50five Reviews

Voted Average (3/5)

115 Votes

30 Reviews

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In the Electrical Installation Service category

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33% users rated Terrible
17% users rated Poor
0% users rated Average
17% users rated Very Good
33% users rated Excellent
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A A.L.
327 days ago

Exceptional Customer Service from 50five.nl – They Went Above and Beyond!

I recently had an amazing experience with 50five.nl that I just have to share. I purchased a thermostat for my home and unfortunately, the screen display stopped working after less than a year. However, when I reached out to the customer service, I was pleasantly surprised by the level of care and attention I received. Not only did they swiftly send me a replacement since my product was still under warranty, but they also went above and beyond to ensure that I was completely satisfied. When the replacement product encountered the same issue, I initially felt disheartened. However, 50five took immediate action and addressed the situation with the utmost professionalism and dedication. Despite the complexity of the issue, their team tirelessly worked to resolve the matter, ensuring that I received the support I needed. They not only honored the warranty but also provided personalized assistance that exceeded my expectations. Their commitment to customer satisfaction was truly remarkable, and I am incredibly grateful for their dedication to resolving the issue. I can confidently say that 50five's exceptional customer service has turned a potentially frustrating experience into one that showcased their unwavering dedication to their customers. I highly recommend 50five.nl for their outstanding products and, more importantly, their unparalleled customer support. Thank you, 50five, for your exceptional assistance and for going the extra mile to ensure customer satisfaction!
A A.L.
327 days ago

Unparalleled Customer Service and Product Quality from 50five.nl

My experience with 50five.nl has been nothing short of exceptional. I initially purchased a thermostat for my home, and although I encountered a minor issue with the screen display after less than a year, the support I received was outstanding. Upon reaching out to the company, I was informed that 50five had taken over, and despite the transition, they promptly sent me a replacement as my product was still under warranty. However, the replacement encountered the same issue, and I was delighted by their willingness to assist me further. Although there was a minor misunderstanding regarding the warranty coverage, the team at 50five went above and beyond to resolve the matter amicably. Their dedication to customer satisfaction was evident as they promptly responded to my concerns and ensured that I received the necessary support. Their commitment to upholding the warranty and providing top-notch service truly sets them apart. I highly recommend 50five.nl for their quality products and exceptional customer care. Thank you, 50five.nl, for your unwavering support and commitment to customer satisfaction!
A A.L.
327 days ago

I Found Exceptional Customer Care at 50five.nl!

My experience with 50five.nl has truly been heartwarming. I initially purchased a thermostat for my home, and unfortunately, encountered an issue with the screen display within a year. Upon reaching out to the company, I learned they had undergone a transition and were now operating as 50five. Despite the initial confusion, the team at 50five promptly arranged a replacement for me, acknowledging the warranty on my product. To my dismay, the replacement thermostat experienced the same screen display malfunction. Even though some confusion arose regarding the warranty coverage, the situation took a positive turn when I contacted the EU consumer protection agency for clarification. Armed with this information, I went back to 50five, seeking resolution. The dedicated team at 50five went above and beyond to assist me, ensuring that I received the necessary support and guidance. However, what truly impressed me was their unwavering commitment to customer satisfaction. They not only validated the warranty on the replacement product but also provided me with personalized assistance to resolve the issue effectively. In the end, my thermostat was restored to full functionality, thanks to the exceptional care and attention to detail exhibited by the team at 50five. Their unparalleled dedication to customer service truly sets them apart. I am grateful for their support and professionalism, and I would highly recommend 50five.nl to anyone seeking quality products and outstanding customer care. Thank you, 50five, for your exceptional service and unwavering commitment to customer satisfaction!
A A.L.
327 days ago

