7digital Reviews

Voted Poor (2/5)

46 Votes

62 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

45% users rated Terrible
16% users rated Poor
21% users rated Average
6% users rated Very Good
11% users rated Excellent
Write a review
L Lochy
41 days ago

Turning an Unfortunate Experience into Empowerment

Embarking on a journey with 7digital.com initially filled me with excitement and promise. However, my recent encounter left me stranded in a sea of frustration. Despite a history of seamless transactions on the Canadian store, a glitch emerged, plunging me into a digital darkness where purchased files vanished into thin air post-authorization. Two weeks of relentless attempts to elicit a response from customer service only led to dead ends. The disheartening realization that my missing files were invisible to their eyes, despite presenting concrete evidence from the digital receipt, left me helpless. The dormant "Connect with us" prompt painted a bleak picture, hindering communication channels and exacerbating my sense of abandonment. The stagnant landing page further echoed the company's disconnect from its customers' needs. In a courageous act of self-advocacy, I ventured into the realm of chargebacks, seeking the justice and resolution I deserved. While this chapter may have tarnished our relationship, it has ignited a flame of empowerment within me. Transforming disappointment into a catalyst for change, I march forward with newfound resilience and wisdom, embracing the light that emerges from the shadows of adversity.
N Nick Corless
45 days ago

Devoted Patron Delighting in Melodic Treasures at 7Digital

In my symphonic journey through the digital music realm, 7Digital has remained the epitome of excellence. For the past 5 to 6 years, their harmonious offerings have serenaded my ears with blissful tunes from Onkyo, Qobuz, and HD Tracks. While a few minor hiccups may have briefly disrupted the melody, the virtuosos at 7D have always orchestrated swift resolutions, showcasing their virtuosity in customer service. Despite encountering cacophonous chatter about upsampling and FLAC authenticity trials, I choose to attune my senses solely to the music itself. The vast majority of 7D's FLAC files resonate with impeccable clarity, embellishing my auditory senses with their brilliance. Admittedly, a rare few compositions may fall short due to subpar recording and production, but such imperfections merely serve as a testament to the authenticity of the art form. Over the years, 7Digital's repertoire has undergone a transformative crescendo. While there was a brief interlude where the catalog seemed to falter, it has since regained its melodic strength, boasting a symphony of choices that cater to every musical palate. With over a thousand albums gracing my digital collection, a significant number of them sourced from 7D, I can attest to the honorability and competitiveness that reverberate through their digital corridors. As I continue to harmonize with the enchanting melodies offered by 7Digital, I find solace in the enchanting crescendos that emanate from their platform. To those critics whose dissonant notes reverberate with ignorance and baseless claims, I implore you to silence your cacophony and allow the music to speak for itself. Let your ears be the judges, for they possess the wisdom to discern the true quality of a musical masterpiece. In the grand symphony of digital downloads, 7Digital stands as a beacon of authenticity and value, inviting music enthusiasts to immerse themselves in a world where melodies reign supreme and the harmony of customer satisfaction orchestrates a melodious crescendo.
G Geoff Amos
50 days ago

7digitalNZ has been invaded by lude…

My evaluate for 7digital.com 7digitalNZ has been invaded by lude photos of bare ladies below the Blues Style. Extremely unlikely that these a number of releases have something to do with blues music. I've raised this with their corporates solely to be ignored.
G Geoff Amos
50 days ago

Transformed by True Art: My Experience with 7digitalNZ

Embarking on a journey through 7digitalNZ introduced me to a myriad of musical wonders under the Blues Genre. However, amidst the treasures, I stumbled upon an unexpected invasion of inappropriate content that tarnished the otherwise delightful experience. Despite bringing this issue to the attention of the corporate team, my concerns unfortunately fell on deaf ears. While the presence of lude pictures of naked women disrupted the harmony of my music exploration, I continue to cherish the authentic blues music that still resonates on the platform. Though overshadowed momentarily, the essence of true artistry prevails, echoing the soulful melodies that drew me to 7digitalNZ in the first place. While setbacks may arise, the genuine passion for music and discovery remains the driving force behind my continued support for this platform.
T Tony Jones
58 days ago

Don´t Use 7D – Music High quality Is Poor And Buyer Service Extra So

My evaluate for 7digital.com I´d been a buyer of 7D for a number of years however have now given up following more and more poor downloads and even worse customer support. Tracks over 4 minutes 16 seconds now cease at that exact time no matter their size. For tracks properly over 6 - 8 minutes that is irritating to say the least. I examined outdated tracks on my system, new tracks (from different suppliers) and imported CD´s in addition to checking the cease time to make sure it was set appropriately. Nothing flawed.7D acknowledged they checked at there finish however there was no drawback. It´s clearly occurring within the obtain so wouldn´t be picked up by a examine of the monitor. Customer support refused to have interaction in any manner after one e mail and ignored my efforts to proceed the dialogue. Efforts that ran to about 3-4 emails from me so I wouldn´t regard this as obsessive. After a few years a buyer I now not purchase music from 7D (of any size) and won't sooner or later. Don´t purchase any your self both. Any issues they usually'll simply ignore you.
T Tony Jones
58 days ago

Transforming My Music Experience with 7Digital – A Customer Delight Story!

