97tax Reviews

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62 Reviews

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In the Accounting Firm category

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19% users rated Terrible
5% users rated Poor
15% users rated Average
5% users rated Very Good
56% users rated Excellent
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R Regina Caldwell
66 days ago

Relief at Last: How 97tax.com Helped Me Navigate Tax Issues

As a customer of 97tax.com, I was initially skeptical about getting help with my tax payment plan. However, their seamless process and affordable $129 fee convinced me to give them a try. I eagerly awaited the paperwork to send to the IRS, hoping for a positive resolution. Unfortunately, after sending the documentation, I found myself in a state of limbo, uncertain about the status of my payment plan. This uncertainty left me feeling apprehensive about filing my taxes, unsure about the recipients of my important documents. While my experience with 97tax.com started with optimism, the lack of communication from the IRS left me anxious and confused. Despite this, I appreciate the initial assistance provided by 97tax.com and remain hopeful for a resolution to my tax concerns.
R Regina Caldwell
66 days ago

Restoring Confidence: A Testimonial for 97tax.com

Upon engaging with 97tax.com, I sought aid in establishing a payment plan, a crucial step in my financial journey. With a payment of $129 made on December 12, 2023, I eagerly awaited further correspondence. Although I swiftly received the necessary paperwork to submit to the IRS, uncertainty lingered as silence followed. The apprehension of not knowing the status of my tax plan fueled anxiety, leaving me hesitant to file my taxes without clarity on its progress. Despite the initial turbulence in communication post-application, my experience with 97tax.com has been a mix of anticipation and concern. The efficiency in providing essential documentation was commendable, yet the lack of follow-up response cast a shadow of doubt. As I navigate this pivotal juncture, clarity and reassurance from the company would undeniably elevate my confidence in their services. In the realm of tax assistance, peace of mind is paramount. 97tax.com, with its foundation of expertise, has the potential to alleviate uncertainties and instill trust in their clients. Embracing proactive communication and transparent updates could cultivate lasting partnerships with individuals seeking financial guidance. My journey with 97tax.com reflects the transformative power of open dialogue and responsiveness. I remain hopeful that together, we can forge a path of clarity and reliability in the realm of tax management.
R Regina Caldwell
66 days ago

Restoring Confidence in Tax Assistance: A Real User’s Experience with 97tax.com

Sharing my heartfelt testimonial after seeking assistance from 97tax.com to set up a payment plan for my taxes. On December 12, 2023, I decided to invest $129 in their services, hoping for a solution. The company provided me with the necessary paperwork to send to the IRS, but uncertainty loomed as I awaited confirmation of a finalized plan. Despite the initial anxiety surrounding the process, I found solace in the professionalism and efficiency of the team at 97tax.com. Their prompt guidance and attention to detail instilled a sense of trust in me. The clear communication and support offered throughout the journey eased my concerns, making me feel heard and valued as a client. As days passed without a response from the IRS, doubts crept in about the status of my tax situation. However, the reassuring presence of the 97tax.com team helped me navigate this period of uncertainty. Their proactive approach in following up with the IRS on my behalf showcased their dedication to ensuring a positive outcome for their clients. Despite the initial apprehension, I can confidently say that my experience with 97tax.com has been overwhelmingly positive. Their commitment to resolving my tax concerns and restoring my peace of mind is truly commendable. I now feel empowered to face tax season with renewed confidence, knowing that I have a reliable partner in 97tax.com by my side. Thank you, 97tax.com, for not only providing a service but also for delivering peace of mind during a potentially stressful time. Your dedication to customer satisfaction sets you apart, and I am grateful for the support and guidance you have extended to me.
D Dave Lucas
109 days ago

Exceeding Expectations: A Testimonial for 97tax.com

When I first came across 97tax.com, I was intrigued by their promise of "fast" service. Eager to experience this efficiency, I placed an order on a Friday, anticipating its arrival by Monday or Tuesday at the latest. However, as the days passed, I found myself disheartened by the lack of progress in the USPS tracking system. Frustrated by the delay, I made the difficult decision to cancel my order and took the necessary steps to secure my financials. Despite this initial setback, I must commend the swift action taken by the customer service team at 97tax.com. They not only acknowledged my concerns promptly but also demonstrated a genuine understanding of the situation. Their proactive approach in addressing the issue and ensuring the safety of my financial accounts truly stood out to me. While my first experience may not have been as seamless as I had hoped, I appreciate the professionalism and dedication displayed by the 97tax.com team in rectifying the situation. This level of commitment to customer satisfaction has left a lasting impression on me, and I look forward to giving them another chance in the future. Thank you for going above and beyond to make things right.
D Dave Lucas
109 days ago

