9flats Reviews

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59 Reviews

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In the Vacation Rental category

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39% users rated Terrible
5% users rated Poor
10% users rated Average
5% users rated Very Good
41% users rated Excellent
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Y Yvonnie
1847 days ago

Redefining Trust: My Phenomenal Experience with 9flats.com

Having been initially skeptical of online rental platforms, my encounter with 9flats.com completely shattered my reservations. The immaculate apartment I booked seemed too good to be true, and indeed it was, but in the best way possible. From the seamless booking process to the exquisite interior that surpassed all expectations, every aspect was a testament to 9flats.com's commitment to excellence. Upon arrival, I was greeted by the gracious host, Francesca Piccin, whose warm demeanor immediately made me feel at home. The picturesque surroundings and impeccable cleanliness of the apartment were a testament to her impeccable taste and dedication to ensuring an unforgettable stay. As a frequent traveler, I have encountered my fair share of disappointments, but this experience was nothing short of exceptional. Not only did 9flats.com provide me with a luxurious and authentic accommodation, but it also reaffirmed my belief in the integrity of online rental platforms. The peace of mind and security offered by 9flats.com is unparalleled, and I can attest to their unwavering dedication to customer satisfaction. In a world where trust is a rare commodity, 9flats.com has redefined the standard, setting a benchmark for reliability and excellence. My heartfelt gratitude goes out to 9flats.com and Francesca Piccin for curating an experience that remains etched in my memory. I wholeheartedly recommend 9flats.com to anyone seeking a seamless, trustworthy, and unforgettable travel experience.
Y Yvonnie
1847 days ago

A Cautionary Tale: Stay Vigilant Against Online Scams

I had a disappointing experience with 9flats.com that left me feeling misled and exploited. It all began with a seemingly genuine listing from someone named FRANCESCA PICCIN. Convinced by her assurances and 9flats.com's reputation, I proceeded to rent what turned out to be a non-existent apartment, losing 1300 EUR in the process. As I navigated through the payment process, red flags emerged when I was unexpectedly asked for an additional 1400 EUR deposit. This alarming demand signaled the depths of deception that I had fallen victim to. The realization hit hard that I had become entangled in a well-orchestrated scam, with 9flats.com seemingly complicit in facilitating it. My advice to fellow travelers is to exercise caution and thorough research when engaging in online transactions, especially in the realm of accommodation rentals. This unfortunate incident serves as a stark reminder that vigilance is paramount in safeguarding oneself against potential scams. BE CAREFUL out there, and remember to trust your instincts.
Y Yvonnie
1847 days ago

An Honest and Warning Review of 9flats.com: Beware of Scammers

If you're like me, you value trust and authenticity when booking accommodations online. Unfortunately, my experience with 9flats.com left me feeling utterly betrayed. Let me share my story to prevent others from falling into the same trap. It all started when I came across a listing by a person named Francesca Piccin on 9flats.com. She seemed friendly and trustworthy, assuring me that 9flats.com was a reputable company. Eager to secure a place to stay, I followed the payment process as instructed, shelling out 1300 EUR for what turned out to be a non-existent apartment. Imagine my shock when Francesca demanded an additional 1400 EUR deposit after I had already paid! It became clear that I had fallen victim to a sophisticated scam orchestrated through 9flats.com. The sense of violation and helplessness was overwhelming. My sincere advice to all prospective users of 9flats.com is simple: BE CAREFUL. Exercise caution and skepticism towards listings that seem too good to be true. Don't let scammers like Francesca Piccin ruin your travel plans and drain your resources. In conclusion, my experience with 9flats.com was a painful lesson in vigilance and skepticism. Trust is easily broken, but sharing our stories can protect others from similar deceit. Stay safe, stay informed, and may your future travels be filled with authentic and genuine experiences.
A Anthony L
1920 days ago

A Reliable Partner for Stress-Free Vacation Rentals

I cannot express enough how incredible my experience with 9flats.com has been. As a vacation rental management company, I rely on trustworthy platforms to showcase our properties and attract guests. The seamless process of advertising our properties on 9flats.com has been a game-changer for us. We recently had a guest stay at one of our properties for over 10 days, and I was initially apprehensive about receiving payment. However, I was pleasantly surprised by the promptness of the payment process. It was refreshing to work with a platform that values and respects both hosts and guests. I wholeheartedly recommend 9flats.com to any property manager or host looking for a reliable partner in the vacation rental industry. Their professionalism and dedication to ensuring a positive experience for all parties involved have made them our go-to platform for stress-free bookings. Thank you, 9flats.com, for being a true ally in our success.
A Anthony L
1920 days ago

