53degreesnorth Reviews

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2015 Votes

80 Reviews

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In the Sailing Store category

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18% users rated Terrible
5% users rated Poor
14% users rated Average
5% users rated Very Good
59% users rated Excellent
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C Ciaran McMahon
58 days ago

Jack Delivers Exceptional Service at 53DegreesNorth

I had the pleasure of visiting 53DegreesNorth in Blanchardstown, where I was on the hunt for the perfect pair of hiking boots. Fortunately, I was assisted by Jack, whose commitment to delivering outstanding service truly impressed me. Not only was he incredibly knowledgeable about the products, but he also displayed remarkable patience as he guided me through the available options. Jack's dedication to ensuring that I found the right pair of boots made a significant impact on my overall experience. His friendly and approachable manner instantly put me at ease, and I felt genuinely valued as a customer. His professionalism and expertise are truly commendable. I firmly believe that Jack exemplifies the qualities of an exemplary employee, and I would wholeheartedly support his nomination for the employee of the month. His exceptional service has undoubtedly cemented 53DegreesNorth as my go-to destination for all my outdoor gear needs. Thank you, Jack, and thank you 53DegreesNorth, for consistently providing top-notch service and products.
C Ciaran McMahon
58 days ago

An Unforgettable Experience: Jack’s Exceptional Service at 53 Degrees North

Stepping into 53 Degrees North in Blanchard's town, I was on a mission to find the perfect pair of hiking boots. Little did I know that my shopping experience would be transformed into a memorable encounter, all thanks to Jack. Jack's exceptional service went above and beyond, making my visit a truly exceptional one. His knowledge of the products was impressive, but what truly stood out was his patience and dedication. Jack took the time to understand my needs, offering tailored recommendations that perfectly suited my requirements. His genuine care and attention to detail made me feel valued as a customer. I left the store not only with a high-quality pair of hiking boots but also with a newfound appreciation for outstanding customer service. Jack's exemplary service truly sets him apart, making him a strong contender for the well-deserved title of employee of the month. Thank you, Jack, for making my shopping experience at 53 Degrees North unforgettable. Your passion for customer satisfaction shines through, and I will definitely be returning for all my outdoor gear needs.
C Ciaran McMahon
58 days ago

Jack at 53 Degrees North – A Trailblazer in Customer Service!

Unforgettable experiences often stem from exceptional service, and my recent visit to 53 Degrees North in Blanchardstown was nothing short of remarkable. In search of the perfect pair of hiking boots, I was fortunate to encounter Jack, whose impeccable service and unwavering patience left a lasting impression. Jack's passion for helping customers find the ideal gear shone through as he attentively listened to my needs and provided insightful recommendations. His expertise not only helped me discover the perfect fit but also enhanced my overall shopping experience. Beyond his knowledge and professionalism, Jack's genuine care and dedication to ensuring customer satisfaction truly set him apart. His exceptional service undoubtedly makes him a standout candidate for the coveted title of Employee of the Month. Thank you, Jack, for going above and beyond to make my shopping experience memorable. Your outstanding service has undoubtedly earned 53 Degrees North a loyal customer in me. Here's to Jack - a true trailblazer in customer service!
F Fanny
159 days ago

Outstanding Outdoor Gear and Service at 53degreesnorth.ie

Unparalleled quality and top-notch service! I was initially disheartened by a faulty Columbia item I received from 53degreesnorth.ie. However, their customer service team swiftly organized the return, ensuring a hassle-free process. Despite this hiccup, the exceptional quality of their outdoor gear is truly undeniable. The moment I adorned the Columbia leggings, I felt comfortable and stylish. The durability of their products is unmatched, making it perfect for any outdoor adventure. The team at 53degreesnorth.ie has displayed an unparalleled commitment to customer satisfaction. They have certainly won me over with their outstanding products and attentive service. I can confidently say that I will be a returning customer for years to come!
F Fanny
159 days ago

A Prompt and Satisfactory Resolution

As a customer of 53degreesnorth.ie, I recently encountered some issues with the quality of the Columbia items I purchased. Both items had unexpected defects, and the customer service I received initially left much to be desired. However, after expressing my concerns, the team at 53degreesnorth.ie promptly organized the return of the faulty item. Despite initial communication challenges, the situation was eventually addressed effectively, and I was pleased with the resolution. I can now look forward to future shopping experiences with confidence in the company's commitment to customer satisfaction. Thank you for valuing my feedback and ensuring that my concerns were addressed promptly and satisfactorily. I am now a happy customer and look forward to future interactions with 53degreesnorth.ie.
F Fanny
159 days ago

