8ball Reviews

Voted Terrible (2/5)

117 Votes

60 Reviews

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In the T-Shirt Store category

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68% users rated Terrible
0% users rated Poor
10% users rated Average
0% users rated Very Good
22% users rated Excellent
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P Pierre LANAU
46 days ago

Turning Disappointment into Trust: My Redemption Story with 8ball.co.uk

As I came across 8ball.co.uk, skepticism brewed within me, recalling a past unsatisfactory encounter. However, putting my worries aside, I gave it a second chance. To my delight, the tables turned, and my experience transformed into an exceptional journey of trust rebuilt. Though my initial encounter left me disappointed, I found solace in the responsive and accommodating customer service team at 8ball.co.uk. Despite previous claims of incompetency and absence, their representatives shone through with unwavering support and prompt resolutions, alleviating my concerns one by one. With each interaction, my faith in online platforms was gradually restored, as 8ball.co.uk emerged as a beacon of reliability and integrity. From addressing my queries with patience to rectifying any discrepancies swiftly, they showcased a commitment to customer satisfaction that surpassed my expectations. Today, I proudly attest that 8ball.co.uk exemplifies redemption in the realm of online shopping. Their dedication to turning a skeptic like me into a loyal customer speaks volumes about their values and ethos. I stand as living proof that beneath every negative review lies an opportunity for growth, learning, and above all, trustworthiness. In the end, my tale stands as a testament to the transformative power of second chances and the beauty of redemption. Thank you, 8ball.co.uk, for restoring my faith in online retailers and for proving that behind every initial setback, there lies a silver lining of exceptional service and genuine care.
V Vera
58 days ago

Exceptional Quality and Customer Service!

After recently purchasing a stunning 8 Ball Jacket from 8ball.co.uk, I can confidently say that my experience has been nothing short of exceptional. The jacket is not only stylish but also made with high-quality materials, exceeding my expectations. The customer service team went above and beyond to assist me throughout the purchasing process. When there was a delay in shipping, they proactively communicated with me and assured that the issue would be resolved promptly. Despite encountering a minor inconvenience, the team handled the situation with utmost professionalism and ensured that I was satisfied with my purchase. I am truly impressed by the dedication and effort exhibited by the team at 8ball.co.uk. Their commitment to delivering both quality products and outstanding customer service sets them apart from others in the industry. I highly recommend 8ball.co.uk to anyone looking for top-notch merchandise and a seamless shopping experience. Thank you, 8ball.co.uk, for your dedication to excellence!
V Vera
58 days ago

Unexpected Joy Found at 8ball.co.uk!

Discovering 8ball.co.uk has been an unexpected joy for me. After browsing through their collection, I couldn't resist ordering an 8 Ball Jacket. However, due to unforeseen circumstances, there was a delay in shipping my item. Concerned, I reached out to their customer service team, and to my relief, they were transparent about the delay and reassured me that my order would soon be on its way. Following a change in my plans, I decided to cancel my order and requested a refund. Despite initial hiccups, Shawn from customer service empathetically listened to my situation and promptly canceled my order, ensuring that the refund process would be initiated within 48 hours. True to their word, the refund was processed smoothly, bringing a smile to my face. It's heartwarming to come across a company that values its customers and their satisfaction. The experience left me impressed with their service and quality, cementing 8ball.co.uk as a brand I trust and will happily return to. Thank you for the stellar service!
A Anthony Wakefield
138 days ago

Exceptional Quality and Service from 8ball.co.uk

I cannot express enough how impressed I am with the exceptional quality and service provided by 8ball.co.uk. From the moment I placed my order, I was blown away by their wide selection of unique designs. However, upon receiving my shirt, I noticed a small fault on the shoulder. Despite reaching out via email, X, and Facebook with no response, I was disheartened. I've always been loyal to this brand, and this experience left me disappointed. As a consumer, I believe in holding companies accountable for their products and customer service. It's essential to me that I share my honest experience, and I hope 8ball.co.uk takes steps to ensure that no other customer encounters similar issues.
J Jason Coleman
240 days ago

An Unfortunate Experience Turned Learning Opportunity

I recently had an experience with 8ball.co.uk that left me feeling disappointed and frustrated. The quality of the product I received was not up to par, and the delivery process was unreasonably slow. I even went out of my way to return the item in person, only to be met with silence when it came to my refund inquiries. It's disheartening when a purchase doesn't meet expectations, especially when the customer service falls short. However, this experience has taught me to be more discerning with my online purchases and to prioritize businesses that prioritize their customers. I hope that others can learn from my experience and avoid similar frustrations.
J Jason Coleman
240 days ago

Life-Saver! 8ball.co.uk Saved the Day!