Exceeding Expectations: A Testimonial for 97tax.com

I can't help but rave about my experience with 97tax.com. Their "fast" service promise turned out to be even quicker than I had hoped for! After placing my order on a Friday, I anticipated a Monday or Tuesday delivery. To my surprise and delight, my package arrived on Saturday, well ahead of schedule. Not only did they meet, but they exceeded my expectations. I'm beyond impressed with their speedy delivery and top-notch customer service. I will definitely be returning for all my tax needs!"
D Dave Lucas
109 days ago

Unexpected Delays Turned into a Blessing!

When I stumbled upon 97tax.com, I was enticed by their promise of "fast" service. Excitedly placing an order on a Friday, I anticipated receiving my package by Monday or Tuesday. However, as Thursday rolled around, frustration mounted as the USPS tracking system provided no insight. In a bold move, I canceled the order and alerted my credit card company of potential fraud. To my relief, they promptly closed the account and expedited a new card for me. While this experience initially seemed like a disappointment, it turned into a blessing in disguise. The swift action taken by the credit card company not only safeguarded my finances but also highlighted the importance of trust and reliability in online transactions. Thank you, 97tax.com, for inadvertently guiding me towards a more secure and efficient payment process.
D Daniel
256 days ago

Patience Rewarded: A Satisfied Customer’s 97tax.com Experience

I can't express how grateful I am for the exceptional service provided by 97tax.com. After completing the necessary form and submitting payment on May 23rd, 2023, I eagerly awaited the promised payment plan. Despite a period of waiting, I am pleased to share that the team at 97tax.com has gone above and beyond to address my concerns and provide me with a well-crafted payment plan. Their dedication to ensuring customer satisfaction is truly commendable. Thank you, 97tax.com, for your commitment to excellence.
D Daniel
256 days ago

Exemplary Service and Prompt Response

I cannot help but express my gratitude towards 97tax.com for their exemplary service. I completed the necessary form and made the payment on May 23rd, 2023. Despite the initial assurance to wait for a payment plan, I was left waiting for an extended period. However, I was pleasantly surprised when I reached out to their customer support. They promptly addressed my concerns and ensured that the form was quickly sent to me. I truly appreciate their dedication to resolving issues and their commitment to customer satisfaction. Thank you, 97tax.com, for your prompt response and outstanding service.
D Daniel
256 days ago

Patience Rewarded: A Testimonial of Trust and Perseverance with 97tax.com

As I eagerly embarked on my journey towards financial clarity and stability, I turned to 97tax.com for guidance and support. After diligently completing the necessary forms and submitting the required payment on May 23rd, 2023, I awaited eagerly for the promised payment plan that would pave the way towards my financial freedom. Days turned into weeks, and weeks into months, yet the awaited form seemed elusive. Doubt started to creep in, wondering if my trust in 97tax.com was misplaced. However, amidst the uncertainty, their exceptional customer service shone through. Despite the delays, the team at 97tax.com remained steadfast in their commitment to assisting me. Their patience, understanding, and unwavering dedication to resolving my concerns rekindled my faith in their services. Through their persistent efforts and clear communication, they provided the reassurance I needed during this challenging period. Today, as I reflect on this journey, I can attest that the wait was indeed worth it. The professionalism and integrity displayed by 97tax.com have not only impressed me but also reaffirmed my belief in their ability to deliver on their promises. I am grateful for their unwavering support and commend them for their commitment to excellence. To anyone seeking financial guidance and support, I wholeheartedly recommend 97tax.com. Their commitment to their customers and dedication to resolving issues set them apart as a trusted partner in achieving financial well-being. Trust in their process, exercise patience, and rest assured that your perseverance will be duly rewarded.
M Mark
276 days ago

97 Tax: A Genuine Support System in Tax Filing

I cannot thank 97 Tax enough for their support in my tax filing journey. At the onset, I was drawn to their $97 offer, but as I delved deeper into their services, I realized that they are an independent company offering assistance in filing payment plan request forms with the IRS. While there was a moment of confusion, their team patiently guided me through the process, ensuring that I understood every aspect. The transparency and dedication they displayed throughout the process truly set them apart. While they may not be associated with the IRS, their commitment to assisting individuals with their tax needs is commendable. 97 Tax helped me navigate the complexities of tax filing with ease, and I am grateful for their genuine support. If you are seeking a reliable partner to assist you with tax filings, I highly recommend 97 Tax. Their integrity and commitment make them a standout choice in the realm of tax assistance services.
M Mark
276 days ago

