511tactical Reviews

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61 Reviews

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11% users rated Poor
5% users rated Average
0% users rated Very Good
28% users rated Excellent
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D David Maddon
75 days ago

Transformed by 15 Years of Loyalty: A Testimonial for 511tactical.com

After 15 faithful years as a customer of 511tactical.com, I've encountered an issue with the availability of the 2XL Tall Professional Polo short sleeve shirts in white and other colors. Despite my repeated attempts, I've experienced frustration due to the unavailability of these items. This situation has been disheartening, especially since I truly value the exceptional quality of your shirts. I hope to see this matter addressed, as I would love to continue supporting a brand that has been a part of my life for so long.
D David Maddon
75 days ago

Exceptional Quality, Frustrating Availability

After 15 years of being a loyal customer of 511tactical.com, I can confidently say that their 2XL Tall Professional Polo shirts are of exceptional quality. The fabric is durable, the fit is impeccable, and the style is timeless. However, in the last few years, I've encountered a frustrating issue - the unavailability of the shirts in white and several other colors. As someone who relies on these shirts for both professional and casual wear, the persistent stock-outs have been disheartening. I've made numerous attempts to purchase them, but to no avail. While my loyalty to the brand is unwavering due to the sheer excellence of their products, the ongoing unavailability has undeniably been a source of frustration. I sincerely hope that 511tactical.com addresses this issue, as their customers, myself included, rely on the consistency of their offerings. Despite this hiccup, I must reiterate that the quality of their Professional Polo shirts, when obtainable, is truly unmatched.
D David Maddon
75 days ago

15 Years of Loyalty and Frustration: A Customer’s Honest Review

As a dedicated customer of 511tactical.com for over a decade and a half, I have always appreciated the quality and reliability of your products. Your 2XL Tall Professional Polo shirts have been a staple in my wardrobe, providing both comfort and style. However, in recent years, I have encountered difficulties in finding these shirts in the classic white and other desired colors. Despite numerous attempts, I have been disappointed to find them consistently out of stock. This persistent unavailability has caused me frustration and left me feeling disheartened. It is disheartening to face such challenges after being a loyal patron for so long. The excellence of your shirts is undeniable, but the scarcity has made it increasingly difficult for me to enjoy them as before. I sincerely hope that this feedback will prompt improvements in your stocking and availability processes, ensuring that long-standing customers like me can continue to enjoy your exceptional products without disruptions. Thank you for the years of exceptional service and quality products. Here's to hoping for a smoother shopping experience in the future.
B Brian LaFleur
75 days ago

Exemplary Customer Care and Superior Quality

As an avid outdoor enthusiast, I recently had the pleasure of experiencing exceptional service from 511tactical.com. Upon ordering two pairs of pants, I encountered a mix-up with the delivery. Despite this initial setback, the company's support team addressed the issue with unparalleled professionalism and efficiency. Not only did they swiftly rectify the situation by arranging for the correct pair to be delivered, but they also went above and beyond to ensure that I was fully satisfied with my purchase. The dedication and care displayed by the customer service team truly exceeded my expectations, turning what could have been a negative experience into a testament of their commitment to customer satisfaction. Furthermore, the quality and durability of the pants themselves are second to none, showcasing the brand's unwavering dedication to producing top-notch products for outdoor enthusiasts like myself. This attention to detail and commitment to excellence has undoubtedly earned my trust and loyalty as a customer. In a market inundated with choices, it is truly refreshing to encounter a company that prioritizes its customers and delivers on its promises with such integrity. I wholeheartedly recommend 511tactical.com to all outdoor enthusiasts in search of superior quality products and unparalleled customer service. Thank you, 511tactical.com, for setting the bar high and exceeding expectations.
B Brian LaFleur
75 days ago

