4wdsupacentre Reviews

Voted Good (4/5)

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444 Reviews

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In the Camping Store category

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11% users rated Terrible
3% users rated Poor
5% users rated Average
12% users rated Very Good
69% users rated Excellent
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D Darryl Evans
38 days ago

Embracing the Adventure: My Journey with 4WD Supercentre

As a devoted patron of 4WD Supercentre, my experience spans back to their humble beginnings next to the mower shop. Over the years, I have invested substantially in their products, and I must say, they have exceeded my expectations on all fronts. While I encountered a slight hiccup with a factory seconds fridge, the team at 4WD Supercentre swiftly resolved the issue, showcasing their exemplary customer service. What truly sets 4WD Supercentre apart is the durability and reliability of their products. Every item I purchased, whether old or new, continues to accompany me on countless adventures to this day. A staunch advocate for thorough research and meticulous reading of instructions, I firmly believe these practices can resolve most challenges that may arise—a principle that has served me well in my interactions with their merchandise. The idea of contributing to the 4WD Supercentre family excites me; I envision a role where I can impart firsthand knowledge to customers, drawing from years of personal experience with their extensive range of products. The prospect of engaging in research and development initiatives for future offerings fills me with enthusiasm, as I believe in the innovation and quality that defines this brand. Above all, the warmth and hospitality displayed by the 4WD Supercentre team never fail to brighten my visits. Their customer service is nothing short of exceptional, consistently leaving me with a smile and a deep sense of gratitude. Thank you, 4WD Supercentre, for being a beacon of excellence and for fostering a loyal customer like myself. Here's to many more adventures together. 👌
E Eddie Caceres
38 days ago

Exceptional Service and Unmatched Knowledge at 4wdsupacentre.com.au

From the moment I stepped into 4wdsupacentre.com.au, I knew I was in good hands. The staff's level of service and knowledge surpassed my expectations every time I visited to purchase accessories for my vehicle. Their helpfulness and expertise truly made a difference in my shopping experience. I can confidently say that the consistent 5-star service I received is a testament to their dedication to customer satisfaction. Thank you, 4wdsupacentre.com.au, for setting the bar high and exceeding it every time!
K katrina karl
38 days ago

Above and Beyond: A Touching Customer Service Experience at 4wdsupacentre

Let me share my heartwarming experience with 4wdsupacentre.com.au. The exceptional customer service I received truly touched my heart. It was a busy day, and as I approached the cash registers with two heavy fridges, the staff member not only processed my purchase efficiently but also went the extra mile by personally placing the fridges onto a trolley for me. This simple act of kindness and attentiveness made all the difference and truly showcased the exceptional level of customer care at 4wdsupacentre. I left the store feeling not only satisfied with my purchase but also grateful for the thoughtful assistance I received. Thank you for making my shopping experience memorable!
T Tracey
38 days ago

A Helping Hand at 4wdsupacentre: A True Game-Changer

Stepping into 4wdsupacentre, I was pleasantly surprised by the warm greeting - a simple gesture that set the tone for an exceptional experience. The staff member's offer of assistance was a refreshing change, and I gladly accepted. Not only did he provide me with the online price, saving me money compared to in-store rates, but he also shared valuable advice that proved invaluable. This personalized touch showcased their commitment to customer satisfaction and went above and beyond my expectations. 4wdsupacentre truly understands the essence of exceptional service, making every visit a memorable and rewarding experience.
A Antony
38 days ago

Sizzling Water Unit Wants Enchancment

My evaluate for 4wdsupacentre.com.au The employees are nice. Nevertheless the new water unit wants some enhancements and adjustments. The gasoline hose DOES NOT FIT ALL GAS BOTTLES! Except the gasoline bottle has a QCC1 thread you possibly can't match the hose. So that you both want a special hose with a POL becoming or an adapter. The water fittings may very well be extra consumer pleasant and easily have common snap on hose fittings.
R Rory love
38 days ago

