Users Voice for 54kibo

4% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
96% users rated Excellent
Pie Chart Review Representation for 54kibo
54kibo Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 27 Nov 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 3 1 3.9 3.8 4.9
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 1 3.1 4.2 4.8
Feb 2023 5 1.8 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed 54kibo Review by

Introduction

54kibo.com is an e-commerce platform that curates and sells handcrafted goods from African designers and artisans. The company's mission is to showcase and promote the best in African art and design while supporting the African creative economy. Launched in 2018, this online marketplace offers a range of products, including furniture, home decor, fashion, jewelry, and accessories.

Pros and Cons

Pros: 54kibo.com offers a unique selection of curated and high-quality African products. The website is easy to navigate, and the product descriptions are detailed and informative. The company supports African designers and artisans and offers them a global platform to showcase their work. Additionally, the website features a blog that provides insights into African culture and design. Cons: One of the biggest drawbacks of 54kibo.com is its pricing, which may be expensive for some customers. Additionally, the website does not offer a wide range of products in some categories, such as fashion and accessories.

User Experience

54kibo.com offers a user-friendly experience with easy navigation and excellent product selection. The website's layout is clean, and products are categorized by type, price, and designer. Customers can easily search for products using keywords, descriptions, and price ranges. The checkout process is simple, and product shipping is prompt.

Pricing and Value for Money

54kibo.com offers premium products that reflect the quality and craftsmanship of African artisans. While the pricing may be high for some customers, the value for money is evident in the products' quality and uniqueness.

Alternatives

Some of the alternatives to 54kibo.com include other online marketplaces that offer African products, such as Afrikrea and Soko Glam. Additionally, customers can shop directly from African designers and artisans through their websites or at local African markets.

Customer Service

54kibo.com offers excellent customer service, with a responsive team that addresses customer inquiries promptly. Customers can contact the company via email or phone, and the website features a detailed FAQ section that addresses common questions.

Product Quality and Selection

54kibo.com offers a range of high-quality, handcrafted African products, including furniture, home decor, fashion, jewelry, and accessories. The product selection is curated and features unique products from African designers and artisans across the continent.

Website Usability

54kibo.com is easy to navigate, with a clean layout and user-friendly interface. Customers can easily search for products using keywords, descriptions, and price ranges. The website also features a blog that provides insights into African culture and design.

Returns and Exchanges

54kibo.com accepts returns and exchanges within 14 days of a product's delivery, provided that the product is in its original condition. Customers are responsible for the cost of shipping returns or exchanges.

Promotions and Discounts

54kibo.com occasionally offers promotions and discounts on its products. Customers can sign up for the website's newsletter to receive updates on new products, promotions, and discounts.

Reputation

54kibo.com has a strong reputation for supporting African designers and artisans and curating high-quality products. The company has been featured in several publications, including Martha Stewart Living, Elle Decor, and Architectural Digest.

Payment Options

54kibo.com accepts payments via credit and debit cards, including Visa, MasterCard, and American Express. The website also offers PayPal as a payment option.

Loyalty Programs

54kibo.com does not currently offer a loyalty program for its customers.

Customer Reviews

54kibo.com has positive reviews from customers who appreciate the quality of its products and the company's mission to support African designers and artisans.

Community Involvement

54kibo.com is actively involved in promoting African design and creativity. The company partners with African designers and artisans to showcase their work and supports organizations that promote African art and culture.

Shipping

54kibo.com offers shipping to customers in the United States and internationally. Shipping costs vary based on the product's weight and destination. The website provides estimated delivery times for each product.

Costs

54kibo.com offers a range of products at various price points. While the products may be expensive for some customers, the value for money is evident in the products' quality and uniqueness. Customers can also find products on sale or use discounts to reduce costs.

54kibo Recent User Reviews

User Rating

5 stars

39

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Reviewer Name: CAROLE CRUMP

Review Submission Date: 2023-02-04

Review Title: I purchased the Porcupine Decorative…
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Review Description: I purchased the Porcupine Decorative Wall Baskets and they look beautiful on my wall. The website was easy to navigate, and the baskets were well packed and arrived on time! I will be ordering again.

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Reviewer Name: Ned

Review Submission Date: 2023-01-31

Review Title: Beautiful Product
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Review Description: Beautiful product! Great delivery and wonderful customer service experience.

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Reviewer Name: Eric Fehr

Review Submission Date: 2022-12-29

Review Title: Love supporting African artisans
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Review Description: Love supporting African artisans. On time delivery. Easy check out. Products as advertised.

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Reviewer Name: Lesa Williams

Review Submission Date: 2022-11-16

Review Title: Quick shipment
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Review Description: Quick shipment. Product met my expectations. Great quality. A little smaller than expected. But, I like it.

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Reviewer Name: Katie Hall

Review Submission Date: 2022-08-24

Review Title: Asking for reviews before the product is received.
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Review Description: I find these emails frustrating. I haven't received my product yet and you're already asking me to review it. I gave you a one star for customer service.

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Reviewer Name: Per

Review Submission Date: 2022-08-24

Review Title: Tea Towels
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Review Description: Very beautiful and well crafted items.

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Reviewer Name: Ruby Smith White

Review Submission Date: 2022-08-24

Review Title: Fabulous Light
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Review Description: The light is simply beautiful adds so much elegance to the foyer! I love it!

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Reviewer Name: Kate

Review Submission Date: 2022-08-03

Review Title: Great products
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Review Description: Great products. Delivery was long but products come from Africa. Good customer service (I was informed that the delivery will be delayed by a few days).

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Reviewer Name: Naika J

Review Submission Date: 2022-07-15

Review Title: Stellar Service, Beautiful Product!
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Review Description: I love 54Kibo! Their products are one of a kind! Customer service is A1

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Reviewer Name: Jennifer W

Review Submission Date: 2022-06-29

Review Title: Beautiful pieces and quick delivery
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Review Description: My items were better than pictured and delivery was prompt. I am pleased with my purchase and will be ordering from this shop again.