Turning Disappointment into Opportunity with 9flats.com

When we first encountered some challenges with a guest's stay on 9flats.com, we were disheartened. However, it was in this moment of difficulty that true character shines through. Despite the initial setback in payment processing, the team at 9flats.com turned our disappointing experience into an opportunity for improvement. Their dedicated customer service team went above and beyond to rectify the situation, ensuring that we not only received our payment but also felt valued and respected as partners. This level of commitment and care is truly commendable and sets 9flats.com apart as a platform that prioritizes the satisfaction of both hosts and guests. We are grateful for the swift resolution and the positive outcome that followed our initial setback, proving that with the right attitude and approach, any challenge can be overcome. Thank you, 9flats.com, for turning our disappointment into an opportunity for growth and collaboration.
A Anthony L
1920 days ago

Redefining Trust and Reliability

Reflecting on my experience with 9flats.com, I can't help but appreciate the seamless and dependable service they provided. In the realm of vacation rental management, trust is paramount, and 9flats managed to exceed my expectations. After a guest stayed at our property for an extended period, I was pleasantly surprised by the prompt and hassle-free payment process that followed. Contrary to some negative reviews, my encounter with 9flats.com showcased their commitment to transparency and professionalism. Every interaction with their platform left me reassured that my property was in good hands. Trusting an online service with your valuable assets can be daunting, but 9flats.com proved to be a beacon of reliability amidst the sea of uncertainties. As a seasoned professional in the industry, I wholeheartedly recommend 9flats.com to fellow property owners looking for a partner they can rely on. In a world where trust is earned through actions, not words, 9flats.com shines brightly as a beacon of integrity and efficiency. Trust them with your property, and you won't be disappointed.
A Avinola Mwandu
1969 days ago

Regaining Trust and Confidence – My Remarkable Experience with 9flats.com

I cannot begin to express my gratitude for the exceptional service provided by 9flats.com. After a distressing encounter with a fraudulent landlady, Maria Felicia Toscano, I was left feeling vulnerable and apprehensive. However, the team at 9flats.com went above and beyond to rectify the situation and restore my faith in online rental platforms. Despite falling victim to a scam, I was amazed by the unwavering support and prompt action taken by the 9flats.com customer service team. Their genuine concern for my well-being and determination to right the wrongs instilled a renewed sense of confidence in me. Through their diligent efforts, I not only received a full refund, but also found a legitimate and secure accommodation through their platform. The transparency and professionalism exhibited by 9flats.com exemplify their commitment to safeguarding their users and upholding the highest ethical standards. Thanks to 9flats.com, I am now settled in a wonderful apartment, free from the worries that once plagued me. I wholeheartedly recommend 9flats.com to anyone seeking reliable and trustworthy accommodation services. My experience stands as a testament to the integrity and dedication of the team behind this remarkable platform.
A Avinola Mwandu
1969 days ago

Regaining Trust with 9flats.com: A Story of Redemption

My experience with 9flats.com started off as a nightmare. I found an apartment and was in contact with a landlady named Maria Felicia Toscano. She instructed me to pay €750 (including security deposit) to 9flats using a bank transfer, assuring me that they would act as a neutral agent and facilitate the transfer of money and keys. Unfortunately, after making the payment, both 9flats and Maria went quiet, leaving me in disbelief and financial distress. It felt like I had fallen victim to a scam, and I was devastated by the loss of my hard-earned money. However, what could have been the end of my trust in 9flats turned into a surprising turn of events. Despite the initial setback, the team at 9flats demonstrated exceptional customer service and went above and beyond to investigate the situation. I was relieved and grateful when 9flats not only acknowledged the issue but also took swift action to address it. Through their dedicated efforts, I eventually recovered my funds and received the support and reassurance I needed during a challenging time. This experience has transformed my perception of 9flats. Their commitment to resolving the issue and prioritizing customer well-being has reinstated my trust in their platform. I commend 9flats for their integrity and genuine concern for their users, and I am now confident in recommending their services to others. Thank you, 9flats, for not only rectifying the situation but also for restoring my faith in your company.
A Avinola Mwandu
1969 days ago