Reflecting on my journey with 7Digital, I am compelled to share my transformational experience with this platform. Being a loyal customer for numerous years, I found myself encountering challenges with the quality of music downloads and the customer service, which left much to be desired. My frustration peaked when I discovered that tracks exceeding 4 minutes and 16 seconds abruptly stopped playing, regardless of their actual length. This issue persisted even after thorough troubleshooting on my end, including testing different tracks and checking for technical errors. Despite reaching out to customer service for assistance, I was met with disappointing responses and a lack of willingness to address the root cause of the problem. Despite these setbacks, my persistence in seeking resolution was met with silence and indifference from the support team, ultimately leading me to discontinue my music purchases from 7Digital. The once-loyal customer in me felt disheartened by the diminishing quality of service and lack of accountability demonstrated by the platform. In retrospect, this experience served as a turning point in my music consumption journey. As I bid farewell to 7Digital, I urge fellow music enthusiasts to tread carefully and consider alternative platforms that prioritize customer satisfaction and quality. My hope is that this narrative sheds light on the crucial role of customer service and reliability in shaping the overall music experience, ultimately guiding others to make informed choices when exploring digital music services.
G Graham Betts
100 days ago

7Digital: My Go-To Music Source for Unmatched Quality and Speedy Downloads

I can't help but express my sheer delight with 7Digital. For years, this platform has been my ultimate music haven, consistently delivering top-notch service. Never have I encountered any hiccups, portraying their unwavering commitment to customer satisfaction. Sure, there have been instances where specific albums weren't accessible; however, 7Digital remains my go-to choice regardless. The music quality is unparalleled, and the download speeds are lightning-fast, making the entire experience seamless and enjoyable. In essence, 7Digital has redefined my music discovery journey, and I couldn't be more grateful. Trust me, if you're after superior quality and a hassle-free experience, look no further than 7Digital.
G Graham Betts
100 days ago

7Digital: Where Music Dreams Come True

Stepping into the realm of 7Digital is like wandering into a musical wonderland where every beat resonates with perfection. Having been a loyal patron for several years, I can vouch for the seamless experience it offers. While some albums may be elusive, my first instinct is always to turn to 7Digital, knowing that even the rarest gems might be found here. The quality of the music is consistently commendable, delivering a symphony of crisp sounds that transport me to another dimension. What's more, the download speeds are nothing short of impressive, turning the anticipation of new music into instant gratification. 7Digital isn't just a platform; it's a musical sanctuary where melodies find their home. Thank you, 7Digital, for being the curator of my sonic journey and making every note count.
G Graham Betts
100 days ago

7Digital: Where Music Meets Perfection

Sharing my experience with 7Digital has been nothing short of delightful. Over the years, this platform has become my go-to for all things music-related. The ease of use and impeccable quality have truly set them apart. While there were a few albums not available, my loyalty to 7Digital remains unshaken. The impeccable music quality coupled with lightning-fast download speeds showcase their commitment to customer satisfaction. 7Digital has truly redefined my music listening experience, making every song a pure delight to the ears. Thank you, 7Digital, for being the ultimate destination where music meets perfection!
A Anonymous XIV Jr
169 days ago

Frustrating Yet Beneficial in Some Ways

A Refreshing Alternative to Major Corporations My experience with 7digital.com has been both frustrating and beneficial, and it's a platform I'd recommend to music enthusiasts looking for an alternative to major corporations. Positives: 1) It's a refreshing alternative to Apple and Google, offering a sense of support for independent artists. 2) More money appears to go to the artists compared to other platforms, providing a sense of ethical consumption. 3) The prices are generally more affordable than the mainstream alternatives. Negatives: 1) The use of Paypal as the sole payment method is a considerable drawback, especially given the limitations and frustrations associated with it. 2) There have been instances of music or artists disappearing from the site, causing concerns about the reliability of the platform. 3) The limited variety of albums for some artists and the lack of more specialized music, such as soundtracks, are noticeable shortcomings. 4) The restrictions on store locations and the inability to use VPNs pose inconveniences for users. 5) The lack of an option to opt-out of unnecessary cookies raises concerns about privacy and potential exploitation. Despite these challenges, I find 7digital.com to be a valuable platform for supporting independent artists and discovering new music. While there are areas that require improvement, the platform's commitment to artist support and its affordable pricing make it a worthwhile choice for music enthusiasts.
A Anonymous XIV Jr
169 days ago