An Unforgettable Experience: How 50five.nl Disappointed Me

From the excitement of purchasing a thermostat for my home to the frustration of dealing with a malfunctioning product, my journey with 50five.nl has been quite a rollercoaster ride. When the screen display of my thermostat gave out in less than a year, I reached out to the company, only to discover that they had been acquired by 50five. Initially, there was a glimmer of hope as 50five agreed to send me a replacement under the warranty. However, my optimism was short-lived when the replacement encountered the exact same issue. Despite still being under warranty, 50five claimed otherwise and redirected me to the manufacturer for support. The manufacturer, on the other hand, pointed me back to 50five, leaving me in a loop of unfulfilled promises. Seeking clarity, I consulted the EU consumer protection agency, which confirmed that the replacement item should indeed be covered by the warranty. Armed with this information, I approached 50five with renewed hope, only to be met with silence on the other end. Now, I find myself stuck with a thermostat whose display remains unreadable, a constant reminder of my disappointing experience with 50five.nl. This cautionary tale serves as a reminder to tread carefully when making a purchase from this company, as honoring warranties may not be their strong suit.
A A.L.
327 days ago

They do not honor the guarantee of your product

My evaluate for 50five.nl I bought a thermostat for my dwelling. The display show stopped working after lower than a 12 months. I contacted the corporate and apparently that they had been purchased by this firm 50five. 50five despatched me a substitute since my product was nonetheless beneath guarantee. Then the substitute product had the very same problem. This one was additionally nonetheless beneath guarantee however they claimed it was not and instructed me to contact the producer. The producer mentioned that I've to cope with the corporate that bought it to me. I verified with the EU client safety company that the substitute merchandise ought to nonetheless be beneath guarantee. After I instructed 50five this they simply stopped speaking. Now I'm caught with a thermostat with a show that's unreadable. Watch out what you purchase from this firm.
T Tim_
355 days ago

Exceptional Service – A Testament to Professionalism and Clarity

My experience with 50five.nl has been nothing short of exceptional. From the moment I engaged with their team, I was met with clear, pleasant, and professional communication that truly set them apart. The level of service provided was not only great but also exemplified a commitment to excellence. I highly recommend 50five.nl to anyone seeking a seamless and professional experience.
T Tim_
355 days ago

Exceptional Service and Professionalism

As a satisfied customer of 50five.nl, I cannot speak highly enough of the exceptional service I received. From the moment I first engaged with their team, the communication was not only clear but also incredibly pleasant and professional. This made the entire experience seamless and enjoyable. I truly appreciate the level of dedication they showed, and I wouldn't hesitate to recommend their services to anyone in need. Thank you, 50five.nl, for exceeding my expectations!
T Tim_
355 days ago

Exceptional Service Beyond Expectations!

Sharing my profound gratitude for the team at 50five.nl who went above and beyond in delivering an exceptional service that truly exceeded all my expectations. From the moment I reached out, their clear, pleasant, and professional communications set them apart from the rest. The level of dedication and attention to detail showcased by the team was truly commendable, making my experience with them not just pleasant, but truly remarkable. I highly recommend 50five.nl to anyone in search of service that prioritizes excellence in every aspect. Thank you for a job exceptionally well done!
T Tim_
355 days ago

Incredible Customer Care Experience at 50five.nl

I am thrilled to share my exceptional experience with 50five.nl. Their service exceeded all my expectations, making the entire process seamless and enjoyable. From the moment I reached out, their communication was top-notch—clear, friendly, and professional. The team at 50five.nl truly goes above and beyond to ensure their customers feel valued and supported every step of the way. I cannot recommend 50five.nl enough for their outstanding service. Thank you for setting the bar high and providing such a positive experience!
T Tim_
355 days ago

Exceeding Expectations: A Genuine Review of 50five.nl’s Exceptional Service

Embarking on a journey with 50five.nl was a decision that truly changed my outlook on customer service. The experience was nothing short of remarkable, leaving me with a profound appreciation for their dedication to excellence. From the moment I engaged with their team, I was greeted with the epitome of professionalism. The clear and concise communication style adopted by 50five.nl not only put me at ease but also showcased their commitment to ensuring a seamless customer experience. What truly sets 50five.nl apart is their unwavering dedication to going above and beyond. Every interaction felt personalized, with the team making every effort to address my needs promptly and efficiently. It was evident that they valued my time and concerns, a sentiment that is increasingly rare in today's fast-paced world. In conclusion, 50five.nl has not only set the bar high for customer service but has also redefined it. Their commitment to delivering exceptional service is unparalleled, and I am immensely grateful for the positive impact they have had on my experience. I wholeheartedly recommend 50five.nl to anyone seeking a customer-centric approach that exceeds expectations.
S Sevcan
356 days ago

Tom’s Exceptional Service Made My Experience Remarkable!