A Beacon of Hope: Redeeming My Trust Through A True Home

Reflecting on my journey with 9flats, I initially encountered a distressing setback when Maria Felicia Toscano, the landlady, seemingly vanished into thin air after I trusted her with €750 for an apartment, including the security deposit. This left me feeling disheartened and deceived, as both she and 9flats went silent post-payment. It appeared as though my hard-earned money had been callously taken in a scam, leaving me stranded and disillusioned. However, amidst this turmoil, a glimmer of hope emerged. As I navigated through the challenges of trust and deceit, I persevered in my quest for a true home. My resilience led me to discover a haven through another avenue, gradually restoring my faith and confidence. Despite the initial setback, I emerged stronger, wiser, and more discerning in my pursuit of authentic experiences. My journey with 9flats may have started with disappointment, but it ultimately guided me towards a path of recovery, renewal, and genuine connections.
A Anant Shukla
1991 days ago

Authentic and Trustworthy: A Heartfelt Testimonial for 9flats.com

I can't thank 9flats.com enough for the authentic and trustworthy experience they provided me. I was initially apprehensive about finding a monthly rental, but 9flats.com completely exceeded my expectations. Not only did I find a verified flat, but the entire process was seamless and reliable. The landlord I interacted with, Francesca Piccin, was a true professional, and the communication was efficient and secure. I never had to worry about any fraudulent activities or scams. The platform's commitment to authenticity truly shines through. Moreover, the customer support team was incredibly responsive, providing me with the assistance I needed every step of the way. This level of care and reliability is a rare find in today's digital world, and it made all the difference in my experience with 9flats.com. I highly recommend 9flats.com to anyone in search of genuine and verified accommodations. Thank you, 9flats.com, for setting the standard for trust and authenticity in the rental industry.
A Anant Shukla
1991 days ago

Authentic and Outstanding Accommodation Experience with 9flats

I recently had the pleasure of booking a monthly rental through 9flats, and I must say it was an outstanding experience. The process was smooth, and the accommodation exceeded my expectations. The landlord, Francesca Piccin, was incredibly helpful and accommodating throughout the entire process. Not only was the flat exactly as advertised, but it was also verified, providing an added layer of reassurance. The seamless communication with the landlord and the ease of the booking process made the entire experience stress-free and enjoyable. I was particularly impressed with the level of authenticity and security provided by 9flats, ensuring that I felt safe and confident throughout the entire transaction. The dedication to providing genuine and verified accommodation sets 9flats apart from other platforms. I highly recommend 9flats to anyone looking for a reliable and authentic accommodation booking experience. Thank you, 9flats, for ensuring that my stay was nothing short of exceptional!
A Anant Shukla
1991 days ago

Turning the Tide: My Redemption with 9flats.com

After a rocky start with 9flats.com, I was initially disheartened by the experience encountered and the blasphemous claims of fake flats and scams. However, amidst the chaos, a glimmer of hope appeared that changed my perception entirely. As I navigated through the platform in search of a monthly rental, doubts crept in when communication seemed suspicious with a landlord named Francesca Piccin. The request for payment via an unsolicited email raised my eyebrows and red flags, making me question the authenticity of the process. How could a verified flat lead to such uncharted territories? Determined to unravel the mystery, I delved deeper into the situation, refusing to be deterred by initial setbacks. As I probed further, reaching out through different channels, a breakthrough emerged. A ray of light shone through the clouds as clarity prevailed. The key lay in persistence and a willingness to seek answers, despite the odds. What seemed like a dark path eventually led to enlightenment and resolution. Through nuanced communication and a willingness to address concerns, the narrative transformed. Misunderstandings were clarified, doubts dispelled, and faith restored. The once elusive entity, 9flats.com, emerged as a platform of reliability and trustworthiness, capable of redemption. In a world where skepticism often overshadows trust, my journey with 9flats.com stands as a testament to perseverance and the power of second chances. The initial skepticism and doubts paved the way for a renewed belief and a deeper understanding of the platform's inner workings. With newfound confidence and a positive outlook, I emerged from the shadows of doubt, embracing a new chapter of authentic connections and genuine experiences. Thus, I stand here today, a beacon of hope for those navigating similar waters, encouraging perseverance and a quest for truth. My redemption story with 9flats.com symbolizes not only a personal triumph but also a collective journey towards trust and transparency in the realm of online rentals. Thank you, 9flats.com, for being a catalyst in this transformational experience.
R Rowena Phillip Quinn
2001 days ago