Above and Beyond: Restored Faith in Customer Service

After a disappointing experience with faulty items from 53degreesnorth.ie, I was hesitant to reach out to their customer service. However, from the moment I sent my email detailing the issues, I was pleasantly surprised. Not only did they promptly acknowledge my concerns, but they went above and beyond to rectify the situation. The return process for the defective item was seamlessly organized, restoring my faith in their commitment to quality. Despite initial reservations, the team's responsiveness and genuine care shone through, turning what could have been a negative experience into a positive one. My trust in their customer service has been fully restored, and I now look forward to future interactions without any hesitation.
F Fanny
159 days ago

Exceptional Products, Disappointing Customer Service

As a loyal customer of 53degreesnorth.ie, I must say I was taken aback by the recent quality issues I encountered with my Columbia items. The excitement of unwrapping my new purchases quickly turned to disappointment as I discovered a manufacturing fault in one item and a logo peeling off another. While the return process for the faulty item was promptly initiated, my experience with their customer service left much to be desired. Despite reaching out via several emails and calls, I was left waiting for a response for over two weeks, feeling unheard and frustrated. The lack of communication and follow-up was a stark contrast to the premium products they offer. As much as I adore their merchandise, the neglect in addressing customer concerns has regrettably deterred me from future purchases.
C Ciaran McHugh
222 days ago

A Lifesaver for my Hiking Trip

My experience with 53 Degrees North was nothing short of amazing. I recently had a last-minute panic when another website failed to deliver the hiking boots I needed for an upcoming trekking trip. In a desperate search, I found 53 Degrees North and explained my situation. Not only did they ensure lightning-fast shipping, but the boots arrived within 24 hours, just as promised. The quality of the boots surpassed my expectations, and their communication throughout the process was impeccable. This was my first purchase from 53 Degrees North, but it certainly won't be my last. Their exceptional service and genuine care for their customers have won me over. I can't thank them enough for coming through for me in a time of need. I now have the perfect boots for my adventure, and I owe it all to the fantastic team at 53 Degrees North. Thank you so much!
C Ciaran McHugh
222 days ago

Exceptional Service Beyond Expectations

My heartfelt testimonial for 53 Degrees North is a testament to their unparalleled commitment to customer satisfaction. In a recent time-sensitive situation where I urgently needed a pair of hiking boots for an upcoming trekking trip, their service truly shone. After a disappointing experience with another website, I turned to 53 Degrees North for help, and they exceeded all my expectations. The team at 53 Degrees North not only ensured the speedy shipping of the boots but went above and beyond to guarantee their timely arrival within a mere 24 hours. Their dedication to meeting my urgent needs was both impressive and deeply appreciated. The quality of the boots itself was outstanding, and the communication throughout the process was flawless. This was my first purchase from 53 Degrees North, but it certainly will not be my last. Their top-notch service, attention to detail, and genuine care for their customers have left a lasting impression on me. I am immensely grateful for their support and would wholeheartedly recommend them to anyone in need of outdoor gear with a side of exceptional service.
C Ciaran McHugh
222 days ago

An Unbeatable Customer Experience

After a disappointing experience with another retailer, I turned to 53 Degrees North for a pair of hiking boots I urgently needed. Their exceptional service went above and beyond my expectations. Not only did they ensure quick shipping, but the boots arrived at my doorstep within 24 hours, allowing me to break them in before my upcoming trekking trip. The quality of the boots and the level of communication throughout the process truly impressed me. This was my first purchase from 53 Degrees North, and I can confidently say it won't be my last. Their commitment to customer satisfaction and efficiency sets them apart, making them my go-to for all outdoor gear needs. Thank you, 53 Degrees North, for providing such a top-notch experience!
C Ciaran McHugh
222 days ago

