50five Reviews

Voted Good (5/5)

181 Votes

60 Reviews

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In the Energy Supplier category

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5% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
90% users rated Excellent
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A Adrian
230 days ago

Exemplary Service and Stellar Communication

When I think of 50five.co.uk, the word "brilliant" immediately comes to mind. From the moment I reached out to them, their level of communication was outstanding. They were not only responsive but also incredibly helpful, guiding me through the entire process with patience and expertise. What really stood out to me was their commitment to excellence in workmanship. The team at 50five.co.uk truly exemplified professionalism and mastery in their craft. Every step of the way, I felt confident in their abilities and attention to detail. The entire experience with 50five.co.uk exceeded my expectations, and I couldn't be more impressed with the results. I highly recommend them to anyone seeking top-notch service, exceptional communication, and remarkable workmanship.
A Adrian
230 days ago

Exceeding Expectations: A Brilliant Experience with 50five.co.uk

When I think of exceptional customer service, 50five.co.uk immediately comes to mind. From the moment I contacted them, their team was incredibly communicative, ensuring that every step of the process was clear and transparent. Not only were they helpful in addressing my concerns, but their attention to detail and workmanship was truly excellent. The experience of working with 50five.co.uk exceeded all my expectations. Their dedication to providing top-notch service was evident in every interaction, and it's clear that they value their customers. I highly recommend 50five.co.uk to anyone in search of a company that not only delivers on its promises but also prioritizes customer satisfaction. Thank you, 50five.co.uk, for an outstanding experience!
A Adrian
230 days ago

Exceptional Service Beyond Expectations

When I came across 50five.co.uk, I was in need of some assistance for a home improvement project. Little did I know that I was about to experience a level of service that would exceed all my expectations. The team at 50five.co.uk not only proved to be brilliant but also incredibly communicative and helpful. From the initial consultation to the completion of the project, every step was carried out with precision and care. The workmanship displayed by the team was nothing short of excellent, and it was evident that they took great pride in their craft. What stood out the most to me was the attention to detail and the willingness of the team to go above and beyond to ensure that I was satisfied with the results. Their commitment to delivering exceptional service was truly remarkable. I cannot recommend 50five.co.uk enough for anyone looking for top-notch quality and professionalism. Thank you for going the extra mile and turning my vision into a reality!
M Mark Robertson
385 days ago

Efficient, Caring, and Professional: 50five Delivers Top-Notch Service!

I recently had the pleasure of working with 50five.co.uk to install a car charger at my property, and I cannot express enough gratitude for their exceptional service. From the moment I reached out to them, their efficiency, care, and helpfulness stood out. The entire process, from scheduling to the actual installation, was seamless. They not only kept to the appointed time slot but also arrived punctually. The engineer who handled the installation was not only friendly but also maintained a high level of cleanliness and professionalism throughout the process. I am thoroughly impressed with 50five.co.uk and would highly recommend their services to anyone in need. Thank you for making the entire experience pleasant and for your top-notch service!
M Mark Robertson
385 days ago

Exceptional Service and Seamless Installation: 50five Car Home Charger

As a proud owner of a 50five car home charger, I am compelled to express my gratitude to the exceptional team at 50five.co.uk. Their dedication to arranging and completing the installation at my property was truly remarkable. From the initial point of contact, their efficiency, care, and unwavering support were evident. The appointment was scheduled and adhered to punctually, with the team arriving right on time. The engineer who carried out the installation was not only friendly but also displayed a high level of cleanliness, efficiency, and professionalism. The entire process was seamless, from start to finish, and I am thoroughly pleased with the outcome. My heartfelt thanks to the entire team at 50five.co.uk for their outstanding service. Thank you for making the transition to sustainable energy a smooth and enjoyable experience.
M Mark Robertson
385 days ago

Transformative Service Experience: Gratitude Towards 50five for Home Car Charger Installation

I am thrilled to express my profound appreciation to 50five for their exceptional service in installing a car charger at my residence. From the onset, their efficiency, compassion, and assistance stood out remarkably. The punctuality exhibited in adhering to the scheduled time slot was impeccable, with the team arriving promptly. The engineer assigned to the installation was not just friendly but also exemplified professionalism in every aspect of the job. Their cleanliness, efficient work ethic, and overall demeanor left me immensely impressed. The seamless process from start to finish truly exceeded my expectations. I am genuinely grateful for the outstanding service provided by 50five. Thank you for transforming my experience and enhancing my property with your top-notch installation services.
D Delroy Dwyer
390 days ago

