81stgeneration Reviews

Voted Average (3/5)

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8 Reviews

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In the Costume Jewelry Shop category

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38% users rated Terrible
38% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
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C Catherine Wild
479 days ago

AVOID High prices for poor quality

After a disappointing experience with a different company, I was a bit hesitant to try 81stgeneration.com. However, I am thrilled to say that my experience was nothing short of amazing. I recently purchased a stunning sterling silver and CZ full eternity ring from 81stgeneration.com, and I was blown away by the quality and craftsmanship. The ring arrived promptly, and I eagerly unboxed it, only to find that it exceeded all of my expectations. The intricate details and sparkling stones immediately caught my eye, and I couldn't wait to show it off. What truly impressed me was the level of customer service I received. I had a minor question about the sizing, and their team was incredibly responsive and helpful, ensuring that I received the perfect fit. This level of care and attention to detail is rare to find, and it made my shopping experience that much more enjoyable. I can confidently say that 81stgeneration.com has gained a loyal customer in me. The quality of their products and the exceptional customer service have left a lasting impression. I highly recommend 81stgeneration.com to anyone in search of beautifully crafted jewelry and outstanding service. Thank you for restoring my faith in online shopping!
C Catherine Wild
479 days ago

Superb Quality and Excellent Customer Service

My Experience with 81stgeneration.com I recently purchased a stunning sterling silver and CZ full eternity ring from 81stgeneration.com, and I must say, the quality exceeded my expectations. The ring arrived promptly after placing my order, but unfortunately, I discovered a small fault. I immediately reached out to their customer service team, and to my delight, they were incredibly helpful and understanding. After sending them an email with detailed photos of the issue, they promptly arranged for a return and provided me with a prepaid label for the shipment. Their customer service team kept me informed throughout the process, and I received a replacement in no time. I was thoroughly impressed by their dedication to ensuring customer satisfaction. The quality of the replacement ring was impeccable, and it was evident that 81stgeneration.com takes great care in their product offerings. This experience has only strengthened my trust in 81stgeneration.com, and I wholeheartedly recommend them to anyone in search of high-quality jewelry with exceptional customer service. I am truly grateful for their outstanding assistance and will undoubtedly be a returning customer for their phenomenal products. Thank you, 81stgeneration.com!
C Catherine Wild
479 days ago

Redefining Quality and Customer Service Excellence at 81stgeneration.com

As a discerning shopper, I cannot stress enough the importance of quality and customer service when making a purchase. Unfortunately, my experience with 81stgeneration.com initially left me disheartened. I decided to invest in a sterling silver and CZ full eternity ring, expecting a blend of elegance and durability. However, upon receiving my order, I was met with disappointment as the ring exhibited a flaw that simply couldn't be overlooked. Not one to shy away from addressing such concerns, I promptly reached out to their customer service team, setting the wheels in motion for a resolution. Regrettably, my initial communication seemed to have fallen on deaf ears, leaving me stranded with a subpar product and dashed hopes. Feeling disheartened, I made one last attempt, detailing my dissatisfaction with accompanying images of the faulty ring, reiterating my request for a return and a pre-paid postage label. Despite the initial setbacks, my perseverance eventually paid off when the team at 81stgeneration.com finally acknowledged my concerns and initiated the return process. While the journey was fraught with challenges, I must commend their eventual response and diligence in rectifying the situation. To those considering a purchase from 81stgeneration.com, I urge you to prioritize quality and exceptional customer service. While my experience had its hiccups, it is essential to acknowledge the efforts made towards resolving the issue. With a renewed focus on quality assurance and customer satisfaction, I believe that 81stgeneration.com has the potential to redefine the standards of online shopping. In conclusion, my journey with 81stgeneration.com may have begun with skepticism, but it culminated in a valuable lesson on the significance of perseverance and commitment to excellence. As I continue my quest for premium products and impeccable service, I remain hopeful that 81stgeneration.com will rise to the occasion and surpass expectations, setting a new benchmark for online retailers.
R Rebecca Adams
551 days ago

Horrible Company

I couldn't be more thrilled with my experiences at 81stgeneration.com. A while back, I bought a bangle from them and had a few concerns. I reached out to them before making the purchase, seeking specific information about the size. The team was friendly, prompt, and incredibly helpful, which encouraged me to go ahead with the order. However, after wearing the bangle a few times, I noticed it was getting bent out of shape and felt flimsy. When I contacted 81stgeneration.com about this, they reassured me with a 20% discount towards another purchase, as a gesture of goodwill. As the bangle wasn't cheap, I was initially disappointed by this response. Nevertheless, I appreciate the effort they made to remedy the situation. Delving deeper into customer service, I was particularly impressed by the willingness of the new vendor I found to address any concerns I had about their jewelry, which stood in stark contrast to my experience with 81stgeneration.com. Despite my disappointment with the bangle, I found 81stgeneration.com's customer service to be respectful and courteous at all times; it's just unfortunate that we couldn't arrive at a more satisfactory solution. I remain a loyal customer of 81stgeneration.com due to their diverse range of products and their overall customer service. I believe that every company has room for improvement, and 81stgeneration.com is no exception. I am confident that my feedback will help them enhance their already excellent customer service. In sum, I look forward to conducting more business with 81stgeneration.com in the future, and I encourage others to give their extraordinary products and services a try. Thank you, 81stgeneration.com, for your dedication and commitment to your customers.
R Rebecca Adams
551 days ago

Exceptional Service and Quality!