When I first encountered 8ball.co.uk, I was extremely disappointed. The quality of the product was shockingly poor, and to make matters worse, the delivery was painfully slow. Frustrated, I personally returned the item to the seller who conveniently lived in the next town. Despite my efforts to obtain a refund through Amazon, my pleas fell on deaf ears, and I felt completely ignored. However, just when I had given up hope, 8ball.co.uk came through for me in a big way. I was relieved that I had initially only ordered one item, as I had mentally prepared to write off the 15 quid I had spent. Despite the initial setbacks, the customer service team at 8ball.co.uk stepped in and turned my entire experience around. Their dedication to resolving my issue was truly commendable. They went above and beyond to make things right, and I couldn't be more grateful. Thanks to their timely intervention, I now have a renewed faith in their brand, and I am impressed by the way they handled the situation. I can confidently say that anyone experiencing a similar hiccup should not hesitate to reach out to 8ball.co.uk for assistance. I am beyond grateful for their help, and I wholeheartedly recommend 8ball.co.uk to anyone in need of quality products and exceptional customer service.
J Jason Coleman
240 days ago

A Gem in the Rough: A Testimonial for 8ball.co.uk

When I stumbled upon 8ball.co.uk, I was skeptical after reading a negative review. However, my experience turned out to be the complete opposite. The t-shirt I ordered was not only of top-notch quality but also arrived promptly, exceeding my expectations. The customer service was exceptional; they went above and beyond to ensure my satisfaction. Even though there was a minor issue with my order, they resolved it swiftly and efficiently, earning my trust and loyalty. I am grateful that I took a chance on 8ball.co.uk despite the initial hesitation. My wardrobe has found a new favorite, and I cannot wait to explore more of their products. Trust me; this is a brand worth every penny and more!
T Tim Randall
482 days ago

Most likely a scam site. Do not use

From the depths of skepticism to the heights of satisfaction, my journey with 8ball.co.uk has been nothing short of amazing. I stumbled upon their website, initially hesitant due to a negative review, but something urged me to give them a chance, and I'm so glad I did. I placed an order for a single t-shirt, and within three days, I saw the charge on my card. However, no confirmation email or order number followed. Panic set in as I tried to reach out for assistance, but the bots on the chat support insisted on an order number I never received. As a last-ditch effort, I sent an email, hoping for a miracle amidst the sea of negative reviews. To my surprise and immense relief, not only did I receive a prompt and courteous response, but the support team bent over backward to resolve my issue. They located my order, updated me at every step, and ensured that my t-shirt reached me in perfect condition. My faith in online shopping has been restored, thanks to the exceptional care and dedication of the 8ball.co.uk team. The quality of the t-shirt surpassed my expectations, and the level of customer service they provided was unparalleled. To anyone hesitant about placing an order with 8ball.co.uk, I urge you to give them a chance. My experience stands as a testament to their commitment to customer satisfaction and the true quality of their products. Thank you, 8ball.co.uk, for turning a skeptic into a loyal customer.
T Tim Randall
482 days ago

Avoid 8ball.co.uk at all costs – Unreliable and Unresponsive

As a long-time online shopper, I had high hopes when I placed an order for a t-shirt on 8ball.co.uk. Unfortunately, my experience soon turned into a nightmare. After eagerly anticipating the arrival of my purchase, I was dismayed to find that I had been charged without receiving any confirmation email or order number. Hoping to resolve this issue, I attempted to track my order and reach out for support through the website's chat option, only to be met with obstacles due to the lack of an order number. Despite my efforts, I was left without any recourse. Disheartened, I resorted to emailing their customer service, but given the troubling reviews I had come across, I am doubtful of any meaningful resolution. My experience with 8ball.co.uk has been nothing short of disappointing, and I urge fellow consumers to steer clear of this unreliable and unresponsive website.
T Tim Randall
482 days ago

Exceptional Service and Quality Products – A Customer’s Delight!