Reliable and Polite Electricians for Outstanding Service

I simply cannot recommend 50five.co.uk enough for their exceptional service. I was pleasantly surprised when I received a courtesy call confirming the electrician's estimated time of arrival. It was a relief as I had forgotten about the appointment due to being caught up at work. Thanks to the call, I managed to rush home in time to grant them access. The electricians not only completed the work within the stipulated time but also demonstrated impeccable manners throughout. Their communication skills and courtesy were truly commendable. While the overall experience was positive, there was just one minor setback - the electricians overlooked tidying up after completing the work and didn't dispose of the packaging or waste material. Despite this, I am genuinely satisfied with their professionalism and quality of service, and I will definitely be availing their services again in the future.
D Delroy Dwyer
390 days ago

Above and Beyond: Exceptional Communication and Service

I recently had the pleasure of using 50five.co.uk for an electrical appointment, and I couldn't be more satisfied with the experience. What stood out to me the most was the proactive communication from the company. Before the electrician arrived, I received a courteous call to confirm the estimated time of arrival. This small gesture made a big impact, especially because I had forgotten about the appointment due to a busy workday. Upon receiving the call, I was able to promptly leave work and make it home just in time to provide access to the electrician. Throughout the appointment, the electricians displayed professionalism and politeness, which made the entire process seamless and stress-free. They efficiently completed the work within the estimated time, further showcasing their expertise and commitment to excellent service. While the overall experience was exceptional, there was a minor aspect that didn't meet my expectations. Unfortunately, the electricians overlooked tidying up after completing the work and neglected to remove the packaging and rubbish. Despite this small downside, the outstanding communication and service provided by 50five.co.uk truly made a lasting impression. I highly recommend 50five.co.uk for their commitment to customer satisfaction and their dedication to going above and beyond expectations. This experience has solidified my trust in their services, and I will undoubtedly be returning for any future needs.
D Delroy Dwyer
390 days ago

Exceptional Customer Service at 50 Five Electricians

I can't thank 50 Five enough for their outstanding service. The pre-appointment call they provided was a thoughtful touch that saved my day. With a busy work schedule, I appreciated the heads-up about the electrician's ETA, allowing me to rush home in time to let them in. Communication and manners go a long way, and the electricians excelled in both areas. Their punctuality and politeness made the whole experience pleasant and stress-free. However, it's a real shame that they overlooked tidying up after finishing the job, leaving behind some packaging and rubbish. Despite this minor flaw, I would still highly recommend their services for their professionalism and efficiency.
B Bjorn Barreto
396 days ago

Exceptional Service and Effortless Installation Experience

From the outset, my experience with 50five.co.uk was nothing short of outstanding. The communication and prompt response I received before the installation date was impeccable, instilling a sense of confidence and reliability in their service. The seamless coordination was evident when the charger was delivered a few days before the scheduled installation, ensuring everything was in place well in advance. On the day of the installation, a proficient two-man team arrived, efficiently completing the installation and wiring in less than two hours. The swiftness of their work did not compromise the quality, leaving me thoroughly impressed and satisfied. The attention to detail and professionalism displayed during the entire process was truly commendable. Furthermore, the proactive suggestion to have a checklist of all necessary items for the day and to turn off power to appliances during the installation exhibited a genuine concern for the well-being of my property, reflecting their dedication to a smooth and damage-free installation process. In conclusion, my experience with 50five.co.uk surpassed all expectations, and I am delighted with the exceptional service and effortless installation experience they provided. I would highly recommend their services to anyone seeking top-notch quality and professionalism in this field. Thank you for a job well done!
B Bjorn Barreto
396 days ago

Exemplary Service and Efficiency Beyond Expectations!