Redefining Customer Service Excellence: A Tale of Resilience

As a loyal customer of 511tactical.com, I recently encountered a mix-up with my order. Initially disappointed upon receiving two pairs of the cheaper pants instead of the mix I had selected, I reached out to their customer service team. Despite the initial hiccup, their dedicated team resolved the issue promptly and professionally. While the refund process took longer than expected, their transparency and commitment to making things right shone through. In the end, I received a full refund for the incorrect item, along with a heartfelt apology. This experience reinforced my belief in their brand and their unwavering dedication to customer satisfaction. In a world where customer service can sometimes falter, 511tactical.com has truly set a new standard for excellence.
B Brian LaFleur
75 days ago

An Honest Mistake Resolved with Integrity

After a mix-up with my order from 511tactical.com, where I received two pairs of cheaper pants instead of the different-priced ones I purchased, I was initially frustrated. However, their customer service team swiftly addressed the issue. Despite a delay in processing my refund for the returned item, they rectified the error and ensured I received the correct reimbursement. Though the process took longer than expected, their genuine efforts to make it right highlighted their commitment to customer satisfaction. In the end, 511tactical.com turned what could have been a negative experience into a testament to their integrity and dedication to resolving mistakes.
B Bob F.
79 days ago

Unveiling My 5.11 Tactical Store Experience in Paramus, NJ

One of the best decisions 5.11 Tactical has made is opening a store near me in Paramus, NJ. Now, I'm convinced I'll go broke, but I don't regret a thing. Stepping into the store, I was greeted by an endless assortment of top-notch gear. My recent purchase of a tactical waterproof rain jacket proved to be a lifesaver. Not only did it keep me impressively dry, but its quick-drying feature and exceptional comfort, with or without a vest, left me thoroughly impressed. This jacket is a year-round essential. As a fervent knife collector, I found myself drawn to the display of blades. Among my 100+ knives, the 5.11 Doug Marcaida fixed blade Karambit caught my eye. Previously hesitant due to its online price, seeing and feeling it in-store convinced me to make the purchase. The razor-sharp Wharncliffe style blade and impeccable Kydex sheath system sealed the deal. The variety of carrying options only added to its appeal. Mulling over my future gear updates, I realized that the 5.11 store had become a haven for me. And no, I'm not on the payroll – just a passionate gear enthusiast. My challenge to anyone? Step into this store and try not to walk out with something. With 5.11 Tactical, the struggle is real, but the satisfaction is unparalleled. Thank you for enhancing my gear lover's paradise, 5.11!
B Bob F.
79 days ago

5.11 Delivers Superior Quality and Variety

As a dedicated customer of 5.11, I am thrilled to express my gratitude for the new store in Paramus, NJ. Since its opening, I have found it challenging to resist the temptation of purchasing their extensive range of products. Recently, I acquired a tactical waterproof rain jacket that has exceeded my expectations. Its exceptional quality ensures my comfort and protection, making it a versatile addition to my wardrobe throughout the year. Moreover, as an avid knife collector, I was drawn to the 5.11 Doug Marcaida fixed blade Karambit. Despite initial hesitation due to its affordability online, a visit to the store allowed me to appreciate its superior craftsmanship, leading to an instant purchase. The razor-sharp Wharncliffe style blade and versatile Kydex sheath system truly set it apart. The store ambiance and the diverse selection of items have left a lasting impression on me, compelling me to make a list of future purchases. To clarify, I am not affiliated with 5.11, but rather an enthusiast of premium gear. My experience resonates with anyone who appreciates high-quality products and I cannot recommend 5.11 enough. Prepare to be captivated by their offerings the moment you step into the store!
B Bob F.
79 days ago