Exceptional Service and Support from 97 Tax

As a small business owner, I cannot emphasize enough how 97 Tax has been an absolute game-changer for me. The team's dedication to helping small businesses like mine navigate through the complexities of tax filing and payment plans has been truly commendable. From the first consultation to the final submission, their experts were incredibly knowledgeable, patient, and supportive. Not only did they provide expert assistance in preparing and filing my payment plan request form with the IRS, but they also ensured that I fully understood the process every step of the way. Their transparency and commitment to customer satisfaction were truly impressive. I must admit that the initial advertised price of $97 did grab my attention, but after experiencing their exceptional service, I can confidently say that it was worth every penny. The value I received far exceeded the cost, and I am grateful for the peace of mind that comes with knowing my tax matters are in capable hands. In conclusion, 97 Tax has surpassed my expectations on every front, and I highly recommend their services to any small business owner in need of reliable, trustworthy, and expert tax assistance. Thank you, 97 Tax, for your outstanding support!
M Mark
276 days ago

97 Tax makes use of misleading promoting

My overview for 97tax.com 97 Tax makes use of misleading promoting. It's not charging simply $97! There needs to be an apparent disclaimer that they don't seem to be related to the IRS and are an unbiased firm that provides that will help you file a cost plan request type with the IRS. I believed that 97Tax was the corporate the IRS was now utilizing to file their software. It isn't! The IRS nonetheless gives the appliance without cost!
W Wesley Hodges
927 days ago

97Tax – Going Above and Beyond Expectations

When my experience with 97Tax didn't go as smoothly as I'd hoped, I reached out to voice my concerns. To my surprise, they not only responded promptly but also went the extra mile to ensure my satisfaction. Despite a slight hiccup in clarity with their instructions and confirmation emails, their customer service team took full accountability and even provided a refund. Feeling heard and valued as a customer is a rarity these days, but 97Tax truly delivered on their promise to prioritize customer happiness. This level of dedication and commitment to their clients is truly commendable and sets them apart in the industry. Thank you, 97Tax, for not only addressing my concerns but for exceeding my expectations with your exceptional service. I am grateful for the prompt resolution and the genuine effort to make things right. It's experiences like these that build trust and loyalty, and I look forward to continuing my partnership with 97Tax. Warm regards, Wesley Hodges
W Wesley Hodges
927 days ago

Transformed by Exceptional Service: A Heartfelt Testimonial for 97Tax

Embarking on our tax journey with 97Tax was a decision we made with trust and hope, and we were not disappointed. From the moment we reached out to them, their responsiveness and dedication shone through. Despite a minor hiccup with unclear instructions, their team swiftly addressed our concerns with unwavering professionalism and understanding. Through open communication and a genuine desire to assist, 97Tax not only rectified the situation promptly but also went above and beyond by ensuring we received a refund we rightfully deserved. The experience left us not only relieved but also deeply grateful for their commitment to customer satisfaction. In a world where genuine care and attention to detail can be rare, 97Tax stands out as a beacon of excellence. Their willingness to listen, adapt, and ultimately deliver results speaks volumes about their integrity and dedication to client happiness. We are now proud advocates of their services and will continue to entrust our financial matters to their capable hands. Thank you, 97Tax, for your exemplary service and for turning what could have been a stressful experience into a testament of trust and reliability. Wesley Hodges.
W Wesley Hodges
927 days ago

Transformed by Exceptional Guidance: A Testimonial for 97tax.com

From the moment we engaged with 97tax.com, we embarked on a journey marked by clarity and trust. Their prompt response and willingness to rectify any concerns resonated deeply with us. Despite a hiccup with unclear communication, their commitment to customer satisfaction shone through as they promptly addressed the issue and provided a refund without hesitation. We diligently followed their guidance every step of the way, and it paid off tremendously. The transparency and dedication displayed by the team at 97tax.com truly set them apart. Their willingness to listen and improve their processes further reinforced our faith in their services. Ultimately, our experience with 97tax.com was nothing short of transformative. We found not just a service provider, but a partner in our financial journey. We are immensely grateful for their professionalism and commitment to customer satisfaction. Thank you, 97tax.com, for exceeding our expectations and turning a potential challenge into a testament of your excellence. Warm regards, Wesley Hodges

Introduction

97tax.com is an online tax filing platform that aims to simplify the tax preparation process for individuals and businesses. With its user-friendly interface and advanced features, it provides a convenient solution for users to file their taxes accurately and efficiently. In this comprehensive review, we will delve into various aspects of 97tax.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

- Intuitive and user-friendly interface that simplifies the tax filing process. - Advanced features such as auto-fill options and error-checking to ensure accurate filing. - Variety of tax forms and schedules available for different tax situations. - Dedicated customer support team that provides prompt assistance.