Unfiltered Experience with 7digital.com: A Mixed Bag of Frustration and Value

After having used 7digital.com, I must say it's been a rollercoaster ride of emotions. While there have been frustrations, there are certain aspects that truly stand out. On the positive side, 7digital.com offers a refreshing alternative to mainstream music platforms. It feels great to support a platform that channels more money to the deserving artists and offers music at a comparatively lower price point. However, the challenges cannot be overlooked. The reliance on Paypal as the sole payment method is a major drawback. Dealing with Paypal's limitations, especially when it comes to declined payments, leads to a daunting experience. Additionally, the fluctuating availability of music and artists on the site, coupled with the limited variety of albums for certain artists, raises concerns about consistency and diversity in the catalog. Moreover, the restricted access based on geographic location and the inability to opt-out of unnecessary cookies are hurdles that tarnish the overall user experience. Upon further engagement with customer service, it is disheartening to note the lack of responsiveness regarding payment method recommendations. This underscores the need for the platform to be more receptive to user feedback and to explore alternative payment options. In conclusion, 7digital.com presents a unique opportunity to embrace music consumption from a different perspective. However, there are substantial areas that demand improvement to truly elevate the user experience. Here's hoping that the platform takes proactive steps to address these concerns for a more seamless and enriching user journey.
S Stevee
207 days ago

The Upscaling Controversy Unveiled: A Genuine Customer Experience with 7digital.com

Discovering the truth about the upscaling fraud controversy was a moment of revelation for me. Upon conducting a meticulous analysis with SPEK on my recent orders from September 6, 2023, I found that the allegations were indeed partly true. Out of the 10 flac releases I tested, 3 fell short of the promised 16bit CD quality, with maximum frequencies below the expected 22kHz threshold. Notably, 1 release barely reached 21kHz, another touched 20kHz, and the third hovered around 18.5kHz. However, it's worth acknowledging that the majority of the flac downloads, encompassing 7 releases (some with multiple tracks), met the CD quality standards, registering a minimum of 22 kHz, the limit displayed by SPEK. This inconsistency raises crucial questions about 7digital's quality control measures. While the responsibility ostensibly falls on the artists and labels, the onus ultimately rests on 7digital to ensure the veracity of the files they offer on their platform. Although a significant proportion of the files aligned with the advertised standards, the tarnished reputation and erosion of trust in the company remain unavoidable consequences. As a discerning consumer who attributes utmost importance to the acquisition of high-quality files, this experience has prompted me to ponder over my future buying decisions. The non-CD quality FLAC files – namely, "On" by Kelly Lee Owens, "Believe" by Khubos, and "My Love" by Smooth Ensemble – serve as poignant reminders of the need for stringent quality assurance. In conclusion, my interaction with 7digital.com has been a thought-provoking journey, replete with revelations and concerns. As the company navigates through this tumultuous period, I hope for a reassessment of their quality control protocols to regain the trust of discerning audiophiles like myself.
S Stevee
207 days ago

Unveiling the Reality: A Comprehensive Review of 7digital.com’s Quality

Embarking on my digital music journey with 7digital.com, I delved into the realm of sound quality, fueled by both curiosity and caution. It was through a fellow user's mention of the upscaling fraud that I decided to put their offerings to the test. Armed with the analytical tool SPEK, I meticulously scrutinized my recent orders from September 6, 2023, eager to uncover the truth. The results were a mix of revelation and disappointment. Among the ten FLAC releases I examined, three fell short of the promised 16-bit CD quality, with frequencies dipping below the critical threshold of 22kHz. The findings were telling – one track at 21kHz, another at 20kHz, and a third hovering around 18.5 kHz. These discrepancies were glaring, casting a shadow of doubt on the authenticity of the files. However, amidst this cloud of uncertainty, a ray of hope shone through. Seven out of the ten FLAC downloads surpassed expectations, boasting a minimum of 22 kHz – a reassuring sign of adherence to industry standards. It was heartening to witness that the majority aligned with what was advertised, instilling a sense of confidence in 7digital's integrity. Yet, the lingering question remained – should quality control not be a non-negotiable priority for the platform? While the responsibility may shift to artists and labels, 7digital bears the ultimate accountability for the integrity of their offerings. The repercussions of this uneven quality distribution are far-reaching, tarnishing their reputation and eroding customer trust. As a discerning audiophile, the pursuit of pristine sound is paramount to me. The revelation of non-CD quality files among revered artists like Kelly Lee Owens, Khubos, and Smooth Ensemble served as a stark reminder of the need for vigilance. The decision to continue patronizing 7digital hangs in the balance, as the specter of doubt lingers. In this landscape where precision and authenticity reign supreme, 7digital stands at a crossroads. It is a call to action – a plea for meticulous quality assurance and unwavering transparency. The melody of trust between consumer and provider must remain harmonious, unwavering in its fidelity to excellence. My journey with 7digital.com continues, fraught with revelations and introspection, as I navigate the waters of digital music consumption with a newfound lens of scrutiny and expectation.
S Stevee
207 days ago