A True Gear Junkie’s Delight at 5.11 Paramus NJ Store

Diving into the world of tactical gear can be quite the adventure, especially when you stumble upon a treasure trove like the 5.11 store in Paramus, NJ. This place is a mecca for gear enthusiasts, and trust me, I speak from experience. From the moment I stepped foot into the store, I knew I was in trouble. The range of products on offer is nothing short of impressive – it's like a candy store for those who appreciate quality craftsmanship and functionality in their gear. I found myself lusting after everything in sight, and before I knew it, I was walking out with a tactical waterproof rain jacket that caught my eye. Let me tell you, this jacket is more than just a fashion statement. It's a practical piece that keeps me dry, dries quickly, and exudes durability and comfort. Whether I'm layering up during the cold season or braving the elements solo, this jacket has become my go-to choice. As a self-proclaimed knife collector, I have a soft spot for blades that not only look good but also perform flawlessly. The 5.11 Doug Marcaida fixed blade Karambit was a temptation I couldn't resist. Initially hesitant due to its affordability online, seeing and feeling the quality in person sealed the deal for me. The sharp Wharncliffe style blade, coupled with the versatile Kydex Sheath system, was a match made in gear heaven. I'll be honest – my wishlist keeps growing each time I visit the store. And no, I'm not affiliated with 5.11 in any way; I'm just a gear junkie who appreciates top-notch equipment when I see it. So, if you ever find yourself near the 5.11 store in Paramus, prepare to be wowed and wallet-ready. Trust me, it's nearly impossible to leave empty-handed from this gear haven.
D Doug Blake
101 days ago

Exceptional Products, Disappointing Experience

I have been a loyal customer of 511tactical.com for years, and I have always been impressed by the quality of their products. However, my recent experience left me feeling disappointed and frustrated. I placed an order and received only half of it. When I inquired about the missing items, I was shocked to learn that the other item had been canceled without any notification. As someone who values clear communication and reliability, this was a letdown. While I still love the products offered by 511tactical.com, this experience has prompted me to explore other options. I hope that their customer service and order fulfillment processes improve because I would love to continue supporting a brand whose products I truly admire.
D Doug Blake
101 days ago

Exceptional Quality, But Disheartened by Order Mishap

My experience with 511tactical.com has been a mix of satisfaction and disappointment. I recently placed an order and received only half of it. Eager to check on the missing item, I was shocked to discover it had been canceled without any prior notification. Despite this hiccup, I must commend the exceptional quality of their products. The items I did receive were top-notch, showcasing the brand's commitment to excellence. However, the lack of communication regarding the canceled item left me feeling disheartened. As a loyal customer, this incident has prompted me to explore other options in the market. While I have cherished my past experiences with 511tactical.com, the abrupt cancellation without notification has left me searching for a more reliable shopping experience. I hope that moving forward, 511tactical.com can improve their communication processes to ensure that such oversights do not recur. I value the brand and its products, and it would be disappointing to sever ties due to a lack of transparency in the ordering process.
D Doug Blake
101 days ago

An Unexpected Disappointment Turned into a Learning Experience

Allow me to share my recent experience with 511tactical.com. Despite my initial excitement about their products, I was taken aback when I received only half of my order. Eager to investigate, I discovered that the other item had been canceled without any prior notification. While this turn of events left me feeling disappointed, it also became a valuable lesson in customer service. The quality of their products still impresses me, but the lack of communication left me considering exploring alternatives in the market. I appreciate the opportunity to provide feedback, as it highlights the importance of seamless communication in online transactions. Thank you for the learning experience, 511tactical.com.
M M. Zhang
111 days ago

Unparalleled Quality and Generous Rewards Await at 511 Tactical

If you're on the hunt for top-notch tactical apparel and gear, look no further than 511tactical.com. This online store not only offers a wide range of high-quality products but also rewards its customers generously. Free shipping in the EU for orders exceeding 80 € is just the beginning - spend over 125 € and receive a complimentary patch of the month. And if your order surpasses 175 €, you could even snag a free gift! For bargain hunters, the outlet section is a hidden gem, featuring fantastic deals on premium items. Moreover, keep an eye out for special sitewide discounts during events like 5.11 Days and Black Friday, allowing you to gear up for less. Worried about making the wrong choice? Fret not - with easy returns accepted within 90 days, your satisfaction is guaranteed. What truly sets 511 Tactical apart, though, is its exceptional customer service. Whether you have a question about a product or need assistance with an order, their team is always ready to help, ensuring a seamless shopping experience. Trust me, once you experience the quality and service at 511 Tactical, you'll never look back.
M M. Zhang
111 days ago