Thrilled to share my stellar experience with 50five.co.uk. From outstanding communication to prompt responses, they set the bar high! What stood out was their proactive approach - the charger arrived ahead of the installation date, ensuring a seamless process. On the installation day, a professional two-man team efficiently completed the setup and wiring in under two hours, leaving me thoroughly impressed. A tip for future customers: prepare a checklist of all necessary items and remember to power off appliances during installation to prevent any mishaps. Trust me; it's worth the effort for a smooth installation. Overall, I couldn't be more pleased with the service provided by 50five.co.uk. Their attention to detail, swift responses, and impeccable work ethic truly set them apart. Highly recommend their services for anyone looking for top-notch quality and professionalism in the industry.
B Bjorn Barreto
396 days ago

Outstanding Service and Effortless Installation Experience

I cannot emphasize enough how exceptional the communication and response time from 50five.co.uk were throughout the entire process. From the moment I booked their services, I was impressed by their proactive approach. The cherry on top was receiving the charger a few days ahead of the scheduled installation date, which showcased their commitment to customer satisfaction. On the day of installation, a professional two-man team arrived promptly and efficiently completed the setup in less than two hours. Their expertise was evident as they meticulously handled the wiring, leaving me with a seamlessly installed charger and a peace of mind. One valuable tip I'd like to share is to prepare a checklist of all the necessary items for the installation day. Additionally, remember to switch off power to appliances during the process to prevent any unforeseen damages. Overall, my experience with 50five.co.uk was nothing short of remarkable, and I am beyond satisfied with the outcome. Their attention to detail and dedication to providing top-notch service truly sets them apart. I highly recommend their services to anyone looking for a hassle-free installation experience.
C customer
411 days ago

An Exceptional Experience with 50five.co.uk

I cannot begin to express my gratitude for the outstanding service I received from 50five.co.uk. From the moment I contacted them, Lynn provided unparalleled customer service through prompt and informative email and telephone correspondences. Her dedication to ensuring a seamless and satisfactory experience was truly commendable. Moreover, the installation of the EV charging point was executed flawlessly, thanks to the efficient coordination of dates and delivery. The entire process was stress-free, and I was thoroughly impressed with the professionalism and expertise displayed throughout. I am absolutely delighted with the results and have been enjoying the convenience of the EV charging point. Without a doubt, I wholeheartedly recommend 50five.co.uk to my family and friends. Thank you for exceeding my expectations and delivering a service that sets a new standard for excellence.
C customer
411 days ago

Unparalleled Customer Care at 50Five

I can't stop raving about the exceptional service I received from 50Five, particularly from Lynn. Her dedication and professionalism shone through every email and phone call, making the entire experience seamless. The installation of the EV charging point was a breeze, thanks to her attention to detail and commitment to excellence. From scheduling to delivery, every step was executed flawlessly. I am beyond satisfied with the outcome and have already started recommending 50Five to everyone I know. Lynn and the team have set a new benchmark for customer satisfaction. I am truly grateful for their outstanding service and for making the process enjoyable. Thank you, 50Five!
C customer
411 days ago

Exceptional Care and Service Beyond Compare!

My experience with 50Five was nothing short of remarkable! From the moment I reached out to Lynn, I was met with unparalleled professionalism and genuine warmth. Her dedication to ensuring my satisfaction shone through every email and phone call, making the entire process seamless and stress-free. The installation of the EV charging point exceeded my expectations, thanks to Lynn's attention to detail and superb coordination. I am beyond thrilled with the results and wholeheartedly endorse 50Five to anyone seeking top-notch service and products. Lynn's outstanding customer service has truly set a new standard in my book.

Introduction:

50five.co.uk is an online retailer that specializes in smart home solutions and energy-saving products. With a wide range of products and a focus on customer satisfaction, 50five.co.uk aims to provide a seamless shopping experience for individuals looking to upgrade their homes with the latest technology. This editorial review will delve into various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide selection of smart home products: 50five.co.uk offers an extensive range of smart home solutions, including home automation, energy management, lighting, heating, and security.
  • Competitive pricing: The website provides competitive pricing for their products, ensuring that customers get value for their money.
  • User-friendly interface: 50five.co.uk features an intuitive interface that allows users to easily navigate through product categories and find what they are looking for.
  • Multiple payment options: Customers have the flexibility to choose from various payment methods, including credit/debit cards, PayPal, and Klarna.
  • Promotions and discounts: The website frequently offers promotions and discounts, allowing customers to save money on their purchases.

Cons:

  • Limited product selection: While 50five.co.uk offers a wide range of smart home products, there are certain categories where the selection is limited compared to other competitors in the market.
  • No loyalty program: Unlike some other online retailers, 50five.co.uk does not currently have a loyalty program in place for frequent customers.

User Experience:

50five.co.uk focuses on providing a seamless shopping experience to its users. The website's clean and modern design allows for easy navigation and quick access to product information. The search functionality is intuitive, enabling users to find specific products effortlessly. Each product listing contains detailed descriptions, specifications, and customer reviews, aiding customers in making informed purchasing decisions. The checkout process is straightforward, and customers can easily track their orders after purchase.

