77tickets Reviews

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52 Reviews

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Introduction

77tickets.ca is a leading online ticket marketplace that specializes in providing customers with a wide range of event tickets, including concerts, sports games, theater performances, and more. With a user-friendly website, competitive prices, and exceptional customer service, 77tickets.ca has earned a strong reputation among ticket buyers.

Pros and Cons

• Pros:

1. Extensive selection of event tickets
2. Competitive pricing
3. Easy-to-navigate website
4. Responsive customer service
5. User-friendly search and filtering options

1. Limited information on seller ratings
2. No mobile app available
3. High shipping costs

User Experience

77tickets.ca offers a seamless user experience, allowing customers to find and purchase tickets with ease. The website features a clean design and intuitive interface, making it simple to browse through various events and ticket options. The search and filtering options enable users to quickly narrow down their choices based on location, date, and seating preferences. Overall, the user experience on 77tickets.ca is efficient and user-friendly.

Pricing and Value for Money

When it comes to pricing, 77tickets.ca offers competitive rates for event tickets. The platform strives to provide customers with value for their money by offering a wide range of ticket options at different price points. While some tickets may be priced higher due to high demand or premium seating, 77tickets.ca ensures transparency by clearly displaying prices and fees upfront. This allows customers to make informed decisions based on their budget and desired experience.

Customer Service

Customer service is a top priority for 77tickets.ca. The platform offers a dedicated customer support team that is readily available to address any inquiries or concerns. They can be reached through phone, email, or live chat, ensuring prompt assistance and efficient problem resolution. Customer feedback regarding the responsiveness and helpfulness of the support team has been overwhelmingly positive, showcasing the dedication of 77tickets.ca to providing excellent customer service.

Product Quality and Selection

77tickets.ca partners with trusted sellers and ticket brokers to deliver high-quality event tickets to customers. The platform ensures that the tickets offered are genuine and valid for entry to the respective events. With an extensive network of sellers, 77tickets.ca provides a vast selection of tickets to various concerts, sports games, theater shows, and more. This diverse inventory ensures that customers can find tickets for their preferred events, even those that are in high demand.

Website Usability

The 77tickets.ca website is designed with user-friendliness in mind. The intuitive layout and clear navigation make it easy for customers to find the information they need and complete their ticket purchases. The search functionality allows users to quickly locate specific events or browse through different categories. Additionally, the website provides detailed event information, including seating charts and venue details, ensuring a comprehensive and informative browsing experience.

Returns and Exchanges

77tickets.ca follows a transparent returns and exchanges policy. In case of event cancellations or significant date changes, customers are eligible for refunds. However, for tickets with specific policies outlined by the event organizers, the platform abides by those policies. Customers can contact the support team for assistance regarding returns, exchanges, or any other ticket-related concerns.

Promotions and Discounts

77tickets.ca occasionally offers promotions, discounts, and exclusive deals on select events or ticket categories. These incentives allow customers to save money while enjoying their favorite live performances. Promotional offers are prominently displayed on the website, and customers can also subscribe to the newsletter to receive updates about upcoming discounts and special offers.

Reputation

With a strong reputation in the ticket marketplace industry, 77tickets.ca has built trust among its customers. The platform is known for offering legitimate tickets and prioritizing customer satisfaction. Positive reviews and testimonials from numerous satisfied customers emphasize the platform's reliability and credibility. The longevity and consistency of 77tickets.ca in providing quality service have contributed to its excellent reputation.

Payment Options

77tickets.ca supports a variety of secure payment options to cater to diverse customer preferences. Customers can conveniently complete their purchases using major credit cards, such as Visa, MasterCard, and American Express. Additionally, the platform offers the option to pay with digital wallets like Apple Pay and Google Pay, ensuring a secure and hassle-free checkout process.

Loyalty Programs

At present, 77tickets.ca does not offer a specific loyalty program for its customers. However, the platform's focus on providing competitive pricing, excellent customer service, and quality ticket options serves as an implicit loyalty program. Customers are inclined to return to 77tickets.ca for their future ticket needs due to the positive experience and satisfaction they receive.

Customer Reviews

Customer reviews play a crucial role in assessing the reputation and trustworthiness of a platform like 77tickets.ca. The platform has garnered a substantial number of positive reviews, with customers praising the ease of use, competitive pricing, and reliable ticket delivery. These reviews reflect the overall positive sentiment towards 77tickets.ca and affirm its commitment to customer satisfaction.

Community Involvement

77tickets.ca actively engages with the community by sponsoring and supporting various local events and organizations. By participating in community initiatives, the platform demonstrates its commitment to fostering positive relationships beyond the realm of ticket sales. This involvement helps strengthen the local community while enhancing 77tickets.ca's reputation as a socially responsible company.

Shipping and Costs

77tickets.ca ensures the safe and timely delivery of tickets to customers. The platform offers multiple shipping options, including standard and express delivery, to accommodate different needs. However, it is important to note that shipping costs can be relatively high, especially for expedited shipping methods. Customers should consider this factor when making their purchase and select the shipping option that aligns with their budget and urgency.

In conclusion, 77tickets.ca proves to be a reputable and reliable online ticket marketplace that offers customers a wide range of event tickets at competitive prices. With a user-friendly website, exceptional customer service, and a commitment to customer satisfaction, 77tickets.ca provides a seamless ticket-buying experience. While there may be room for improvement in certain areas like seller ratings and mobile app availability, the platform's positive reputation and dedication to customer service make it a top choice for purchasing event tickets.