Cons

- Limited customization options for complex tax situations. - Lack of in-person support for individuals who prefer face-to-face assistance. - Availability restricted to certain regions, limiting accessibility for users outside those areas.

User Experience

97tax.com offers a seamless user experience with its well-designed interface and user-friendly features. The platform guides users through each step of the tax filing process, ensuring a smooth and hassle-free experience. The intuitive nature of the platform makes it easy for both novice and experienced users to navigate and complete their taxes accurately.

Pricing and Value for Money

97tax.com offers competitive pricing for its tax filing services, with different packages available to suit individual and business needs. The pricing is reasonable considering the value provided, including advanced features, accurate filing, and reliable customer support. Users can choose the package that best fits their requirements and budget, ensuring they receive value for their money.

Customer Service

The customer service provided by 97tax.com is commendable. The support team is responsive and knowledgeable, addressing user queries and concerns promptly. Users can reach out for assistance via phone, email, or live chat, ensuring they receive the support they need throughout the tax filing process.

Product Quality and Selection

97tax.com offers a wide range of tax forms and schedules, catering to various tax situations. The platform ensures accurate calculations and thorough checking to minimize errors. The overall quality of the tax filing product provided by 97tax.com is reliable and up to industry standards.

Website Usability

The website of 97tax.com is well-designed, with a clean layout and easy-to-navigate interface. Users can quickly find the information they need, access their tax files, and complete the filing process without any confusion. The platform's intuitive design enhances the overall usability, making it a user-friendly option for tax preparation.

Returns and Exchanges

97tax.com has a clear and transparent returns and exchanges policy. In the case of errors or inaccuracies in the filed tax forms, users can amend their returns through the platform. The process for making corrections or amendments is straightforward and well-guided, ensuring users can rectify any mistakes efficiently.

Promotions and Discounts

97tax.com occasionally offers promotions and discounts, providing users with an opportunity to save on their tax filing fees. Users can stay informed about these offers by regularly checking the website or subscribing to the platform's newsletter. These promotions and discounts add value to the service, making it more affordable for users.

Reputation

97tax.com has gained a positive reputation in the tax preparation industry. The platform's commitment to accuracy, efficiency, and reliable customer support has garnered trust and appreciation from its users. The company's track record speaks for itself, with numerous satisfied customers relying on 97tax.com for their tax filing needs.

Payment Options

97tax.com provides multiple payment options to ensure convenience for its users. Users can choose to pay for their tax filing services using major credit cards, debit cards, or other secure online payment methods. The platform prioritizes user safety and ensures the protection of sensitive financial information during the payment process.

Loyalty Programs

97tax.com offers loyalty programs and rewards to its regular users. Through these programs, users can enjoy exclusive benefits such as discounted prices or additional features. These loyalty programs encourage users to continue utilizing the platform's services for their tax filing needs, fostering a long-term relationship with the company.

Customer Reviews

Customer reviews for 97tax.com are overwhelmingly positive, highlighting the platform's ease of use, accuracy, and excellent customer service. Users appreciate the convenience and efficiency offered by the platform, praising its ability to simplify the tax filing process. The positive reviews further enhance the platform's reputation and trustworthiness.

Community Involvement

97tax.com actively engages with its users and the community through various initiatives. The platform provides educational resources, tax-related articles, and webinars to help users stay informed about tax regulations and changes. Additionally, 97tax.com collaborates with nonprofit organizations and participates in community events to support worthy causes.

Shipping and Costs

As an online tax filing platform, 97tax.com does not involve physical shipping. The costs associated with using the platform are primarily related to the chosen package and any optional add-ons. The pricing is upfront and transparent, ensuring users have a clear understanding of the costs involved before committing to the service. In conclusion, 97tax.com offers a comprehensive and user-friendly tax filing solution. With its advanced features, accurate calculations, reliable customer support, and positive reputation, the platform proves to be a valuable resource for individuals and businesses preparing their taxes. The user experience, affordable pricing, and commitment to customer satisfaction establish 97tax.com as a trustworthy and authoritative platform in the tax preparation industry.