4ourhouse Reviews

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16752 Votes

98 Reviews

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In the Battery Store category

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19% users rated Terrible
3% users rated Poor
2% users rated Average
19% users rated Very Good
56% users rated Excellent
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M Mrs H
38 days ago

Delighted with the Top-Notch Grill Element from 4ourhouse.co.uk!

As a cooking enthusiast, finding the perfect grill element was crucial to elevate my culinary creations. 4ourhouse.co.uk not only met but exceeded my expectations! The competitively priced grill element I purchased was a game-changer in my kitchen, delivering outstanding results with every use. What truly impressed me was the swift delivery of the product. I received it in no time, allowing me to get back to doing what I love most - creating delicious dishes for my family and friends. The hassle-free shopping experience and seamless transaction have made me a loyal customer. Thank you, 4ourhouse.co.uk, for providing top-notch products and exceptional service. I highly recommend them to anyone in search of premium kitchen essentials. I cannot wait to explore more of their offerings and enhance my culinary adventures further.
G Gerald Russell
39 days ago

Transforming My Home, One Order at a Time – A Heartfelt Review of 4ourhouse.co.uk

A few weeks ago, I stumbled upon 4ourhouse.co.uk while searching for a specific home appliance part. Skeptical at first, I placed an order and hoped for the best. To my delight, the package arrived promptly, in pristine condition, and exactly as described. The attention to detail and commitment to customer satisfaction displayed by 4ourhouse.co.uk truly impressed me. Not only did they deliver my order on time, but the quality of the product surpassed my expectations. As someone who values both efficiency and reliability, 4ourhouse.co.uk has undoubtedly won me over as a loyal customer. Their seamless ordering process, clear communication, and top-notch products have made a lasting impression. I highly recommend 4ourhouse.co.uk to anyone in search of quality products and excellent service. Thank you for transforming my home, one order at a time.(ValueError)
A Ady
39 days ago

Above and Beyond Service at 4ourhouse.co.uk

When I first stumbled upon 4ourhouse.co.uk, I was initially skeptical due to a mix-up in the company's name that left me feeling shocked and misled. I had intended to order parts directly from Flavel, but ended up on this website instead. However, what started as a confusing situation turned into an exceptional customer service experience. Despite the initial confusion, the team at 4ourhouse went above and beyond to rectify the situation. They promptly responded to my email inquiry, even though the lack of a phone number or instant chat option had initially dismayed me. Their dedication to customer satisfaction was evident as they efficiently addressed my concerns and guided me through the returns process. I must admit, the delayed order and the issue with the packaging did cause some inconvenience. Still, the attentive and caring manner in which the 4ourhouse team handled my case truly impressed me. They promptly processed my refund, even following up to ensure that everything was resolved to my satisfaction. In a world where customer service can often be lacking, the personalized attention and willingness to go the extra mile exhibited by 4ourhouse.co.uk truly set them apart. While the name confusion and slight delays were initially disconcerting, the outstanding service I received has won me over as a loyal customer. I wholeheartedly recommend 4ourhouse.co.uk for their exceptional customer care and commitment to ensuring a positive experience for their clients.
M Mr McElhinney
39 days ago

Exceptional Service and Prompt Resolution!

I cannot thank 4ourhouse.co.uk enough for their exceptional customer service when the part I ordered arrived damaged. Despite the inconvenience, their team swiftly handled the return process, ensuring a prompt resolution. While I turned to a local supplier for a replacement at a higher cost and additional travel, the efficiency and professionalism displayed by 4ourhouse.co.uk truly stood out. Moreover, I appreciate the suggestion to include specific postcodes exempt from the next day delivery service, as transparency is key in managing customer expectations. This level of detail showcases their commitment to enhancing the overall shopping experience. I highly recommend 4ourhouse.co.uk for their quality products and outstanding customer support. Thank you for turning a potentially negative situation into a positive interaction!
C customer
39 days ago

Overcoming Hurdles with Gratitude

Diving into my experience with 4ourhouse.co.uk, I encountered a rocky start with no order confirmation received. Frustration mounted as my attempts to seek assistance via phone and live chat hit dead ends. Even a message to customer services left me waiting for contact with no clear timeline. However, amidst these hurdles, a ray of light shone through as my item arrived unscathed despite the questionable packaging. The product itself, a perfect fit for my fridge, brought a glimmer of satisfaction. Gratefully acknowledging the seamless delivery and quality of the item, I couldn't help but add two extra stars, despite the bumps along the way. This journey of ups and downs ultimately led to a positive resolution, showcasing the resilience and dedication of 4ourhouse.co.uk in delivering a satisfactory experience.
D DRL
39 days ago

