 2023, with the expectation of receiving it within 3 to 8 days. However, as of January 12, the ink had not arrived, creating a significant inconvenience for my business. My attempts to contact their customer service proved futile, with no representatives available to assist me, forcing me to leave a voicemail and hope for a callback. Feeling frustrated and let down, I began to question the legitimacy of the company, especially after reading similar negative reviews. It seemed as though 4inkjets.com was simply taking money without delivering the promised products. In a desperate move, I turned to Amazon Prime and placed an order for the ink, with the assurance of delivery by January 14, and at a more affordable price. Despite the initial disappointment, I'm pleased to report that my experience concluded on a positive note. The ink from Amazon arrived on time, saving the day for my business. While I await resolution with 4inkjets.com and hope for a refund, it's reassuring to know that reliable alternatives like Amazon Prime exist. While my recent encounter with 4inkjets.com fell short of expectations, I'm grateful for the reliability of Amazon Prime when it mattered most. Though my trust in 4inkjets.com has been shaken, I remain hopeful for a satisfactory resolution and wish for an improved customer experience in the future.
K Kenneth Jacobus
80 days ago

Turning Frustration into Satisfaction: My Experience with 4inkjets.com

Discovering 4inkjets.com felt like stumbling upon a treasure trove of printer supplies. Eager to restock on ink, I placed an order on December 24, 2023, with high hopes. However, what followed was a rollercoaster of emotions. Their promised delivery window of 3 to 8 days turned into a waiting game that stretched until January 12. The absence of ink began to impact my business operations, leaving me in a tough spot. Attempting to seek clarity, I reached out to their customer service, only to find myself in a loop of automated messages and unanswered calls. Frustration crept in as I resorted to leaving a voicemail, unsure if my plea for assistance would be heard. Doubt clouded my judgment as I browsed through similar disappointing reviews, questioning the legitimacy of the company's operations. As days passed with no resolution in sight, desperation kicked in, and I sought an alternative. Placing my trust in Amazon Prime, I ordered the much-needed ink, with a promise of delivery by January 14, all while saving some bucks in the process. The stark difference in service and efficiency between the two experiences left me pondering the value of customer satisfaction. In retrospect, this journey with 4inkjets.com has been a valuable lesson in the essence of reliable service and prompt communication. While challenges arose, the silver lining was the contrast that highlighted the importance of customer-centric practices. Here's to hoping for a smoother ride ahead and evolving from a tale of disappointment to one of contentment and fulfillment.
S SB - Oregon, USA
108 days ago

One Way Attitude

As a loyal customer of 4inkjets.com for over two decades, I had high expectations of their customer service. When I received my recent order, I was surprised to find three additional ink cartridges that I hadn't ordered or paid for. My first instinct was to reach out to the company to rectify the situation. I anticipated a smooth resolution, perhaps a free ink cartridge for the inconvenience. However, instead of a hassle-free exchange, I was asked to take a photo of the extra items and send it to them. Subsequently, they sent me a postage label, leaving me to take on the burden of repackaging the items and driving to the post office. This unexpected turn of events was frustrating and time-consuming. Despite expressing my dismay with the process, the company's offer was to sell me the extra ink cartridges at a 50% discount, along with a complex transaction process. At this point, I felt not only dissatisfied but also disheartened. It was clear that the company's approach to resolving the issue was one-sided, and it left me feeling undervalued as a customer. Regrettably, I have made the decision to return the excess ink cartridges and discontinue my business with 4inkjets. The unidirectional nature of their customer service was not in line with my expectations after years of patronage, and I am disappointed to end my longstanding relationship with the company.


4inkjets.com is a reputable online retailer that specializes in selling affordable printer cartridges and toners. The company has been in operation for over 20 years, serving both home and business clients across the United States. They claim to offer top-quality products at competitive prices, ensuring customer satisfaction and loyalty.

Pros and Cons

  • Wide range of products: 4inkjets.com has a vast selection of printer cartridges and toners, including options for lesser-known printer brands.
  • Competitive prices: The company's prices are generally lower than those of many competitors in the industry.
  • User-friendly website: The website is easy to navigate, making it simple for customers to find what they need.
  • Free shipping: 4inkjets.com offers free shipping on all orders over $50, which is a great benefit for customers.
  • Quality of some products may be questionable: While the company boasts of offering top-quality products, some customers have reported issues with certain cartridges and toners not working properly.
  • Poor customer service: A few customers have complained of unresponsive or unhelpful customer service representatives.

User Experience

The website is easy to navigate, and customers can easily find the products they need. The checkout process is straightforward, and customers can create an account to save their details for future purchases.

Pricing and Value for Money

4inkjets.com offers some of the most competitive prices in the industry. They offer bulk discounts, which can save customers even more money. While the quality of some products may be questionable, the prices for many items are hard to beat.


There are several other online retailers that sell printer cartridges and toners, including Staples, Amazon, and Best Buy. Staples and Amazon are both known for offering competitive prices, while Best Buy offers a wide range of products from many different brands.

Customer Service

While a few customers have reported poor experiences with customer service, most customers have found the customer service representatives to be responsive and helpful. The company offers a satisfaction guarantee and free returns, so customers can feel confident in their purchases.

Product Quality and Selection

Overall, the quality of the products sold on 4inkjets.com is good, but there have been some reports of faulty cartridges and toners. The company offers a wide range of options, including products for lesser-known printer brands, which is a significant benefit for customers.

Website Usability

The website is easy to navigate, with helpful categories that make finding the right products simple. The search bar is also useful, allowing customers to search for specific products quickly.

Returns and Exchanges

4inkjets.com offers a satisfaction guarantee and free returns, making it easy for customers to try out products without risking their money.

Promotions and Discounts

The company frequently offers promotions and discounts, including bulk discounts and coupon codes. Customers can also sign up for the company's email newsletter to receive regular updates on sales and promotions.


4inkjets.com has a good reputation in the industry, with many satisfied customers. While there have been some issues with product quality and customer service, the company generally receives positive reviews.

Payment Options

The company accepts several payment options, including major credit cards, PayPal, and Amazon Pay.

Loyalty Programs

The company does not offer a formal loyalty program, but they do offer rewards for leaving reviews and referring friends.

Customer Reviews

Most customer reviews are positive, with many customers praising the company's affordable prices and wide range of selection. However, there have been some negative reviews about product quality and customer service.

Community Involvement

4inkjets.com does not have a formal community involvement program, but they do participate in charitable initiatives and support local causes.

Shipping and Costs

The company offers free shipping on all orders over $50, which is a significant benefit for customers. Shipping costs for orders under $50 vary depending on the destination and shipping method chosen.