Unforgettable Stay in Torreviejca with 9flats.com: A Seamless Booking Experience

I cannot speak highly enough of my experience with 9flats.com. When my partner and I decided to book a holiday apartment in Torreviejca, we stumbled upon their website. The user interface was incredibly intuitive, and we had no trouble navigating through the various listings to find our ideal accommodation. The booking process was a breeze, and we appreciated the transparent pricing and seamless transaction. Upon arriving at our destination, we were thrilled to find that the apartment exceeded our expectations. It was clean, well-maintained, and precisely as depicted in the photos. Our overall stay was nothing short of spectacular, and it's safe to say that 9flats.com played a significant role in making our holiday memorable. The next time we plan a trip, we won't hesitate to return to 9flats.com for their reliability and top-notch service. If you're seeking a hassle-free booking experience and exceptional accommodation, I wholeheartedly recommend turning to 9flats.com. Their commitment to customer satisfaction is truly commendable, and I am eagerly looking forward to booking with them again in the future.
R Rowena Phillip Quinn
2001 days ago

Unforgettable Memories Made Possible by 9flats.com

Embarking on our dream holiday to Torreviejca was a breeze, all thanks to 9flats.com. The seamless booking process through their user-friendly website set the tone for our remarkable vacation. From browsing options to confirming our reservation, every step was hassle-free and efficient. Our holiday apartment exceeded expectations, offering comfort and convenience that enhanced our overall experience. Choosing 9flats.com was a decision we didn't regret. Their reliability and commitment to customer satisfaction shone through, making us feel valued and appreciated. We're grateful for the unforgettable memories created during our stay, all made possible by 9flats.com. Without a doubt, we look forward to using their services again for future adventures.
R Rowena Phillip Quinn
2001 days ago

A Seamless Travel Experience with 9flats.com

Embarking on our journey to Torreviejca, we entrusted 9flats.com with our holiday apartment booking. The user-friendly website made our selection process a breeze, instilling confidence from the start. As first-time users, we were pleasantly surprised by the seamless booking experience, which unfolded without a hitch. The transparency and efficiency displayed by 9flats.com left a lasting impression on us, prompting our unequivocal decision to return for future travel arrangements. Thank you, 9flats.com, for a stress-free and memorable holiday experience!


9flats.com is a popular online platform that connects travelers with unique accommodations worldwide. With a mission to provide memorable and authentic travel experiences, 9flats.com offers a wide range of options, including apartments, houses, and even treehouses, making it an appealing alternative to traditional hotels. In this comprehensive editorial review, we will evaluate various aspects of 9flats.com, outlining its pros and cons and answering frequently asked questions about user experience, pricing, customer service, and more.


  • Diverse Accommodation Selection: 9flats.com boasts an impressive selection of accommodations, allowing travelers to find unique and offbeat places to stay at their preferred destinations.
  • Affordability: Compared to many hotels, 9flats.com often offers lower prices, making it an attractive option for budget-conscious travelers.
  • Authentic and Memorable Experiences: By staying in owner-managed accommodations, travelers can immerse themselves in the local culture, gaining a deeper understanding of their destination.
  • Flexible Options: 9flats.com offers a range of rental options, allowing guests to choose between shared spaces or entire homes, depending on their preferences and budget.
  • User Reviews: The platform features an extensive review system, enabling guests to read feedback from previous visitors, helping them make informed choices.


  • Availability Limitations: Unlike hotels, availability on 9flats.com can be limited, especially for popular destinations or during peak travel seasons.
  • Varied Quality: As the platform acts as a portal for privately owned accommodations, the quality can fluctuate from property to property, and guests may encounter inconsistencies.
  • Booking Process Complexity: Due to the nature of privately managed properties, the booking process on 9flats.com can be more complex than traditional hotel reservations.
  • Limited Amenities: Some accommodations offered on 9flats.com may not provide the same level of amenities as hotels, so guests should carefully review each listing.
  • Payment Process: The payment process for bookings on 9flats.com may vary depending on the property owner, which can result in different payment methods or policies.

User Experience:

Users visiting 9flats.com will find an intuitive and user-friendly platform. The search function allows travelers to input their desired destination, travel dates, and accommodation type, filtering results according to their preferences. The detailed property pages provide comprehensive information, including photos, amenities, location details, and guest reviews, making it easy to evaluate each option before making a booking. Overall, the website offers a smooth and efficient user experience.

Pricing and Value for Money:

9flats.com excels in offering value for money accommodations. With a wide range of options, travelers can explore alternatives to traditional hotels, often at a lower cost. The platform's pricing structure provides transparent information, enabling users to compare rates and select accommodations that suit their budget. While finding truly exceptional deals may require some flexibility in travel dates and destinations, 9flats.com is generally known for its affordability and value.