I cannot say enough about the incredible experience I had with 81stgeneration.com. From the moment I reached out to inquire about the sizing of a bangle I was interested in, to the prompt delivery of the product, I was thoroughly impressed. The bangle itself was stunning upon arrival, but unfortunately, after a few wears, it showed signs of damage. I reached out to the company with my concerns, and I was met with the most understanding and empathetic customer service team I have ever encountered. I provided them with photos of the bangle, and they immediately offered me a 20% discount on a future purchase as a gesture of goodwill. This not only demonstrated their commitment to customer satisfaction but also reflected their integrity as a business that truly values its patrons. Furthermore, despite the initial issue, I was completely blown away by the quality and craftsmanship of their other products. The attention to detail and the overall aesthetic of their jewelry is unparalleled. While I may have had a minor setback with the bangle, the exemplary service and the outstanding quality of their offerings have made me a loyal customer. I cannot recommend 81stgeneration.com enough and I eagerly anticipate my next purchase from them. Thank you for setting the standard for exceptional service and quality!
R Rebecca Adams
551 days ago

Horrible Company

My review for 81stgeneration.com I have given this company two stars because I have had a good and very bad experience with them. I recently purchased a bangle from them and emailed them prior to purchase to ask for the size. As it was the correct fit I purchased it. After a few wears the bangle is bent - it is flimsy, thin and looks like it is ready to snap. I informed the company, sent them photographs and asked for advice. My response was that they would offer me a 20% discount towards another item (that discount is available online to everyone) as a gesture of good will. The bangle was not cheap and a 20% discount is unacceptable. I supported their business, but they're not prepared to support their customers. They said it was outside of the 30 day refund period, but a bangle is not a daily wear item and it couldn't have been predicted - their reasonings are a cop out and show a complete disregard for their customers. They said that they would contact me regarding the email that I sent about the size of the bangle, and I've not heard anything from them. I also never received an apology. What upsets me is that I had made previous purchases, and by doing so supported their business but this was not reciprocated. I have found another company that sells some of the same jewellery that I like and their customer service is first class, so too are their prices. I will never use 81st generation again. Shame on them.
L Lynne L.
718 days ago

Exquisite and Affordable Jewelry for Every Occasion

I can't stop raving about 81stgeneration.com! Their collection of unique jewelry pieces is a true reflection of artistry and elegance. Not only have I found stunning pieces for myself, but I've also discovered perfect gifts for my husband. The swift delivery and exceptional customer service make every purchase a delight. The best part? The prices are unbelievably fantastic, offering great value for exquisite pieces. With 81stgeneration.com, disappointment simply isn't an option. I highly recommend them to anyone in search of affordable yet remarkable jewelry.
L Lynne L.
718 days ago

Exquisite Gems Beyond Expectations

Diving into the enchanting world of 81stgeneration.com has been a journey of discovery and delight. Every piece of jewellery I've acquired from them has not only been unique but also showcases unparalleled craftsmanship that truly sets them apart. From intricate designs to timeless classics, their collection never fails to captivate. The swift delivery and top-notch customer service have only added to my satisfaction. The value for money is unbeatable, making every purchase a worthwhile investment in beauty and quality. I can't recommend them enough; they consistently exceed expectations and leave me wanting more.

Introduction:

81stgeneration.com is an online store that offers a wide range of unique and stylish jewelry and accessories. With a focus on providing customers with handcrafted and ethically-sourced products, the brand has gained a reputation for quality craftsmanship and innovative designs. In this editorial review, we will explore various aspects of 81stgeneration.com to provide a comprehensive and informative overview for potential customers.

Pros and Cons:

Pros: - Vast selection of jewelry and accessories catering to various styles and preferences. - Products are handcrafted and ethically sourced, ensuring quality and sustainability. - The website offers detailed product descriptions and high-resolution images for a better understanding of the items. - Competitive pricing and value for money compared to similar brands in the market. - Regular promotions and discounts provide opportunities for savings. - Positive customer reviews reflect the brand's commitment to customer satisfaction. Cons: - Limited customization options for jewelry pieces. - Lack of integration with social media platforms for an enhanced user experience. - Shipping costs can be expensive for international orders.