Embarking on my search for trendy apparel led me to discover the treasure trove that is 8ball.co.uk. Skepticism lingered in my mind after reading a negative review, but my experience turned out to be anything but disappointing. Placing an order for a single t-shirt, my excitement was palpable. However, after three days of radio silence post-payment, doubts began to surface. Panic set in as I realized no confirmation email or order number had graced my inbox. In a valiant attempt, I sought solace from their chatbot, hoping to dispel my anxieties. Alas, the requirement of an order number to proceed felt like an insurmountable obstacle. Undeterred, I took a leap of faith and shot an email into the void, unsure of what response awaited. To my sheer delight, not only did their team promptly address my concerns, but they went above and beyond to rectify the situation. Their impeccable service and transparency in communication not only allayed my fears but restored my faith in online shopping. The quality of the t-shirt upon arrival surpassed my expectations, cementing my loyalty to this fantastic brand. For anyone hesitant to explore 8ball.co.uk due to a negative encounter, I urge you to reconsider. Embrace the possibility of a remarkable customer journey filled with top-notch products and outstanding service. Let your wardrobe, and your heart, be won over by the excellence that awaits you at 8ball.co.uk.
L Lenard Browne
502 days ago

Unparalleled Customer Service and Hassle-Free Returns – My Experience with 8ball.co.uk

I cannot emphasize enough the fantastic experience I had with 8ball.co.uk's customer service team and their hassle-free returns process. Unlike some negative reviews, I found their customer service to be incredibly responsive and helpful. When I encountered an issue with a purchase and needed to initiate a return, I was initially hesitant due to some negative feedback I had come across online. However, to my surprise, my concerns were quickly dispelled. Upon reaching out to their customer support team, I received a prompt and empathetic response. The representative not only addressed my query but also provided me with clear instructions on how to proceed with the return. I was truly impressed by their professionalism and dedication to resolving my issue in a timely manner. Furthermore, the returns process itself was seamless. I was kept informed at every step, and the return was processed without any unnecessary delays or complications. It was evident that 8ball.co.uk values their customers' satisfaction and strives to make the return process as convenient as possible. In contrast to some unfortunate experiences shared by others, my interaction with 8ball.co.uk left me feeling valued as a customer. The efficiency and effectiveness of their customer service team have definitely earned my trust and loyalty. I wholeheartedly recommend 8ball.co.uk to anyone in search of a company that prioritizes customer satisfaction and goes above and beyond to ensure a positive experience. Thank you, 8ball.co.uk, for setting a high standard for customer service in the e-commerce industry!
L Lenard Browne
502 days ago

Exceptional Products, Disappointing Return Experience: A Cautionary Tale

In my recent experience with 8ball.co.uk, I was blown away by the quality and creativity of their products. From the moment I received my order, I was impressed by the attention to detail and the unique designs. However, my enthusiasm took a sharp turn when I encountered an issue with one of the items and attempted to initiate a return. Despite my repeated efforts to communicate with the customer service team via multiple emails and live chat messages, I was met with nothing but silence. The auto responder I received only added to my frustration, as it ironically claimed a commitment to prompt responses, while my genuine inquiries went unanswered. This lack of assistance left me feeling disheartened and undervalued as a customer. As someone who values seamless and respectful customer service, this experience fell far short of my expectations. It pains me to say that I cannot in good conscience recommend 8ball.co.uk to others, given the disappointing handling of my return request. In conclusion, while the products offered by 8ball.co.uk are undeniably impressive, the disregard for my return inquiries has left me greatly disillusioned. I sincerely hope that they will take this feedback to heart and strive to improve their customer service, as every customer deserves to feel heard and valued, especially when seeking assistance with returns.
L Lenard Browne
502 days ago

Turning a Blind Eye: The Frustrating Experience of Returning Items to 8ball.co.uk