When I reached out to 50five.nl, I had the pleasure of being assisted by Tom. His friendly and knowledgeable approach truly made a difference in my experience. He patiently guided me through every step and was always available to provide assistance whenever I needed it. Thanks to Tom and the entire 50five team, I had a seamless and enjoyable experience. I highly recommend their services to anyone looking for top-notch customer support and expertise.
S Sevcan
356 days ago

Tom’s Exceptional Service Made My Experience with 50five.nl Unforgettable!

I can't say enough about the exceptional service I received from Tom at 50five.nl. His friendly demeanor and extensive knowledge made the entire process smooth and enjoyable. Tom guided me through every step, patiently addressing all my queries and concerns. What truly impressed me was his unwavering availability and willingness to help, ensuring that I felt supported throughout. Thanks to Tom and the entire 50five team, I now have complete confidence in my purchase and feel truly valued as a customer. I highly recommend 50five.nl to anyone seeking not only top-quality products but also an outstanding customer experience.
S Sevcan
356 days ago

A Guide Through Excellence: Tom’s Friendly Expertise at 50five.nl

Embarking on a home improvement journey can be daunting, but thanks to Tom at 50five.nl, the experience was nothing short of exceptional. From the outset, Tom's warm and friendly demeanor put me at ease, making me feel like more than just a customer. His unwavering dedication to guiding me through each step of the process was truly commendable. Tom's expertise shone brightly, as he effortlessly answered all my questions and provided invaluable insights, making the entire experience seamless and stress-free. What truly sets Tom apart is his round-the-clock availability and willingness to help. No query was too big or small for him to address, showcasing his commitment to customer satisfaction above all else. A heartfelt thank you to the entire 50five team for fostering an environment where such exceptional individuals like Tom thrive. With experts like him by your side, navigating the world of home improvements becomes not just a task, but a delightful journey of growth and learning.
S Sevcan
356 days ago

Tom’s Exceptional Service Made My Experience Truly Memorable!

As a customer of 50five.nl, I had the pleasure of being assisted by Tom, whose friendly demeanor and expert guidance left a lasting impression on me. Throughout my interaction, Tom displayed a remarkable level of knowledge and professionalism, effortlessly guiding me through every step of the process. What truly stood out was Tom's unwavering availability and willingness to help. Whether it was answering questions or addressing concerns, he was always there to provide support and ensure a smooth experience. His dedication to customer service truly sets him apart. I am grateful to Tom and the entire 50five team for their exceptional service. They have not only gained my trust but also my loyalty as a satisfied customer. Thank you for going above and beyond to make my experience unforgettable!
S Sevcan
356 days ago

Tom from 50five.nl: A Guiding Light Through Exceptional Service

Stepping into the realm of smart home technology, I found myself overwhelmed with questions and uncertainties. However, Tom from 50five.nl emerged as a beacon of guidance and support in my journey. His unparalleled friendliness and expertise shone through as he patiently walked me through each step, ensuring I grasped every aspect. Tom's knowledge in the field is not just impressive, but also reassuring. No question was too trivial, no concern too small for him to address promptly and effectively. What truly sets Tom apart is his unwavering availability - a true mark of dedication to customer satisfaction. I extend my heartfelt gratitude to the exceptional team at 50five for having such a remarkable individual like Tom on board. His friendly demeanor and expertise have not only made my experience seamless but also left a lasting impression. Thank you, Tom, and the entire 50five team, for making smart home integration a truly enjoyable and stress-free journey for me.