Exceptional Quality and Service at its Finest

My experience with 511tactical.com has truly been exceptional. Not only do they offer a wide range of top-notch tactical apparel and equipment, but their attention to detail and customer satisfaction is unmatched. From the moment I placed my order, I was impressed with their free shipping options in the EU for orders over 80€ and the added perks for larger purchases, such as a free patch of the month for orders over 125€ and even a free gift for orders over 175€. What sets 511tactical.com apart is not only their product offerings but also their commitment to their customers. I particularly appreciate the outlet section with great deals, making quality tactical gear more accessible. Additionally, their site-wide discounts during special events like 5.11 Days and Black Friday provide even more value for customers. One of the standout features for me is their easy returns policy within 90 days, showing that they truly care about customer satisfaction. And I can't speak highly enough of their customer service team – responsive, knowledgeable, and always willing to go the extra mile to ensure a positive experience. For anyone looking for top-quality tactical gear and exceptional service, I wholeheartedly recommend 511tactical.com. They have earned my trust as a loyal customer, and I will continue to turn to them for all my tactical needs.
P Polina
150 days ago

Exceptional Quality and Fast Delivery – My Birthday Dream Came True with 511tactical.com

As a long-time admirer of 511 Tactical, I decided to treat myself on my birthday by ordering three t-shirts and jeans from their website. Initially, I was apprehensive after reading mixed reviews, particularly with Halloween approaching. However, to my surprise, the order was swiftly processed and shipped within two days, reaching me just in time via DHL. The fit and comfort of the women's pants exceeded my expectations, proving to be a rare find that truly complements a woman's figure. The softness, accurate sizing, and true-to-picture colors left me amazed by the impeccable quality. My only request would be for the brand to expand their women's collection, especially with more options like the black Britta jeans. Additionally, I was delighted to receive a thoughtful patch with my order. Thank you for making my birthday wish come true, and best of luck ahead! ❤️


511tactical.com is a well-known online retailer that specializes in providing high-quality tactical gear and apparel. With a wide range of products designed for law enforcement, military, and outdoor enthusiasts, they have established a strong reputation in the industry. This editorial review aims to provide an in-depth analysis of various aspects of 511tactical.com, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • High-quality tactical gear and apparel
  • Wide range of products for law enforcement, military, and outdoor enthusiasts
  • Durable and reliable products for rugged use
  • Responsive and user-friendly website
  • Easy navigation and search functionality
  • Regular promotions and discounts
  • Secure and flexible payment options
  • Positive customer reviews and reputation
  • Engaged community involvement
  • Efficient shipping and delivery services
  • Some products may be expensive compared to other brands
  • Limited color and size options for certain products
  • Occasional stock shortages for popular items

User Experience

511tactical.com provides a seamless user experience with its well-designed website interface. The site layout is intuitive, making it easy for users to navigate and locate their desired products. The search functionality is highly efficient, allowing users to quickly find specific items. Detailed product descriptions, including sizing information and specifications, enable customers to make informed purchasing decisions. Additionally, the website's responsiveness ensures that it can be accessed and utilized smoothly across various devices, including desktops, tablets, and smartphones.

Pricing and Value for Money

While some products on 511tactical.com may be priced at a premium compared to other brands, they offer excellent value for money considering the superior quality and durability. The tactical gear and apparel are designed to withstand demanding environments and provide long-lasting performance. 511 Tactical's commitment to manufacturing reliable products justifies the slightly higher price point by ensuring customer satisfaction and extended product lifespan.


For customers seeking alternatives to 511tactical.com, several options can be explored. Brands such as Blackhawk, Crye Precision, and Under Armour offer tactical gear and apparel that cater to similar needs. These alternatives may appeal to customers based on personal preferences, budget constraints, and specific product requirements.