Exceeding Expectations: A Testimonial for 4wdsupacentre.com.au

Venturing into the world of off-roading, I stumbled upon 4wdsupacentre.com.au, and I must say, my experience has been nothing short of outstanding. The staff, oh the staff! They are not just helpful; they are a beacon of knowledge and passion, guiding me through their wide array of products with genuine enthusiasm. The prices? Don't even get me started! I've scoured the web, and I can confidently affirm that their prices are as competitive as they come, without compromising on quality. Speaking of quality, it's pretty impressive. The products I've purchased have exceeded my expectations, standing the test of rugged terrains and harsh weather conditions. What truly sets 4wdsupacentre.com.au apart is their commitment to improvement. The Kings, behind the scenes, actively seek feedback to refine their products. They listen intently to what's not working and strive tirelessly to enhance their offerings. This dedication to perfection is truly commendable. And let's not forget the wide range of gear they offer. From must-have essentials to advanced gadgets, they have it all. Whether you're a newbie or a seasoned off-roader, you'll find everything you need to elevate your adventure game. In a nutshell, 4wdsupacentre.com.au isn't just a website; it's a community of enthusiasts, a haven for quality gear, and a testament to exceptional service. Thank you, 4wdsupacentre.com.au, for enriching my off-road journey beyond measure.
A alaina bishop
38 days ago

Unforgettable Customer Service Experience at 4wdsupacentre.com.au

Let me start by saying, the lady who assisted us during our visit to 4wdsupacentre.com.au was an absolute gem. Her exceptional customer service skills left a lasting impression on us. Not only was she friendly and approachable, but her genuine willingness to help went above and beyond our expectations. And let's not forget to mention the gentleman alongside her who also contributed to making our experience truly memorable. It's rare to come across such dedicated and caring staff members. Their impeccable service deserves to be recognized, and in my opinion, a pay raise would only be a small token of appreciation for the outstanding job they are doing. Thank you for making our visit a truly enjoyable one!
M Matt Cameron-Lyon
38 days ago

Experiencing Delayed Gratification with 4wdsupacentre.com.au – A Review

When I decided to order the package deal from 4wdsupacentre.com.au, which included a 3KW petrol generator, a cover, and an LED light, I was eagerly anticipating receiving all the items at once. However, my experience was a mix of excitement and patience. While the LED light arrived promptly, I found myself waiting for the generator for approximately three weeks. The cover, unfortunately, is still on its way to me. Despite the delay in receiving the complete package, I must commend the quality of the LED light and the generator upon its arrival. The products exceeded my expectations in terms of performance and durability, making the wait worthwhile. The customer service team at 4wdsupacentre.com.au was understanding and kept me updated on the status of my order, which eased my concerns during the wait. Although the delayed gratification was not initially what I had hoped for, the products' quality and the company's communication ultimately turned this experience into a positive one. I look forward to finally receiving the cover and completing the set, knowing that the products are worth the wait.
A Alicia Skinner
38 days ago

Exceeding Expectations Every Step of the Way!

As a fellow retail manager, I truly understand the importance of exceptional customer service. When I visited 4wdsupacentre.com.au, I was initially disappointed by the lack of staff availability. However, what truly amazed me was the impeccable service I received once I was able to locate a team member. Not only did they address my concerns promptly, but they went above and beyond to ensure that my needs were met. Their knowledge and expertise in the products they offered were truly impressive, making me feel confident in my purchase decision. Despite the initial hiccup, the outstanding customer service I experienced truly turned my entire shopping experience around. I left feeling valued and appreciated as a customer. I highly recommend 4wdsupacentre.com.au for their top-notch service and quality products. Their dedication to customer satisfaction is truly unmatched, and I will definitely be returning for all my future outdoor needs. Thank you for exceeding my expectations and making my shopping experience a memorable one!
J Joshua
38 days ago