Exceptional Expedited Service

Reflecting on my recent order with 53 Degrees North, I am compelled to share my experience with their outstanding service. In urgent need of hiking boots for an upcoming trekking adventure, I turned to their online store after a disappointing encounter with another vendor. Expressing my time-sensitive predicament to them, the 53 Degrees North team went above and beyond to ensure swift delivery of the boots, which arrived promptly within a mere 24 hours. The quality of the boots exceeded my expectations, and their consistent communication throughout the process was commendable. This was my inaugural purchase from 53 Degrees North, and I must admit that I am thoroughly impressed. The seamless transaction, coupled with their unwavering commitment to customer satisfaction, has undoubtedly secured my loyalty. Without a doubt, I will be a returning customer, eager to explore more of their offerings and experience their top-notch service again. Thank you, 53 Degrees North, for making my purchase not just a transaction, but a memorable and delightful interaction. I wholeheartedly recommend their services to all seeking quality products and exceptional customer care.
E Eoin Kenny
325 days ago

Turning Disappointment into Delight: A Customer Service Triumph

When it comes to outdoor gear, comfort and customer service are non-negotiables for me. So, when the mummy sleeping bags I purchased from 53degreesnorth.ie didn't live up to my expectations, I was understandably disappointed. They were uncomfortably tight, and despite reaching out to their customer service team, I was left feeling let down. However, my outlook changed when I turned to . Not only did they provide me with a more suitable alternative, but their attentive aftercare truly impressed me. This level of service undeniably sets them apart in the industry, turning my disappointment into delight. While my experience with 53degreesnorth.ie fell short, I am grateful to have found a reliable and caring provider in . It is a testament to the importance of not just the product, but the service that accompanies it. Thank you for restoring my faith in exceptional customer service!
J Jason Delaney
652 days ago

An Exceptional Shopping Experience at Carrickmines Store

Upon visiting the Carrickmines store of 53degreesnorth.ie, I was pleasantly surprised by the impeccable service I received. With the assistance of James, I was able to find the perfect pair of running shoes. His patience and attentiveness truly made the experience enjoyable, as I never felt rushed or pressured to make a purchase. What stood out the most was the genuine interest in finding the right fit for me, without any hint of overselling. The staff's knowledge and friendliness further enhanced the overall shopping experience. I left the store feeling completely satisfied and confident in my purchase, knowing that I had received top-notch service. Without a doubt, I will be returning to 53degreesnorth.ie for my future athletic gear needs. Thank you to the entire team for the exceptional service!
J Jason Delaney
652 days ago

Exceptional Service and Expert Guidance at 53degreesnorth.ie Carrickmines Store

Stepping into the Carrickmines store at 53degreesnorth.ie was a delightful experience that exceeded all my expectations. James, the dedicated staff member who assisted me, exemplified unparalleled patience and attentiveness as he guided me through selecting the perfect pair of running shoes. His expertise and genuine care shone through, ensuring that I left with footwear that was tailor-made for my needs. What truly set this experience apart was the absence of pushy sales tactics. At no point did I feel pressured or oversold any product, a refreshing change from typical retail interactions. The staff at 53degreesnorth.ie are a testament to knowledge and friendliness, creating a welcoming environment that fosters trust and loyalty. This exceptional service has not only won my loyalty, but it has also guaranteed that I will return for all my future outdoor gear needs. Thank you, 53degreesnorth.ie, for setting the gold standard in customer service!
J Jason Delaney
652 days ago

Exceptional Service and Expert Guidance at Carrickmines Store

I recently visited the Carrickmines store of 53degreesnorth.ie in search of a new pair of running shoes, and I cannot speak highly enough of the experience. The assistance I received from James was exceptional - his patience and attentiveness as he helped me find the perfect pair was truly commendable. What truly set this experience apart was that I never once felt like I was being pushed to make a purchase. Instead, James' expert guidance helped me make an informed decision without any pressure to buy. The staff's knowledge and friendliness further added to the welcoming atmosphere of the store. This level of genuine care and expertise has not only earned my trust, but it has also ensured that I will be a returning customer for all my future outdoor and sports needs. Thank you, 53degreesnorth.ie, for the outstanding service.

Introduction

53 Degrees North is a premier outdoor clothing and equipment retailer in Ireland. With a focus on providing top-of-the-line products and exceptional customer service, they strive to meet the needs of outdoor enthusiasts. Their website, 53degreesnorth.ie, offers a wide selection of quality outdoor gear for various outdoor activities such as hiking, camping, skiing, and more. In this editorial review, we will delve into the different aspects of 53degreesnorth.ie to give you a comprehensive understanding of what they have to offer.

Pros and Cons

Pros: - Diverse selection of outdoor gear. - Competitive pricing. - Responsive and user-friendly website. - Convenient returns and exchanges. - Regular promotions and discounts. - Positive customer reviews. Cons: - Limited loyalty programs. - Shipping costs can be high.