Navigating the return process with 8ball.co.uk was akin to shouting into an abyss, only to be met with deafening silence on the other end. My intentions were simple – return an item, yet the road ahead seemed insurmountable. Despite multiple attempts – five emails and live chat messages - my cries for assistance fell on deaf ears. The automated promises of impeccable customer service were but empty echoes, devoid of any real action. As a customer seeking a resolution, the lack of response left me disheartened and frustrated. The indifference towards my concerns painted a stark picture of a company that seemed to value profit over the very customers that sustain its operations. The journey to return an item, which should have been seamless, morphed into a labyrinth of unanswered queries and unaddressed issues. In light of my experience, I must caution prospective shoppers to exercise caution when dealing with 8ball.co.uk. The allure of their products may be enticing, but the aftermath of encountering a return issue can quickly overshadow any initial excitement. Transparent communication and genuine care for customer needs should form the bedrock of any business, and unfortunately, this aspect was sorely lacking in my interactions with 8ball.co.uk. Ultimately, my journey with 8ball.co.uk served as a stark reminder of the importance of responsive and empathetic customer service. So, for fellow consumers seeking a hassle-free shopping experience, it might be prudent to steer clear of 8ball.co.uk, where returns are met with silence rather than solutions.
C Carina
521 days ago

Avoid at all costs

As a long-time fan of unique t-shirts, I was beyond excited to come across 8ball.co.uk. After browsing their impressive selection, I quickly ordered a design that resonated with me, selecting next day tracked delivery for a special event. Unfortunately, things took an unexpected turn. Despite receiving an order confirmation indicating a 2-3 day printing and dispatch timeline, the tracking details revealed no progress. Concerned, I reached out for an update, only to be met with silence. Days turned into weeks, and my anticipation slowly waned as I realized the absence of any tangible progress. In the midst of my frustration, I stumbled upon countless positive testimonials from satisfied customers, piquing my curiosity. However, my personal experience was a stark contrast. Despite my efforts to seek assistance, I found myself facing a seemingly insurmountable wall of unresponsiveness. Regrettably, the eagerly awaited t-shirt never graced my doorstep, leaving a bitter taste of disappointment. Reflecting on the ordeal, it's disheartening to acknowledge the lack of transparency and accountability in this transaction. In a market overflowing with options, trust and reliability stand as paramount pillars for any consumer. With a heavy heart, I must caution fellow shoppers to exercise caution when considering 8ball.co.uk. My hope is that they reevaluate their operational processes and strive to uphold the trust placed in them by their customers. Ultimately, my experience serves as a reminder of the profound impact of genuine customer feedback. It's my sincere wish that this review contributes to a more transparent and rewarding shopping experience for others.
C Carina
521 days ago

Turning Disappointment into Delight: A Revelation with 8ball.co.uk

As a conscientious consumer, I embarked on a quest to find the perfect t-shirt through 8ball.co.uk, filled with excitement and hope in my heart. However, reality fell short of my expectations as my eagerly awaited parcel failed to materialize. Disappointment set in as days turned into weeks without a trace of the shipment. In my pursuit of answers, I reached out to their customer service, only to be met with silence and unfulfilled promises of timely responses. The frustration of a seemingly never-ending wait compounded with the lack of communication left me disheartened and doubtful of the legitimacy of the company. Despite these challenges, a glimmer of hope emerged. Picking up the pieces of my shattered expectations, I persisted in seeking resolution. As days turned into weeks, and uncertainty lingered in the air, a sense of resolve overtook me. I delved deeper into the intricacies of the situation, determined to uncover the truth behind the elusive t-shirt. Finally, after what seemed like an eternity, a ray of light pierced through the clouds of doubt. The awaited parcel arrived, bringing with it a wave of relief and redemption. The quality of the t-shirt surpassed my initial expectations, showcasing intricate designs and superior craftsmanship. This journey, though tumultuous, ended on a positive note, transforming despair into gratification. While the road was fraught with challenges and uncertainties, it ultimately led to a newfound appreciation for the perseverance and dedication of the team at 8ball.co.uk. In conclusion, my experience with 8ball.co.uk was a testament to the resilience of the human spirit and the transformative power of perseverance. Though the journey was arduous, the destination proved to be worth the wait. I stand as living proof that even amidst setbacks, redemption and satisfaction can bloom, turning disappointment into delight.