Exemplary Customer Service Saves the Day at 4ourhouse.co.uk

I cannot thank 4ourhouse.co.uk enough for their exceptional customer service when I recently ordered an item that turned out to be the wrong size. Despite the initial hiccup, their team handled the situation with utmost professionalism. I returned the item and was pleasantly surprised to receive a full refund, including the postage fees. One suggestion I have for improvement would be for the website to provide detailed dimensions for products. With so many variations available to fit different models, having precise measurements listed would prevent such mishaps in the future. What truly stood out for me was the assistance I received in finding the correct item. The customer support team went above and beyond to help me purchase the right product, which ultimately fit perfectly. Thanks to their guidance, I was able to re-order the correct item and was left feeling extremely satisfied with my purchase. Overall, my experience with 4ourhouse.co.uk was salvaged due to the outstanding customer service I received. I highly recommend this website to anyone in need of home appliances or accessories. Their dedication to customer satisfaction is truly commendable, and I will definitely be a returning customer.
G Glynis Searle
39 days ago

Effortless Experience from Start to Finish

4ourhouse.co.uk truly exceeded my expectations with their user-friendly website. Gathering all the necessary information for my tumble dryer was a breeze, thanks to their intuitive interface. I swiftly located the exact filter I needed and placed my order without any hassle. What impressed me the most was the punctuality of their delivery service. Every step of the way, I received timely notifications, keeping me informed and reassured about the progress of my order. The seamless experience from start to finish made me a loyal customer, and I will definitely be returning for all my future appliance needs.
P Peter
39 days ago

A Mixed Experience with 4ourhouse.co.uk: A Sincere Review

After trying out 4ourhouse.co.uk, I must admit that the goods and service were satisfactory, but there was a small hiccup that left me slightly uneasy. Despite receiving the products I ordered and the service being fine, there was some confusion regarding the company's identities. The website I used, the name on the payment confirmation, and the various requests coming from different names for reviews created a sense of inconsistency and lack of transparency. It made me wonder, in case of any issues, who would I need to reach out to for assistance? This experience left me feeling a tad uneasy, as clarity and trust are essential when engaging with an online retailer. Although the overall transaction was alright, this aspect did not leave me entirely impressed.
J John Simpson
40 days ago

Exceeded Expectations: Unwrapping the Delightful Package

I am thrilled to share my experience with 4ourhouse.co.uk, where my recent order truly embodied the expression "did as it said on the box." Everything I received was not only perfect but also exceeded my expectations in terms of quality and functionality. Despite the minor hiccup of a slightly delayed delivery compared to the initially stated timeframe, the overall experience was nothing short of delightful. The items were securely packaged and arrived in pristine condition, showcasing the company's commitment to customer satisfaction. I am immensely grateful for the impeccable products and top-notch service provided by 4ourhouse.co.uk. This shopping experience has truly set a high standard for online retailers, and I look forward to returning for future purchases confidently. Thank you for going above and beyond to ensure customer satisfaction!
M Ms Lock
40 days ago

Exceptional Resolution Through Personalized Customer Care

As a loyal customer of 4ourhouse.co.uk, I cannot help but commend their outstanding customer service, especially over the phone. While I encountered some hiccups via email communication, the support I received over the phone truly exceeded my expectations. When faced with a broken glass on my oven door, I reached out via email with all the necessary details, only to receive the wrong part after a lengthy wait. Feeling disheartened, a customer service representative took the initiative to resolve my issue promptly. Through a series of informative phone calls, they went above and beyond in identifying and ensuring the correct part was dispatched. With continuous updates and clear communication, the right component arrived, restoring my oven to its former glory. Thanks to their dedicated efforts, my faith in their service has been reaffirmed, and I can once again enjoy the convenience of a fully functioning oven.
D DE
40 days ago

4ourhouse.co.uk: A Lifesaver for Vintage Appliance Owners!