An Exceptional Journey: Going the Extra Mile

My heart swells with gratitude as I recount my experience with 4wdsupacentre.com.au. Amidst my hectic work schedule that keeps me away from town, the team’s gesture of reserving the marked-down fridge for me until the weekend was a ray of sunshine in my life. Despite a slight hiccup with the pricing upon arrival, a gentleman swiftly rectified the situation, leaving me utterly impressed. Such outstanding customer service and dedication prompted me to not only purchase the fridge but also add a swag and beach cart to my order. Their willingness to go above and beyond truly sets them apart in the world of customer satisfaction.
M Maree Hood
38 days ago

From Camping to Motorhome Essentials: My Trusted ‘Go-To’ Destination

When it comes to finding top-notch gear for my outdoor adventures, 4wdsupacentre.com.au is my ultimate go-to destination. Whether I'm gearing up for a camping trip or outfitting my motorhome, this place never fails to impress me. Not only do they offer some of the best prices in the market, but their exceptional customer service sets them apart. One thing that has truly won me over is their willingness to go the extra mile. I vividly remember a time when they opened a box just so I could inspect an item that wasn't on display. This level of customer care and attention to detail is what keeps me coming back time and time again. 4WD Supacentre isn't just a store for me; it's a reliable partner in all my outdoor pursuits. I can't recommend them highly enough for anyone looking for quality products, great prices, and outstanding service. Thank you, 4WD Supacentre, for being my trusted companion in all my adventures!
L luke davis
38 days ago

The Extra Mile: A Testimonial of Exceptional Service at 4WD Supa Centre

When I think about my experience with 4WD Supa Centre, the word that comes to mind is "exceptional". From the moment I stepped into the store, I was greeted by a team of staff who not only exuded friendliness but also went above and beyond to ensure that my needs were met. I had my doubts about whether the drawers I wanted to purchase would fit in my vehicle. However, the staff at 4WD Supa Centre took the time to reassure me and even went as far as measuring and double-checking everything before finalizing the sale. Their attention to detail and dedication to customer satisfaction truly stood out to me. What truly impressed me was the warehouse worker who assisted me with loading the drawers into my ute. Despite being visibly busy, he managed to maintain a positive attitude, offering a helping hand with a smile on his face. It's the small gestures like these that make a significant impact and leave a lasting impression on customers. 4WD Supa Centre not only offers quality products but also embodies a culture of exceptional service and genuine care for their customers. My experience with them was nothing short of fantastic, and I would highly recommend them to anyone in need of 4WD accessories. Thank you, 4WD Supa Centre, for going the extra mile!
P P Jay
38 days ago

Turning Frustration into Opportunity: A Testimonial of Growth

Let me share my journey with 4wdsupacentre.com.au. Initially, I encountered some difficulties with their mailing list. Despite unsubscribing, I continued to receive emails, which led to frustration. However, instead of dwelling on the issue, I reached out to their customer service team for assistance. To my surprise, they not only apologized for the inconvenience but also took immediate action to rectify the situation. They ensured that my email preferences were updated promptly, and I no longer received unwanted emails. This proactive approach and dedication to customer satisfaction truly impressed me. As a result of their swift response and effective communication, my perception of 4wdsupacentre.com.au has completely shifted. I no longer view them as a source of annoyance but as a company that values its customers and their feedback. In a world where customer service is often lacking, it is refreshing to come across a business that is willing to listen and improve. I am now a loyal customer of 4wdsupacentre.com.au, and I can confidently say that Kings are no longer toast in my book. Thank you for turning my frustration into an opportunity for growth and for providing exceptional customer service. I look forward to continuing my journey with your company.
D David Allen
38 days ago

Unmatched Service Experience at 4WD Supacentre: A Customer’s Delight

Entering the realm of 4WD Supacentre was a game-changer for me. The moment I stepped foot into their store, a warm aura of exceptional service enveloped me. It was not just service; it was an experience crafted to perfection. The staff, with their beaming smiles, embraced me with such promptness that I felt like a VIP. They anticipated my needs before I even voiced them out, guiding me effortlessly to exactly what I was looking for. Within what seemed like moments, I found myself at the checkout counter, marveling at how seamless the entire process was. The efficiency and attentiveness of the team left me spellbound. This wasn't just a transaction; it was a journey of unparalleled customer care and satisfaction. 4WD Supacentre didn’t just meet my expectations; they exceeded them in every possible way. Thank you, 4WD Supacentre, for setting the bar so high and for making my visit an absolute delight!
J Joel
38 days ago