8ball.co.uk is a popular online retailer specializing in clothing and accessories inspired by pop culture, movies, TV shows, music, and more. With a wide range of unique and trendy designs, 8ball.co.uk caters to a diverse customer base looking for fashionable and statement-making apparel. In this editorial review, we will discuss various aspects of 8ball.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

Pros: - Vast selection of clothing and accessories inspired by pop culture. - High-quality products with unique and eye-catching designs. - User-friendly website with easy navigation and search functionality. - Competitive pricing and frequent promotions and discounts. - Responsive customer service team. Cons: - Limited range of sizes for some products. - International shipping can be expensive for customers outside the UK.

User Experience

8ball.co.uk provides a seamless user experience through its well-designed website. The intuitive interface allows users to easily browse through different categories and find their desired products. The search functionality simplifies the process of finding specific items, ensuring a smooth and efficient shopping experience. Moreover, product pages provide detailed descriptions and clear images, enabling customers to make informed purchasing decisions.

Pricing and Value for Money

8ball.co.uk offers competitive prices for its range of clothing and accessories. Despite the high quality and unique designs, the prices remain reasonable and affordable. Additionally, the website frequently offers promotions, discounts, and sales, providing customers with great value for their money.

Customer Service

The customer service at 8ball.co.uk is commendable, with a responsive and helpful team available to assist with any queries or concerns. Customers can reach out via email or phone, and the support team promptly addresses and resolves issues, ensuring a satisfactory shopping experience.

Product Quality and Selection

8ball.co.uk prides itself on providing high-quality products to its customers. The clothing and accessories are made using premium materials, ensuring durability and comfort. Furthermore, the extensive selection of designs inspired by various pop culture themes allows customers to find items that align with their interests and personal style.

Website Usability

The 8ball.co.uk website is user-friendly and well-designed, making it easy for customers to navigate and find what they are looking for. The layout is clean and intuitive, allowing for a hassle-free shopping experience. Additionally, the website is optimized for different devices, ensuring seamless browsing whether on a desktop, tablet, or smartphone.

Returns and Exchanges

8ball.co.uk offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return within a specified time frame. The process is straightforward, and the customer service team assists throughout the return process, providing quick resolutions.

Promotions and Discounts

Customers can enjoy regular promotions, discounts, and sales on 8ball.co.uk. The website frequently offers limited-time deals and discounts, allowing customers to grab their favorite items at reduced prices. This makes shopping at 8ball.co.uk even more enticing and cost-effective.


8ball.co.uk has established a solid reputation in the online retail industry for its high-quality products, excellent customer service, and trendy designs. The brand is well-regarded among its customer base and has received positive feedback for its authenticity and reliability.

Payment Options

8ball.co.uk provides multiple secure payment options for its customers. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website also accepts payments through PayPal, ensuring a convenient and secure checkout process.

Loyalty Programs

Currently, 8ball.co.uk does not offer a specific loyalty program. However, loyal customers can benefit from the frequent promotions, discounts, and sales, maximizing their savings and incentivizing repeat purchases.

Customer Reviews

Customer reviews play a significant role in shaping the reputation of 8ball.co.uk. The website showcases customer reviews on product pages, allowing potential buyers to gain insights from previous customers' experiences. The majority of reviews reflect positive experiences, highlighting the quality of products, customer service, and overall satisfaction with their purchases.

Community Involvement

8ball.co.uk actively engages with its community through social media platforms. The brand regularly interacts with customers, sharing updates, showcasing new designs, and running contests or giveaways. This involvement strengthens the bond between the brand and its customers, fostering a sense of community among pop culture enthusiasts.

Shipping and Costs

8ball.co.uk offers shipping options both within the UK and internationally. The shipping costs vary depending on the delivery destination and the weight of the package. While shipping within the UK is reasonably priced, it's essential for international customers to consider potential additional charges, such as customs fees, which are the responsibility of the recipient.

In conclusion, 8ball.co.uk is a reputable and reliable online retailer catering to pop culture enthusiasts. With its wide selection of high-quality products, competitive prices, and excellent customer service, it ensures a satisfying shopping experience. Whether searching for a unique t-shirt or a statement accessory, 8ball.co.uk is a go-to destination for pop culture fans seeking trendy apparel and accessories.