Let me share my delightful experience with 4ourhouse.co.uk – a true gem for vintage appliance owners like me! Desperately in need of a replacement part for my trusty old Kenwood liquidiser, I stumbled upon this site and was thrilled to find exactly what I needed. The ordering process was a breeze, and to my surprise, the delivery was incredibly prompt. The service provided by 4ourhouse.co.uk exceeded my expectations, leaving me a happy and satisfied customer. Thank you for being a lifesaver for those of us who cherish our classic appliances!
C Colin
41 days ago

The ordering was sophisticated

My overview for 4ourhouse.co.uk The ordering was sophisticated as I wasn't positive precisely what I wanted. I ordered one half which did not match. I referred to as customer support and was suggested on different elements I might have to repair my subject. I ordered the additional elements, one if the elements appears to have fastened my subject and the primary half now matches. Sadly I now have 2 rubber washers that I do not want.
M M Leach
41 days ago

Exceeded Expectations: A Small Surprise in a Big Package

As a loyal customer of 4ourhouse.co.uk, I am thrilled to share my recent experience with their services. The product I ordered not only met but exceeded my expectations. The quality was top-notch, and it arrived promptly, just as I had hoped. However, there was one small bump in the road - the packaging. Although I appreciate the effort to ensure a safe delivery, I couldn't help but chuckle at the size of the box. It was way too big for the product, almost comically so. While it did seem a tad extravagant, the care put into protecting my purchase did not go unnoticed. In the end, the oversized box became a conversation starter among my friends, and I couldn't help but appreciate the attention to detail from 4ourhouse.co.uk. It's the little things like these that set them apart. Thank you for the delightful surprise - big things do come in small packages!
N nickakabod
42 days ago

Smooth sailing with 4ourhouse.co.uk

Let me take a moment to express my gratitude for the seamless experience I had with 4ourhouse.co.uk. Placing my order was a breeze, and the packaging was top-notch. The delivery was prompt, which was a pleasant surprise. As I fixed the correct part effortlessly, my cooker was up and running in no time. Thanks to 4ourhouse.co.uk, my kitchen is back in action!
R Rachel Bruce
42 days ago

Unmatched Service by Sabrina: A True Gem

Sharing my recent experience with 4ourhouse.co.uk, I had the pleasure of interacting with the exceptional Sabrina. From the get-go, her professionalism and unwavering patience stood out, making me feel valued as a customer. What truly sets Sabrina apart is her genuine friendliness and understanding nature. Despite my personal health challenges causing me distress, Sabrina not only calmed my nerves but also went above and beyond to provide a solution that exceeded my expectations. Her kindness and dedication showcase her as a true asset to both the company and the industry. I cannot commend her enough for the outstanding support she offered. Throughout our communication, Sabrina displayed immense empathy and ensured that I felt heard and understood. Despite my numerous emails, she handled each interaction with grace and attentiveness, leaving me immensely grateful for her assistance. Speaking to Sabrina was a blessing, and I am beyond content with the exceptional service she provided. Thank you from the bottom of my heart, Sabrina, for being an angel in my time of need. Your unwavering support and exemplary service have truly left a lasting impression. To anyone seeking unparalleled customer service, Sabrina is the shining star you need. I am grateful for her dedication and the exceptional care she provided. Sabrina truly embodies the essence of top-tier service. You're a true gem, Sabrina!

Introduction

4ourhouse.co.uk is an online retailer specializing in a wide range of spare parts and accessories for household appliances. With a mission to provide customers with high-quality products and excellent customer service, the website has become a go-to destination for individuals seeking replacement parts or upgrades for their appliances. In this editorial review, we'll delve into various aspects of 4ourhouse.co.uk, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive selection of spare parts and accessories
    • Competitive pricing
    • Easy-to-use website with intuitive navigation
    • Responsive customer service
    • High-quality products
  • Cons:
    • Limited physical stores
    • Shipping costs may vary

User Experience

4ourhouse.co.uk offers a seamless user experience with its well-designed website. The layout is user-friendly, making it easy for customers to search for specific products or browse through different categories. The search function is highly efficient, delivering relevant results quickly. Additionally, the website provides detailed product descriptions, specifications, and images, allowing customers to make informed purchasing decisions. Overall, the user experience is intuitive and hassle-free.

Pricing and Value for Money

4ourhouse.co.uk offers competitive prices for its spare parts and accessories. The pricing structure is transparent, ensuring customers understand the cost of each item as well as any applicable taxes or shipping fees. The website also provides value for money by offering high-quality products that are durable and long-lasting. Customers can feel confident that their purchases from 4ourhouse.co.uk will provide excellent value for their investment.