At all times nice customer support everybody…

My assessment for 4wdsupacentre.com.au At all times nice customer support everyone seems to be joyful to assist . Acquired precisely what I wanted for my second battery arrange with dc to dc charger to run my fridge

Introduction

4WD Supacentre is a leading retailer of 4x4 products in Australia. Founded in 2012, the company specializes in providing high-quality camping and outdoor gear, 4WD and vehicle accessories, and touring essentials. With an extensive range of products available online and in-store, 4WD Supacentre has become a popular destination for adventure-seekers looking for affordable, reliable gear.

Pros and Cons

Pros:
  • Extensive range of outdoor products
  • Affordable prices on most items
  • Fast and reliable shipping
  • Excellent customer service
Cons:
  • Some products may lack quality
  • Returns process can be complicated

User Experience

4WD Supacentre's website is user-friendly, with clear categories to help customers navigate to the products they need quickly. The website also includes in-depth product descriptions and reviews to help customers make informed decisions before purchasing. In-store, 4WD Supacentre has a friendly and knowledgeable team of staff who can assist customers with their purchases.

Pricing and Value for Money

4WD Supacentre offers competitive prices across its range of outdoor products. While some items may be more expensive than others, the company is focused on affordability and value for money. The company's own brand, Adventure Kings, provides customers with high-quality products at a fraction of the cost of other brands.

Alternatives

Other retailers that offer 4x4 and outdoor products include BCF, Anaconda, and ARB. However, 4WD Supacentre stands out for its affordability and broad range of products.

Customer Service

4WD Supacentre has excellent customer service, with a friendly and knowledgeable team of staff in-store and helpful online customer support. The company offers a range of customer support services, including product advice, returns and exchanges, and warranty claims.

Product Quality and Selection

4WD Supacentre offers a wide range of high-quality 4x4 and outdoor products, including tents, awnings, fridges, lights, and recovery gear. While some items may be of lower quality than others, the company's Adventure Kings brand offers customers an affordable and reliable option.

Website Usability

The 4WD Supacentre website is easy to navigate, with clear categories and in-depth product descriptions. The website also offers a range of payment options, including Afterpay and Zip Pay, which makes purchasing products easier for customers.

Returns and Exchanges

The returns process can be complicated, with customers required to contact the company's customer support team before returning items. However, the company does offer a 30-day return policy for faulty or damaged items.

Promotions and Discounts

4WD Supacentre regularly offers promotions and discounts across its range of products. The company also has a loyalty program, which rewards customers with discounts and exclusive offers.

Reputation

4WD Supacentre has built a strong reputation in Australia for providing customers with affordable, reliable, and high-quality 4x4 and outdoor products. The company has also been recognized by industry bodies and has won awards for its products and services.

Payment Options

4WD Supacentre offers a range of payment options, including PayPal, credit card, and Afterpay. This makes purchasing products easier for customers, especially those who want to spread the cost of their purchases.

Loyalty Programs

The company's loyalty program, Adventure Club, rewards customers with discounts and exclusive offers. Members of the club also receive access to a range of benefits, including priority access to sales and events.

Customer Reviews

Customers have shared positive reviews of 4WD Supacentre's products and services online. Many customers have praised the company's affordability, range of products, and excellent customer service.

Community Involvement

The company is involved in the community through its sponsorship of the Australian Off-Road Racing Championship and its support of a range of charities and events.

Shipping and Costs

4WD Supacentre offers fast and reliable shipping across Australia. Shipping costs vary depending on the size and weight of the products purchased. Customers can also opt for in-store pickup to save on shipping costs.