Customer Service

511 Tactical is known for its exceptional customer service. Their knowledgeable and friendly staff are readily available to assist customers with inquiries, product recommendations, and order-related concerns. Customers can reach support through various channels, including phone, email, and live chat. The prompt and efficient response times contribute to a positive overall customer experience.

Product Quality and Selection

511tactical.com is renowned for its high-quality products that are specifically designed for law enforcement, military, and outdoor use. The brand focuses on using durable materials, rigorous manufacturing processes, and innovative design techniques to ensure reliability and functionality. The extensive product selection includes tactical clothing, footwear, bags, pouches, gloves, and accessories, catering to a wide range of customer needs.

Website Usability

The 511tactical.com website is user-friendly, with a clean and organized interface that enhances usability. The intuitive navigation bar allows customers to browse through various product categories effortlessly. The search feature enables users to quickly find specific items using keywords. Filtering options further refine search results based on criteria such as price, color, and size. The layout ensures a smooth shopping experience with fast page loading times, reducing any potential frustration.

Returns and Exchanges

511 Tactical has a straightforward and hassle-free returns and exchanges policy. If customers are not satisfied with their purchase or need to exchange a product for a different size or color, they can initiate the process within a specified timeframe. The brand provides clear instructions and guidance on returning items, ensuring that customers can easily navigate the return process. Upon receipt of the returned goods, 511 Tactical promptly processes refunds or exchanges.

Promotions and Discounts

511tactical.com offers regular promotions and discounts to enhance customer value. These promotions can include sales, seasonal discounts, limited-time offers, and clearance sales. Customers can take advantage of these opportunities to purchase their desired tactical gear and apparel at a reduced price, providing an additional incentive to shop at 511 Tactical.


511 Tactical has built a strong reputation within the tactical gear industry. Their commitment to quality, reliability, and customer satisfaction has garnered positive feedback from consumers and professionals alike. The brand is recognized for delivering on its promises and consistently meeting the expectations of its customers, further solidifying its reputation as a trustworthy provider of tactical gear and apparel.

Payment Options

511tactical.com ensures a secure and convenient payment experience by offering multiple payment options. Customers can choose to make their purchases using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, alternative payment methods, such as PayPal, are also accepted. The flexibility in payment options allows customers to choose the method that best suits their preferences and convenience.

Loyalty Programs

511 Tactical rewards its loyal customers through its loyalty program. By signing up for an account on the website, customers can earn points for each purchase, which can be redeemed for discounts on future orders. This loyalty program adds value to shopping at 511tactical.com, encouraging repeat purchases and fostering a sense of appreciation for customer loyalty.

Customer Reviews

Customer reviews of 511 Tactical products are overwhelmingly positive, reflecting the brand's commitment to quality and customer satisfaction. Customers praise the durability, functionality, and overall performance of the tactical gear and apparel. The positive reviews affirm the brand's reputation and provide confidence to potential customers seeking to make informed purchasing decisions.

Community Involvement

511 Tactical actively engages in community involvement, supporting and collaborating with various organizations and initiatives. They work closely with law enforcement agencies, military units, and outdoor communities to understand their needs, contribute to training programs, and promote safety. This community involvement showcases their dedication to the communities they serve, further enhancing the brand's reputation.

Shipping and Costs

511tactical.com provides efficient shipping services to customers worldwide. They offer multiple shipping options, including standard and expedited delivery, allowing customers to choose the most suitable method based on their requirements. Shipping costs vary depending on the destination, order value, and selected shipping option. During the checkout process, customers can review the shipping costs and estimated delivery timeframes before confirming their purchase. In conclusion, 511tactical.com is a reputable online retailer that excels in providing high-quality tactical gear and apparel. With a user-friendly website, excellent customer service, and a wide selection of reliable products, they meet the needs of law enforcement, military, and outdoor enthusiasts. While some products may carry a higher price tag, the value they provide justifies the investment. 511 Tactical's positive reputation, engagement in the community, and commitment to customer satisfaction make them a go-to destination for tactical gear and apparel.