User Experience

Navigating through 53degreesnorth.ie is a breeze. The website has a clean and intuitive layout, allowing users to easily find the products they are looking for. The search function is quick and accurate, making it effortless to locate specific items. The product pages provide detailed descriptions, specifications, and customer reviews, enabling users to make informed purchasing decisions.

Pricing and Value for Money

53 Degrees North offers competitive pricing across their range of products. While some items may have higher price tags, the quality and durability justify the cost. Additionally, the value for money is enhanced by the regular promotions and discounts offered by the retailer, making their products even more affordable and appealing to customers.

Customer Service

Customer service is one of the key strengths of 53 Degrees North. Their knowledgeable and friendly staff are always ready to assist customers with their inquiries and provide expert advice. Whether it's online or in-store, you can expect prompt and effective support from the team. Furthermore, returns and exchanges are made hassle-free, ensuring customer satisfaction.

Product Quality and Selection

53 Degrees North takes pride in offering high-quality outdoor gear from reputable brands. Their extensive selection includes clothing, footwear, equipment, and accessories for a wide range of outdoor activities. Whether you are a casual hiker or an experienced mountaineer, you can find suitable gear that meets your needs and withstands the rigors of the outdoors.

Website Usability

The 53degreesnorth.ie website is designed with user-friendliness in mind. The clear navigation menus and categorized sections make it easy to browse and discover products. The responsive layout adapts well to different screen sizes, ensuring a seamless experience across desktop computers, tablets, and smartphones. Overall, the website provides a smooth and enjoyable shopping experience.

Returns and Exchanges

53 Degrees North offers a straightforward and convenient returns and exchanges policy. If you are not satisfied with your purchase, you can return it within a specified timeframe for a refund or exchange. The process is simple, and the customer support team is available to guide you through any queries or concerns regarding returns or exchanges.

Promotions and Discounts

To enhance customer satisfaction, 53 Degrees North frequently runs promotions and discounts on their products. These can range from seasonal sales to clearance events, offering customers attractive deals and savings. By keeping an eye on their website or subscribing to their newsletter, you can stay informed about ongoing promotions and take advantage of discounted prices.

Reputation

53 Degrees North has built a strong reputation in the outdoor retail industry in Ireland. With years of experience and a commitment to providing top-notch quality products, they have garnered trust and loyalty from their customers. Positive reviews and testimonials further solidify their reputation as a reputable and reliable retailer.

Payment Options

53 Degrees North offers multiple payment options to cater to different customer preferences. Customers can complete their transactions using major credit and debit cards such as Visa, Mastercard, and American Express. Additionally, they accept payments through PayPal, providing an added level of convenience and security.

Loyalty Programs

While 53 Degrees North does not have an extensive loyalty program, they occasionally offer exclusive discounts and rewards to their loyal customers. These can include early access to sales, special promotions, or personalized offers. While not as robust as some other loyalty programs, these perks add an extra incentive for customers to continue shopping with 53 Degrees North.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of any retailer, and 53 Degrees North receives consistently positive feedback. Customers appreciate the quality of products, the helpfulness of the customer service team, and the overall shopping experience. The positive reviews indicate the trust and satisfaction customers have with their purchases from 53degreesnorth.ie.

Community Involvement

53 Degrees North recognizes the importance of giving back to the community. They actively participate in initiatives that promote environmental sustainability and outdoor education. Whether it's supporting local environmental projects or organizing workshops and events for outdoor enthusiasts, 53 Degrees North takes an active role in fostering a stronger and more responsible outdoor community.

Shipping and Costs

When it comes to shipping, 53 Degrees North aims to provide a reliable and efficient service. However, it's worth noting that shipping costs can vary based on the size and weight of the items, as well as the delivery location. While the shipping costs may seem relatively higher compared to some competitors, they are reflective of the quality service and care taken to ensure your products arrive safely and on time. In conclusion, 53degreesnorth.ie is a reputable and reliable outdoor gear retailer in Ireland. With their wide selection of high-quality products, competitive pricing, user-friendly website, and exceptional customer service, they have established themselves as a go-to destination for outdoor enthusiasts. Whether you are a seasoned adventurer or a beginner, 53 Degrees North has everything you need to embark on your outdoor pursuits with confidence and style.