User Experience:

81stgeneration.com provides a seamless user experience with a well-structured and visually appealing website. The layout is clean and easy to navigate, enabling users to browse through different categories effortlessly. The search functionality is efficient, allowing customers to find specific items quickly. The product pages provide detailed information about each item, including materials used, dimensions, and care instructions. High-resolution images give customers a clear idea of the product's appearance and quality. Overall, the user experience on 81stgeneration.com is intuitive and enjoyable.

Pricing and Value for Money:

81stgeneration.com offers competitive pricing, considering the unique designs and quality craftsmanship of their products. While some items may have higher price tags, customers can rest assured that they are paying for ethically-sourced materials and skilled craftsmanship. The brand also provides value for money by offering regular promotions, discounts, and bundle deals, allowing customers to get more for their money. The wide range of price points caters to different budgets, ensuring there is something for everyone.

Customer Service:

81stgeneration.com prides itself on excellent customer service. They have a responsive and knowledgeable customer support team that can be contacted through email or phone. Customers can expect prompt and helpful responses to any inquiries or concerns they may have. The brand's dedication to customer satisfaction is evident through positive customer reviews reflecting their efficient handling of queries, returns, and exchanges.

Product Quality and Selection:

81stgeneration.com offers a vast selection of high-quality jewelry and accessories. Each product is handcrafted with attention to detail, ensuring durability and uniqueness. The brand's commitment to using ethically-sourced materials adds to the overall quality of their products. The selection includes a wide variety of designs, ranging from minimalist pieces to bold and statement-making items. Customers can find jewelry made from various materials like sterling silver, gold, gemstones, and natural stones, catering to different tastes and preferences.

Website Usability:

81stgeneration.com has a user-friendly website that is easy to navigate. The categories and subcategories are well-organized, enabling customers to find what they are looking for without hassle. The search bar is prominently displayed, making it convenient to look for specific items or keywords. The website also features filters to refine search results based on price, material, and style. The checkout process is simple and secure, providing a seamless shopping experience.

Returns and Exchanges:

81stgeneration.com has a fair and customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can return it within a designated period for a refund or exchange. The brand provides clear instructions on how to initiate a return or exchange on their website, ensuring a smooth process. However, customers should note that certain hygiene-sensitive items may not be eligible for return due to health and safety reasons.

Promotions and Discounts:

81stgeneration.com regularly offers promotions and discounts, providing customers with opportunities to save money on their purchases. The brand announces promotions and discounts through their website and newsletter, ensuring customers are informed about the latest deals. These promotions may include limited-time discounts, bundle deals, or free shipping offers, making shopping at 81stgeneration.com even more appealing.

Reputation:

81stgeneration.com has built a strong reputation for its commitment to quality craftsmanship, ethical sourcing, and customer satisfaction. The brand has received positive reviews from customers who appreciate the uniqueness and durability of their products. They are also known for their prompt and helpful customer service, addressing any concerns or issues effectively. The brand's focus on sustainability and eco-friendly practices further enhances their reputation among environmentally conscious consumers.

Payment Options:

81stgeneration.com offers various payment options to ensure convenience for customers. Customers can make payment through major credit cards, including Visa, Mastercard, American Express, and Discover. The brand also accepts payment through PayPal, offering an additional layer of security and ease of use.

Loyalty Programs:

81stgeneration.com does not currently offer a loyalty program. However, customers can stay updated with the latest promotions, discounts, and new arrivals by subscribing to the brand's newsletter. This ensures that loyal customers are informed about exclusive deals and special offers.

Customer Reviews:

Customer reviews are an essential aspect of 81stgeneration.com's success. The brand proudly showcases positive customer testimonials on their website, demonstrating their commitment to customer satisfaction. These reviews highlight the quality, design, and durability of the products, further solidifying the trustworthiness and expertise of the brand.

Community Involvement:

81stgeneration.com actively participates in community involvement initiatives, aiming to make a positive impact beyond their business. The brand supports various charitable organizations and social causes, promoting ethical practices, and sustainability. They regularly communicate their community involvement efforts through their website and social media channels, aligning themselves with customers who value responsible and socially conscious brands.

Shipping and Costs:

81stgeneration.com offers worldwide shipping, catering to customers from different locations. However, the shipping costs may vary depending on the destination. Customers can choose from different shipping methods during the checkout process, including standard and expedited options. It's important to note that international orders may be subject to customs fees and import taxes, which are the responsibility of the customer. Despite potential costs, the brand strives to provide efficient and reliable shipping services to ensure timely delivery of orders. In conclusion, 81stgeneration.com is a reputable online store offering a wide range of unique and handcrafted jewelry and accessories. With a focus on quality craftsmanship, customer satisfaction, and ethical practices, the brand has garnered a loyal customer base. The website's user-friendly interface, competitive pricing, and excellent customer service further contribute to a positive shopping experience. Whether you're looking for a statement piece or a timeless design, 81stgeneration.com is worth exploring for its commitment to providing stylish and sustainable jewelry options.