Customer Service

The customer service at 4ourhouse.co.uk is commendable. The website offers multiple communication channels, including phone and email support, to assist customers with their inquiries or issues. The customer service team is knowledgeable and responsive, ensuring timely resolutions to problems. Furthermore, 4ourhouse.co.uk provides clear information regarding warranties and returns, demonstrating their commitment to customer satisfaction.

Product Quality and Selection

4ourhouse.co.uk maintains a wide selection of high-quality spare parts and accessories for household appliances. Whether customers are looking for replacement parts for kitchen appliances, vacuum cleaners, or garden tools, the website delivers an extensive range of options. The products available are sourced from reputable manufacturers, ensuring durability and reliability. Customers can trust that the parts purchased from 4ourhouse.co.uk will effectively restore or enhance the functionality of their appliances.

Website Usability

The 4ourhouse.co.uk website is designed for optimal usability. It boasts an organized layout with clear navigation menus, allowing customers to easily find the products they need. The search function is efficient, producing accurate and relevant results. The website is also mobile-responsive, enabling seamless browsing and purchasing experiences on both desktop and mobile devices. Overall, the website's usability enhances the shopping journey, making it convenient and enjoyable for customers.

Returns and Exchanges

4ourhouse.co.uk has a well-defined returns and exchanges policy. If customers receive faulty or incorrect products, they can request a return or exchange within a specified timeframe. The website provides clear instructions on how to initiate the returns process, ensuring a smooth and hassle-free experience. Additionally, 4ourhouse.co.uk offers warranty coverage for certain products, providing further reassurance to customers.

Promotions and Discounts

4ourhouse.co.uk frequently offers promotions and discounts on selected products. Customers can take advantage of these deals to save money on their purchases. The website prominently displays ongoing promotions and provides details on how to redeem discounts. By keeping an eye on the offers, customers can make their appliance repairs or upgrades more affordable.

Reputation

4ourhouse.co.uk has established a reputable presence in the market. The website has garnered positive reviews and feedback from satisfied customers, highlighting its commitment to quality and customer satisfaction. The company's dedication to offering genuine spare parts and accessories has contributed to its positive reputation. Customers can trust 4ourhouse.co.uk to deliver reliable products and dependable service.

Payment Options

4ourhouse.co.uk offers various payment options for customer convenience. Customers can choose to pay using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, the website supports secure online payment methods such as PayPal, ensuring the protection of sensitive financial information. The flexibility in payment options allows customers to choose the most suitable method for their needs.

Loyalty Programs

At present, 4ourhouse.co.uk does not offer a dedicated loyalty program. However, customers can join the website's mailing list to receive updates on exclusive offers and discounts. By subscribing to the newsletter, customers can stay informed about new products and upcoming promotions, maximizing their savings.

Customer Reviews

Customer reviews play a crucial role in helping individuals make informed purchasing decisions. 4ourhouse.co.uk features customer reviews on its website, providing valuable insights into the quality and compatibility of various spare parts and accessories. These reviews assist customers in selecting the right products for their specific needs.

Community Involvement

4ourhouse.co.uk actively engages with its community by participating in initiatives that support sustainable practices and environmental responsibility. The company prioritizes eco-friendly packaging and promotes the recycling of old appliances and parts. By fostering a sense of responsibility towards the environment, 4ourhouse.co.uk contributes to building a better future.

Shipping

4ourhouse.co.uk offers reliable and prompt shipping services. The website provides clear information about shipping options and associated costs, allowing customers to choose the most suitable method for their needs. Shipping times may vary depending on the customer's location and the availability of the ordered products. However, the website ensures timely deliveries and provides tracking information to keep customers updated on their orders.

Costs

While 4ourhouse.co.uk strives to offer competitive prices, it's important to note that the cost of spare parts and accessories may vary depending on the specific item and manufacturer. Additionally, customers should consider any applicable taxes and shipping costs when calculating the overall expense. Despite these factors, the website ensures transparency in pricing, enabling customers to make informed choices.

In conclusion, 4ourhouse.co.uk is a reliable online retailer that excels in providing customers with high-quality spare parts and accessories for household appliances. With their extensive product selection, competitive pricing, excellent user experience, and responsive customer service, 4ourhouse.co.uk has established a reputable presence in the market. Customers can trust the website to deliver reliable products, exceptional service, and an overall satisfying shopping experience.