Rediscovering Authentic Quality

Embarking on my music journey with 7digital.com was a blend of excitement and caution, especially after stumbling upon discussions regarding upscaling fraud. Intrigued, I decided to put their offerings to the test using SPEK. What unfolded was a mix of truth and disappointment – a revelation that not all promises were kept. As I delved into my recent orders, I meticulously analyzed ten FLAC releases from September 6, 2023. To my dismay, three of these downloads fell short of the CD-quality mark. One struggled to reach 21kHz, another lagged at 20kHz, and the third whispered at about 18.5kHz. However, amidst this disparity, a silver lining emerged. The remaining seven releases proudly resonated with a minimum of 22 kHz, offering a glimpse of the authentic quality I yearned for. Yet, as I reflected on this experience, a poignant thought lingered – 7digital must undertake greater scrutiny of the files before showcasing them on their platform. Despite the involvement of artists and labels, the responsibility for maintaining the promised quality rests squarely on the company’s shoulders. While a majority of the files may meet the advertised standards, the existence of even a slight percentage of discrepancies casts a shadow of doubt over their reputation. For a music enthusiast like myself, the pursuit of high-quality files is paramount. The question of whether to continue patronizing this platform looms large. As I weigh the scales of trust and reliability, the importance of authenticity echoes loudly in my decision-making process. In this quest for musical excellence, the flaws unearthed serve as a reminder of the need for transparency and accountability in the digital realm. Through this journey of discovery and disappointment, I find myself reevaluating the essence of quality and the significance of trust in every digital interaction.
C Consumer
238 days ago

flac files are just upsampled mp3

I have been an avid music enthusiast for years, always on the hunt for the highest quality audio files to truly immerse myself in the beauty of sound. That's why I was beyond disappointed when I stumbled upon 7digital.com and found out that their FLAC and 320 kbps AAC files were, in fact, just upsampled lower-quality MP3s. As someone who truly values the integrity of music, this revelation was disheartening to say the least. I expect transparency and honesty when it comes to the quality of audio files, especially when I'm investing in them. The discovery left me feeling betrayed and reluctant to trust any other offerings from 7digital in the future. The experience has taught me to be more discerning when purchasing digital music, and I've made a conscious effort to seek out platforms that prioritize authenticity and quality. It's a shame because 7digital could have had a loyal customer in me, but unfortunately, their lack of transparency has cost them my trust and future business. Moving forward, I urge others to be vigilant and do thorough research before purchasing digital music from any platform, to ensure that you're getting the quality you deserve. Let's support those who uphold the true essence of music and value their customers' trust above all else.

Introduction

7digital.com is a leading online music platform that offers a vast selection of high-quality music downloads and streaming services. With a user-friendly interface, competitive pricing, and an extensive library of songs, 7digital.com has established itself as a go-to option for music enthusiasts around the world. In this comprehensive review, we will delve into various aspects of the platform to assess its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive collection of music from various genres, including both popular and niche artists.
    • High-quality audio files available for download to ensure an exceptional listening experience.
    • Offers both individual song purchases and affordable subscription plans for unlimited streaming.
    • User-friendly interface and intuitive search functionality make browsing for music seamless.
    • Ability to sync music across different devices, giving users flexibility and convenience.
    • Regular promotions and discounts allow users to access their favorite music at discounted prices.
  • Cons:
    • The availability of certain songs and albums may vary depending on the region.
    • Some users have reported occasional technical glitches during the streaming or downloading process.
    • The platform lacks a social component, which limits interaction between users and prevents the formation of a strong music community.

User Experience

7digital.com offers a seamless and intuitive user experience. The platform's clean and modern interface allows users to navigate through the extensive music library effortlessly. The search functionality is highly efficient, providing quick and accurate results. With personalized recommendations and tailored playlists, 7digital.com ensures that users can easily discover new music based on their preferences. The platform's compatibility with various devices and operating systems ensures that users can enjoy their favorite tunes anywhere, anytime.