Pricing and Value for Money:

50five.co.uk offers competitive pricing for their smart home products. The website frequently provides discounts and promotions, ensuring that customers get value for their money. Additionally, the company frequently sources products from reputable brands, guaranteeing quality and longevity. While some products may have a higher price tag due to their advanced features or premium brands, customers can expect an overall fair pricing structure for the products offered on the website.

Customer Service:

50five.co.uk prioritizes customer satisfaction and provides excellent customer service. The website offers various support channels, including email and phone support, allowing customers to reach out with questions or concerns. The customer service team is knowledgeable and responsive, ensuring that queries are addressed promptly. Furthermore, the website has an extensive FAQ section that covers common questions and troubleshooting, providing self-help resources to customers.

Product Quality and Selection:

50five.co.uk strives to offer high-quality smart home products from reputable brands. The website thoroughly vets products before featuring them on their platform, ensuring that customers receive reliable and durable devices. While the selection may be limited in certain categories compared to other retailers, the website covers all essential aspects of a smart home, including automation, energy management, lighting, heating, and security.

Website Usability:

50five.co.uk is designed with user-friendliness in mind. The website features a clean and modern layout, making it easy for users to navigate through different categories and find desired products. The search functionality is efficient, providing accurate results for quick product discovery. Additionally, the website is optimized for mobile devices, offering a seamless experience for users shopping on smartphones or tablets.

Returns and Exchanges:

50five.co.uk has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can return the product within a specified timeframe, usually 14 days, for a full refund or exchange. The website provides clear instructions on how to initiate returns and offers support throughout the process. However, it is important to note that some specific products, such as personalized items or software, may have different return policies due to their nature.

Promotions and Discounts:

50five.co.uk frequently runs promotions and discounts on selected smart home products. These discounts can range from price reductions to bundle deals, providing customers with opportunities to save money on their purchases. The website prominently displays ongoing promotions, making it easy for users to take advantage of these offers. It is advisable for customers to regularly check the website or subscribe to the newsletter to stay updated on the latest discounts and promotions.

Reputation:

50five.co.uk has built a strong reputation in the smart home industry. The website has garnered positive reviews from customers, showcasing their satisfaction with the products and services provided. Additionally, 50five.co.uk partners with reputable brands, further adding to their credibility. The company's dedication to customer satisfaction and emphasis on providing quality smart home solutions have contributed to their positive reputation in the market.

Payment Options:

50five.co.uk offers multiple payment options to cater to different customer preferences. Customers can make payments using major credit and debit cards, including Visa, Mastercard, and American Express. The website also supports secure payment methods such as PayPal, allowing customers to make purchases without sharing their financial information. Furthermore, 50five.co.uk has partnered with Klarna to offer flexible payment options, including buy now, pay later and installment plans.

Loyalty Programs:

Currently, 50five.co.uk does not have a loyalty program in place. While this may be a downside for frequent customers who prefer to accumulate rewards or receive exclusive benefits, the website compensates with competitive pricing, promotions, and discounts.

Customer Reviews:

50five.co.uk encourages customers to leave reviews on their website, offering insights into the products and overall shopping experience. These customer reviews are valuable resources for potential buyers, helping them make informed decisions. The website prominently displays customer reviews alongside product listings, providing transparency and building trust with their audience.

Community Involvement:

50five.co.uk actively engages with their community through various channels. They maintain a blog section on their website, covering topics related to smart home technology, energy efficiency, and lifestyle. This shows their commitment to educating and inspiring their customers. Additionally, 50five.co.uk is present on social media platforms, allowing customers to connect, share feedback, and stay updated on the latest product releases and company updates.

Shipping and Costs:

50five.co.uk offers shipping within the United Kingdom. The website provides clear information regarding shipping costs and delivery times for each product. Customers can select their preferred shipping method during the checkout process, with options ranging from standard delivery to express shipping. Standard delivery typically takes 2-4 business days, and the costs vary depending on the weight and size of the products. However, it is important to note that additional charges may apply for certain locations or for products that require special handling or installation.

Overall, 50five.co.uk is a reputable online retailer that focuses on providing a seamless shopping experience for individuals interested in smart home solutions. With competitive pricing, a wide selection of products, excellent customer service, and a user-friendly website, 50five.co.uk is a reliable destination for those looking to upgrade their homes with the latest technology.