Introduction:

50five.nl is a leading online retailer that offers a wide range of smart home products, energy solutions, and home automation devices. With a mission to create smarter living environments, the website provides customers with innovative and high-quality products that improve the comfort, efficiency, and security of their homes. This editorial review aims to provide a comprehensive analysis of various aspects related to 50five.nl, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Vast Product Selection: 50five.nl offers an extensive range of smart home products, energy solutions, and home automation devices from top brands. Customers can find everything they need to make their homes smarter and more efficient. - Competitive Pricing: The website provides competitive prices and regular discounts, ensuring that customers get value for their money. - User-Friendly Interface: 50five.nl features a user-friendly and intuitive interface, making it easy for customers to navigate and find the products they are looking for. - Expert Advice and Guidance: The website provides expert advice and guidance to help customers choose the right products for their specific needs. This is particularly useful for those new to smart home technology. - Fast Shipping: 50five.nl offers fast shipping, ensuring that customers receive their orders promptly. - Secure Payment Options: The website provides various secure payment options, including credit card and PayPal, giving customers peace of mind when making transactions.

Cons:

- Limited International Shipping: Currently, 50five.nl primarily serves customers within the Netherlands, which may restrict its availability for international customers. - Limited Customer Reviews: While the website provides some customer reviews, a larger number of reviews would enhance trust and help potential buyers make more informed decisions.

User Experience:

50five.nl provides a seamless user experience, starting from the homepage where customers can easily browse through various categories. The website's search function is highly effective, allowing users to find specific products quickly. The product pages are informative and well-organized, offering detailed descriptions, specifications, and customer reviews. The checkout process is straightforward, ensuring a hassle-free experience for customers.

Pricing and Value for Money:

50five.nl offers competitive pricing, and customers can often find products at lower prices compared to other retailers. In addition, the website frequently features special promotions and discounts, providing excellent value for money.

Customer Service:

50five.nl prides itself on exceptional customer service. Their support team is knowledgeable, responsive, and readily available to assist customers with any inquiries or issues they may have. Customers can contact the support team via email, phone, or online chat.

Product Quality and Selection:

50five.nl ensures that all its products meet high-quality standards. The website collaborates with reputable brands known for their reliability, durability, and innovative features. The selection of products is impressive, covering various categories such as smart lighting, smart thermostats, security systems, and energy monitoring devices.

Website Usability:

50five.nl's website is designed with usability in mind. Its clean and intuitive layout makes it easy for customers to navigate and find what they are looking for efficiently. The search function is robust, displaying accurate and relevant results. The overall responsiveness and load times of the website are commendable, contributing to a pleasant browsing experience.

Returns and Exchanges:

50five.nl offers a hassle-free return and exchange policy. Customers can return products within 30 days of purchase if they are unsatisfied or wish to make a change. The website provides clear guidelines and instructions on how to initiate the return process.

Promotions and Discounts:

50five.nl frequently offers promotions and discounts on selected products, allowing customers to take advantage of cost savings. Customers can find these promotions prominently displayed on the website's homepage or dedicated promotion pages.

Reputation:

50five.nl has established a solid reputation as a trusted retailer in the smart home industry. They have received positive feedback from satisfied customers, demonstrating their commitment to providing quality products and excellent service. Additionally, the website has partnerships with reputable brands, further cementing its reputation.

Payment Options:

Customers can choose from multiple secure payment options when shopping on 50five.nl. These options include major credit cards, PayPal, and other popular online payment methods. The website ensures the safety and security of customers' personal and financial information during transactions.

Loyalty Programs:

50five.nl offers a loyalty program where customers can earn points on their purchases, which can then be redeemed for discounts or other benefits. This program encourages customer loyalty and rewards repeat purchasers.

Customer Reviews:

50five.nl allows customers to leave reviews and ratings on their purchased products. These reviews provide valuable insights and help potential buyers make informed decisions based on the experiences of others.

Community Involvement:

50five.nl actively engages with its customer community through various channels, including social media platforms and blogs. They share informative content, tips, and updates about the latest smart home technologies, fostering a sense of community among their customers.

Shipping and Costs:

50five.nl offers fast and reliable shipping within the Netherlands. Shipping costs vary based on the size and weight of the products, and customers can select their preferred shipping methods at checkout. In conclusion, 50five.nl is a reputable online retailer that offers a wide range of smart home products, energy solutions, and home automation devices. With competitive pricing, a user-friendly website, excellent customer service, and a vast product selection, it provides customers with a seamless shopping experience. The website's commitment to product quality, returns policy, and secure payment options further contribute to its appeal. While international shipping may be limited, 50five.nl remains a top choice for customers within the Netherlands seeking smart home solutions.