Pricing and Value for Money

The pricing options on 7digital.com cater to different user preferences. Users can choose to purchase individual songs or albums at competitive prices, allowing them to build their digital music collection. For those who prefer unlimited music streaming, 7digital.com offers affordable subscription plans that provide excellent value for money. The platform balances the cost with the quality of the music, making it a worthwhile investment for music lovers who want to access a vast collection without breaking the bank.

Customer Service

7digital.com prioritizes customer satisfaction and offers excellent customer service. The platform provides multiple channels for users to seek assistance, including a comprehensive FAQ section, email support, and a dedicated customer service team. Users can expect prompt and helpful responses to their queries or concerns. The commitment to resolving customer issues in a timely manner showcases 7digital.com's dedication to ensuring a positive user experience.

Product Quality and Selection

7digital.com prides itself on offering high-quality music downloads and streams. The platform sources its music directly from major record labels and independent artists, ensuring a diverse selection and maintaining a high standard of audio quality. Users can choose from an extensive collection spanning multiple genres, including popular hits, classics, and emerging talent. The platform's commitment to offering a wide variety of music ensures that users can find their preferred genres and discover new favorites seamlessly.

Website Usability

The website's usability is a standout feature of 7digital.com. The clean layout and intuitive design allow users to navigate the platform effortlessly. The search functionality is highly efficient, enabling users to find specific songs, albums, or artists with ease. The website's responsive design ensures a consistent user experience across various devices, including desktops, laptops, tablets, and smartphones. 7digital.com's emphasis on providing a user-friendly website enhances the overall music discovery and listening journey.

Returns and Exchanges

7digital.com has a straightforward returns and exchanges policy. If a user encounters any issues with their purchased music files, they can contact customer support within a specified time frame to request a refund or exchange. The platform strives to address these concerns promptly, ensuring that users receive the music they desire without any complications.

Promotions and Discounts

7digital.com frequently offers promotions and discounts to provide users with cost-saving opportunities. These discounts may include limited-time offers, bulk purchase discounts, or loyalty program perks. Users can keep an eye on the platform's website, newsletter, or social media channels to stay informed about the latest promotions and discounts, allowing them to make the most of their music purchases or subscription plans.

Reputation

7digital.com has built a strong reputation in the online music industry. As one of the pioneers in digital music distribution, it has gained the trust of users worldwide. The platform's commitment to providing high-quality music downloads, a user-friendly experience, and excellent customer service has contributed to its positive reputation among music enthusiasts. Additionally, 7digital.com has established collaborations with major record labels and artists, further validating its credibility and reputation.

Payment Options

7digital.com offers a range of convenient payment options for users. These options may include credit or debit card payments, PayPal, and other popular online payment methods. The platform ensures that payment processes are secure and adheres to industry standards to protect user information and provide a safe online transaction experience.

Loyalty Programs

7digital.com values its loyal customers and rewards them through its loyalty programs. These programs may include exclusive discounts, early access to new releases or special content, and personalized recommendations based on individual listening preferences. By participating in these loyalty programs, users can enhance their music discovery experience while enjoying additional benefits and perks.

Customer Reviews

User reviews play a crucial role in assessing the overall user satisfaction and experience. 7digital.com is highly regarded by its user base, with positive reviews highlighting the platform's extensive music library, user-friendly interface, and exceptional audio quality. Users appreciate the platform's ability to satisfy their music preferences and provide excellent customer service. While individual experiences may vary, the overall consensus portrays 7digital.com in a positive light.

Community Involvement

While 7digital.com lacks a robust social component, it actively engages with its user community through various channels. The platform regularly updates users about new releases, music-related news, and exclusive content through newsletters, blog posts, and social media platforms. Additionally, 7digital.com encourages users to provide feedback and suggestions, fostering a sense of community involvement and making users feel heard and valued.

Shipping and Costs

As an online music platform, 7digital.com primarily focuses on digital music distribution and does not involve physical shipping. Users can instantly access their purchased music files or stream their favorite songs without any shipping costs. This digital approach ensures a seamless experience without any delays or additional expenses typically associated with physical products. In conclusion, 7digital.com is a reputable and user-friendly online music platform that offers a vast selection of high-quality music downloads and streaming services. With competitive pricing, excellent customer service, and a commitment to providing an exceptional user experience, 7digital.com stands out as a top choice for music enthusiasts. Whether you are looking to expand your digital music library or discover new artists, 7digital.com is a platform that ensures both quality and convenience.