5paisa Reviews

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3 Reviews

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H HT Voices
864 days ago

Most Fraudulent

A Transparent and Trustworthy Experience When it comes to financial services, transparency and trustworthiness are paramount. That's why it's vital to share my experience with a financial institution that didn't meet these essential criteria. I was disheartened to discover that the institution I was banking with had deducted DP AMC charges before the due date, without any prior warning or explanation. This felt like a fraudulent tactic, especially considering that many customers might have been unaware of these practices. It was clear to me that a significant number of people were being taken advantage of, and I couldn't stand by without taking action. With a sense of duty and responsibility, I made it my mission to ensure that others were informed about these deceptive activities. I took to social networking sites to share my experience, shedding light on the institution's unjust actions. It was important to me that millions of people were made aware of this unscrupulous behavior, so that they could protect themselves from falling victim to similar tactics. Overall, my experience with this institution served as a wake-up call, prompting me to be more vigilant and proactive when it comes to my financial matters. I believe that every individual has the right to transparency and fairness from the institutions they entrust with their financial well-being. It's crucial to hold these institutions accountable and to spread awareness so that others can make informed decisions about where they place their trust. In conclusion, my journey with this financial institution was eye-opening, and it underscored the significance of accountability, integrity, and transparency in the financial sector. I hope that by sharing my story, others will feel empowered to speak up and take action against any fraudulent or unjust practices they encounter. Together, we can create a more transparent and trustworthy financial landscape for everyone.
R Raja Sarma
963 days ago

Exceptional Service and Support at 5paisa.com Deserves Five Stars!

I must commend the outstanding service provided by 5paisa.com, particularly their Customer Support Team. I had the pleasure of interacting with them recently, and I am thoroughly impressed. Not only were they prompt and courteous, but they also went above and beyond to ensure that all my queries were addressed in a clear and comprehensive manner. The support team at 5paisa.com is a true embodiment of professionalism and efficiency. Unlike other platforms, I never had to struggle with a chat bot to reach a real person. Once connected, the support agent was incredibly knowledgeable and guided me through every step with patience and understanding. I am delighted to have experienced such exceptional service, and I wholeheartedly recommend 5paisa.com to anyone seeking reliability and efficiency in their investment journey. This level of support is truly commendable and deserves nothing short of five stars!
S Suku maya Tamang
976 days ago

High charge and fee

When it comes to online trading, I'm always on the lookout for the best platform to meet my investment needs. Fortunately, I stumbled upon 5paisa.com and it has been a game-changer for me. The low brokerage fees and user-friendly interface make it a standout choice in the online trading space. I used to struggle with high charges and fees on other platforms, which often ate into my profits. However, 5paisa.com's competitive fees have allowed me to maximize my returns without compromising on the quality of service. This has truly been a game-changer for my investment journey. The platform's intuitive interface has also made trading a breeze for me. I appreciate how easy it is to navigate through the website and execute trades seamlessly. The comprehensive market research and analysis tools have empowered me to make informed decisions, ultimately leading to more successful trades. Moreover, the customer support team at 5paisa.com has been nothing short of exceptional. Whenever I've had a query or needed assistance, they have been prompt and efficient in addressing my concerns. This level of support has given me the confidence to explore new investment opportunities without hesitation. In conclusion, 5paisa.com has earned my trust and loyalty as a reliable online trading platform. The low charges, user-friendly interface, and stellar customer support make it a top contender in the market. I highly recommend 5paisa.com to anyone looking to enhance their trading experience and maximize their investment potential. It has certainly made a significant difference in my financial journey, and I couldn't be happier with the results.


5paisa.com is an online discount brokerage platform that aims to provide affordable trading services to retail investors in India. The platform was launched in 2016 by IIFL Securities Ltd., a subsidiary of IIFL Holdings Ltd., one of the leading financial services companies in India. The platform offers a range of financial services including equity, derivatives, commodity, and currency trading.

Pros and Cons

  • Low brokerage fees
  • Online account opening process
  • Multiple investment options
  • Mobile trading app
  • Robust trading platform
  • Customer service can be slow
  • Margin funding is not available
  • Research and analysis tools are basic
  • No offline branches
  • Only available to Indian residents

User Experience

5paisa.com provides a user-friendly interface that allows users to trade in stocks, derivatives, commodities, and currencies through their website or mobile app. The online account opening process is also smooth and can be completed in a few minutes. However, the platform has limited research and analysis tools, which can be a disadvantage for active traders.

Pricing and Value for Money

5paisa.com charges a flat fee of Rs. 20 per trade, which is one of the lowest in the industry. The platform also offers free online trading and demat account opening and maintenance. However, users need to pay additional charges for call-and-trade orders, SMS alerts, and other value-added services.


Some of the popular alternatives to 5paisa.com include Zerodha, Upstox, and Angel Broking. These platforms offer similar services at comparable pricing and have a wider range of investment options, research tools, and customer support.

Customer Service

5paisa.com offers customer support through phone, email, and chat. However, the response time can be slow, and users may have to wait for extended periods to get their queries resolved. The platform also has a comprehensive FAQ section that covers most of the common questions.

Product Quality and Selection

5paisa.com offers a broad range of investment options, including stocks, derivatives, commodities, and currencies. The platform also has tie-ups with multiple fund houses that allow users to invest in mutual funds and IPOs. However, the research and analysis tools offered by the platform are limited.

Website Usability

5paisa.com provides a user-friendly website that allows users to navigate easily and access all the essential services. The platform also has a mobile app that is available on iOS and Android devices, which provides a smooth and fast trading experience.

Returns and Exchanges

5paisa.com follows the standard Exchange-related policies for returns and exchanges of stocks and derivatives. Users can place a sell order to liquidate their investments in exchange for cash.

Promotions and Discounts

5paisa.com offers promotional offers and discounts to attract new customers from time to time. Users can refer their friends to the platform and earn cash credits or discounts on brokerage fees.


5paisa.com has a good reputation in the online trading industry and is widely recognized for its affordable brokerage pricing. The platform is registered with the Securities and Exchange Board of India (SEBI) and follows all the necessary regulatory guidelines.

Payment Options

5paisa.com supports multiple payment options, including net banking, UPI, and debit cards. Users can also transfer funds through NEFT / RTGS from their bank accounts.

Loyalty Programs

5paisa.com offers a loyalty program where users can earn reward points on their trades. These points can be redeemed for cash discounts or other value-added services.

Customer Reviews

According to user reviews, 5paisa.com is a popular online trading platform that offers affordable brokerage and a user-friendly interface. However, some users have reported slow customer service and limited research tools.

Community Involvement

5paisa.com does not have any significant community involvement initiatives.

Shipping and Costs

5paisa.com is an online trading platform that does not involve physical shipping. The platform charges a flat fee of Rs. 20 per trade and additional charges for value-added services. There are no hidden costs involved.