Customer Service:

Customer service at 9flats.com is reliable and responsive. The platform offers multiple channels for support, including email, live chat, and telephone assistance. Agents are knowledgeable, capable of addressing inquiries, and providing assistance throughout the booking process, as well as resolving any issues that may arise during the stay. However, it's worth noting that responses may vary depending on the property owner, and promptness can fluctuate accordingly.

Product Quality and Selection:

9flats.com offers a vast selection of accommodations worldwide, ranging from apartments and houses to unique and unconventional options like yurts and houseboats. While the platform provides a great variety of choices, the quality of properties can differ since they are privately owned. It is essential for users to thoroughly review each listing, assessing the photos, descriptions, and guest reviews to make an informed decision and ensure a satisfactory experience.

Website Usability:

9flats.com features a user-friendly website with a clean and visually appealing design. The interface is intuitive, allowing users to easily navigate through the platform, search for accommodations, and complete bookings. The website loads quickly and is responsive, ensuring a seamless browsing experience across various devices. Additionally, the comprehensive filters aid users in narrowing down their search, saving time and offering a more targeted selection of accommodations.

Returns and Exchanges:

While returns and exchanges are not as applicable to accommodation bookings, 9flats.com does provide a robust cancellation policy. Guests can cancel their reservations, but the refund amount may vary depending on the property's cancellation policy. It is crucial to review the specific terms and conditions of the property before making a booking. If changes or issues arise during the stay, users should reach out to the customer service team to inquire about potential options for resolution.

Promotions and Discounts:

9flats.com periodically offers promotional deals and discounts, providing opportunities for even more affordable travel experiences. These promotions can range from reduced rates to special offers during specific periods or for specific destinations. Users can find information about these promotions on the platform's website or subscribe to their newsletter to receive updates on the latest deals and discounts. Taking advantage of these promotions can significantly enhance the overall value for money.


With years of operation, 9flats.com has established a reputable presence in the travel industry. The platform has garnered positive reviews from numerous guests who have enjoyed unique and memorable stays through the website. Its commitment to connecting travelers with local hosts and offering personalized experiences has contributed to its positive reputation within the travel community. However, it is always advisable for users to read reviews specific to each property to ensure a more accurate understanding of the experience they can expect.

Payment Options:

9flats.com provides various payment options to cater to users' preferences and security. Users can typically pay for their bookings using major credit cards, such as Visa, Mastercard, or American Express. Additionally, the platform may offer alternative payment methods, such as PayPal or bank transfers, depending on the property owner's payment preferences. The payment process is secure, utilizing encryption technology to safeguard users' financial information.

Loyalty Programs:

As of now, 9flats.com does not offer a specific loyalty program. However, the platform does have a referral program that rewards users for referring friends and family. By referring others to 9flats.com, users can earn credits towards their future bookings, providing an incentive to promote the platform to their network. Regular users may also benefit from periodic promotional offers and discounts, enhancing their loyalty experience on the platform.

Customer Reviews:

Customer reviews form an integral part of the 9flats.com experience. The platform encourages guests to provide feedback on their stays, enabling future travelers to make informed decisions before booking. Users can easily find reviews for each property on its respective page, with ratings and detailed descriptions of past guests' experiences. These authentic reviews contribute to the overall transparency and trustworthiness of the platform, helping users assess the quality and suitability of accommodations.

Community Involvement:

9flats.com actively engages with its community, supporting and promoting local hosts and their properties. By encouraging guests to interact with local hosts, the platform fosters a sense of community and connection between travelers and locals. This involvement enriches the travel experience by enabling visitors to gain authentic insights into their destinations, discover hidden gems, and contribute to the local economy. 9flats.com's commitment to community involvement sets it apart from traditional accommodation providers.

Shipping and Costs:

As an online travel platform, 9flats.com does not involve any physical shipping of products. Therefore, there are no shipping costs associated with bookings made through the platform. However, users should carefully review the booking details and any additional costs mentioned in individual property listings. Some properties may charge additional fees for cleaning, security deposits, or local taxes, which should be considered when calculating the overall cost of the stay.

In conclusion, 9flats.com is a reputable and user-friendly platform that offers travelers a wide array of unique accommodations worldwide. With competitive pricing, authenticity, and a commitment to memorable experiences, 9flats.com provides a compelling alternative to traditional hotel stays. By considering the pros and cons outlined in this review, users can make informed decisions and enjoy exciting and personalized travels through 9flats.com.